Greenhouse Software

Manager

• Own the technical delivery and strategic direction of the Technical Consulting practice
• Manage a highly technical team
• Build and scale a team capable of handling complex integrations
• Establish technical standards and best practices
• Champion AI transformation by embedding tools like Claude into daily workflows
• Collaborate with Product and Engineering on connector roadmaps and technical feasibility
• Partner with Pre and Post-sales teams to scope integrations work
• Manage deep technical escalations

Senior Manager, Integrations Consulting

Account Manager

• Manage and grow a book with significant ARR expansion responsibility
• Collaborate with internal teams including Product, CS Ops, Support, and Implementation to resolve issues and deliver improvements
• Drive customer retention, adoption, and long-term account health
• Navigate multi-stakeholder sales cycles spanning clinical, operational, and RCM/billing audiences.
• Sell new products, modules, and features aligned to customer needs and outcomes
• Manage expansion opportunities through the full sales cycle and meet or exceed growth targets
• Net Revenue Retention (NRR) and expansion quota ownership
• Own renewals end-to-end, including contract discussions and pricing conversations
• Develop account plans aligned to customer goals and Eleos growth objectives

Customer Success Manager

• Manage a portfolio of Eleos’s largest enterprise customers, serving as their primary post-live strategic partner
• Build relationships with customer leadership and operational teams, aligning Eleos to their goals and success criteria
• Lead quarterly business reviews focused on outcomes, adoption insights, and value realization
• Partner with Account Management to support renewals and expansions, targeting strong retention and growth
• Monitor customer health, adoption patterns, and operational usage to proactively identify risks and opportunities
• Collaborate with internal teams including Product, CS Ops, Support, and Implementation to resolve issues and deliver improvements
• Translate customer insights into recommendations that influence Eleos’s roadmap and product strategy
• Develop and share success stories that demonstrate clinical, operational, and organizational impact
• Serve as a key voice of the customer, ensuring feedback informs internal planning and decision making

Customer Success Partner

• Effectively manage a mixed book of accounts across our emerging markets
• Become the key advocate internally for market knowledge, providing updates to our sales, product and marketing teams on how we serve and win in emerging markets
• Build strategic account plans that map out expansion and other upsell opportunities
• Maintain an active pipeline of forecasted renewals and expansions to meet quota objectives
• Be a hiring coach and strategic partner to our customers - achieved through outstanding product and industry knowledge
• Establish relationships high and wide throughout our customers' organizations
• Be an active participant in building and improving internal operational processes
• Additional projects and responsibilities as business needs require

Enterprise Account Manager, Emerging Markets

• Efficiently manage and prioritize relationships within a high-velocity book of business, ensuring consistent engagement across a large volume of accounts
• Develop strategic account plans to identify expansion and upsell opportunities
• Maintain an active pipeline of forecasted renewals and expansions to consistently meet or exceed quota objectives
• Establish yourself as a strategic partner to key stakeholders and executive champions within your named accounts
• Proactively identify at-risk accounts, and own resolution strategies to mitigate churn risk, advising sales leadership of ideal resolutions wherever appropriate
• Be an active participant in building and improving internal operational processes
• Additional projects and responsibilities as business needs require

SMB Account Manager

Sales Development Rep

• Conduct market research to identify new potential customers and leads
• Execute on a personalized outreach strategy that includes emailing, cold calling, and LinkedIn messaging
• Qualify leads by learning about the prospect's approach to hiring and their unique recruiting needs
• Create new business opportunities for the company to grow revenue
• Collaborate with a dynamic and driven group of highly skilled SDRs to collectively achieve company goals and celebrate victories as a team
• Additional projects and responsibilities as business needs require

Sales Development Representative

Account Executive

• Lead the full sales cycle for new Enterprise (1,000+ employees) accounts
• Be an impactful player on a high-performing Enterprise sales team
• Drive an effective sales process to hit (and exceed!) your quarterly goals
• Actively prospect to supplement lead flow from Enterprise Sales Development Representatives
• Leverage AI to streamline workflows and personalize outreach
• Travel occasionally to on-site client meetings and industry events

