Gympass

Frontend Engineer

• Create abstractions to solve common problems;
• Discover refactoring opportunities or remodeling product pieces and implement those discoveries;
• Prevent technical debt accumulation before it happens by identifying and solving them;
• Anticipate common and tricky failure from architecture and design to product decisions;
• Work base on the product vision, proactively and constructively contributing to deliver it;
• Provide deep and effective code and design reviews insights, ensuring excellence on team pull requests;
• Provide well thought out, constructive and actionable feedback (including upwards) on a regular basis;
• Mentor other engineers in their technical learning, including newcomers;
• Live the mission: inspire and empower others by genuinely caring for your own wellbeing and your colleagues. Bring wellbeing to the forefront of work, and create a supportive environment where everyone feels comfortable taking care of themselves, taking time off, and finding work-life balance.

Senior Frontend Software Engineer

Risk

• Operational Management at Scale: Leading a customer service structure (synchronous and asynchronous) with a volume exceeding 32,000 tickets/month, ensuring service levels (SLAs) and exceptional quality standards.
• BPO Performance Governance: Serving as the primary owner for BPO governance, managing KPIs, quality calibrations, and staffing assumptions, while driving action plans for performance improvement and ensuring the Wellhub culture is embedded in all interactions.
• Operational Efficiency: Structuring management rituals and workflows aimed at optimizing efficiency with a steadfast focus on user experience (UX).
• Operational Intelligence: Executing the CS intelligence cycle: analyzing contact drivers, reviewing root causes, and identifying deflection opportunities, while sharing structured insights with Product and other Operations teams.
• Team Development: Leading and developing the internal team, ensuring that a customer-centric culture permeates the entire structure (both internal and external).
• Live the mission: inspire and empower others by genuinely caring for your own wellbeing and your colleagues. Bring wellbeing to the forefront of work, and create a supportive environment where everyone feels comfortable taking care of themselves, taking time off, and finding work-life wellness.

CX Manager – BPO Governance

Business Development Rep

• Identify and proactively engage potential strategic customers through active outbound prospecting using calls, emails, LinkedIn and creative channels.
• Research large, complex accounts, map multiple stakeholders and personalize approaches to engage senior decision-makers.
• Educate prospects about Wellhub's mission and value proposition, generating interest and scheduling meetings for the sales team.
• Overcome objections, manage expectations and build trusted relationships at different levels, including executives and senior leaders.
• Collaborate with Strategic Account Executives to align messaging, share insights and develop strategies for accounts with multiple influencers.
• Meet or exceed monthly, quarterly and annual pipeline generation targets.
• Represent Wellhub as a reference at industry events and networking opportunities.
• Develop expertise in managing long, consultative sales cycles, with the ability to connect Wellhub's value to complex organizational challenges.

Senior Business Development Representative

Operations

• Strategic Ownership & Advising: You will own the analytical framework for the SMB sales segment. You will proactively extract and analyze large datasets to uncover trends, translating complex data into actionable go-to-market strategies. You will act as a trusted advisor to senior leadership, guiding decision-making and pushing back when data suggests a different path.
• Complex Problem Solving & Ambiguity: You will tackle our most ambiguous operational challenges. You will independently break down broad business problems, design the analytical approach, formulate hypotheses, and execute the solution from start to finish.
• Advanced Pipeline Modeling & Forecasting: You will design and architect robust forecasting models tailored to a high-volume SMB environment. You will go beyond tracking KPIs to predicting future performance, proactively alerting sales leadership to underlying drivers and recommending course corrections.
• Process Leadership & Automation: You will lead cross-functional efforts with systems and engineering teams to eliminate bottlenecks. You will spearhead the design of automated workflows that scale rep productivity and reduce administrative burden.
• Territory & Quota Strategy: You will drive the territory design and quota-setting strategy. You will use advanced data modeling to calculate market capacity and partner with Sales VPs to deploy compensation plans that incentivize the right behaviors.
• Live the mission: inspire and empower others by genuinely caring for your own wellbeing and your colleagues. Bring wellbeing to the forefront of work, and create a supportive environment where everyone feels comfortable taking care of themselves, taking time off, and finding work-life wellness.

Senior Sales Operations Manager

Sales

• Lead the full sales cycle with a strong focus on prospecting, while maintaining a clear post-sale business vision to ensure long-term client sustainability and scalability.
• Develop and manage a portfolio of Key Accounts in Argentina.
• Research, map, and build tailored action plans for each prospective client.
• Design and implement innovative customer acquisition strategies across different industries and regions, adapting value propositions to specific client needs.
• Act as a Wellhub ambassador in industry forums and external events, building relationships with senior decision-makers.
• Map the decision-making process of each prospect to optimize conversion across all stages of the sales pipeline.
• Consistently achieve and exceed quarterly sales targets.

