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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing B2B client portfolios, focusing on high-velocity onboarding, engagement strategies, and commercial retention. Proficient in utilizing CRM tools and fluent in both French and English to enhance client satisfaction and drive user activation.
Highest-signal resume keywords
B2B Client ManagementHigh-Velocity SalesFluent in French and EnglishCRM Tools (Salesforce)Engagement Strategy Development
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Client OnboardingAccount Health MonitoringContract Renewal ManagementUpselling Opportunities IdentificationData Analysis
Soft Skills
ProactiveCuriousTeam CollaborationCommunicationMotivated by Targets
Tools & Technologies
CRM ToolsSalesforce
Industry Keywords
B2B BusinessesSMB ClientsUser ActivationWellnessDigital Communication Strategies
About the role
Key responsibilities & impact- Reporting to the Country Lead your core mission will be to manage a wide portfolio of growing B2B businesses (typically up to 500 employees) and ensure their long-term satisfaction through the following pillars:
- High-Velocity Onboarding: Lead the digital launch and setup process for a high volume of new SMB clients, guiding HR leads and business owners through their first 90 days seamlessly.
- Engagement & Activation Drive: Create and execute scalable communication strategies (webinars, automated campaigns, and digital toolkits) to introduce Wellhub to our clients' workforces and rapidly increase user sign-ups.
- Portfolio Health & Optimization: Monitor account health data to proactively identify low-engagement accounts, intervening with creative solutions to boost activation and prevent early churn.
- Commercial Retention: Own the renewal cycle for your portfolio, handling high-volume contract renewals, minor contract updates, and identifying upselling opportunities.
- Cross-Functional Bridge: Collaborate closely with the SMB Sales team to ensure smooth client handovers.
Requirements
What you’ll need- You have 1+ year of experience in sales, high-velocity sales, or client-facing roles. Experience in a startup or in a "new market" environment is a big plus.
- You communicate confidently in French (native level) and fluently in English.
- You are motivated by targets and bring energy to outbound activity.
- You’re proactive, curious, and comfortable working in a fast-moving, evolving environment.
- You thrive on building processes from scratch and take ownership of your work.
- You are familiar with CRM tools such as Salesforce (a plus).
- You enjoy working as part of a team and contributing to a positive, collaborative environment.
- You are passionate about wellness and genuinely excited to help the French workforce lead happier, healthier lives.
Benefits
Comp & perks- Free Gold membership with access to onsite gyms and studios, digital fitness programs, and online wellness resources for meditation, nutrition, mental wellbeing support, and more! Add up to three family members to your plan, ensuring access to wellness for those who matter most to you.
- As a Flexible First company, we offer options to give you the freedom to work in a way that suits you. The model for this specific role is Hybrid, with a minimum of 2 days per week in-office based in Paris. We offer all employees a one-time reimbursement to set up their home office equipment and a monthly work allowance to help cover the costs of working from home.
- Flexibility for us isn’t just about where we work—it also means being able to shape how and when we get things done. Together with their leaders, employees define schedules that align with their time zones, team needs, and personal routines.
- We know how important it is to take time away from work to recharge. Employees receive a minimum of 25 days paid holiday per year (including an extra holiday on your birthday!).
- Welcoming a new child is one of the most special moments in your life. Take the time to be present and enjoy your growing family. We offer 100% paid parental leave to all new parents. Parents giving birth are eligible for an extended leave and a ramp-back period to return part-time while they get settled.
- Access world-class platforms, participate in interactive sessions, build your personalized development roadmap, and explore internal opportunities. We focus on continuous learning and feedback to support your journey toward personal and professional success.
- You’ll join a team of passionate people who come together to break boundaries, support each other, and create a meaningful impact in workplace wellness. We win together, building trust through open communication and a culture where every perspective matters.
