Enterprise Account Manager, Emerging Markets

Greenhouse Software

Enterprise Account Manager for emerging markets at Greenhouse. Supporting LATAM customers in adopting solutions and managing renewals.

Posted 7/16/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $92,430 - $120,185 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing B2B SaaS accounts, with a focus on renewals and expansions in emerging markets. Strong ability to collaborate cross-functionally and advocate for market knowledge to drive strategic account planning and operational improvements.

Highest-signal resume keywords

B2B SaaS ExperienceEnterprise Account ManagementFluency in English, Brazilian Portuguese, and SpanishCustomer Success RolesCollaborative Mindset

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Account ManagementStrategic Account PlanningForecastingPipeline ManagementRenewal Management

Soft Skills

CollaborationRelationship BuildingCoaching

Industry Keywords

Emerging MarketsCustomer-FacingUpsell OpportunitiesOperational Processes

About the role

Key responsibilities & impact

Effectively manage a mixed book of accounts across our emerging markets
Become the key advocate internally for market knowledge, providing updates to our sales, product and marketing teams on how we serve and win in emerging markets
Build strategic account plans that map out expansion and other upsell opportunities
Maintain an active pipeline of forecasted renewals and expansions to meet quota objectives
Be a hiring coach and strategic partner to our customers - achieved through outstanding product and industry knowledge
Establish relationships high and wide throughout our customers' organizations
Be an active participant in building and improving internal operational processes
Additional projects and responsibilities as business needs require

Requirements

What you’ll need

A proven track record in a customer-facing B2B SaaS position
Fluency in English, Brazilian Portuguese and Spanish
Experience working in Enterprise account management or customer success roles, preferably with responsibility for renewals
A collaborative mindset with a strong ability to work cross-functionally on a shared objective
Your own unique talents! Your background has given you a unique perspective and set of transferable skills that aren't always in alignment with a given role - but those are qualities we value at Greenhouse. If you don't meet 100% of the qualifications outlined above, we still strongly encourage you to apply

Benefits

Comp & perks

medical, dental, and vision insurance
basic life insurance
mental health resources
financial wellness benefits
fully paid parental leave program
short-term and long-term disability coverage
401(k) plan and company match
up to 14 scheduled paid holidays
up to 80 hours of paid sick leave
paid vacation time annually for non-exempt employees
flexible paid time off (PTO) for exempt employees