GP Strategies Corporation

Administration

• Manage Learning Management System (LMS) on a daily basis.
• Oversee content publishing and user assignments.
• Develop and maintain reports for internal and external stakeholders.
• Troubleshoot user and administrative issues with the LMS.
• Educate clients on system capabilities and manage user roles.

Learning Administrator

Sales

• Facilitate engaging, high‑impact training in sales process, customer experience, and product knowledge.
• Deliver the Audi Brand Experience course for new dealership employees.
• Evaluate training effectiveness through learner feedback, certification outcomes, and dealer performance indicators.
• Develop training plans and schedules that align to dealer needs, market priorities, and Audi brand objectives.

Sales Instructor

• Deliver hands-on After Sales consulting within dealerships
• Analyze dealership operations to identify root causes
• Develop, implement, and track clear action plans
• Achieve buy-in from dealership leadership
• Drive implementation of service processes to improve customer retention and loyalty
• Support Audi Genuine Parts performance

Aftersales Performance Consultant

Operations

• Manage day-to-day operational activities in the LMS
• Drive LMS-related onboarding and enhancement projects
• Collaborate with stakeholders for successful deployment of classroom courses and eLearning
• Maintain and monitor data integrity in LMS
• Support ongoing development and troubleshooting of LMS functionality
• Conduct vendor oversight and provide guidance to LMS Administrators

Associate LMS Operations Manager – SuccessFactors

Support Engineer

• Provide technical support for laptops, desktops, printers, peripherals, and connectivity issues.
• Diagnose and resolve hardware and software incidents affecting end users.
• Support and troubleshoot meeting rooms and videoconferencing systems.
• Ensure business continuity by resolving critical incidents within established SLAs.
• Perform periodic checks on IT infrastructure including racks, UPS, switches, routers, and gateways.
• Monitor telecommunications rooms and network connections for operational health.
• Coordinate scheduled maintenance and preventive tasks with infrastructure teams.
• Ensure compliance with internal IT standards and procedures.
• Open tickets immediately for incidents affecting critical services (power, internet, telephony, printing).
• Track incidents from creation to closure while maintaining communication with stakeholders.
• Document daily activities and resolutions in the service management system.
• Prepare weekly and monthly reports in English covering incidents, activities, and performance.
• Support logistics technology devices including handheld scanners, barcode scanners, and label printers.
• Use appropriate Personal Protective Equipment (PPE) when working in warehouse environments.
• Coordinate technical support activities with warehouse and logistics teams to minimize disruption.
• Ensure incident response and resolution align with defined priority levels (Critical, High, Medium, Low).
• Monitor service performance against KPIs and SLA targets.
• Support internal reviews, audits, and service evaluations.
• Participate in after-hours maintenance activities when required.
• Support IT migrations, infrastructure updates, relocations, and technology implementations.
• Contribute to maintaining continuous operation of IT services.

IT Support Analyst

Analyst

• Manage the financial performance of assigned projects, ensuring accuracy, compliance, and alignment with company standards and customer expectations.
• Primary point of contact for project finances, controlling activities to meet internal and customer expectations.
• Responsible for maintaining relationships across client-facing functional teams and the FMO, and act as a point of liaison.
• Provide administrative and procedural support to Service Delivery teams from a financial perspective regarding cost control, project budgets, and reporting.
• Initiate project setup process using the Project Costing Form/App and review setup for accuracy.
• Review and approve Project Purchase Requisitions.
• Support supplier cost analysis and negotiation.
• Review output of Service Delivery activity for Revenue, Cost recognition, and Billing.
• Review, resolve issues and approve draft invoices before customer submission.
• Review and re-baseline budgets as required by company policy.
• Manage change orders and project modifications.

Project Planning and Control Analyst, Level 1

Financial Planning and Analysis

• Support the Global Collections Team with invoicing and payment tracking
• Check project document center to ensure invoices are sent correctly
• Track issues encountered to address recurring problems
• Update notes in Oracle confirming invoice status
• Handle first email communication re payment status to clients
• Backup Cash admin position and assist with various projects

Financial Analyst – Level 2

Project Manager

• Support execution of partner skilling plans aligned to agreed skilling strategies and priorities.
• Understand partner capacity and capability, identify skilling gaps, and map appropriate Microsoft skilling offers to close those gaps.
• Maintain skilling plans that clearly map offers, timelines, and expected outcomes.
• Act as the primary execution contact for partners on skilling-related activities.
• Drive awareness and registration for relevant training courses, certification weeks, and skilling programs.
• Conduct regular follow-ups and check-ins with partners (via email and calls) to track progress against skilling plans.
• Support alignment to defined skilling metrics and targets.
• Track execution progress and report status against skilling plans.
• Ensure follow-through on actions required to meet skilling goals.
• Work closely with Skilling Leads to support their priority partners.
• Coordinate with other skilling stakeholders and support resources (e.g., skilling desk) as needed.
• Escalate risks, blockers, or gaps in execution in a timely manner.

