GP Strategies Corporation

Project Manager

• Manage project activities including course localization, metrics reporting, material translation, and workshop facilitation.
• Oversee creation, upload, and maintenance of learning materials and resources in various repositories.
• Support publishing and re-publishing of courses and learning paths, including updates for textual changes.
• Lead onboarding and coverage for team absences, ensuring continuity during out-of-office periods.
• Collaborate with stakeholders, instructional designers, facilitators, and sponsors to align project goals and deliverables.
• Draft communications to encourage feedback, survey responses, and workshop participation.
• Serve as a point of contact for stakeholder reviews, feedback, and publishing requests.
• Prepare weekly reports, track course metrics, and maintain comprehensive project documentation.
• Monitor consumption metrics and maintain accurate records of risks, issues, and resolutions.
• Identify and address project risks, including delays in localization, pending stakeholder reviews, and technical challenges.
• Develop contingency plans for team absences and access issues, coordinating with support personnel as needed.
• Assist team members with upskilling activities, tools, and skills.
• Support cross-team collaboration and coverage during out-of-office periods, sharing best practices.

Administration

• Schedule, publish courses and administer learner enrolments.
• Support the annual scheduling process on contracts.
• Liaise with internal and external vendors to arrange conference centres, hotels, trainers, print suppliers, catering and equipment.
• Issue joining instructions to participants.
• Book accommodation for facilitators and participants, if required.
• Manage learner queries via phone or email.
• Ensure all service level agreements are achieved.
• Make suggestions of improvements to enhance the service we provide.
• Support a culture that promotes teamwork and discourages divisiveness at all organisational levels.

Training Administrator

Software Engineer

• **Developer, Custom Copilot Studio Agents (Power Platform)****About the role** Build and extend Copilot Studio agents with advanced functions, secure tool calling, and deep integrations across Power Apps and Power Automate (Flows). You’ll turn business workflows into reliable, scalable copilots that call the right APIs at the right time.****What you’ll do**
• - Design, implement, and maintain Copilot Studio agents with multi-step tool calling and custom functions (e.g., Azure Functions, Power Fx, custom connectors).
• - Integrate agents with Dataverse, Power Apps, and Flows; orchestrate end-to-end processes and error handling.
• - Build/consume REST and Graph APIs; manage auth (OAuth2/AAD), secrets, and governance.
• - Implement prompt patterns, grounding, and guardrails; add telemetry, testing, and fallback behaviors.
• - Ship with ALM best practices (solutions), CI/CD, and environment management.
• **What you’ll need**
• - 3–5+ years building production apps/services; strong TypeScript/JavaScript or C#.
• - Hands-on with Microsoft Power Platform (Power Apps, Power Automate, Dataverse) and Copilot Studio/custom connectors.
• - Experience with Azure Functions/Logic Apps, API design, and monitoring (App Insights).
• - Nice to have: Power Fx, Azure OpenAI, vector/search, RAG, role-based access controls.
• **Impact**** Enable teams to automate securely, reduce cycle time, and deliver copilots that users trust.
• #LI-ZZ1

Technology Team Developer – Microsoft Tech Stack

Communications

• Facilitation and coordination of Induction Sessions
• Promotion, coordination and Facilitation of Regional Upskilling and Certification Programmes.
• Partner with the business functions to enhance employee competency through diagnostic profiling, tailor-made curriculum design, program deployment and efficacy gauge.
• Facilitate learning sessions (virtual and live online) in India, and the other 6 countries under GSC/Tech remit when required, in line with L&D Strategic priorities focused on behavioral, managerial and leadership development
• Support the delivery of a range of training solutions and other relevant learning interventions based on the training needs identified
• Responsible for Demand planning, Training, Reporting, Management Information (MI) for Site, solution deployment.

