Holland & Knight LLP

Manager

• Lead largescale, complex initiatives end-to-end, ensuring delivery meets defined scope, schedule, budget, quality, and value expectations
• Apply advanced project and program management practices to ensure outcomes deliver measurable strategic value
• Establish and validate project scope, value drivers, success criteria, and delivery approach
• Develop and maintain integrated project plans incorporating critical path, resource strategy, and value delivery sequencing
• Drive disciplined execution, accountability, and delivery excellence across diverse cross functional teams
• Tailor multimodal delivery approaches (Waterfall, Agile, Hybrid) while enforcing governance rigor and organizational standards
• Manage vendor activities, including RFP development, evaluation, selection, and oversight of vendor performance and contracted deliverables
• Operate as the primary interface to executive sponsors, business, and technical leaders as well as project stakeholders
• Drive broad alignment across projects, business, and technical teams through structured engagement and feedback loops
• Proactively communicate to stakeholder project status, risks, dependencies, and decisions, as appropriate
• Produce executive ready reporting on portfolio status and impact
• Identify and manage portfolio and project level risks, issues, and dependencies
• Manage project budgets, forecasts, and variance in alignment with PMO standards
• Maintain accurate project documentation, including charters, schedules, RAID logs, status reports, and change requests in designated PMO Tools
• Lead structured change management activities to support adoption of complex initiatives
• Maintain business/IT unit portfolio, roadmap, and initiative inventory
• Mentor and support the development of less experienced Project Managers

IT Portfolio Manager

Threat Intelligence Specialist

• Appropriately scope, research, and prepare competitive intelligence reports and analysis in response to specific target opportunities
• Conduct Competitive Intelligence research on law firms, industries, clients, and market trends
• Develop Intelligence Briefs (Company Level) and Industry Briefs (Market/Industry Level) by researching individual companies and markets/industries then synthesizing results into summary form, including: company overview and areas of opportunities, industry overview and trends, key contacts and market segments, prospect lists by industry, transactions lists
• Demonstrate ability to transform complex data into actionable business insights through the analysis of large datasets and the effective use of data analytics tools such as Excel and Power BI
• Apply AI-powered research and business intelligence tools to strengthen research capabilities and identify emerging trends and opportunities
• Locate market information for development of client and target lists
• Exercise judgment and accountability in meetings or communicating effectively around deadlines
• Perform highly reliable quantitative and qualitative analysis, projections and plans, presenting interpretations and recommendations to senior management
• In collaboration with senior information professionals, develop strategic advice on how best to leverage internal and external resources to address challenges faced by the firm and its attorneys
• Proactively track Holland & Knight's competitive position in geographic locations, industries and practices
• Develop an understanding of each section and practice group’s targets, needs, and goals; assisting with materials and information to help shape plans and competitive positioning
• Grow individual subject matter expertise (SME) in the legal competitive intelligence field, maintaining some knowledge of trends and industry developments
• Establish and maintain an understanding of the information needs, workflow, and preferences of users and stakeholders in order to support and improve ease of access to information
• Attend research training, legal vendor training, knowledge sharing sessions, and other continuing education toward maintaining highest quality service output
• Support the firm's information resource stewardship; complying with all information security, privacy, confidentiality and licensing requirements while educating all users on the same
• Expected to maintain a regular and predictable work schedule and full attention to and engagement in work activities on behalf of the firm during business hours unless otherwise approved or required by applicable law
• Special projects and duties as assigned

