Holland & Knight LLP

Director

• Strategically source potential investment opportunities in key focus industries for participants in the HK Deal Flow program, particularly healthcare
• Strategically identify and cultivate relationships with capital providers, specifically all funded funds (private equity, growth equity, debt funds), independent sponsors, and early-stage investors
• Identify and cultivate internal and external relationships that support the growth of the HK Deal Flow program
• Identify capital providers for each deal sourced and other deals as assigned
• Manage and coordinate the pipeline of deal opportunities
• Manage communication and relationships with HK Deal Flow program participants
• Perform various project management duties (e.g. ensure all deals sourced are shared with relevant capital providers in a timely manner)
• Perform tracking and any necessary follow-up for the entire lifecycle of a deal shared through the HK Deal Flow program
• Perform research assignments to support the growth and expansion of the HK Deal Flow program (e.g. basic market, industry, prospect or deal intermediary research)
• Attend networking, conferences, and other corporate development events as required
• Thoughtfully suggest ideas for processes or workflow improvement as recognized in the course of daily work
• Special projects and additional duties as assigned

Assistant Director – Deal Flow

Pricing Analyst

• Develop and execute sophisticated pricing strategies that support the firm's business objectives
• Apply market insight, historical data, and financial analysis to support pricing decisions
• Partner with the Director of Pricing & LPM to evaluate margin performance and identify improvement pricing opportunities
• Serve as the dedicated pricing advisor on the firm's most significant and highest-value client engagements
• Develop bespoke pricing frameworks for matters involving multi-jurisdictional teams or significant deal complexity
• Prepare detailed post-matter financial analyses to capture lessons learned and inform future pricing
• Work directly with partners and practice leaders to understand client objectives and competitive pressures
• Support client pricing discussions and negotiations as needed
• Develop strong, consultative relationships with practice group leaders to anticipate pricing needs
• Maintain a strong knowledge of pricing practices across all firm practices

Strategic Pricing Manager

Paralegal

• assist attorneys and practice groups in various types of legal matters
• provide assistance in preparing legal documents
• research and compile data
• prepare drafts of documents
• maintain responsibility for files, calendars and meetings
• gather, organize, summarize and index documents from various sources
• attendance at and participation in meetings and/or closings
• special project and duties as assigned

Paralegal – Litigation

Manager

• Manage national Research team while emphasizing collaborative team values and culture.
• Serve as part of the Research Services leadership team, working to align research team goals, projects, and initiatives with firm strategy and objectives.
• Define and oversee quality control standards to ensure research product accuracy, consistency, and high-quality.
• Lead the development and execution of strategic research processes and best practices, maintaining effective team structure and appropriately delegating responsibilities.
• Provide oversight and guidance to Research Supervisors, contributing directly as needed while ensuring they are equipped to mentor, coach, and develop team research capabilities through effective training and upskilling.
• Drive continuous improvements in research workflow efficiency and output through the strategic use of technology including AI tools, standardized research templates, knowledge creation, and other solutions that enhance quality, consistency, and speed.
• Support Research Services leadership in developing and maintaining best practices for AI use within research workflows, aligned with firmwide guidance, policies, and ethical standards.
• Define and execute the Research Services content and knowledge management strategy across the intranet, knowledge base(s), ERM, and DMS platforms.
• Partner with the Digital Solutions Manager to support system integrations, APIs, and automations that enable and enhance these platforms.
• Serve as a working manager, providing support and stepping in as needed to assist with research requests and team coverage.
• Support Research Services leadership in leading practice aligned research engagement, helping ensure proactive research and information support across firm practices, industries, and teams.
• Provide ongoing ownership and refinement of assessment metrics for research requests and services, developed in collaboration with the Digital Solutions Team, and report monthly metrics to KM & Research leadership.
• Stay abreast of and advise on the information needs, workflow, and preferences of users and stakeholders to improve ease of access to information and best-in-class research service.
• Assess and report on resource or technology needs, as well as collection strengths and weaknesses, through conversations with firm lawyers and other key stakeholders.
• Prepare for and lead research team meetings, including drafting agenda and follow-up communication.
• Review and assess individual researcher work product output according to quantitative and qualitative best practice metrics.
• Plan and implement regular research training, legal vendor training, knowledge sharing sessions, and other continuing education toward maintaining highest quality service output.
• Maintain and support updates to Research Services training materials, including show sheets and training manuals, ensuring accuracy and consistency of instructional content.
• Oversee and support updates to request management systems, ensuring the collection of valuable metrics and researcher adherence to established Research leadership policies and guidelines.
• Manage audits of all Research Services alerting.
• Act as steward of the firm's information resources; complying with all information security, privacy, confidentiality and licensing requirements while enforcing researchers’ adherence to the same.
• Expected to maintain a regular and predictable work schedule and full attention to and engagement in work activities on behalf of the firm during business hours unless otherwise approved or required by applicable law.
• Special projects and duties as assigned.

