GP Strategies Corporation

Technical Writer

• Edit text, narration scripts, and translated content for grammar, punctuation, clarity, and adherence to established style guidelines.
• Verify translation accuracy from English to French-Canadian, ensuring proper terminology, tone, and localization.
• Digitally review, comment on, and correct materials during all phases of the editing process.
• Ensure all deliverables maintain high linguistic and technical standards.
• Use Murf AI voice generator software to create, edit, and refine narration files.
• Make corrections and adjustments to audio output to ensure accurate pronunciation, timing, and tone in both languages.
• Collaborate with learning development teams to review materials created in tools such as Articulate Storyline (experience preferred but not required).
• Ensure edited content aligns with technical specifications and instructional goals.
• Work with global team members from diverse cultures and backgrounds.
• Adapt quickly to shifting priorities, new assignments, and evolving project needs.
• Deliver assignments quickly, accurately, and with consistent attention to detail.

Technical Editor – Bilingual

Business Development Rep

• Lead the charge in developing new business opportunities and nurturing client relationships.
• Craft compelling proposals and deliver presentations that wow decision-makers.
• Collaborate with experts to design impactful learning solutions.
• Own your success by managing the full sales cycle from prospecting to closure.

Business Development Manager

Scrum Master

• Execute on the end-to-end strategy, planning, and execution of large-scale internal events• Manage multiple concurrent projects with clear tracking and reporting• Drive cross-functional collaboration to create seamless event execution• Analyze performance metrics and provide data-driven recommendations for improvement

Agile Project Manager

Systems Engineer

• Conduct needs assessments, task analyses, and job analyses to identify performance gaps and define training requirements.
• Translate analysis into learning strategy, design documents, and solution recommendations.
• Design Instructor-Led Training (ILT), Virtual ILT (VILT), and Web-Based Training (WBT) for technical and automotive manufacturing audiences.
• Create design documents, storyboards, scripts, architecture reviews, and curriculum maps.
• Write compelling, scenario-driven instructional content that simplifies complex mechanical, electrical, and manufacturing concepts.
• Develop structured curricula based on specific equipment, machinery, production processes, and job pathways.
• Create video-based work instructions and performance support materials.
• Maintain project plans, timelines, and deliverables; partner with Business Operations, project managers, and client leaders.

Instructional Systems Designer

Solutions Engineer

• Act as the Technical Solution Architect Lead for high‑profile, complex projects.
• Translate business requirements into robust, scalable solutions aligned with organisational strategy.
• Produce high‑level and detailed design documentation (HLD/DLD) to guide development teams.
• Provide expert direction to developers, database designers, and technical architects.
• Develop and maintain architectural artefacts, reference models, and technical designs.
• Create documentation that maps relationships across people, processes, data, technology, and external environments.
• Ensure all solutions meet security, compliance, quality, and data integrity standards.
• Champion innovative approaches to application architecture and lifecycle management.
• Work closely with SMEs, suppliers, and stakeholders to define functional and technical specifications.
• Contribute to the evolution of architecture processes, improving delivery capability and project outcomes.
• Act as a trusted advisor to clients and internal teams, shaping technical direction and influencing decision‑making.

Solution Architect – MS Power Platforms

Marketing

• Lead portfolio marketing strategy, creating positioning, messaging, and value propositions across solutions, services, and products.
• Drive marketing for GP AIQ+, our flagship AI-powered platform, translating technical capabilities into business outcomes that matter to enterprise buyers.
• Build industry-specific content and thought leadership that establishes GP Strategies as a trusted partner.
• Partner with Sales, RevOps, Operations, Innovation, and Technology to align on go-to-market strategy.
• Create sales enablement tools including playbooks, battlecards, pitch decks, demo scripts, and decision-support frameworks.
• Leverage market insights and customer feedback to refine messaging, positioning, and campaigns.
• Lead and mentor a high-performing portfolio marketing team.
• Collaborate on ABM initiatives and integrated marketing campaigns to generate leads and drive strategic account engagement.

Senior Director of Portfolio Marketing

Customer Support

• Manage post-sales operations with dealerships, including conflict resolution, coordination of goodwill gestures, and direct customer support.
• Support dealerships in the use of internal platforms such as Trevor, WINGS-O, and other systems.
• Handle customer claims submitted through SERNAC, from case retrieval to drafting and submitting the formal response.
• Prepare and track customer-requested certificates in coordination with dealerships and internal departments.
• Support legal processes by gathering background information, sending documentation to external law firms, and tracking case progress.
• Coordinate Roadside Assistance (Auxilia) services and manage associated inquiries.
• Provide cross-functional support to Customer Care, including payment processing, special cases (buyback, goodwill), and backup to the coordinator.