Competitive Intelligence Analyst

Business Development Rep

• Serve as the primary marketing professional for assigned practices within the Firm's Financial Services Section (Asset Finance Practice Group)
• Work closely with the practice leaders to develop strategies and implement marketing and business development activities for the assigned areas
• Collaborate with firm-wide marketing resources while sharing "best practices" with other practice marketing and business development professionals in the department
• Become familiar with the practice, clients, target markets, and related resources for assigned practices
• Develop, implement, and track business plans for the assigned practices
• Develop and manage practice marketing budgets
• Strategize with practice leaders to identify appropriate marketing activities and initiatives
• Develop and maintain collateral materials, including brochures, deal or case lists, practice descriptions and other Web site content
• Plan and participate in all assigned practice meetings
• Assess opportunities and assist in developing responses to RFPs and pitches for new business
• Direct research efforts for the assigned areas, including trends and issues, targeted companies, etc.
• Collaborate with the Public Relations team to identify and develop opportunities to promote satisfactory results, "star" attorneys or other work products for the assigned practices
• Seek opportunities to leverage successes across other groups within the firm
• Identify and support cross selling opportunities
• Collaborate with designated professionals to maintain CRM and engagement databases for assigned practices
• Manage the team’s presence at events and conferences including planning, execution and follow-up
• Work collaboratively with Regional Marketing Managers to organize activities in other offices, such as seminars, events, sponsorships
• Travel to other firm offices and event/conference locations
• Expected to maintain a regular and predictable work schedule and full attention to and engagement in work activities during business hours unless otherwise approved or required by applicable law
• Special projects and duties as assigned

Business Development Manager – Asset Finance

Business Analyst

• Collaborate with stakeholders across the firm to gather, document and analyze business and functional requirements to support initiative definition, solution design, and process improvement and automation
• Work with stakeholders to clarify and define business problems and opportunities, ensuring initiatives address root causes and deliver measurable value including identifying opportunities for automation where applicable
• Evaluate current business processes and workflows to identify opportunities for optimization, efficiency improvements, automation and enhance service delivery
• Conduct feasibility reviews and analysis, including cost-benefit analysis, to support decision-making and prioritization of initiatives
• Facilitate stakeholder workshops, interviews and working sessions to understand business needs and translate them into clearly defined requirements
• Develop and maintain process maps, business requirements documentation and supporting analysis to ensure initiatives are well understood prior to delivery, including maintaining full traceability of requirements throughout the project lifecycle
• Support the development of initiative proposals and business cases by providing structured analysis and documentation
• Conduct system and data analysis to support the evaluation of technology solutions that leverage AI and meet business and stakeholder needs
• Provide insights and recommendations to all levels of stakeholders throughout the organization to support effective decision making and alignment with portfolio priorities
• Support usability testing, pilot cycles, user acceptance testing and validation activities to ensure designed solutions meet agreed business requirements
• Produce clear documentation, analysis and status reports for review and digestion by all levels of stakeholders throughout the organization
• Conduct impact analysis to assess up and downstream effects of new processes, technology or automation and ensure stakeholder readiness

IT Business Analyst

Billing Specialist

• Responsible for handling all aspects of the billing process
• Exceptional responsiveness to the Firm’s Partners
• Work effectively, productively, and quickly in a very detail-oriented environment
• Use good judgement
• Excellent organizational, problem-solving, and time management skills
• Work comfortably in an environment with defined deadlines
• Interact with the Firm’s Partners in a professional, articulate manner
• Work professionally and cooperatively with peers and management
• Maintain a regular and predictable work schedule and full attention to work activities on behalf of the firm

Analyst

• Provide technical litigation support to eDiscovery project managers, attorneys, paralegals and, as required, clients
• Handle client data in accordance with proper chain of custody protocols in a way that ensures all media is tracked and stored in accordance with firm procedures
• Track data acquisition from internal and external resources and verify data integrity
• Process and transform electronic material in industry-standard processing tools; analyze and report on same
• Coordinate with eDiscovery Services Project Managers to design and manage databases, including data load, creation of indices and execution of RelativityOne and Everlaw scripts/applications
• Perform data remediation, including case disposition and deletion, archive, and restore Relativity Server, RelativityOne and Everlaw workspaces, or databases related to other tools
• Troubleshoot and recommend technical solutions
• Provide assistance to legal teams with Relativity Server, RelativityOne, Everlaw, OnCue, Opus2, and Trial Director, in coordination with the eDiscovery Services Project Manager
• Maintain a regular and predictable work schedule and full attention to and engagement in work activities on behalf of the firm during business hours unless otherwise approved or required by applicable law
• Special projects and duties as assigned

