GoHealth Urgent Care

General

• Responsible for providing a variety of technical procedures and applying prescribed ionizing radiation for radiologic diagnosis
• Perform and analyze patient x-rays and report results to Medical Providers
• Provide administrative support to ensure efficient operation of GoHealth Urgent Care Centers
• Collaborate with Medical Providers, Medical Assistants and patients
• Prepare patients for examination
• Conduct preliminary physical tests
• Maintain medical records and scanning charts to patient files
• Ensure correct patient positioning for optimal imaging results

Radiologic Technologist

Urgent Care Physician Assistant

• Provide a wide variety of clinical services including treatment of acute episodic conditions such as sore throats, colds, flu-like symptoms, cuts, sprains and minor infections.
• Functioning in lieu of or alongside a physician, it is essential to have excellent assessment skills in order to recognize more serious conditions and direct the patient to the emergency room for advanced care when necessary.
• Must be available to work 3 days in every 28 days including 1 weekend shift.

Urgent Care Nurse Practitioner, Physician Assistant – Per Diem

Team Lead

• Provide support to the Medical Providers, Radiologic Technologist, and patients
• Supervise and support team members and business operations
• Ensure day to day operations including cash deposits, ordering, inventory management are completed regularly
• Conduct monthly inventory and manage order approval
• Assist management in resolving patient concerns
• Drive KPIs and Strategic Initiatives
• Provide oversight of patient rushes and fill shifts as needed
• Conduct patient registration and verify insurance
• Prepare patients for examination and perform preliminary physical tests
• Stock supplies and maintain exam rooms and front desk

Team Lead, Medical Assistant

• Responsible for x-ray services as needed
• Under the clinical direction of the Medical Provider, perform x-ray services for patients by applying x-ray energy to assist in diagnosis or treatment of patients
• Ensure patients are positioned correctly on or in front of equipment and protected during use
• Follow operating instructions to perform and document daily controls and calibration of equipment
• Maintain Quality Assurance/Quality Control logs for equipment

• Responsible for x-ray services as needed
• Perform x-ray services for patients by applying x-ray energy to assist in diagnosis or treatment
• Ensure patients are positioned correctly on or in front of equipment
• Follow operating instructions to perform and document daily controls and calibration of equipment
• Maintain Quality Assurance/Quality Control logs for equipment
• Troubleshoot breakdowns and perform preventive maintenance

Radiology Technologist

• Responsible for x-ray services as needed
• Under the clinical direction of the Medical Provider, perform x-ray services for patients by applying x-ray energy to assist in diagnosis or treatment of patients in all age groups from newborn to elderly
• Ensure patients are positioned correctly on or in front of equipment and protected during use
• Follow operating instructions to perform and document daily controls and calibration of equipment; maintain Quality Assurance/Quality Control logs for equipment troubleshoot breakdowns, perform preventive maintenance, and submit repair tickets as needed.
• Provide administrative support to ensure efficient operation of our Centers.

• Responsible for x-ray services as needed
• Under the clinical direction of the Medical Provider, perform x-ray services for patients by applying x-ray energy to assist in diagnosis or treatment of patients in all age groups from newborn to elderly.
• Ensure patients are positioned correctly on or in front of equipment and protected during use.
• Travel between multiple sites to provide X-ray services
• Follow operating instructions to perform and document daily controls and calibration of equipment; maintain Quality Assurance/Quality Control logs for equipment troubleshoot breakdowns, perform preventive maintenance, and submit repair tickets as needed.

• Responsible for x-ray services as needed
• Perform x-ray services for patients by applying x-ray energy
• Ensure patients are positioned correctly and protected during use
• Maintain Quality Assurance/Quality Control logs for equipment
• Provide administrative support to ensure efficient operation of Centers

Medical Assistant

• Register patients and collect required paperwork, insurance information, and eligibility verification
• Process co‑pays and schedule appointments
• Coordinate referrals to specialists as directed
• Prepare patients for examination by confirming visit details, obtaining medical history, and documenting information in the medical record
• Measure and record vital signs, including blood pressure, temperature, pulse, height, and weight
• Perform point‑of‑care testing (e.g., flu, strep, urinalysis, EKG, pregnancy testing) and communicate results to providers
• Draw and prepare blood specimens for laboratory analysis
• Prepare and stock exam rooms; monitor supplies and inventory
• Maintain accurate medical records, including scanning and documentation
• Answer phones, manage correspondence, and maintain a welcoming reception area
• Conduct patient follow‑up courtesy calls
• Perform opening and closing duties, including cash handling, end‑of‑day reconciliation, and securing the facility
• Perform daily equipment checks, quality control, calibration, troubleshooting, and submit repair requests as needed
• Adhere to all clinical, safety, and organizational policies
• Perform other duties as assigned