Communication Skill Trainer

Customer Support

• The Customer Care Analyst is responsible for managing after-sales and customer service cases, ensuring timely, empathetic resolution in accordance with brand policies.
• Their role includes liaising with the dealer network, internal brand departments, and law firms to address requests, complaints, legal actions, and settlements, ensuring high standards of customer satisfaction and regulatory compliance.
• Manage customer requests and complaints through different channels (mail, telephone, in person, and digital platforms).
• Handle and follow up on critical cases, proposing solutions such as courtesies, vehicle loans, and other options after analyzing the case.
• Coordinate with regional managers, dealers, and internal departments to resolve cases within the established time frames.
• Provide support to the Call Center (CAC) and dealers in case management, spare parts tracking, and brand internal system inquiries.

Customer Care Analyst

Payroll

• Support the development and execution of internal controls
• Ensure payroll processing across all applicable jurisdictions remains accurate, timely and compliant with local employment tax legislation.
• Maintain strong internal controls and support audit readiness, including segregation of duties, validation checks and compliance documentation.
• Build and manage relationships with external payroll providers (e.g., Deel, Oracle, bureau partners) ensuring SLAs, compliance and quality expectations are met.
• Partner with Finance to support month-end close activities including reconciliation review and variance analysis.
• Support audit activity, including controls testing, evidence preparation and compliance reporting.
• Provide coaching, support and leadership to the payroll team, including acting as deputy decision-maker when required.
• Support data governance, GDPR compliance and secure handling of sensitive employee information.
• Act as a key stakeholder and SME for payroll-related system enhancements, implementation projects and cross-functional process changes.

Assistant Payroll Manager – EMEA

• Responsible for the learning administration, coordination, logistics and reporting as required by client.
• Coordination of logistics for programs, including purchasing, vendors, accruals, quality control, and learning project materials management
• Capturing and communicating all necessary updates (meeting minutes, or actions and decisions) with learning project/process owners, business partners, senior management, and stakeholders
• Providing on-site support to learning events as required or virtual support to the stakeholder teams during online meetings or events
• Learning administration of project reviews, gathering and analyzing information via reports and other key performance measures to provide project updates and reporting support

Senior Learning Project Coordinator

QA Automation Engineer

• Design, build, and maintain AI agents using large language models (LLMs), planning algorithms, and decision frameworks.
• Integrate agents with existing applications, APIs, enterprise platforms, and business workflows (such as chatbots, copilots, and automation tools).
• Develop and maintain automation frameworks and orchestration systems for internal process optimization.
• Collaborate with RevOps, product, and engineering teams to scope solutions, define KPIs, and drive pilots and internal proofs-of-concept (POCs).
• Debug and optimize agent performance, reliability, and scalability in production.
• Monitor, evaluate, and improve model accuracy, safety, and reinforcement learning strategies.
• Document architecture, agent logic, technical decisions, and deployment pipelines.
• Champion automation best practices, continuous improvement, and agile iteration in alignment with the broader GTM AI roadmap.

AI Agent – Automation Developer

Consultant

• Accountable for project managing the deployment of new learning solutions
• Engage with Senior-level stakeholders to understand learning needs
• Provide support during Solution Development phase
• Act as main point of contact for delivery needs
• Lead Demand Planning Meetings

Deployment Consultant

• Manage the regional direct tax accounting and compliance function
• Advise the business on a wide range of international tax matters
• Liaise with external advisors and tax authorities
• Join a small in-house global team of experienced tax professionals