e-Data Services Analyst

Marketing

• Leverage firm technology such as Litera Foundation (experience management), InterAction (contact relationship management), and QorusDocs (proposal generation) to document and track marketing activity.
• Participate in project teams to recommend, develop and implement enhancements to the marketing technology stack and related systems.
• Assist with testing of new releases and enhancements to drive adoption of the system.
• Serves as point of contact with technical resources to ensure daily functioning of certain systems.
• Day-to-day administration of the Firm’s experience management platform, including the management of data quality.
• Collaborate with Practice Development teams to ensure matter experience is captured and accurately categorized in the system.
• Develop, support, and maintain content to assist Practice Development teams, including RFP and pitch templates, graphical slides and other collateral, league table and Chambers templates, and other Foundation output assets.
• Collaborate with key stakeholders to gather and translate their needs into actionable solutions that leverage technology and strengthen the firm’s data strategy.
• Support power users by researching, analyzing, and preparing reports on client, matter, relationships, and firm experience and expertise to support the firm’s business development and strategic initiatives.
• Establish standard metrics reporting and analyze trends to measure effectiveness of various marketing and business development activities.
• Expected to maintain a regular and predictable work schedule and full attention to and engagement in work activities on behalf of the firm during business hours unless otherwise approved or required by applicable law.

Marketing Technology Coordinator

Paralegal

• Review and analyze title insurance commitments, pro formas, endorsements, and final policies
• Examine title exceptions, easements, covenants, restrictions, liens, encroachments, and other matters affecting title
• Prepare detailed title summaries, title objection letters, and clearance memoranda
• Coordinate with title companies to resolve title defects and obtain required endorsements
• Review ALTA/NSPS land title surveys and related documents
• Identify and summarize survey matters, including encroachments, boundary issues, access, easements, setbacks, and zoning matters
• Compare surveys against title commitments to confirm consistency and note discrepancies
• Assist attorneys in preparing survey objection letters and resolution items
• Track satisfaction, release, and recording of liens and other title matters
• Special projects and duties as assigned

Paralegal – Real Estate Title and Survey

Artificial Intelligence

• Serve as primary administrator for: Data catalog (Atlan): users, roles, workspaces, integrations, policies
• Data quality / observability tool (Monte Carlo): monitors, alerts, integrations
• Manage configuration, upgrades, and maintenance in partnership with vendors.
• Monitor system health, performance, and usage.
• Integrate governance tools with key data platforms (e.g., data warehouse/lake, BI tools, orchestration platforms, source systems).
• Develop and maintain pipelines to: Synchronize metadata into the data catalog.
• Configure and optimize Monte Carlo for: Freshness, volume, and schema checks
• Provide hands-on support to users of Atlan, Monte Carlo, and other governance tools.
• Evaluate and support adoption and integration of any future AI governance tools (e.g., for model registry, lineage, risk controls, and policy enforcement).

AI and Data Governance Engineer

Communications

• Responsible for individual elements of the Firm's website content management systems, digital content, email marketing and social media efforts
• Support digital communications team manager in implementation of various marketing projects
• Responsible for independent interfacing with lawyers/professionals for bio changes and other website content updates
• Fulfill requests to draft original content for, and review team members’ work related to, social media posts as well as attorney publications and events
• Ensure Firm standards are met in all aspects of social media posts, including by not limited to posts on LinkedIn, X, Facebook, Instagram and YouTube
• Create and maintain regular analytics reporting across website, social media and email marketing platforms; review performance results and share any observed takeaways that would contribute to improve engagement and campaign effectiveness
• Utilize the Firm's various digital marketing technologies to learn the necessary technical skills
• Conduct regular quality control checks of website content management system information and proactively seek ways to improve workflow and data quality
• Work with team manager to review and beta test new technologies and processes
• Help maintain written documentation and training materials for digital team processes
• Communicate and enforce coding standards as well as the Firm’s writing and branding standards
• Special project and duties as assigned