Client Sales Manager

Customer Success Manager

• Manage relationships with strategic partners to identify new business opportunities and enhance our value proposition for clients and users.
• Collaborate closely with our partners to identify opportunities for joint business plans to drive their business growth, acting as a key account manager.
• Act as a consultant and influencer to support decision-making processes for our partners' businesses (strategy, expansion, acquisitions, etc.).
• Identify opportunities to enhance commercial terms to increase business volume for our partners and profitability in our marketplace, working closely with the Commercial Finance, Value Management and Marketing team.
• Enhance user experience by leading integration efforts with our key partners.
• Establish partnerships with potential new partners that would have a significant impact for clients and users.
• Facilitate and lead key meetings with partners on a wide range of topics, including presentations, commercial agreements, planning, and projects. Ensure clarity and accuracy of information flowing to and from partners and subsequent internal and external communications.
• Apply analytical thinking to interpret data, identify trends, and draw actionable insights.
• Present data meaningfully for monitoring progress and making data-driven decisions.
• Live the mission: inspire and empower others by genuinely caring for your own wellbeing and your colleagues. Bring wellbeing to the forefront of work, and create a supportive environment where everyone feels comfortable taking care of themselves, taking time off, and finding work-life wellness.

Senior Partner Success Manager

Full-stack Engineer

• Lead the design, development, and evolution of Darwin, our mission-critical internal backoffice platform, ensuring it remains the backbone of our global operations.
• Lead and remain hands-on with a multidisciplinary team of backend and frontend developers to build high-scale tools that power our self-service ecosystem and internal workflows.
• In-depth knowledge of React and extensive experience building type-safe applications with TypeScript.
• Experience or strong familiarity with Go and Kotlin (or Java). You are comfortable navigating different backend ecosystems to support Darwin’s diverse services.
• Troubleshoot platform issues and proactively identify opportunities to automate manual operational tasks, directly impacting the company’s bottom line.
• Oversee the backend services that power our AI chatbots and user-facing self-service tools, ensuring seamless integration between backoffice data and end-user experience.
• Provide technical guidance and career mentorship to the team, fostering a culture of continuous learning, psychological safety, and high performance.
• Establish and enforce "gold standards" for TypeScript development, testing, and CI/CD pipelines to ensure Darwin remains stable and maintainable.
• Work in a collaborative environment that prioritizes people over process, staying laser-focused on team productivity and shipping value.
• Partner with Product, Operations, and Design leads to translate complex business requirements into elegant technical roadmaps.
• Define and implement a scalable micro-frontend architecture using React and TypeScript to allow Darwin to grow without becoming a monolith.
• Design and develop robust backend services and BFF (Backend-for-Frontend) patterns that support both internal UIs and external-facing self-service tools.
• Support existing legacy systems while leading the transformation toward modern, high-scale architectures that meet our evolving product demands.
• Inspire and empower others by genuinely caring for your own wellbeing and your colleagues.

Software Engineering Manager – Fullstack

Director

• Manage the Fitprime brand to protect existing revenue streams and scale turnover derived from the Welfare channel.
• Negotiate and manage strategic contracts with Welfare Providers, insurance intermediaries, and local associations (e.g., Aon, Assolombarda).
• Coordinate a multidisciplinary team including Sales profiles, Finance functions (accounts receivable/payable and integrated systems like TeamSystem/Pyro) and Customer Success/Operations to ensure excellent service for clients and partners.

Welfare Director

Manager

• You will be the lead architect of performance for our newly acquired portfolio companies.
• Your goal is to look under the hood of different organizations, extract messy data, and transform it into a clear roadmap for growth and operational excellence.
• You won't just find the problems; you build the systems that solve them.
• Analyze the income statements of acquired companies to identify "leakage" and drive EBITDA improvements.
• Partner with finance leads to develop rolling forecasts and annual budgets for the portfolio, ensuring that efficiency gains are accurately reflected in financial projections.
• Track the "before and after" of your efficiency initiatives. When a company misses a target, you’ll perform deep-dive variance analysis to find out if it was an operational failure or a market shift.
• Audit the data health of our recent acquisitions.
• Act as the translator between our executive leadership and the operational teams at the acquired companies.
• Inspire and empower others by genuinely caring for your own wellbeing and your colleagues.

Senior Manager, Insights – Efficiency, M&A Integration

• You will be the lead architect of performance for our newly acquired portfolio companies. Your goal is to look under the hood of different organizations, extract messy data, and transform it into a clear roadmap for growth and operational excellence.
• You won’t just look at workflows; you’ll look at the numbers.
• You will analyze the income statements of acquired companies to identify "leakage" and drive EBITDA improvements.
• Partner with finance leads to develop rolling forecasts and annual budgets for the portfolio, ensuring that efficiency gains are accurately reflected in financial projections.
• Track the "before and after" of your efficiency initiatives.
• When a company misses a target, you’ll perform deep-dive variance analysis to find out if it was an operational failure or a market shift.
• Audit the data health of our recent acquisitions. You’ll navigate inconsistent Google Sheets and Excel trackers to create a "Single Source of Truth."
• Act as the translator between our executive leadership and the operational teams at the acquired companies.
• Inspire and empower others by genuinely caring for your own wellbeing and your colleagues.

