Client Success Executive

Gympass

Client Success Executive focused on renewing B2B client contracts and improving client success processes. Joining a workplace wellness company revolutionizing health benefits globally through a hybrid role in Munich.

Posted 7/21/2026full-timeMunich • 🇩🇪 GermanyMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in contract management and negotiation within a B2B environment, focusing on revenue growth and data-driven analysis. Possesses strong communication skills in German and English, with the ability to engage effectively with corporate clients and senior management.

Highest-signal resume keywords

Contract ManagementNegotiation SkillsB2B Sales ExperienceData-Driven AnalysisRevenue Growth Focus

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Contract NegotiationKey Account ManagementPricing ProcessesAnalytical MindsetNumerical Affinity

Soft Skills

Excellent CommunicationPersuasive NegotiationResilienceComposure Under StressSales Talent

Tools & Technologies

Google Sheets

Industry Keywords

Client SuccessCorporate AccountsProcess ImprovementOpportunities and RisksStrategic Importance

About the role

Key responsibilities & impact

You are responsible for the continuation and renegotiation of existing contracts (renewals) for our B2B clients with a strong focus on larger corporate accounts
You analyze the existing portfolio, identify data-driven needs for action based on opportunities and risks (up and cross-sells), and initiate measures independently
You are responsible for contract negotiations with (key) corporate accounts optimizing revenue and margins in close coordination with colleagues from related areas such as Sales, Customer Success, Legal, and Controlling
You actively work on the continuous improvement of our processes and methods in the area of Client Success to position Wellhub for a successful future in this area
You understand the wishes and needs of our corporate clients and derive strategies & tactics for specific contract negotiations and conclusions as well as for future product improvements

Requirements

What you’ll need

You have a minimum of 3 years experience in contract management & negotiation, sales, or key account management, ideally in a B2B environment (experience in pricing processes is a plus)
You are results-oriented with a focus on revenue growth and able to independently assess the implications of various elements of contract design, e.g. on effort, costs, and strategic importance
Your high numerical affinity & analytical mindset enables you to identify both risks and opportunities in the existing clients
You have excellent communication skills in German and English; you are a persuasive negotiator and genuine sales talent
You are confident and credible in discussions with executives up to senior management level
You are resilient and persistent and thus able to withstand pressure, manage confrontation in challenging negotiations, and maintain composure under stress
You have a strong product affinity and ability to represent and promote our solution externally with conviction
You bring along excellent Google Sheets skills and a high proficiency in data-driven analysis

Benefits

Comp & perks

WELLHUB: Free Gold membership with access to onsite gyms and studios, digital fitness programs, and online wellness resources for meditation, nutrition, mental wellbeing support, and more! Add up to three family members to your plan, ensuring access to wellness for those who matter most to you.
FLEXIBLE WORK: As a Flexible First company, we offer hybrid and remote options to give you the freedom to work in a way that suits you. The model for this specific role can be discussed with your recruiter and hiring manager. We offer all employees a one-time reimbursement to set up their home office equipment and a monthly work allowance to help cover the costs of working from home.
FLEXIBLE SCHEDULE: Flexibility for us isn’t just about where we work—it also means being able to shape how and when we get things done. Together with their leaders, employees define schedules that align with their time zones, team needs, and personal routines.
PAID TIME OFF: We know how important it is to take time away from work to recharge. Employees receive 30 days paid holiday per year in addition to annual holidays (including an extra holiday on your birthday!).
PARENTAL LEAVE: Welcoming a new child is one of the most special moments in your life. Take the time to be present and enjoy your growing family. We offer 100% paid parental leave to all new parents. Parents giving birth are eligible for an extended leave and a ramp-back period to return part-time while they get settled.
CAREER GROWTH: Access world-class platforms, participate in interactive sessions, build your personalized development roadmap, and explore internal opportunities. We focus on continuous learning and feedback to support your journey toward personal and professional success.
CULTURE: You’ll join a team of passionate people who come together to break boundaries, support each other, and create a meaningful impact in workplace wellness. We win together, building trust through open communication and a culture where every perspective matters.