Research Manager

Risk

• Ability to implement and enforce firmwide procedures to support the Information Governance program
• Ability to support governance projects through performance documentation, summaries, status updates, and scope management
• Strong cross-functional collaboration skills with other Information Governance teams and stakeholders on ongoing projects and assignments
• Analytical and reporting capabilities, including the creation, tracking, and interpretation of reports, metrics, dashboards, spreadsheets, and pivot tables
• Ability to assist in the coordination of key aspects of all information governance tasks that are assigned, including appropriate control over the maintenance, protection, retention, and disposition of records in accordance with legal and business requirements
• Ability to track day-to-day issues; log, identify, assess, and communicate progress to management including audit results and key metrics
• Review and assist with Firm’s records retention and disposition schedules
• Proficiency in the use of Information Governance software and other technological applications, tools, systems and software
• Ongoing commitment to ensuring compliance with firm policies, regulatory requirements, and industry best practices
• Inventory digital and physical records to accurately identify and classify records in various repositories
• Familiarity with monitoring external sharing platforms and supporting decommissioning and risk‑reduction efforts

Information Governance – Data Governance Analyst

Compliance

• Supports the Client Billing Compliance Manager and team with maximizing the realization of clients whose engagements are governed by Outside Counsel Billing Guidelines (OCG’s)
• Participates in managing client set ups, billing and collection arrangements and inventory management of client portfolios
• Develops strong collaborative relationships with attorneys throughout the client’s lifecycle while delivering optimum internal and external client service
• Identifies client specific and Billing Attorney candidates to participate in the audit and appeal program including development and implementation of training materials and executable strategies to maximize billing and collection realization and overall revenue
• Collaborate with Business Intake, Revenue Management, Pricing and Information Governance teams and Billing Attorneys
• Ensure that client’s staffing requirements are appropriately enforced through system set ups
• Perform pre-audit of time entries for selected clients to minimize reductions taken at time of invoice review
• Research and/or creation of appeals in response to rejected or reduced billing submissions in accordance with client driven appeal deadlines
• Participates and provides input to the monitoring of clients to determine eligibility for being included in the compliance audit & appeal program
• Prepares alerts and reports identifying trends & issues regarding discounts, write-downs, and write-offs
• Oversees appeals assigned to dedicated paralegal team
• Establish, foster, and maintain professional, credible, and collaborative relationships with attorneys, staff, firm management and clients
• Interact with client contacts as needed with tact, diplomacy, and effective negotiation skills
• Collaborate with E-billing and Timekeeper Matter Maintenance teams to ensure set up of new clients
• Assist in research, development and implementation of technology tools to aid in compliance with OCG’s
• Concisely communicate arrangements with attorneys and clients on their matters
• Functions as a subject matter expert providing in-depth knowledge and expertise throughout portfolio of clients
• Respond to inquiries relating to accruals, audits and payments report; provide rate analysis upon request; recommend solutions based on billing trends relating to realization; and prepare ad hoc reports upon request
• Ensure Firm policies and practices are followed; promote consistency and education on professional and technical matters to meet client service objectives
• Special projects and additional duties as assigned.