Customer Care and BackOffice Analyst

Designer

• Design and format participant guides, facilitator materials, and visual assets that align with client branding and learning objectives.
• Partner with instructional designers to transform leadership and inclusion concepts into clear, engaging visuals that support adult learning.
• Execute desktop publishing tasks including layout, formatting, and graphic production while managing multiple deadlines.
• Proofread and refine materials to ensure accuracy, clarity, and a polished learner experience.
• Stay current with design trends in digital and print media, especially those relevant to leadership development.
• Create high-impact assets using Adobe Creative Cloud (InDesign, Illustrator, Photoshop) and Microsoft Office (Word, PowerPoint).
• Use AI-enhanced tools to streamline workflows and elevate creative output.

Media Design Specialist

Learning and Development

• Shape and deliver high‑impact leadership and inclusion solutions within a lean, fast‑moving consultancy environment.
• Lead the full lifecycle of leadership development—conducting needs analysis, architecting learning journeys, and designing high‑quality, multi‑modal learning experiences that drive measurable behavior change.
• Map client leadership competencies to our intellectual property and design learning journeys that balance client needs with commercial outcomes.
• Shape RFP and proposal responses by crafting compelling narratives, learning pathways, and pragmatic effort/cost estimates.
• Partner closely with Sales Managers to clarify client outcomes, refine scope, and articulate a clear, differentiated value proposition.
• Design and contextualize leadership and inclusion learning solutions across modalities: in‑person, virtual, digital, and blended.
• Apply modern adult‑learning principles to create engaging, evidence‑based instructional content for both bespoke client programmes and off‑the‑shelf offerings.
• Build modular, reusable assets that increase scalability and reduce rework across clients and programmes.
• Integrate partner technologies into learning experiences and advise clients on their effective use.
• Use AI tools to accelerate research, early drafting, and iterative refinement of learning materials.
• Scope and coordinate work across Digital, Graphics, Project Management, and Account Management teams—ensuring clarity, alignment, and smooth execution.
• Maintain delivery momentum, proactively surface risks, and collaborate with PMs and AMs to resolve issues quickly.
• Design and facilitate Train‑the‑Trainer sessions to equip facilitators with the capability and confidence to deliver our programmes to a high standard.
• Act as a leadership subject‑matter expert in senior‑stakeholder meetings and high‑stakes pitches, representing our methodology with clarity and credibility.
• Continuously refine templates, workflows, and QA processes to drive efficiency and quality in a lean operating model.
• Track and reduce cycle time and rework while protecting the integrity and impact of the learning experience.

Leadership Learning Consultant

• Conduct needs assessments, audience analysis, and task analysis to identify performance gaps and define the most effective learning approaches.
• Collaborate closely with client stakeholders and SMEs to understand business challenges and translate them into targeted learning solutions.
• Perform independent research to anticipate learner needs, validate findings, and ensure instructional accuracy—especially for technical, engineering, or manufacturing content.
• Develop high‑quality eLearning courses using Articulate Storyline, Articulate Rise, and Vyond.
• Design engaging instructor-led training (ILT) sessions (facilitator guides, participant guides, activities).
• Design engaging virtual instructor-led training (VILT) experiences using virtual platforms and interactive strategies.
• Write compelling creative content (scripts, scenarios, simulations, case studies, assessments).
• Create learning assets using Adobe Creative Suite (Photoshop, Illustrator, Premiere, Audition, etc.) to elevate design quality.
• Use multimedia, animation, and storytelling to make technical content digestible and engaging.
• Research and evaluate emerging instructional technologies, methods, and innovative approaches.
• Explore and apply AI-driven tools for content generation, media creation, and learning enhancement.
• Continuously bring forward creative ideas, new formats, and design improvements.
• Use rapid content development tools (Storyline, Rise, Captivate, Lectora, Vyond) to build polished courseware.
• Architect learning solutions that include simulations, practice activities, animations, decision trees, and knowledge checks.
• Ensure learning materials are instructionally sound, accessible, visually appealing, and technically robust.
• Facilitate virtual and in‑person design sessions to gather requirements and align stakeholders.
• Work independently and as part of a collaborative cross‑functional team.
• Manage projects efficiently—anticipate challenges, communicate clearly, and meet deadlines consistently.

