Senior Account Manager

GoGlobal

Senior Account Manager responsible for managing strategic BCS client accounts at GoGlobal. Focus on building relationships, driving growth, and providing consultative guidance.

Posted 7/24/2026full-timeShibuya • 🇯🇵 JapanSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Account Management and Client Relationship Management, with a strong focus on client retention, upselling, and cross-selling within a multinational context. Proficient in navigating complex client issues and collaborating with cross-functional teams to deliver tailored solutions.

Highest-signal resume keywords

Fluent In Japanese And EnglishAccount ManagementClient Relationship ManagementNegotiation SkillsJapanese Bookkeeping Qualification

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Client RetentionContract RenewalsUpsellingCross-SellingCommercial NegotiationsAccountingTaxPayrollCorporate ServicesBusiness Development

Soft Skills

Stakeholder ManagementPresentation SkillsMentoring

Tools & Technologies

CRM Systems

Certifications & Qualifications

Japanese Bookkeeping QualificationUS CPA

Industry Keywords

Employer Of RecordGlobal PayrollBusiness Corporate ServicesProfessional ServicesMultinational Organizations

About the role

Key responsibilities & impact

Own and manage a portfolio of strategic BCS client accounts across Japan and multiple countries.
Build trusted relationships with senior client stakeholders and provide consultative guidance on international business expansion and corporate services.
Drive client retention, contract renewals, upselling, cross-selling, and gross margin optimization.
Lead Quarterly Business Reviews (QBRs) to identify growth opportunities across GoGlobal's service offerings.
Maintain a thorough understanding of each client's business, operating structure, countries in scope, and future expansion plans.
Support revenue growth through pricing discussions, scope expansions, and commercial negotiations.
Participate in business development activities, including client meetings, networking events, and market engagement initiatives.
Collaborate with the Sales team to identify and convert new business opportunities.
Represent GoGlobal professionally in client-facing meetings and industry events.
Maintain accurate client information, renewals, and opportunity pipelines within CRM systems.
Serve as the senior escalation point for complex client issues, particularly those involving multi-country engagements.
Balance client advocacy with GoGlobal's commercial, compliance, and operational requirements.
Partner closely with Legal, Finance, Compliance, Payroll, Accounting, and Operations teams to deliver seamless client solutions.
Contribute to process improvements and best practices that enhance the client experience.
Mentor junior team members where appropriate and support knowledge sharing across the team.

Requirements

What you’ll need

Fluent in **Japanese and English** (spoken and written).
Proven experience in **Account Management, Customer Success, Business Development, or Client Relationship Management** within a BPO, corporate services, accounting, payroll, tax, or professional services environment.
Strong understanding of **Accounting, Tax, Payroll, or Corporate Services**.
Experience managing enterprise or mid-to-large multinational clients across multiple countries.
Demonstrated success in client retention, renewals, upselling, and commercial account growth.
Excellent stakeholder management, negotiation, and presentation skills.
Comfortable attending client meetings, networking events, and representing the company externally.
Experience within Employer of Record (EOR), Global Payroll, Business Corporate Services (BCS), or Professional Services.
Knowledge of Japanese accounting practices and financial regulations.
**Japanese Bookkeeping Qualification (Nissho Boki / 日商簿記)** is highly desirable.
**US CPA** qualification or equivalent is an advantage.
Experience working with multinational organizations or international clients.

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account GoGlobal Website LinkedIn All Job Openings 51 - 200 employees 👥 HR Tech 🏢 Enterprise 📋 Compliance HR Tech
Enterprise
Compliance GoGlobal is a leading provider of global human resources management solutions, specializing in services such as global hiring, employee onboarding, payroll management, and compliance with international regulations. As an Employer of Record (EOR), GoGlobal allows businesses to hire and manage talent worldwide without the complexities and legal risks involved in international employment. Their platform enables clients to attract, hire, and retain the best talent while ensuring compliance with local labor laws across various countries. By offering expert HR consulting and support, GoGlobal helps companies expand globally, explore new markets, and manage transactions smoothly. The company is committed to providing comprehensive HR solutions that facilitate global business operations, making it easier for businesses to thrive internationally. Senior Account Manager Job not on LinkedIn 🔥 1 hour ago 🏢🏡 Shibuya – Hybrid ⏰ Full Time 🟠 Senior 💰 Account Manager 🗣️🇯🇵 Japanese Required Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Own and manage a portfolio of strategic BCS client accounts across Japan and multiple countries.
Build trusted relationships with senior client stakeholders and provide consultative guidance on international business expansion and corporate services.
Drive client retention, contract renewals, upselling, cross-selling, and gross margin optimization.
Lead Quarterly Business Reviews (QBRs) to identify growth opportunities across GoGlobal's service offerings.
Maintain a thorough understanding of each client's business, operating structure, countries in scope, and future expansion plans.
Support revenue growth through pricing discussions, scope expansions, and commercial negotiations.
Participate in business development activities, including client meetings, networking events, and market engagement initiatives.
Collaborate with the Sales team to identify and convert new business opportunities.
Represent GoGlobal professionally in client-facing meetings and industry events.
Maintain accurate client information, renewals, and opportunity pipelines within CRM systems.
Serve as the senior escalation point for complex client issues, particularly those involving multi-country engagements.
Balance client advocacy with GoGlobal's commercial, compliance, and operational requirements.
Partner closely with Legal, Finance, Compliance, Payroll, Accounting, and Operations teams to deliver seamless client solutions.
Contribute to process improvements and best practices that enhance the client experience.
Mentor junior team members where appropriate and support knowledge sharing across the team. 🎯 Requirements
Fluent in **Japanese and English** (spoken and written).
Proven experience in **Account Management, Customer Success, Business Development, or Client Relationship Management** within a BPO, corporate services, accounting, payroll, tax, or professional services environment.
Strong understanding of **Accounting, Tax, Payroll, or Corporate Services**.
Experience managing enterprise or mid-to-large multinational clients across multiple countries.
Demonstrated success in client retention, renewals, upselling, and commercial account growth.
Excellent stakeholder management, negotiation, and presentation skills.
Comfortable attending client meetings, networking events, and representing the company externally.
Experience within Employer of Record (EOR), Global Payroll, Business Corporate Services (BCS), or Professional Services.
Knowledge of Japanese accounting practices and financial regulations.
**Japanese Bookkeeping Qualification (Nissho Boki / 日商簿記)** is highly desirable.
**US CPA** qualification or equivalent is an advantage.
Experience working with multinational organizations or international clients. Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Is Remote Rocketship legit? Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Find jobs using your resume Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs