Matter Mobility Analyst

Holland & Knight LLP

Matter Mobility Analyst coordinating and facilitating digital data transfers within the Matter Mobility team at a law firm. Supporting client onboarding and off-boarding processes with key responsibilities.

Posted 6/19/2026full-timeTampa • Colorado, Florida, Illinois, Texas • 🇺🇸 United StatesJuniorMid-Level💰 $56,000 - $84,000 per yearWebsite

Tech Stack

Tools & technologies

ServiceNowSwitching

About the role

Key responsibilities & impact

Coordinate, execute and facilitate digital client data transfers in a key role within the Matter Mobility team
Work closely with Matter Mobility management to support the Information Governance Department in data transfers associated with the onboarding and off-boarding of client matters and related matters
Implement Firm’s policies and procedures regarding the transfer of digital client matter records into and out of the Firm
Transfer digital records to and from the Firm’s document management system and other related repositories
Ensure inbound digital records and metadata are correctly classified and assigned to the correct client matter workspaces
Ensure outbound digital record transfers are accurately documented and classified into a repository for due diligence tracking
Responsible for utilizing FTP server technology, security and encryption controls, metadata structure, database reporting and critical system dependencies
Assist in the coordination of the Matter Mobility processes, including but not limited to, confirmation of all vital documentation and updating the Firm’s tracking system while ensuring data integrity is maintained
Ensures that client requests for transfers or returns are properly and timely processed
Export requested data from the Firm’s Document Management System
Work with various data formats and conversions while also troubleshooting data transfer issues and problem resolution
Serve as a resource to answer any questions regarding the transfer process
Special projects and duties as assigned.

Requirements

What you’ll need

Bachelor’s Degree
Minimum 2+ years of related working experience
Strong knowledge of PC configuration and technical troubleshooting, including familiarity of file systems & formats
Knowledge of legal software and other applications/software (e.g., iManage, Milan, ServiceNow, Windows Office Suite, Windows Server)
Knowledge of best practices for managing and transferring large datasets
Knowledge of data privacy and methods to keep data secure, such as encryption, MFA, etc.
Knowledge and hands-on familiarity with Windows File Share Administration as well as Active Directory
Experience with server and/or desktop virtualization technologies
Functional understanding of network engineering and security principles (e.g., protocols, routing, switching, filtering, firewall rules, etc.)
Knowledge and proficiency in Microsoft Office Suite with ability to learn and adapt to new technologies
Experience in Client Technical Support
Attention to detail and quality-focused work along with teamwork, patience, and a desire to help clients and staff
Ability to multi-task in multiple situations
Professional demeanor and strong work ethic.

Benefits

Comp & perks

comprehensive medical (PPO and HDHPs), dental and vision plans including coverage for domestic partners
life and AD&D insurance
short and long term disability insurance
tax-advantaged accounts for health care expenses, including FSAs and HSAs
FSAs for dependent care
health advocacy services
behavioral health and counseling resources for all family members
401(k)
profit sharing
backup dependent care
senior care planning support
resources for individuals with development disabilities and their caregivers
paid holidays and other paid time off, including paid leave for new parents

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

data transfermetadata structuredatabase reportingtechnical troubleshootingdata privacyencryptionWindows File Share AdministrationActive Directorynetwork engineeringvirtualization technologies

Soft Skills

attention to detailteamworkpatienceclient supportmulti-taskingprofessional demeanorstrong work ethic

Certifications

Bachelor's Degree