Administration

• Support for annual training and capacity planning for the client
• Coordination of external service providers, e.g., training institutes
• General administrative tasks in the Learning Management System (LMS)
• Digital distribution of invitation links, training materials and technical information for virtual trainings
• Management and reservation of training and event rooms in the internal room-booking system
• Organization and maintenance of participant administration, including invitations, reminders, changes and cancellations
• Documentation, recording and archiving of participant attendance as well as recording of actual incurred costs
• Receipt and forwarding of telephone, email and on-site inquiries
• Organization of the preparation and follow-up of training and event rooms
• If required, support at the campus Welcome Desk as the first point of contact for visitors, employees and external service providers

Learning Administrator – Seminar Management

Software Engineer

• Build and deploy AI data agents connected to enterprise datasets and semantic models in Microsoft Fabric.
• Configure prompts, grounding strategies, exemplars, and agent instructions.
• Implement multi‑agent architectures, including parent/child routing, delegation, and fallback patterns.
• Write clear system messages, input/output formats, and guardrails.
• Evaluate prompt behaviour for reliability, correctness, retrieval quality, and output safety.
• Instrument evaluation loops and continuously improve models based on telemetry and feedback.
• Integrate agents with Fabric Lakehouse/Warehouse datasets and semantic models.
• Work with data engineers to define data requirements and ensure proper schema alignment.
• Map user intents to the correct data fields and grounding sources.
• Build supporting utilities and APIs using Python, SQL, and Azure services.
• Integrate agents with retrieval layers such as Cognitive Search, vector indexes, or API endpoints.
• Move quickly from MVP → v1 → vNext with minimal handholding.
• Detect and diagnose issues such as data gaps, grounding mismatches, prompt failures, or routing errors.
• Recommend fixes and drive continuous improvements.
• Communicate technical reasoning clearly to engineers, architects, PMs, and non‑technical partners.
• Break work into clear phases, milestones, dependencies, and delivery plans.

AI Agent Developer

Insurance

• Deliver and facilitate high-quality training solutions (classroom and virtual) that meet course and business objectives.
• Manage time effectively to plan, organize, and deliver learning programs on schedule.
• Provide leadership and support to participants, fostering engagement and knowledge retention.
• Maintain up-to-date knowledge of regulatory, procedural, and client system requirements to minimize risk.
• Support production needs during classes and initiatives as required.

Sales Instructor, Insurance

IT Support

• Assess learners in the workplace against recognised SQA standards for: Digital Applications SCQF 6, IT Support SCQF 6 & 8.
• Manage own caseload of learners and employers across Scotland.
• Support and mentor learners to build their technical skills and competencies.
• Set individual targets aligned with learner capability and qualification timelines.
• Monitor progress, identify challenges, and support learners to achieve their qualifications.
• Maintain accurate candidate records in line with SQA and SDS requirements.
• Use e-portfolio system to track learner progress and carry out remote assessments.
• Attend standardisation meetings, maintain CPD, and follow centre policies and procedures.
• Carry out regular contact and on-site visits with learners and employers.
• Travel to customer premises as required.

IT Support – Digital Skills Assessor/Trainer

Analyst

• Lead the intake‑to‑submission process for procurement requests, guiding stakeholders through documentation and approval requirements.
• Execute supplier onboarding, vendor edits, requisition submissions, purchase orders, and non‑PO invoices in Ariba.
• Troubleshoot system issues, resolve errors, and escalate complex cases to maintain uninterrupted operations.
• Ensure workflow accuracy, compliance with SOPs, and integrity of procurement records.
• Partner with sourcing teams to align vendor requirements and accelerate contract execution.
• Manage vendor creation/update tickets, ensuring timely resolution and stakeholder satisfaction.
• Maintain documentation repositories in SharePoint, keeping trackers, vendor lists, and catalog records current.
• Leverage MS Suite and GenAI tools to streamline templates, track requests, and support process improvements.
• Identify opportunities to enhance efficiency and strengthen procurement tools and processes.
• Deliver clear, professional communication in English across written and verbal channels.

Technical Editor – Bilingual

Business Development Manager

Agile Project Manager

Instructional Systems Designer

Solution Architect – MS Power Platforms

Senior Director of Portfolio Marketing

Customer Care and BackOffice Analyst

Media Design Specialist

Leadership Learning Consultant

Instructional Systems Designer

Learning Administrator – Seminar Management

AI Agent Developer

Sales Instructor, Insurance

IT Support – Digital Skills Assessor/Trainer

Vendor Analyst