• Register patients and collect required paperwork, insurance information, and eligibility verification
• Process co‑pays and schedule appointments
• Coordinate referrals to specialists as directed
• Prepare patients for examination by confirming visit details, obtaining medical history, and documenting information in the medical record
• Measure and record vital signs, including blood pressure, temperature, pulse, height, and weight
• Perform point‑of‑care testing and communicate results to providers
• Draw and prepare blood specimens for laboratory analysis
• Prepare and stock exam rooms; monitor supplies and inventory
• Maintain accurate medical records, including scanning and documentation
• Answer phones, manage correspondence, and maintain a welcoming reception area
• Conduct patient follow‑up courtesy calls
• Perform opening and closing duties, including cash handling, end‑of‑day reconciliation, and securing the facility
• Perform daily equipment checks, quality control, calibration, troubleshooting, and submit repair requests as needed
• Adhere to all clinical, safety, and organizational policies
• Perform other duties as assigned

Medical Assistant, Float

• Collaborate with Medical Providers and Medical Assistants through a variety of tasks related to patient care management, organization and communication.
• Exercise professional judgment to provide health care services, which include applying x-ray energy to assist in diagnosis or treatment of patients in all age groups.
• Provide a variety of technical procedures and applying prescribed ionizing radiation for radiologic diagnosis for our Mercy- GoHealth Urgent Care patients.
• Performing and analyzing patient x-rays and reporting results to Medical Providers.
• Providing administrative support to ensure efficient operation of Mercy- GoHealth Urgent Care Centers.
• Preparing patients for examination, which includes conducting interviews to verify patient information, recording medical history; confirming purpose of visit.

• In a collaborative manner, the Medical Assistant with X-Ray will provide support to the Medical Providers, Radiologic Technologist, and patients through a variety of tasks
• This role is responsible for performing limited capacity x-rays for patients and reporting results to Medical Providers
• The Medical Assistant with X-Ray completes all activities accurately, with high quality and in a timely manner
• Conduct patient registration, which includes securing required paperwork and insurance documentation, and verification of insurance and patient eligibility
• Ensure patients are positioned correctly on or in front of equipment and protected during use
• Prepare patients for examination, which includes conducting interviews to verify patient information, record medical history
• Conduct point of care testing as needed
• Answer patient questions regarding their care and keep them informed of their status
• Responsible for stocking supplies and maintenance of exam rooms, front desk, and reception area

Medical Assistant – Limited X-Ray

Team Leader

• Supervise and support team members and business operations.
• Ensure day to day operations including cash deposits, ordering, inventory management, call backs, etc. are completed regularly with follow-up from ROM.
• Conduct monthly inventory.
• Responsible for order approval.
• Assist ROM in resolving patient concerns at the center.
• Provide weekly oversight of calibrator calls.
• Drive KPIs and Strategic Initiatives in partnership with ROM (NPS, LWOBs, GoReg, Registration Errors, Conv Pay, Quality Metrics, Etc.).
• Responsible for site walk-throughs.
• Assist center with patient rushes and be available to step in last minute to fill open shifts/call outs without the use of Premium pay.
• Conduct patient registration, which includes securing required paperwork and insurance documentation, and verification of insurance and patient eligibility.
• Process co-pays and schedule patient appointments for assigned center.
• Coordinate provider referrals to assigned Specialist.
• Answer patient questions regarding their care and keep them informed of their status.
• Perform preliminary physical test (blood pressure, weight, temperature, etc.) for vital signs and escalate critical cases to provider as needed.
• Conduct point of care testing as needed (i.e., flu, strep, urinalysis, ECG, HCG); and provide patient information to provider.
• Answer phone calls, collect and sort daily incoming and outgoing postal correspondence.
• Ensure reception is well maintained.
• Conduct courtesy call-backs for patient follow-up.

• Provide support to the Medical Providers, Radiologic Technologist, and patients through a variety of tasks
• Perform limited capacity x-rays for patients and report results to Medical Providers
• Complete all activities accurately, with high quality and in a timely manner
• Conduct patient registration, which includes securing required paperwork and insurance documentation
• Prepare patients for examination and conduct point of care testing as needed
• Stock supplies and maintain exam rooms, front desk, and reception area
• Perform maintenance of medical records and scanning charts to patient files
• Ensure reception is well maintained and conduct follow-up calls for patient follow-up

Medical Assistant, Limited X-Ray

• Provide support to Medical Providers and patients
• Perform limited capacity x-rays for patients
• Conduct patient registration and verify insurance
• Prepare patients for examinations and tests
• Coordinate provider referrals
• Manage medical records and phone communications