Medical Assistant, Float

GoHealth Urgent Care

Medical Assistant Float supporting urgent care services at Novant Health–GoHealth Urgent Care. Assisting with patient intake, clinical procedures, and overall patient flow across multiple locations.

Posted 7/10/2026full-timeCharlotte • North Carolina • 🇺🇸 United StatesJunior💰 $19 - $24 per hourWebsite

About the role

Key responsibilities & impact

Register patients and collect required paperwork, insurance information, and eligibility verification
Process co‑pays and schedule appointments
Coordinate referrals to specialists as directed
Prepare patients for examination by confirming visit details, obtaining medical history, and documenting information in the medical record
Measure and record vital signs, including blood pressure, temperature, pulse, height, and weight
Perform point‑of‑care testing and communicate results to providers
Draw and prepare blood specimens for laboratory analysis
Prepare and stock exam rooms; monitor supplies and inventory
Maintain accurate medical records, including scanning and documentation
Answer phones, manage correspondence, and maintain a welcoming reception area
Conduct patient follow‑up courtesy calls
Perform opening and closing duties, including cash handling, end‑of‑day reconciliation, and securing the facility
Perform daily equipment checks, quality control, calibration, troubleshooting, and submit repair requests as needed
Adhere to all clinical, safety, and organizational policies
Perform other duties as assigned

Requirements

What you’ll need

High School Diploma or equivalent — Required
Graduate of a Medical Assisting Program — Preferred
Minimum of 1 year of Medical Assistant experience — Required
Front desk or patient registration experience — Preferred
Basic Life Support (BLS) — Required at time of hire
Must be obtained through the American Red Cross (ARC) or American Heart Association (AHA)
One of the following certifications is required for candidates with less than three (3) years of Medical Assistant experience: CCMA, CMA, RMA, NCMA, NRCMA.
Experience‑Based Pathway: 3+ years of Medical Assistant experience, 1+ year in a Hospital, Emergency Department, or Urgent Care setting. Note: Candidates hired without certification must obtain one within 6 months to remain in the role.
CPOE (Computerized Provider Order Entry) certification — must be obtained within two (2) weeks of start date
Proficiency in core Medical Assistant clinical duties
Strong computer skills with efficient typing ability
Working knowledge of Microsoft Word and Excel
Strong attention to detail and organizational skills
Ability to work independently and collaboratively in a team environment
Excellent written and verbal communication skills
Demonstrated commitment to fairness, respect, and cultural sensitivity in patient care

Benefits

Comp & perks

Medical, Dental, and Vision insurance
401(k) with employer match
Employee Assistance Program (EAP) and wellness resources, with a strong emphasis on mental health
Generous Paid Time Off (PTO)
Monthly incentive pay based on performance metrics
Career growth and advancement opportunities

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Patient RegistrationVital Sign MeasurementLaboratory Specimen PreparationPoint-of-Care TestingMedical Record DocumentationCash HandlingQuality ControlEquipment TroubleshootingAppointment SchedulingInsurance Verification

Soft Skills

Excellent Communication SkillsOrganizational SkillsTeam CollaborationCultural SensitivityAttention to Detail

Certifications

Basic Life Support (BLS)CCMACMARMANCMANRCMA