Project Manager – Partner Skilling

Translator

• Translate raw English content—text, audio, and video—into multiple target languages with precision and cultural sensitivity.
• Ensure the translated audio and text integrate smoothly back into eLearning modules.
• Proofread, edit, and refine translated content for accuracy, grammar, tone, and style consistency.
• Review final outputs to ensure high-quality learner experiences across languages.
• Use translation and media tools such as MS Copilot, HeyGen, and Clipchamp to produce polished multilingual assets.
• Work within authoring tools like Articulate Storyline 360 to support content integration.
• Research industry-specific terminology and maintain glossaries and terminology databases.
• Uphold linguistic consistency across modules and languages.
• Partner with stakeholders, SMEs, and global teams to ensure accuracy, alignment, and timely delivery.
• Incorporate feedback constructively and iterate quickly.

Translation Specialist, L&D – Onsite

Accounts Payable

• Process supplier purchase invoices on to the accounting system (Oracle)
• Process employee expenses following company travel policy
• Provide support in resolving PO issues
• Reconcile and check supplier statements to accounts
• Manage multiple AP mailboxes and assist suppliers with queries

Accounts Payable Specialist

Learning and Development

• Delivers classroom-based and virtual training solutions (ILT and VILT)
• Facilitates learning via classroom instruction and webinars; incorporates a variety of presentation methods and applications to accommodate adult learning styles
• Facilitates training of new hires using functional, specific and various programmatic materials (Learner Guides, Facilitator guides, etc.)
• Partners with Learning and Development Managers, departments and the business to deliver and meet training departmental objectives
• Provides instruction through delivery of training programs that consistently exceed customer expectations as indicated in trainer/program evaluations
• Responsible for the delivery and facilitation of training programs

Corporate Trainer/Instructor – Onsite, 1 day a week remote

• Responsible for managing the financial performance of assigned projects.
• Ensure accuracy, compliance, and alignment with company standards and customer expectations.
• Support effective project initiation, cost management, forecasting, invoicing, and financial analysis.
• Primary point of contact for project finances.
• Responsible for maintaining relationships across client-facing functional teams and the FMO.
• Provide administrative and procedural support to Service Delivery teams from a financial perspective.
• Review, resolve issues and approve draft invoices before customer submission.

Project Planning and Control Analyst 5

Business Development Rep

• Grow a strong regional network with Chief Learning & Talent Executives.
• Build and manage a new business pipeline in partnership with the European Senior Director of Talent & Learning Solutions, sales teams, marketing, and regional operations.
• Achieve agreed sales and revenue targets.
• Lead business development initiatives to secure new clients and grow existing accounts.
• Collaborate with cross‑functional teams across business units and regions.
• Execute sales strategies and support sales/marketing campaigns.
• Develop, write, and refine persuasive sales proposals.
• Deliver impactful client pitches and presentations.
• Translate client needs into effective, tailored learning solutions.
• Stay informed on market and competitor trends to guide decision‑making.

Business Development Director – Learning Services

• Process supplier purchase invoices on to the accounting system (Oracle)
• Check supplier invoices to ensure correct GST, TDS and WHT rates
• Process employee expenses and check compliance with travel policy
• Provide support in resolving PO issues
• Reconcile supplier statements to accounts
• Manage AP mailbox and respond to supplier queries

Accounting Manager

• Process accounts payable payment selections in Oracle Cloud for EMEA entities
• Record manual payments accurately in Oracle Fusion
• Ensure adherence to internal controls and payment schedules
• Transmit bank payment files through approved banking platforms as per defined schedules
• Initiate wire transfers and other banking transactions as required
• Liaise with banking partners to resolve payment queries, request payment tracing, and support direct debit setups
• Support banking updates including account changes, authorized signers, and documentation requirements
• Assist with logging outgoing transactions to support timely and accurate bank reconciliations
• Prepare weekly cash forecasts for the US, Canada, and EMEA regions
• Act as backup for the US daily cash report, ensuring continuity and accuracy
• Follow the “paid when paid” process to ensure cash is received for pass-through invoices prior to supplier payment
• Support audit and compliance activities by maintaining proper documentation and audit trails
• Partner with global accounting and finance teams to resolve issues and improve processes
• Contribute to process standardization and efficiency initiatives across regions

Learning Administrator

Sales Instructor

Aftersales Performance Consultant

Associate LMS Operations Manager – SuccessFactors

IT Support Analyst

Project Planning and Control Analyst, Level 1

Financial Analyst – Level 2

Project Manager – Partner Skilling

Translation Specialist, L&D – Onsite

Accounts Payable Specialist

Corporate Trainer/Instructor – Onsite, 1 day a week remote

Project Planning and Control Analyst 5

Business Development Director – Learning Services

Accounts Payable Specialist

Accounting Specialist