Client Accounts Representative

Holland & Knight LLP

Client Accounts Representative at Holland & Knight managing client non-payment issues and liaising with billing attorneys. Contributing to firm success through effective communication and account management.

Posted 6/25/2026full-timeTampa • Florida, Texas • 🇺🇸 United StatesJuniorWebsite

About the role

Key responsibilities & impact

Communicate and interact with attorneys, assistants, and clients
Manage assigned attorneys’ inventory, specifically monitoring and resolving aged invoices, credit balances, and aged unbilled work
Handle all aspects of attorney and client outreach (via email, phone, and/or mail) to resolve non-payment issues
Respond to collection related requests quickly, effectively, and accurately
Work with peers and management on collection related requests
Partner with the Billing team to resolve auditing issues, reconciliation issues, and escalate concerns as needed
Communicate and report to leadership on delinquent collections and at risk inventory
Special projects and duties as assigned

Requirements

What you’ll need

0-2 years of work in a professional environment
Knowledge of or ability to learn Microsoft Office Suite, or Microsoft 365
Excellent organizational, problem-solving, and time management skills
Excellent written and verbal communication skills, with the ability to interact professionally with attorneys, clients and internal stakeholders
Excellent interpersonal skills and ability to use good judgment
Excellent computer skills
Proficient knowledge of accounting functions
Bachelor's degree in accounting, Finance or Business discipline (preferred)

Benefits

Comp & perks

comprehensive medical (PPO and HDHPs), dental and vision plans including coverage for domestic partners
life and AD&D insurance
short and long term disability insurance
tax-advantaged accounts for health care expenses, including FSAs and HSAs
FSAs for dependent care
health advocacy services
behavioral health and counseling resources for all family members
401(k)
profit sharing
backup dependent care
senior care planning support
resources for individuals with development disabilities and their caregivers
paid holidays and other paid time off, including paid leave for new parents

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

accounting functionsMicrosoft Office SuiteMicrosoft 365

Soft Skills

organizational skillsproblem-solving skillstime management skillswritten communication skillsverbal communication skillsinterpersonal skillsjudgment

Certifications

Bachelor's degree in accountingBachelor's degree in FinanceBachelor's degree in Business