GoGlobal

Operations

• Manage and own the expenses database to ensure completeness, accuracy, and compliance with local regulations and company policies.
• Verify expenses across multiple currencies, ensuring accuracy and compliance with policies.
• Analyze and continuously improve expense processes, identifying areas for operational efficiency and implementing solutions.
• Set and maintain global policies for the expense management process to ensure effectiveness and adherence to best practices.
• Liaise with the IT team to ensure that all systems are linked, addressing any gaps and updating system settings as needed for smooth expense operations.
• Manage prepaid card systems, including user and card setup, downloading reports, raising invoices, and handling card recharges.
• Check receipts for prepaid card transactions to ensure compliance with company policies.
• Liaise with other teams to communicate and follow up on rejected or postponed payments, ensuring any missing information is gathered in time.
• Undertake other ad-hoc tasks/projects, as assigned, to support the wider team.

Expense Operations, Assistant Manager

Revenue Operations

• Own Deal Desk processes, including deal reviews, validation approvals, contract checks, and other approval workflows
• Ensure deals progress smoothly from quote to close, maintaining compliance with internal standards
• Own CRM data quality and integrity, ensuring accurate and reliable data for reporting and forecasting
• Maintain and optimize data structures, properties, and workflows
• Build and maintain dashboards and reports to support pipeline visibility, forecasting, and performance tracking
• Provide insights and analysis to support decision-making across the revenue organization
• Support and optimize sales processes, including quoting (CPQ), validation, lead and deal lifecycle management
• Troubleshoot system and process issues, acting as first-line support for Sales teams
• Manage and support tools such as HubSpot, Apollo, Waalaxy
• Ensure adoption, usability, and continuous improvement of the sales tech stack
• Identify inefficiencies and drive improvements through automation, workflows, and scalable solutions
• Contribute to ongoing process design and operational best practices
• Partner with Sales Executives, Sales Leadership, Partnerships, Portfolio Managers, Marketing, and Finance
• Support onboarding, training, and enablement initiatives related to tools and processes

Revenue Operations Specialist

People Operations

• Define and deliver a global People strategy that fuels growth.
• Build and lead a best-in-class, multi-region HR function across APAC, EMEA, and the Americas.
• Act as a trusted advisor to the CEO, Chief of Staff, and leadership team.
• Drive organisational design, talent strategy, and workforce planning globally.
• Introduce and scale AI-enabled HR transformation and innovation.
• Lead complex employee relations and global compliance across jurisdictions.
• Shape, embed, and evolve our award-winning culture through creative, strategic initiatives.
• Remain hands-on—building, improving, and shaping the function as you go.

Global Head of People & Talent

Support Engineer

• Provide technical support to end-users in the local language (Thai)
• Troubleshoot issues related to .NET and SQL Server–based applications
• Handle L2 escalations and coordinate with the L3/engineering team when required
• Ensure timely resolution of incidents and service requests
• Document fixes, maintain knowledge base, and share best practices with the team

Technical Support, Thai

Full-stack Engineer

• Design and architect scalable, maintainable software solutions.
• Write clean, efficient, and well-documented TypeScript code.
• Lead technical design reviews and provide constructive feedback.
• Drive technical decisions and establish engineering best practices.
• Evaluate and introduce new technologies and tools to improve productivity.
• Mentor other engineers through code reviews and pair programming.
• Collaborate with cross-functional teams including Product, Design.
• Participate in technical discussions and contribute to engineering strategy.
• Share knowledge through documentation, tech talks, and workshops.
• Navigate and contribute effectively within a large engineering organization.
• Own end-to-end delivery of complex features and projects.
• Ensure high code quality through rigorous testing and code reviews.
• Identify and resolve technical debt and performance bottlenecks.
• Participate in on-call rotations and incident response when necessary.
• Drive continuous improvement in engineering processes and practices.
• Improve CI/CD pipelines (GitHub Actions, ArgoCD), testing strategies, and deployment processes.
• Contribute to the technical roadmap and product strategy.
• Identify opportunities for innovation and efficiency improvements.
• Help scale engineering practices for a growing organization.
• Foster a culture of technical excellence and continuous learning.

Senior Software Engineer

Project Manager

• Manage end-to-end multimedia localization projects, ensuring delivery on schedule, within budget, and according to client specifications.
• Coordinate multidisciplinary teams, including translators, subtitle editors, adapters, audio engineers, voice talents, and video editors.
• Liaise with clients to gather requirements, clarify expectations, and maintain transparent communication throughout each project.
• Anticipate potential risks, implement contingency plans, and ensure smooth project execution.
• Support the onboarding and training of new resources in multimedia workflows and tools.
• Stay up to date with industry trends, emerging technologies, and AI tools for multimedia localization.
• Track and analyze project KPIs, contributing to continuous improvement initiatives.

Expense Operations, Assistant Manager

Revenue Operations Specialist

Global Head of People & Talent

Technical Support, Thai

Senior Software Engineer

Multimedia Project Manager