Digital Communications Specialist

• Lead and manage the AI Practice Manager team and AI Product Manager, including performance management, workload planning, and development
• Design and deliver practice group presentations, roadshows, and rollout programs
• Serve as a trusted advisor to practice group and section leaders on AI tools and adoption
• Drive consistent engagement and communication with attorneys
• Partner with AI Adoption leadership to align practice needs with strategy and roadmap
• Manage vendor relationships related to practice group support, including evaluations and escalations
• Identify gaps and improvement opportunities and develop action plans
• Represent the AI Products & Adoption team at firm meetings, committees, and events
• Foster a collaborative, service-oriented team culture

Senior Manager – AI Products

IT Support

• Contributes to architecture standard definition and design, including documenting and diagramming the logical, physical, and process views across multiple technology domains
• Leads architectural evaluation and decision-making for enterprise initiatives, ensuring solution choices align with approved standards, target-state architecture, and business outcomes
• Participates in product selection and upgrade process as needed
• Serve as a trusted advisor to project teams to assist in the delivery of approved solutions
• Participates in and continuously develops architectural knowledge, architecture artifacts the architecture framework
• Partner with business and practice leaders to translate strategic objectives into architectural priorities and guardrails
• Special projects and duties as assigned

IT Enterprise Architect

Compliance

• Perform legal and regulatory research related to AML frameworks, including the management and enhancement of program controls and governance frameworks
• Serve as primary compliance resource supporting the London AML program
• Conduct ongoing analysis of US, Latin American, and UK AML obligations, including monitoring regulatory developments and supporting the drafting and maintenance of related policies and procedures, and make recommendations to advance the programs
• Support U.S. and UK AML programs, including oversight and administration of Know‑Your‑Client (KYC) service platforms
• Support the ongoing monitoring of the international data transfer program
• Assist with the expansion and ongoing maturation of the firm’s AML, sanctions, and anti-bribery programs
• Maintain and update regulatory obligation trackers to support impact assessments, governance decision‑making, and ongoing compliance monitoring

Regulatory Compliance Analyst

Director

• Strategically source potential investment opportunities in key focus industries for participants in the Deal Flow program.
• Strategically identify and cultivate relationships with capital providers, specifically all funded funds (private equity, growth equity, debt funds), independent sponsors and early-stage investors.
• Identify and cultivate internal and external relationships that support the growth of the Deal Flow program.
• Examples of relationships include ones with H&K attorneys, capital providers, deal intermediaries, and other service providers.
• Identify capital providers for each deal sourced and other deals as assigned.
• Manage and coordinate the pipeline of deal opportunities.
• Manage communication and relationships with Deal Flow program participants.
• Perform various project management duties (e.g. ensure all deals sourced are shared with relevant capital providers in a timely manner).
• Perform tracking and any necessary follow-up for the entire lifecycle of a deal shared through the HK Deal Flow program.
• Perform research assignments to support the growth and expansion of the HK Deal Flow program (e.g. basic market, industry, prospect or deal intermediary research).
• Attend networking, conferences and other corporate development events as required.
• Thoughtfully suggest ideas for processes or workflow improvement as recognized in the course of daily work.
• Special project and duties as assigned.

Assistant Director of HK Deal Flow

• Provides business development and marketing support to the firm’s Marketing Department
• Assists with directory and award and rankings submissions
• Partners with lawyers to develop and prepare customized materials for prospect and client pitches
• Collaborates with lawyers and RFP team to respond to proposals
• Works with Financial Service Practice Groups lawyers to collect and verify practice-specific deal information
• Helps coordinate basic industry, prospect, and competitor research
• Assists with tracking and reporting on marketing related metrics
• Assists with updating and coordinating the firm’s practice specific information
• Develops relationships with lead partners in the Financial Service Practice Group
• Assists with maintaining contact records and mailing lists
• Processes marketing-related invoices
• Travels to other firm offices and event/conference locations