Client Billing Compliance Analyst

Business Development Rep

• Build and manage a team responsible for deal sourcing
• Set and measure performance against targets for outbound calls, deals sourced, and billable work generated
• Support existing Private Equity (PE) relationships and identify new ones
• Establish prioritization criteria for PE firms
• Manage communication and relationships with HK Deal Flow program participants
• Attend networking, conferences and other corporate development events

Director of Business Development – HK Deal Flow

Billing Specialist

• Receive finalized invoices delivered by the Billing Specialists to be processed electronically
• Process invoices through BillBlast
• If necessary, also upload LEDES files on ebilling vendor site
• Own the full scope of electronic billing for assigned clients, beginning with a finalized invoice and ending with a successful approval for payment, processing appeals as needed on short-paid invoices
• Follow up on “ebilled” invoices to ensure status has not changed on ebilling vendor site
• Manage rejected invoices for assigned clients, liaising with the Billing Specialist and Attorney to resolve promptly
• Communicate all pertinent ebilling changes to appropriate team members, including Billing Attorneys
• Manage and oversee client implementations for a smooth transition from paper to electronic billing
• Manage information of a highly specialized, advanced, or sensitive nature
• Build rapport to establish and maintain solid client relationships
• Provide general administrative assistance and support to assigned managers
• Fulfill information requests and other inquiries from field personnel and customers
• Work on special projects and additional duties as assigned

E-Billing Specialist

Attorney

• Develop and execute a comprehensive, best-in-class attorney recruiting strategy aligned with the firm's recruiting and business objectives
• Collaborate with leadership to understand attorney hiring needs and priorities
• Evaluate and recommend technology tools, including those that use artificial intelligence, to enhance processes for the identification and selection of candidates
• Lead, mentor, and manage a team of legal recruiting professionals to ensure the team's effectiveness
• Stay up to date with industry best practices, market data, and emerging trends
• Establish, enhance, and manage relationships with external recruiters, law schools, and other legal recruiting service providers
• Oversee the contracting process with external recruiters
• Continuously review recruiting processes and workflows to identify opportunities for automation and efficiencies
• Develop and execute a comprehensive recruiting data analytics strategy to inform recruiting-related business decisions
• Ensure the integrity, security, and accuracy of recruiting data
• Lead the annual budget process for legal recruiting and be accountable for spending within approved budget allocations

Director of Legal Recruiting

• Support the Legal Department Administrative Operations Manager and other members of the Legal Department as assigned
• Review, analyze, and monitor various ongoing LDAO programs and processes
• Analyze and report on data and metrics to identify issues, trends, or exceptions to improve processes and find solutions
• Conduct and coordinate research to support LDAO department planning and objectives
• Support the LDAO team in planning, coordination, and execution of administrative projects and initiatives
• Ensure timely completion of project milestones, status reports, and deliverables by actively collaborating with team members
• Ensure project documents are current and stored in designated locations
• Special projects and duties as assigned

Legal Operations Analyst

Analyst

• Lead the implementation of newly negotiated rate agreements and other pricing arrangements.
• Ensure non-standard fee agreements are accurately documented, approved, and maintained in accordance with firm policies.
• Track and monitor agreement terms, conditions, expiration dates, and rate change allowances.
• Maintain an organized repository of fee agreements and supporting documentation.
• Lead the annual review and adjustment process alongside the pricing team for clients eligible for rate changes.
• Manage same for clients with off-cycle adjustments.
• Analyze client rate agreements to determine eligibility and timelines for annual rate adjustments.
• Coordinate with attorneys, Billing and Ebilling teams, and Pricing to implement rate changes in financial systems.
• Monitor rate activation and ensure accurate updates across all downstream billing platforms.
• Work closely with the Pricing team to evaluate non‑standard rate proposals and provide operational insights.
• Partner with FP&A on analytics, forecasting, and financial reporting related to client rate performance.
• Collaborate with Billing and Ebilling teams to troubleshoot rate discrepancies and ensure accurate billing outcomes.
• Coordinate with Collections to address rate‑related issues impacting accounts receivable.
• Prepare regular and ad‑hoc reports on rate usage, exceptions, compliance metrics, and upcoming rate adjustments.
• Identify trends, risks, and opportunities related to client fee arrangements and rate structures.
• Recommend process improvements that enhance accuracy, efficiency, and firmwide rate governance.

