Grupo Boticário

Frontend Engineer

• Develop frontend and backend solutions to provide data to internal platform users and external clients of Grupo Boticário;
• Continuously evolve existing solutions (including decommissioning/stripping legacy systems), with a focus on software quality, processes, performance and implementation of new features;
• Promote and maintain clean, readable, and easy-to-maintain code, applying best practices such as Clean Code and Clean Architecture;
• Be available to learn, explore and share knowledge about technologies, the business and best practices with other team members;
• Conduct collaborative code reviews, ensuring a high level of quality and technical excellence;
• Support the developed solutions, working in direct interfaces with users, developers and other technology and business teams at Grupo Boticário;
• Document solutions, processes and technical decisions whenever necessary;
• Follow and adhere to software architecture and information security guidelines.

Front-End Developer, React/Node III

Backend Engineer

• Develop the platform front-end using React.
• Create high-fidelity prototypes and interactions, always aiming for the best user experience (UX).
• Ensure adherence to design standards (Design System), taxonomy, and general web app behaviors.
• Propose and validate hypotheses for improving interface usability and performance.
• Safeguard the architecture, governance, and security of front-end applications.
• Develop and maintain APIs and microservices using Python.
• Efficiently integrate the front-end with back-end services.
• Work cross-functionally with all teams to promote a data-driven culture through the interface.

Fullstack Developer III — React, Python

Ecommerce

• Desenvolvimento de Soluções: Implementar interfaces focadas em performance, simplicidade e na melhor experiência de uso (UX).
• Ciclo Completo: Você será responsável por todo o fluxo — do desenvolvimento e testes unitários até a implantação e monitoramento das funcionalidades.
• Qualidade de Código: Manter e evoluir o código existente através de práticas como Code Review e Pair Programming, garantindo que o padrão técnico do time suba constantemente.
• Melhoria Contínua: Identificar gargalos e oportunidades nas aplicações atuais, propondo recomendações e projetando novas arquiteturas.
• Padronização: Criar procedimentos operacionais padrão e documentações técnicas para garantir que o conhecimento seja compartilhado e o sistema seja sustentável.
• Inovação Ativa: Investigar e prototipar novas tecnologias que façam sentido para o contexto dos nossos produtos.
• Sentimento de Dono: Participar ativamente das decisões de produto. Aqui, sua opinião técnica conta para definir os rumos do que estamos construindo.
• Comunicação Eficaz: Atuar de forma colaborativa com designers, POs e outros desenvolvedores para encontrar as soluções mais viáveis e inovadoras.
• Resolução de Problemas: Atuar na investigação de incidentes e na correção de padrões de erros comuns, agindo preventivamente.

Pessoa Desenvolvedora Front-end React, Especialista I

Customer Success Manager

• The role’s main challenge is to identify and implement new personalization and recommendation opportunities to maximize the performance of automated flows and journeys focused on monetizing customers for QDB, Eudora and O Boticário.
• The professional will act in governance, management and stakeholder interfaces, being responsible for the complete lifecycle of journeys, which includes:
• - Planning and Operation: Configuration of triggers, communication flows, segmentations, and creation/review of content for channels such as email, SMS, push and WhatsApp;
• - Maintenance and Troubleshooting: Ensuring the technical functioning of flows and journeys, monitoring integrations with platforms such as CDP and CRM, and addressing performance issues;
• - Evolutions, documentation and interfaces: Conducting A/B tests, maintaining a roadmap of enhancements based on impact and feasibility, documenting processes, and coordinating with other CRM areas (cadence/schedule, loyalty, creative);
• - Results Analysis: Tracking KPIs via dashboards, channel- and segment-level data analysis, and presenting performance reports to stakeholders and the team.

CRM Analyst III – Automation and Journeys, Salesforce

• Strategic CRM planning: design and monitor the area’s strategic planning metrics, aligned with the company’s objectives and channel challenges;
• Area budget planning: revenue forecasting, management of message sends (send operations) and secondary indicators;
• Strategic point of contact for the CRM team with stakeholders, responsible for connecting flows and outcomes, influencing process improvements and aligning with CRM strategy;
• Point person for results flow, preparing the area’s executive reports alongside management;
• Technical leadership of the results team.

Specialist II, Strategy and Performance – CRM

Manager

• **Management of Multidisciplinary Teams:** Lead, mentor, and develop software engineers, ML engineers, and data scientists.
• **High-Performance Culture:** Foster a collaborative environment focused on psychological safety.
• **Talent Cycle:** Manage recruitment, continuous feedback, performance evaluations and Individual Development Plans (IDPs), aligned with Grupo Boticário’s culture.
• **Agility:** Promote agile culture and ensure smooth execution of the team’s ceremonies.
• **Quality and Scalability:** Ensure technical excellence in deliveries by guiding architectural decisions and secure development practices.
• **Platform Evolution:** Advance the technical vision of the **Demand Forecasting** platform, addressing technical debt strategically.
• **Problem Solving:** Facilitate complex technical discussions and remove impediments, ensuring alignment between the team and related areas.
• **Strategic Partnership:** Work closely with PMs and stakeholders to translate business needs into an executable **technical roadmap**.
• **Monitoring:** Track product metrics, team efficiency, and direct impact on business results.