Enterprise Account Executive

• Research and evaluate new market opportunities, identifying customer needs and aligning them with Eleos Health solutions.
• Build and maintain a robust pipeline of qualified business opportunities.
• Develop and execute account-based sales strategies to penetrate new markets.
• Identify key decision-makers and influencers within target organizations.
• Travel within your territory for on-site meetings, conferences, and events to build strong client relationships.
• Manage the full sales cycle, from prospecting and demoing to contract negotiation and closing.
• Leverage data and market trends to refine messaging and sales approach.
• Work closely with Sales Engineering to ensure technical validation during the sales process.
• Partner with internal teams, including Sales Engineering, Marketing, and Customer Success, to ensure seamless execution of deals and optimal client satisfaction.
• Build strong, trust-based relationships with key stakeholders across prospective and existing accounts.
• Share customer insights and market feedback to refine go-to-market strategies and improve product positioning.
• Work alongside Customer Success and Account Management to identify upsell and expansion opportunities.
• Participate in webinars, industry events, and networking opportunities to enhance brand presence.
• Serve as a trusted advisor to prospects, positioning Eleos Health as the leader in behavioral healthcare technology.
• Deliver accurate and timely sales forecasts (monthly, quarterly, and annual).
• Maintain up-to-date, detailed account records in Salesforce to track pipeline progression and deal status.
• Meet and exceed revenue goals through disciplined pipeline management and sales execution.
• Continuously refine sales processes and strategies to improve conversion rates.
• Conduct competitive analysis to differentiate Eleos Health in the market.
• Identify and address any obstacles that may arise during the sales process to keep deals on track.
• Regularly review performance metrics and adjust tactics to drive continuous improvement.

Account Executive – Home Health/Hospice

• Effectively manage a dedicated Mid-Market book of business.
• Maintain an active pipeline of forecasted renewals and expansions to meet quota objectives.
• Own the renewals and up-selling of new products and services into our rapidly growing ecosystem of customers.
• Act as a trusted advisor, leading product adoption efforts across your customer base and ensuring customers are deeply engaged and maximizing the value of Greenhouse.
• Craft compelling narratives and prove customer value through comprehensive business reviews and strategic touch points.
• Develop and execute strategic account plans that map out expansion and upsell opportunities as part of the broader sales organization.
• Proactively identify and mitigate churn risks, owning resolution strategies and advising sales leadership of the ideal path forward wherever appropriate.
• Additional projects and responsibilities as business needs require.

Mid-Market Account Manager

Assessor

• Deliver high-quality Children’s Autism and ADHD Neurodevelopmental Assessments
• Act in accordance with our Safeguarding Policy, including conducting a risk assessment where necessary.
• Keep up to date with the mandatory training, Continuing Professional Development and professional registration requirements of your professional background.
• Share ideas for continuing to improve Paloma’s software tools that ensure high-quality, safe, and efficient assessments

Senior Assessor – Autism, ADHD for Children

• Deliver high-quality Children’s Autism and ADHD Neurodevelopmental Assessments
• Act in accordance with our Safeguarding Policy, including conducting a risk assessment where necessary.
• Keep up to date with the mandatory training, Continuing Professional Development and professional registration requirements of your professional background.
• Share ideas for continuing to improve Paloma’s software tools that ensure high-quality, safe, and efficient assessments.

Autism & ADHD Assessor for Children – Self-employed

• Deliver high-quality Children’s Autism and ADHD Neurodevelopmental Assessments
• Act in accordance with our Safeguarding Policy, including conducting a risk assessment where necessary
• Keep up to date with the mandatory training, Continuing Professional Development and professional registration requirements of your professional background
• Share ideas for continuing to improve Paloma’s software tools that ensure high-quality, safe, and efficient assessments

Autism and ADHD Assessor, Children

• Deliver high-quality Children’s ADHD neurodevelopmental assessments
• Deliver ADHD prescribing care, including: Medication initiation, titration, and review appointments
• Present assessment findings in a strengths-based, client-centred manner
• Conduct safeguarding and risk assessments where required
• Support GPs with shared care queries when appropriate
• Maintain professional registration, mandatory training, and Continuing Professional Development (CPD)
• Share ideas to improve Paloma’s software tools and clinical pathways
• Contribute positively to a collaborative and innovative clinical culture

ADHD Assessor, Prescriber for Children

• Deliver high-quality Children’s ADHD Neurodevelopmental Assessments
• Act in accordance with our Safeguarding Policy, including conducting a risk assessment where necessary.
• Keep up to date with the mandatory training, Continuing Professional Development and professional registration requirements of your professional background.
• Share ideas for continuing to improve Paloma’s software tools that ensure high-quality, safe, and efficient assessments

Senior Assessor – ADHD for Children

• Deliver high-quality Children’s ADHD Neurodevelopmental Assessments.
• Act in accordance with our Safeguarding Policy, including conducting a risk assessment where necessary.
• Keep up to date with the mandatory training, Continuing Professional Development and professional registration requirements of your professional background.
• Share ideas for continuing to improve Paloma’s software tools that ensure high-quality, safe, and efficient assessments.