Senior Client Rate Analyst

• Become familiar with the practice, clients, target markets, and related resources (e.g., trade and industry organizations, publications) for assigned practices
• Develop, implement, and track business plans for the assigned practices
• Develop and manage practice marketing budgets
• Strategize with practice leaders to identify appropriate marketing activities and initiatives
• Develop and maintain collateral materials, including brochures, deal or case lists, practice descriptions and other Web site content
• Plan and participate in all assigned practice meetings
• Assess opportunities and assist in developing responses to RFPs and pitches for new business
• Direct research efforts for the assigned areas, including trends and issues, targeted companies, etc.
• Collaborate with the Public Relations team to identify and develop opportunities to promote satisfactory results, "star" attorneys or other work products for the assigned practices
• Seek opportunities to leverage successes across other groups within the firm
• Identify and support cross selling opportunities
• Collaborate with designated professionals to maintain CRM and engagement databases for assigned practices
• Work collaboratively with Regional Marketing Managers to organize activities that are "on the ground" in other offices, such as seminars, events, sponsorships, etc.
• Special projects and duties as assigned

Practice Development Manager – Litigation

• Identify and source investment opportunities in key focus industries for participants in the firm’s proprietary HK Deal Flow℠ program
• Leverage the CRO database, powered by DealCloud to identify qualified buyers, lenders, and other investors for deals sourced
• Facilitate and manage communication, including automated and non-automated messaging—with investors, external deal intermediaries, and strategic partners
• Track and manage the full lifecycle of deals through the HK Deal Flow℠ program, owning task management and workflow execution to ensure deals are shared, actions are completed, progress is monitored, and timely feedback is delivered to intermediaries
• Maintain the HK Deal Flow database (e.g., entry of new deals, contacts, maintain data hygiene)
• Create a monthly HK Deal Flow℠ newsletter and oversee newsletter follow ups
• Perform research assignments to support the growth and expansion of the HK Deal Flow program (e.g., basic market, industry, prospect or deal intermediary research)
• Leverage DealCloud to develop dashboards, reports, and insights to track KPIs and pipeline metrics
• Collaborate with leadership to create and present HK Deal Flow℠ performance reports
• Partner with internal and external stakeholders to resolve any technical issues and recommend database improvements as needed
• Special projects and duties as assigned

Client Relations Analyst

Graphics Designer

• Design, produce and revise firm wide marketing materials, including ads, invitations, client alerts, newsletters, announcements, brochures and other collateral, as well as business development materials
• Create and maintain Web-based collateral, including HTML templates
• Design electronic communications in Word and translate into HTML-based emails
• Determine and implement best processes for the design and distribution of communications via Web-based software; test and troubleshoot the design and distribution process for the website and electronic marketing material across various email and Web browser platforms
• Provide design support for the firm's website and videos for the site, working closely with the Digital Communications Manager
• Consistently apply and enforce style/brand guidelines
• Collaborate with vendors and maintain relationships, including outside design firm(s)
• Special projects and duties as assigned

Graphic Designer

Customer Support

• Works directly with trial teams to provide all aspects of trial support, including pre-trial evidence management, preparation of evidence and demonstratives for presentation at legal proceedings, and technical support before and during trial.
• Willing to travel to serve as the "hot seat" operator during legal proceedings to manage and present exhibits and multimedia presentations.
• Prepare and organize trial exhibits.
• Edit and organize audio and video materials.
• Set up, test, and manage equipment and trial presentation software at trials, litigation war rooms, mediations, and arbitrations.
• Create and develop demonstrative visuals to support case presentation before and during trial.
• Conduct pre-trial simulations to ensure smooth execution of technology and presentation materials.
• Work closely with attorneys to understand case specifics and develop effective presentation strategies.
• Assist eDiscovery Project Managers with client requests
• Responsible for the execution of litigation support projects
• Oversee full life cycle of projects according to project manager and client parameters.
• Implement recommended practices in line with firm policies and goals in eDiscovery cases.
• Work with the eDiscovery Client Services Manager and eDiscovery Project Managers to ensure that legal teams are using appropriate, innovative and cost-effective technologies to manage the discovery process.
• Coordinate data transfer and storage, utilizing firm policies and best practices.
• Track delivery schedules, ensuring proper quality assurance, and manage changes in work scope.
• Participate in post-project analysis to discover workflow inefficiencies and obstacles.
• Work with eDiscovery Services team to apply quality control processes and improvements to the discovery process.
• Assist with the development and delivery of training to litigation case teams on effective document review protocol utilizing both firm and vendor technology.
• Coordinate and work with H&K Review Center.
• Promote use of litigation technology, practice support services and products within the firm.
• Coordinate electronic and paper document discovery, including processing, scanning, coding, review and productions.
• Ensure expertise in relevant technology; proactively use most current technology to further teamwork, client service, and efficiency.
• Participate in appropriate industry organizations and stay current with developments in litigation technology.