Grupo Boticário

Analyst

• Content Management: Create content for the Truss Academy platform, structure course scripts and edit online courses.
• Launch Strategy: Prepare briefings and technical materials for new products (Hair Care, Colorimetry, etc.), aligned with the brand's schedule.
• Cross-functional Coordination: Act as a strategic interface with R&D, Communications and Category teams to co-develop protocols and services.
• Master Training: Deliver training for internal educators and franchisees; act as the focal point at TRUSS Academy for product testing.
• Digital & Community: Develop and produce microlearning content (WhatsApp) and educational materials for social media (Instagram, TikTok, YouTube).

Professional Education Analyst III – Master Trainer, Capability

Backend Engineer

• Develop solutions for complex problems that regularly require creativity and innovation;
• Act as a guardian, together with other leaders, of engineering best practices and rituals such as: preparation and review of Tech Design documents and ADRs (Architecture Decision Records), DORA metrics, cloud cost management, among others;
• Provide assistance to other developers for incident resolution; write and test code incrementally, in an agile and well-documented manner;
• Perform code reviews and help colleagues with difficult design decisions;
• Test, deploy and monitor your code in production — continuously;
• Develop new tools to assist and optimize the team’s work;
• Collaborate with peers in other areas to evolve our ecosystem;
• Work on strategic projects for Grupo Boticário;
• Evolve and decide, together with the team, the future of our platform.

Backend Specialist I – Java/Kotlin

Product Marketing

• Extract and personally analyze performance KPIs by channel and understand the levers of the current P&L.
• Review channel decision trees for the Grocery channel, identifying tactical opportunities in subchannels (Cash & Carry) for immediate portfolio adjustments — but primarily for Pharma.
• Present the first proposal to refine the RTM model for Pharma, focusing on optimizing partner profitability.
• You will be responsible for recommending improvements and revising RTM models for the Pharma, Grocery and Perfumery channels based on analysis and understanding of channel market dynamics and shopper profiles by category and channel. For the simulation and review of customer service assessment models (Direct Operation, OL (logistics operator), Distributors, Wholesalers), recommend better formats based on performance, potential and profitability. Connect strategy and execution areas, ensuring excellence in implementing coverage network and assortment definitions and propose special projects and actions to generate value for B2B clients.

GTM and Channel Models Manager – Pharma

• Lead and organize cross-functional initiatives, ensuring alignment and visibility across different areas.
• Design and manage monitoring of the performance of products, mechanisms, processes, and area KPIs.
• Prepare reports, analyses, reporting and executive presentations that provide stakeholders with visibility into results.
• Conduct data analyses to identify patterns, trends, and potential risks.
• Propose and build standardized methods for area processes, focusing on automation, optimization, and scalability.
• Actively manage and monitor the operation of the main internal workflows and systems.
• Actively contribute to building and consolidating the area's knowledge management.
• Ensure the operation of the area's processes.

Analyst III – Planning and Projects

• Support the design and execution of Talent Management products for the Technology team, such as succession mapping, career acceleration for talent, and management of performance consequences.
• Conduct quantitative and qualitative diagnostics of pain points and challenges to build data-driven solutions that deliver value and support the People and Technology strategy. This involves analyzing metrics, speaking with stakeholders, and surveying employees.
• Manage governance of current products and processes, including sending agendas, calendar and deadline control, presentation content and copy, defining target audiences, and managing budgets.
• Track initiative and project metrics and measure outcomes.
• Propose and implement changes and improvements based on results.
• Stay up to date on market best practices in Talent Management through benchmarking, study, and experience sharing.
• Collaborate on the design and execution of Talent Management initiatives with Tech leaders, HR Business Partners, and corporate HR teams.

Training and Development Analyst III – Tech Development Management

Account Executive

• Active prospecting: Identify and activate new salons and perfumeries with a focus on growth potential.
• Execution routine (PAP): Plan and conduct daily visits, covering the capital (Salvador) and neighboring cities.
• Performance management: Monitor targets, enter orders, and conduct daily performance alignment rituals (morning and closing).
• Point-of-sale visibility: Ensure correct brand placement (gondolas/shelving, extra display points and DOH).
• Training: Train professionals and the sales team on the technical and commercial portfolio.

Commercial Representative II – Truss

Risk

• Responsible for Inventory Management and Loss Prevention with the mission of managing processes through tools and people, reducing losses and risks across retail operations, and driving the company’s results in a solid and continuous way.
• Main activities: Create and execute visit schedules for owned retail operations (Stores, Kiosks, Direct Sales; Distribution Centers and Hubs);
• Apply checklists to measure adherence to operational processes;
• Create, track and close Action Plans for non-conformities;
• Monitor and validate outsourced inventories;
• Perform cyclical/rotating inventory counts;
• Map causes of losses (shortages and surpluses);
• Identify causes and develop actions to mitigate operational losses (damaged goods, expired products, display/demo items, promotional items/giveaways, theft, robbery, inventory discrepancies, and related issues);
• Create and deliver training on Inventory Management and Loss Prevention;
• Organize meetings with stakeholders to drive actions and report results;

Risk and Inventory Management Agent

Procurement

• Conduct medium- and high-complexity procurement negotiations in the outsourcing category (contract manufacturing and full service) within Direct Procurement;
• Keep the Category's sourcing strategy up to date, aligning it with business needs;
• Provide support to interface areas on third-party matters, ensuring supply continuity, quality alignments, and product development;
• Prospect national and international partners, seeking opportunities to drive innovation in the Supply Chain;
• Analyze market data and internal reports, preparing studies with clear insights to support Category decision-making;
• Monitor the performance of the supplier base, supporting their development together with technical teams.