Assistant Tax Manager

Marketing Operations

• Collaborate with marketing, sales, and RevOps to identify, research, and segment high-value target accounts using firmographic, behavioral, and intent data aligned to our ICP and revenue targets.
• Contribute to the development and implementation of tailored ABM strategies and account plans in partnership with cross-functional teams, with a focus on key clients, addressing their specific needs, challenges, and buying committee dynamics.
• Create and deliver personalized, orchestrated experiences across multiple touchpoints including email, events, digital advertising and content syndication to move key accounts through the buying journey.
• Use marketing automation tools (such as HubSpot) to build, schedule, and execute ABM-focused campaigns, ensuring timely and targeted outreach to key accounts.
• Apply best practices in list segmentation, workflow set-up, and lead scoring for ABM initiatives, in partnership with the broader marketing team.
• Oversee the marketing email calendar, coordinating launches and collaborating with other team members to maintain strategic alignment and avoid conflicts.
• Work in lockstep with RevOps to ensure data integrity, lead routing, account scoring models, and pipeline reporting align with ABM program goals.
• Collaborate with Sales and Account Teams to ensure alignment on account prioritization, outreach timing, and campaign coordination, leveraging CRMS and ABM platforms (Microsoft Dynamics).
• Partner with content, design, and product marketing teams to develop account-specific assets and messaging.
• Track, measure, and analyze account engagement, pipeline influence, and campaign performance using ABM-specific metrics (account engagement scores, buying group coverage, velocity, etc.).
• Provide regular reports and actionable insights to Marketing, RevOps and Sales Leadership.
• Continuously test and refine ABM tactics, automation workflows, and email campaigns using data-driven insights and feedback from Sales and Account Teams.
• Stay current on ABM best practices, marketing automation trends, AI-enabled personalization tools, and compliance requirements relevant to enterprise workforce transformation sectors as well as our clients’ regulated industries.

Account-Based Marketing, Marketing Automation Specialist

• Coordination of logistics for projects/programmes, including purchasing, vendor management, accruals, quality control, shipping and receiving.
• Communicating all necessary updates with project/process owners, business partners, senior management, and stakeholders.
• Providing onsite support to events as required.
• Administration of project reviews, gathering and analysing information via reports and other key performance measures to provide project updates and support.
• HRDC management which includes grant application, claim application.

Learning Administrator 2

Client Partner

• Deliver ≥ 15 % YoY revenue growth across assigned portfolio
• Build multi‑year account roadmaps aligning client business objectives with GP Strategies’ full suite—managed learning, advisory, leadership, technical, and AI‑powered solutions.
• Originate and lead strategic pursuits (RFPs, sole‑source renewals, expansions) in partnership with sales, solutioning, and pricing teams.
• Maintain > 95 % gross dollar retention and > 105 % net dollar retention.
• Cultivate executive‑level relationships, positioning yourself as a trusted adviser on workforce transformation.
• Drive executive business reviews linking learning impact to enterprise‑level outcomes, reinforcing value and securing renewals ahead of term.
• Champion generative‑AI, adaptive learning, and data‑driven analytics to improve learner engagement, speed to competence, and ROI.
• Collaborate with product, tech, and delivery teams to co‑design pilots and scale successful innovations across the account.
• Ensure SLA and KPI attainment; proactively mitigate delivery risks and manage escalations to resolution.
• Lead commercial negotiations—pricing, T&Cs, contract extensions—while protecting margin and ensuring compliance.
• Use CRM, CPQ, and sales‑enablement tools (e.g., Dynamics 365, Gong, LinkedIn Navigator) to forecast accurately and drive pipeline discipline.

Global Client Partner

Learning and Development

• Responsible for the day-to-day customer support, training, and utilization of primarily the Bridge LMS to support blended learning programs.
• Work as part of our Support Team to interact directly with clients regarding aspects of customer use of the LMS.
• Interact with the client LMS administrators to train, support, and troubleshoot as the first line of support for our admin clients.
• Interface and communicate with client and GP representatives on status, schedules; and serving as part of a team in support of client initiatives.
• Understand our products and services and how they can be utilized with the LMS.

LMS Technology Learning Specialist

Revenue Operations

• Build seller-ready and manager-ready programs (onboarding paths, playbooks, talk tracks, objection handling, discovery guides, pursuit checklists, email sequences, call frameworks).
• Run deal, pipeline, and win/loss reviews with a coaching mindset.
• Equip teams to use AI-augmented selling tools effectively—co-develop prompt libraries, capture feedback loops, validate AI-generated insights, and uphold governance for AI-assisted customer interactions—while strengthening authentic human relationships.
• Architect and deliver onboarding and ongoing enablement for AEs, BDRs, and Sales/Service Delivery leaders—mixing live facilitation with high-quality async paths.
• Track attendance, completion, and content usage; partner with RevOps to correlate enablement to CRM and performance outcomes (win rate, cycle, ASP, ramp).

