GM Financial

Advisor

• Collaborate with management to analyze and forecast staffing needs, locales, and recruiting strategies
• Consult with managers on offers, active recruitment searches, and local employment market conditions
• Source active and passive job seekers through the Internet, referrals, job fairs, cold calls, social media, and networking outlets
• Pre-screen candidates to assess qualifications and experience levels
• Conduct and schedule candidate interviews with hiring managers
• Initiate hiring processes, including contingent verbal offers, drug screens, and background checks
• Provide guidance and mentorship to other team members
• Assist team members with open positions, interviews, and managers’ calls in their absence
• Participate in and develop special projects to improve Recruiting department functions
• Recommend process improvements
• Report on position status, hires, sources, and time to fill
• Execute employment advertising, coordinate with hiring managers on departmental needs, source and screen candidates, schedule and perform interviews, conduct reference checks, extend and negotiate offers, and coordinate new employee startups, reports, and analysis
• Focus primarily on exempt and officer-level positions while assisting with all recruitment needs

Senior Talent Advisor

Accounts Payable

• Support Accounts Payable projects through development coordination, requirements gathering, test-script creation or updates, user testing, documentation, training, and implementation planning
• Prepare, review, and maintain project documentation, reports, and tracking; lead assigned projects
• Identify problems or gaps and propose solutions
• Provide production support for Accounts Payable applications, including Coupa, Oracle Fusion, Unified Viewer, Self Service Application, SharePoint workflows, and Electronic Invoicing
• Manage the Accounts Payable Production Support mailbox, create Incident and SNOW tickets, and maintain documents and records using NAAP logs and SharePoint
• Work with IT and business partners to resolve Accounts Payable support issues
• Perform research, analysis, reporting, and audits; coordinate discrepancy corrections
• Create and maintain support, training, process documents, and process guidelines
• Create and modify tables, queries, and reports using MS Access Database, Databricks, OTBI Reporting, and FDI Reporting
• Identify departmental needs and advise management on enhancements to improve productivity and controls
• Maintain controls, review documentation, report issues, and provide updates to the immediate supervisor

Accounts Payable Analyst

Technical Product Manager

• Analyze customer and business requirements and translate needs into solution requirements, user stories, and product enhancements
• Bridge business and technology teams using knowledge of system architecture, APIs, integrations, data platforms, AI/ML concepts, and technical dependencies
• Partner with Product Managers, architects, engineers, platform teams, vendors, and business stakeholders to evaluate solutions, tradeoffs, risks, and constraints
• Align product roadmaps with enterprise architecture and platform capabilities
• Identify automation, process simplification, and AI-enabled solution opportunities using cloud technologies, Databricks ecosystems, Bronze/Silver/Gold data architecture, and operational dependency management
• Lead backlog refinement and prioritization with Product Management
• Develop customer-centric user stories aligned with strategic priorities
• Collaborate across business, technology, and vendor teams to define requirements, manage dependencies, and deliver initiatives within timelines and service levels
• Communicate roadmaps, project status, launch readiness, risks, and performance metrics to stakeholders
• Measure product performance and business outcomes to drive accountability and continuous improvement

Product Owner II – Technical

Security Analyst

• Execute a portion of GM Financial’s Cybersecurity Program to advise on cybersecurity risk management
• Organize information, enable risk management decisions, and address threats to company systems and information assets
• Develop and update cybersecurity policies, standards, and procedures referencing NIST 800-53 controls and the NIST Cyber Security Framework
• Implement revisions based on relevant regulatory or industry cybersecurity practices
• Audit and track remediation items and findings to completion
• Collaborate with business partners to manage cybersecurity needs
• Develop security requirements protecting the company from external and internal threats
• Document and report policy or procedure discrepancies and change requests
• Promote cybersecurity and monitor adherence to policies, standards, and controls
• Advocate for cybersecurity as an essential business requirement
• Serve as a cybersecurity liaison and first point of contact for cybersecurity concerns
• Represent the Global Cybersecurity organization on projects
• Translate high-level business requirements into enterprise security initiatives and programs
• Work with stakeholders and project teams on security governance, resource management, and asset management

Associate Cybersecurity Analyst

Cloud Engineer

• Prepares technical requirements and standards
• Assists in the identification, engineering and designing of security technologies including, but not limited to: Security Incident and Event Managers (SIEM) and threat intelligence solutions, Web filtering (proxy, network AV), Intrusion Detection and Prevention Systems (IDS/IPS), Endpoint security solutions, Data Loss Prevention (DLP), Vulnerability Management (VM), Threat Intelligence and Threat Detection, Web Application Firewalls (WAF), Email Gateways, Breach Mitigation, Certificate Management, SSL encryption and decryption, Identity Management, Cloud Security, Database Security, Web Gateways, VPNs and Firewalls
• Performs analysis of system logs to identify unauthorized use or access
• Creates, analyzes and communicates security metrics to leadership
• Participates in emergency response team activities for responding to various security incidents
• Provides in-depth support for information security incidents including internal violations, hacker attacks, virus and system outages
• Prepares and updates information procedures, standards and/or other technical requirement documents
• Participates in periodic information systems risk assessments
• Develops detailed proposals and plans for new information security systems that would enhance or enable new capabilities for network or host systems
• Recommends and evaluates security tools to identify more efficient and effective security measures