Supply Negotiator III – Direct Procurement, Contract Manufacturing

Customer Success Manager

• **Performance Monitoring and Diagnosis:** Track digital activation and CRM KPIs (Open Rates, CTR, Bounce and Engagement), consolidating data from multiple sources to identify trend deviations and optimization opportunities across the conversion funnel.
• **Campaign and Lifecycle Management:** Measure the effectiveness of relationship journeys and one-off campaigns, structuring A/B tests and control-group analyses to ensure real sales lift and the health of the reseller base.
• **Technical Autonomy with Data (SQL/GCP):** Master extraction and manipulation of large datasets using SQL (Google Cloud Platform), being able to automate routine dashboards and create custom views that support the team’s rapid decision-making.
• **Interface with Cross-functional Teams:** Actively collaborate with Digital Activation, Assortment (Grade) and Technology teams, ensuring activation data reflects business reality and that tactical action plans are implemented quickly.
• **Storytelling and Executive Reporting:** Translate technical data into business insights, creating materials and presentations for Management and Executive levels that clearly demonstrate CRM strategy results and suggested next steps.

Analyst III, Direct Sales Performance – Focus on Digital Activation and CRM

Financial Planning and Analysis

• Responsible for the financial structuring of the business model for franchise operations (franchises: retail stores and direct sales);
• Monitoring short-, medium- and long-term performance of franchisees versus the industry, ensuring alignment between both strategic cycles;
• Building economic and financial models for major projects that impact the franchise network, linked to cash flow considerations, for business analysis and financial feasibility;
• Integrated franchise planning: developing the model and managing franchisee performance, with definition of key financial and operational KPIs;
• Defining and executing the budgeting process, consolidating results across the network and preparing Risks & Opportunities (R&Os);
• Preparing reports and executive presentations for discussion and decision-making in committees;
• Active participation in the implementation of financial management best practices across the franchise network.

FP&A Specialist II – Franchisee

Business Analyst

• Strategic and Budget Leadership: Responsible for full budget preparation and management (Opex/Capex), from assumptions study and risk- and efficiency-based prioritization to rigorous monitoring of adherence (Budgeted vs. Actual vs. Committed, Forecast, investment order balances, provisions/reversals, reclassifications), ensuring direct alignment of financial strategies with business challenges and objectives.
• Financial Analysis and Decision Support: Preparation of monthly executive, tactical and operational reports, supported by structured analyses and action plans. Acts as a central point to provide crucial financial insights that drive strategic, well-informed decisions.
• Process Optimization and Efficiency: Leads multidisciplinary financial efficiency squads, applying methodologies such as PDCA and Lean Six Sigma to optimize processes and deliver business value. Proactively identifies improvement opportunities, implements innovative solutions, and ensures visibility of results to management. Structures procedures, work instructions and trainings with stakeholders.
• Performance and KPI Management: Defines and manages key financial indicators (cost per m², consumption variances, etc.) through structured, dynamic dashboards. Continuously monitors the financial performance of the management area, identifying trends and optimization opportunities.
• Strategic Partnership and Development: Serves as a business partner to the FP&A team in managing expenses for the Group Boticário's owned retail unit, providing strategic support and financial insights.
• Guardian of Financial Compliance: Ensures financial compliance for senior management, guaranteeing adherence to internal and external policies and regulations.

Budget Management Analyst, III

Human Resources

• Work schedule management: Implementation and monitoring of work schedule indicators and the development and execution of action plans.
• Integrated perspective and alternative design: Analyze the needs of different business units and propose shift models (6x1, 5x2, 6x2, etc.) considering legal, contractual, financial, business and people aspects, with a focus on productivity optimization and cost reduction, and oversee end-to-end implementation.
• Lead and manage end-to-end initiatives and projects in Labor and Union Relations (within the People/HR structure), from planning to implementation, on topics related to employment and union relations, ensuring efficient execution, legal compliance and a people-centered approach.
• Conduct technical studies aimed at generating ideas and identifying opportunities, proposing innovative alternatives from the perspective of employment and union relations, always connecting them to business reality, best practices and the state of the art.
• Develop HR-oriented labor policies and draft all types of negotiation documents used by the company, whether collective or individual, in partnership with Legal; establish collective bargaining guidelines and other related topics.
• Provide specialized technical support to the internal team in joint work with Legal, and participate in mediations before the Ministry of Labor and Employment (MTE).
• Monitor labor and union behavior in the market and apply findings structurally to the area’s topics.
• Essential knowledge of labor and union legislation, strategic and systemic vision, business acumen and everyday use of technology.

Labor and Union Relations Analyst III – Work Schedule Strategy

Marketing

• Sell-out Growth: Diagnose the commercial performance of the locations under your responsibility and develop tailored action plans to accelerate results (traffic, productivity and average transaction value).
• Management of Trade Levers: Design and monitor the execution of strategies such as cashback, traffic-driving activities, boosted and promoted payment-slip campaigns, reducing performance dispersion between stores.
• Visual Merchandising (VM): Critically assess product visibility and exposure, proposing improvements that directly impact sales conversion.
• Inventory Optimization Actions: Act proactively to clear near-expiry or excess stock and represent the region in S&OP forums.
• Executive Agendas: Translate complex data into high-impact materials and presentations for leadership (S&OP, planning future cycles, results of completed cycles, etc.).
• Cross-functional Interface: Serve as a bridge between the commercial team and corporate areas, influencing priorities and proposing improvements to drive results.

Trade Marketing Specialist I

• Technical leadership and problem solving: Collaborate with Finance squads to identify and solve complex technical challenges, providing technical support and insights, with greater autonomy in problem resolution and proposing improvements for Finance GB.
• Quality and standards: Ensure implemented solutions align with best practices and standards, actively contributing to the definition of quality standards and internal processes for Finance GB.
• Information security and compliance: Ensure and guide the application of Information Security policies (Security by Design) in microservices, acting as a reference for secure development practices within the Finance GB domain.
• High-complexity development: Contribute to the development of Finance GB, prioritizing software quality and solution performance, working on medium- to high-complexity features.
• Systems optimization: Use monitoring tools to analyze the performance of Finance GB applications and identify bottlenecks, proposing and, at times, leading the implementation of solutions to optimize system efficiency and scalability.
• Cross-squad support and sustainment: Lead the technical response and resolution of very high-complexity, cross-squad incidents, acting as the final escalation point to ensure the stability and availability of Finance GB products.
• Architecture and planning: Collaborate with product teams and Tech Leads on technical definitions, actively helping to plan and design the architecture of new features for Finance GB, ensuring they meet quality standards, are scalable, and allow for efficient maintenance.
• Cross-squad technical reference: Act as a technical point of reference for teams, actively promoting improvements in code quality and other services in a cross-squad context, with a focus on Finance GB.
• Innovation and AI: Explore and deploy technological innovations that add value to Finance GB products and processes, including applying Artificial Intelligence concepts to enhance the efficiency and intelligence of solutions.
• Mentorship and knowledge sharing: Provide technical mentorship, share knowledge and best practices with other developers on the Finance GB team.
• Documentation: Develop and maintain technical documentation for Finance GB, acting as a reference and helping the team build a solid knowledge base for the solutions.

Specialist II, Backend .NET Developer – Finance

• Desenvolvimento Estratégico: Liderar a implementação de features e soluções de altíssima complexidade, com foco na viabilidade técnica, sustentabilidade e performance da arquitetura em transição (.NET para Node.js/JavaScript).
• Qualidade de Código e Padrões: Definir e fiscalizar padrões de qualidade de código, segurança e testes (unitário, integração e regressão), elevando a barra técnica dos squads em um contexto de evolução tecnológica.
• Segurança da Informação e Compliance: Atuar como referência técnica na aplicação e auditoria de políticas de Segurança da Informação (Security by Design) e hardening de sistemas no domínio Finanças GB.
• Sustentação: Atuar como ponto de escalonamento técnico para incidentes e problemas recorrentes de alta complexidade na camada backend, investigando a causa raiz e implementando soluções definitivas para a estabilidade do sistema.
• Otimização e Escalabilidade: Liderar o levantamento e análise avançada de métricas de performance (tracing, logs), identificando gargalos e implementando soluções de otimização de larga escala para garantir a eficiência e a escalabilidade transacional do Finanças GB.
• Arquitetura e Design: Colaborar ativamente com Tech Leads e Specialists II no design de novas arquiteturas de microsserviços, soluções de cache e integração, garantindo o alinhamento com a visão de longo prazo do produto.
• Inovação e IA: Propor e implementar o uso de inovações tecnológicas e a integração de modelos de Inteligência Artificial/Machine Learning em soluções backend, focando em agregar inteligência e eficiência aos processos financeiros.
• Mentoria e Conhecimento: Realizar mentoria técnica formal e informal a desenvolvedores Sênior e Pleno, e disseminar conhecimento avançado (e.g., arquitetura, segurança, performance) entre os times de Finanças GB.
• Documentação: Assegurar a manutenção e a alta qualidade da documentação técnica e arquitetural dos sistemas de alta complexidade sob sua responsabilidade.