Revenue Enablement Lead

Technical Writer

• Develops, writes and edits material for reports, manuals, briefs, proposals, instruction books, catalogs and related technical and administrative publications.
• Observes production, developmental and experimental activities to determine operating procedure and detail.
• Interviews production, maintenance and engineering personnel and read journals, reports and other material to become familiar with product technologies and production methods.
• Reviews manufacturers and trade catalogs, drawings and other data relative to operation, maintenance and service of equipment.
• Studies blueprints, sketches, drawings, parts lists, specifications, mock-ups and product samples to integrate and delineate technology, operating procedure and production sequence and detail.
• Organizes material and completes writing assignments according to designated standards regarding order, clarity, conciseness, style and terminology.
• Reviews published materials and recommends revisions or changes in scope, format, content, and methods of reproduction and binding. Maintains records and files of work and revisions.
• Selects photographs, drawings, sketches, diagrams and charts to illustrate material and assists in laying out material for publication.
• Adheres to GP Information Technology (IT) security programs and policies and, with initiative, anticipates, identifies, and supports the response and resolution of IT security alerts and events.
• Anticipates, alerts others and responds to any GP IT emergency incidents involving the current position assignment and assigned on the ITS Emergency and GP-wide Emergency Response Teams.
• Periodically discusses professional development and/or technical skills training needs with supervisor. Identifies potential learning activities and attends as time and funds allow

Senior Technical Writer

• Develops, writes and edits material for reports, manuals, briefs, proposals.
• Observes production, developmental and experimental activities.
• Interviews production, maintenance and engineering personnel.
• Reviews manufacturers and trade catalogs, drawings and other data.
• Studies blueprints, sketches, drawings, parts lists, specifications.
• Organizes material and completes writing assignments.
• Reviews published materials and recommends revisions or changes.
• Selects photographs, drawings, sketches, diagrams and charts.

Staff Technical Writer

Account Manager

• Establish and maintain strong, positive relationships with key client stakeholders.
• Oversee operations of all contracted services.
• Identify potential risks and develop mitigation strategies.
• Manage the financial performance of the account.
• Identify and implement process improvements.
• Work collaboratively with clients to identify opportunities for additional services.
• Lead, mentor, and develop a team of operational managers and coordinators.

Customer Relationship Manager – Corporate Events, Financial Industry Experience Required

Graphics Designer

• Lead and execute graphic design production across various formats (print, digital, motion graphics).
• Design and develop SharePoint page templates and components with a focus on accessibility compliance.
• Create SharePoint page concepts and mockups to guide internal development teams.
• Develop instructional guides for SharePoint templates and components.
• Design learner badge templates with multiple styles and color schemes; convert into editable PowerPoint formats.
• Redesign custom assets (e.g., header banners, journey maps) for Articulate Rise course templates.
• Create an Articulate Rise design style guide to support instructional designers and content developers.
• Provide interim design support for daily intake requests, including video editing and motion graphics.

Graphic Designer

Events

• Support planning and execution of corporate events, especially large-scale new hire orientations
• Lead planning and implementation of event delivery across In-Person, Virtual and Hybrid events
• Build strong, collaborative partnerships with clients and internal stakeholders
• Manage program lifecycles and serve as key contact and decision maker during event delivery
• Ensure programs are delivered successfully within defined budgets and timelines
• Support Global Program Manager in reporting on operational elements of events
• Leverage strategic consultative management and guidance to regional teams
• Evaluate success of each project and submit impact and improvement reports

Corporate Events Manager

Engineer

• Serve as the main focal point between the fleet customer and the company.
• Coordinate and monitor preventive and corrective maintenance of the fleet.
• Provide specialized technical support in response to customer inquiries or requirements.
• Analyze technical and operational data to identify improvement opportunities and cost optimization.
• Prepare periodic reports on fleet performance, service indicators, and contractual compliance.
• Ensure proper execution of warranty processes, technical campaigns, and service procedures.
• Collaborate with internal departments (Service, Parts, Sales, Operations) to ensure comprehensive customer experience.
• Promote continuous improvement in fleet management processes to maintain high standards of quality and customer satisfaction.