Account Manager

• Own the end-to-end lifecycle of Wellhub’s highest-value gym partners. Develop and execute aggressive business strategies to increase network density and revenue.
• Lead high-stakes negotiations with C-suite executives at national fitness chains, structuring complex deal terms that align with Wellhub’s long-term scaling goals.
• Identify and launch "first-to-market" initiatives with partners that drive incremental usage and revenue.
• Drive a robust pipeline of new, strategically significant fitness providers from initial outreach through to full-scale implementation with minimal oversight.
• Act as a face of Wellhub at major industry events, leveraging and expanding your existing senior-level network to solidify market leadership.
• Collaborate with Product, Marketing, and Operations to ensure partners have a seamless integration and high-touch support.
• Inspire and empower others by genuinely caring for your own wellbeing and colleagues.

Strategic Partnerships Director

• Responsible for developing a sales plan for each named client - what products, what expansion opportunities and the WHY Wellhub for the client in these areas, leading the client relationship for a portfolio of large and complex accounts after the point of sale throughout the client lifecycle;
• Ensure contracts renewals, expansions and negotiate contracts on an annual basis;
• Partner with client's HR and decision makers building an approach to connect their C level to other Wellhub execs and or the execs at other clients to broaden and deepen their connection and engagement with Wellhub.
• Provide product feedback (client requirements, product shortcomings, enhancements, etc.) to product management;
• Live the mission: inspire and empower others by genuinely caring for your own wellbeing and your colleagues. Bring wellbeing to the forefront of work, and create a supportive environment where everyone feels comfortable taking care of themselves, taking time off, and finding work-life balance.

Client Success Account Manager

• Process Improvement: Identify and map areas for improvement within the Operations team and client interactions, focusing on efficiency, scalability, and standardization. Lead projects and initiatives to optimize client operations.
• Stakeholder Management: Organize meetings, office hours, and training sessions to address tasks, provide support, communicate improvements, and align processes for smooth client onboarding and issue resolution.
• Documentation and Monitoring: Create documentation to formalize process improvements and monitor ongoing projects to maintain data integrity and operational excellence.
• Collaboration: Collaborate with various teams across the organization to ensure successful deliveries and achieve operational goals.
• Efficiency and Accuracy: Develop solutions to increase the efficiency of the partner operations team, optimize their time, and implement controls to reduce errors and enhance data accuracy.
• Relationship Management: Manage expectations, address concerns, and build positive relationships with clients and internal stakeholders.
• Adaptability: Demonstrate flexibility and willingness to contribute to maintaining operational efficiency and achieving client satisfaction.
• Live the mission: Inspire and empower others by genuinely caring for your own wellbeing and your colleagues. Bring wellbeing to the forefront of work, and create a supportive environment where everyone feels comfortable taking care of themselves, taking time off, and finding work-life wellness.

Clients Operations Specialist

Sales Operations Manager

• Monitor metrics and proactively surface insights to the Commercial leadership team. Highlight best performing regions and identify drivers behind over and under performance;
• Get your hands dirty in the data but also step up to own sales strategy and planning;
• Participate in projects to make data-driven decisions on topics including: forecasting, growth/churn strategy, territory optimization, process improvement and sales incentive design;
• Play a pivotal role in our annual strategic planning process by making recommendations in areas such as go-to-market strategy, how to restructure/grow teams, and improve seller productivity;
• Build and present reports to senior sales leadership;
• Provide day-to-day support and troubleshooting of issues (support);
• Live the mission: inspire and empower others by genuinely caring for your own wellbeing and your colleagues. Bring wellbeing to the forefront of work, and create a supportive environment where everyone feels comfortable taking care of themselves, taking time off, and finding work-life balance.

Sales Operations Specialist

• Process Ownership & Execution: Lead the execution and rigorous monitoring of processes, acting as the primary owner of the client's operational journey.
• Proactive Problem Prevention: Monitor key operational metrics and identify patterns of incidents or potential risks. You will serve as the first point of contact for escalations and must manage priorities effectively.
• Data-Driven Insights: Conduct analyses and prepare reports to support decision-making. Transform feedback and client interactions into structured insights.
• Continuous Improvement: Collaborate with internal teams (CS, Product, and CX) to implement operational enhancements and eliminate friction points in the journey.
• Live the mission: inspire and empower others by genuinely caring for your own wellbeing and your colleagues. Bring wellbeing to the forefront of work, and create a supportive environment where everyone feels comfortable taking care of themselves, taking time off, and finding work-life wellness.

Senior Frontend Software Engineer

CX Manager – BPO Governance

Senior Business Development Representative

Senior Sales Operations Manager

Client Sales Manager

Senior Partner Success Manager

Software Engineering Manager – Fullstack

Welfare Director

Senior Manager, Insights – Efficiency, M&A Integration

Senior Manager, Insights – Efficiency, M&A Integration

Strategic Partnerships Director

Client Success Account Manager

Clients Operations Specialist

Sales Operations Specialist

Operations Specialist – Client Quality Journey