Tech Manager I – Tech Operations

Artificial Intelligence

• Provide technical leadership for marketing projects, focusing on solutions for Communications, Content, Personalization and GenAI;
• Serve as the technical reference and focal point between Technology, Data, Communications, Marketing and strategic vendors/partners;
• Define, manage and evolve the Martech technical roadmap, ensuring alignment with technology strategy, scalability, security and governance;
• Lead backlog management, prioritization and technical dependency coordination, ensuring efficient execution and delivery of business value;
• Act as a bridge between business and technology, identifying bottlenecks and translating marketing teams' needs into practical, implementable and sustainable solutions;
• Participate in all project stages, from planning through implementation and monitoring of results;
• Evaluate, select and lead the implementation of market platforms such as CMS, DAM, DXP, marketing automation and personalization platforms, DCO, dynamic content solutions and GenAI;
• Provide consultative support on highly complex projects, guiding technical decisions and ensuring architecture and integration best practices;
• Diagnose operational and technological bottlenecks, proposing automations, integrations and continuous improvements;
• Act as the technical champion for Martech solutions, promoting platform adoption among marketing and communications teams and ensuring efficient and sustainable use.

Martech AI Solutions Specialist II – Branding & Communications

Analyst

• Perform performance and competitive analyses, identifying opportunities;
• Validate communication materials, catalogs, and databases (price, description, promotions, etc.);
• Support the development of the demand rationale, portfolio, and pricing positioning for launches, together with the innovation team;
• Work in partnership with all areas, engaging and influencing stakeholders to ensure execution of category initiatives;
• Support pipeline development and provide feedback to the innovation hub regarding consumer needs and business opportunities; support the study and structuring of the go-to-market strategy for launches;
• Support the Communications area in developing communication plans for franchisees, resellers, and consumers;
• Support the development and implementation of short- and medium-term strategies and action plans to achieve category profitability (volume and retail and industry revenue, margin, and market share);
• Contribute to the development and execution of the Category Strategic Plan through analysis of internal and external data, identification and measurement of business growth levers, and construction of medium- and long-term scenarios.

Business Product Analyst III – Solar (Suncare)

DevOps Engineer

• **Como será o seu dia a dia **
• - Liderar tecnicamente iniciativas e colaborar na evolução técnica das tecnologias, processos e pessoas com quem se relaciona;
• - Atuar como DevOps no dia a dia em equipes de Engenharia de Plataforma com foco em Developer Experience, boas práticas no SDLC e infraestrutura ágil;
• - Implementar soluções, visando sempre a qualidade, performance, melhores práticas de programação, simplicidade e melhor experiência de uso para nossos produtos;
• - Desenvolver, realizar testes, implantar e monitorar o que foi desenvolvido;
• - Aprimorar aplicações identificando oportunidades de melhoria, fazer recomendações, projetar e implementar sistemas;
• - Participar das decisões na implementação dos produtos, sempre com foco na melhor experiência para o usuário;
• - Manter, melhorar e revisar códigos existentes através de Code Review e Pair Programming;
• - Manter bom relacionamento buscando soluções inovadoras para os nossos produtos digitais;
• - Investigar, testar e propor o uso de novas tecnologias;
• - Manter documentação atualizada;
• - Trabalhar de forma colaborativa, usando de boa comunicação e praticando feedback com pares e líderes;
• - Se apaixonar pela resolução de problemas e buscar as melhores soluções para o nosso time de tecnologia.

Engenheira de Plataforma Especialista I – DevOps

Public Relations

• Build and ensure compliance with the maintenance plan for equipment in the corporate utilities area;
• Technical responsibility for NR-10 with active CREA registration and management of NR-13;
• Perform technical management of utilities assets;
• Provide technical and functional support to the entire team in electrical and equipment maintenance;
• Act as support on topics related to electrical energy and utilities equipment;
• Provide technical support for specific topics related to energy and equipment within the group;
• Support analysis of critical problems, developing root cause analysis studies and problem-solving actions;
• Develop studies/projects aimed at the best technical and economic solutions for improvement opportunities (safety and productivity, meeting the requirements and needs of the requesting department);
• Study, propose or determine modifications to projects, installations, and equipment in operation by analyzing manufacturing issues, operational failures or the need for technological improvements to ensure optimal performance and safety of electrical equipment and installations, within change management methodologies;
• Technically support the review of plant maintenance plans and seek standardization of activities and spare parts;
• Technically evaluate potential changes that arise in different factory scenarios, respecting their particularities;
• Provide technical follow-up on specific (non-routine) topics where supervisors and coordinators consider specialized technical monitoring necessary;
• Serve as a communication link between the Engineering and Maintenance departments, participating in studies of expansion, retrofit, technology replacement and general changes in the plant related to their areas of responsibility, aiming for adherence to equipment standardization and technological updates, aligned with Strategic Block concepts;
• Prepare execution plans for projects where their specialty is required, drafting sketches and specifications, comparing budgets and taking technical positions, indicating materials to be used and assembly methods to be followed, guiding implementation;
• Contribute to project approvals and resource releases by preparing justifications and technical and economic feasibility analyses to guide decision-making processes;
• Daily evaluation of energy consumption and quality indicators supplied by utilities, and topics related to the Free Energy Market, aiming to anticipate possible impacts and financial gains for the group as early as possible;
• Study, develop and implement solutions aimed at optimized use of energy resources;
• Evaluation of corporate legal requirements;
• Follow-up on special works involving High Voltage (incoming lines and substations);
• Technical responsibility for NR-10 (Safety in Electrical Installations and Services), acting as guardian of the topic and critical promoter of field situations, ensuring appropriate equipment is correctly registered in the maintenance system;
• Technical responsibility for NR-13 (establishing minimum requirements for management of structural integrity of boilers, pressure vessels, piping and metallic storage tanks, aiming at worker safety and accident prevention in industry);

Utilities and ESG Specialist I

• Technical Excellence: Develop complex backend solutions, prioritizing performance, simplicity, and maintainability.
• Mentoring and Quality: Ensure technical rigor through constructive code reviews and the dissemination of design patterns and best practices.
• Architecture: Design structural improvements aligned with the product vision, assisting the team in the technical design of solutions.
• Observability: Monitor application performance and use data to anticipate failures and optimize stability.
• Incident Leadership: Lead crisis resolution and oversee the creation of post-mortems to turn mistakes into continuous learning.
• Strategic Refinement: Break down complex scopes into incremental deliveries that consistently generate business value.
• Security (Security-first): Proactively identify vulnerabilities and apply secure development standards (OWASP).
• Stakeholder Management: Communicate risks, costs, and blockers transparently, managing business partners' expectations.

PHP Backend Developer III, E-commerce

Product Specialist

• Actively participate in building a data-driven culture, understanding different contexts and contributing to solution discussions for the short, medium, and long term;
• Ensure the use of best practices and standards in solutions and work toward continuous improvement;
• Democratize data across the tribe and the company by creating dashboards and sharing analyses, insights, and knowledge.

Data Product Specialist I

• You will work in the Consumer Satisfaction area within the VP Consumer organization, focusing on data analysis directly supporting business areas:
• Manipulate and extract data for analyses (SQL) and validate datasets (GCP/Google tools);
• Produce, compile, and analyze customer satisfaction data (NPS, CSAT, etc.) for multichannel, multi-brand customers to build executive presentations;
• Propose action plans to improve the experience based on analysis;
• Conduct ad-hoc analyses to diagnose issues and develop recommendations for the business;
• Automate processes and routines by creating and maintaining data pipelines;
• Ensure best practices and development standards for analytical solutions;

Analyst III — Consumer Satisfaction, Data & Performance

• Develop and implement sales strategies to drive performance on e-commerce platforms;
• Monitor and analyze key performance indicators (KPIs) related to sales, such as sell-in, sell-out, investments, P&L and digital shelf;
• Conduct negotiations with clients and partners to maximize sales opportunities;
• Prepare and execute the Joint Business Plan (JBP) to align goals and objectives with clients;
• Work closely with supply and trade teams to ensure efficient execution of sales strategies;
• Monitor and analyze clients' financial indicators, including the P&L, to identify growth opportunities and maximize performance;
• Use advanced Excel and PowerPoint skills for data analysis, reporting and high-level presentations;
• Stay up to date on e-commerce trends and best practices and on servicing purely digital clients;
• Collaborate with internal teams such as marketing and operations to ensure synergy and alignment of strategies.

Sales Executive I – E-commerce

• Analyze, review and monitor sales forecasts versus actual performance for each franchisee point of sale;
• Ensure more accurate, tailored sales forecasts for Points of Sale by revising figures generated by the artificial intelligence system (System/MAR);
• Advise the replenishment team on the main sales strategies for the cycle and their complexities, thereby helping to improve purchase-to-sales outcomes;
• Support new initiatives to improve sales forecasting and related processes with the aim of increasing productivity and quality.