Cybersecurity Engineer – Cloud

AI Engineer

• The SDE II works under limited or no supervisory guidance and consistently delivers on commitments
• The SDE II is expected to demonstrate excellence in the software development practices performed by Scrum teams: Developing product features for any or all of the following: data marketplaces, mobile applications, web applications, and API services
• Migrating the product to the public cloud within the team as appropriate
• The SDE II invests in learning and experimentation to expedite cloud implementations
• Using automated pipelines for building, testing, and deploying software packages; continuously improving both the quality and speed of the pipelines
• Contributing to test automation and participating in peer reviews to increase product quality
• Maintaining a production-first mindset focused on scale, uptime, and ability to rapidly triage/resolve production issues
• Investing in our Agile practice to continuously improve product quality, time to market, and team member happiness

Software Development Engineer II – Gen AI, Innovation

Salesforce Developer

• Architect and build advanced Salesforce and cloud-based applications that solve real business challenges
• Lead by example—mentor developers, influence technical direction, and foster a culture of excellence
• Drive innovation through proof-of-concepts, feasibility studies, and continuous exploration of emerging technologies
• Collaborate cross-functionally with architects, product owners, and external partners to deliver high-impact solutions
• Champion DevSecOps practices including CI/CD, automated testing, and secure coding standards
• Ensure reliability and scalability by proactively resolving production issues and optimizing performance
• The SDE II is expected to demonstrate mastery of software development practices performed by Scrum teams

Salesforce Development Engineer II

Administrative Assistant

• Provide comprehensive administrative support to department leadership and team members
• Manage calendars, travel, meetings, events, and office operations
• Handle expenses and confidential information while ensuring smooth day-to-day business functions
• Inventory, order and maintain supplies for the bank
• Schedule and coordinate travel for team members and officers
• Coordinate bank visits
• Prepare expense reports for senior-level management
• Participate in and assist in community investment and team member appreciation events
• Coordinate and schedule conference rooms
• Process mail and deliveries for the department
• Establish and maintain filing systems for departmental data, documents, and materials

Senior Administrative Assistant

Product Manager

• Prepare well-structured backlog items in advance of team refinement sessions
• Write clear and complete acceptance criteria that cover core scenarios and key variations
• Break down high-level ideas into logical, incremental work that can be delivered iteratively
• Work with key stakeholders to identify and define business requirements
• Maintain backlog readiness to support sprint cycles and PI planning activities
• Coordinate and track cross-team dependencies and follow through on blockers to resolution
• Collaborate with engineering, architecture, internal GM Financial teams, and external partners to ensure requirements are complete and actionable
• Ensure backlog items accurately reflect business workflows, data requirements, and system interactions
• Apply AI tools to accelerate backlog preparation, improve requirement quality, and expand scenario coverage

Product Manager II – GM Protection

Full-stack Engineer

• Own the claims system design and delivery
• Partner with architects, product owners, and software engineers to drive the implementation of claims solutions
• Work within and across Agile teams to design, develop, test, implement, and support technical solutions with specific focus on systems integration within the automotive space.
• Manage third party firms, leveraging staff and contractors appropriately with regards to budget, timelines, and skillsets
• Conduct design and code review to ensure compliance with standards
• Grow subject matter experts to produce resilient, scalable software and secure data with highest quality
• Collaborate with internal teams to find areas of opportunities for automation

AVP Software Engineering

• Architect and build advanced Salesforce and cloud-based applications that solve real business challenges
• Lead by example—mentor developers, influence technical direction, and foster a culture of excellence
• Drive innovation through proof-of-concepts, feasibility studies, and continuous exploration of emerging technologies
• Collaborate cross-functionally with architects, product owners, and external partners to deliver high-impact solutions
• Champion DevSecOps practices including CI/CD, automated testing, and secure coding standards
• Ensure reliability and scalability by proactively resolving production issues and optimizing performance
• The SDE III is expected to demonstrate mastery of software development practices performed by Scrum teams
• Developing product features for any or all of the following: data marketplaces, mobile applications, web applications, and API services
• The SDE III provides technology leadership and promotes team learning throughout the product development lifecycle

Salesforce Development Engineer III

Claims Specialist

• Provides first notice of loss support and claim creation for Auto Claims
• Investigates to uncover the Auto claim customers' needs and manages the customer experience from Auto claim intake to the assignment of the claim
• Answers incoming calls and emails from customers or other parties involved in claims; provides timely and correct product and service information
• Assists customers by completing the first notice of loss process, directing calls, or initiating tools to assist the progression of the claim.
• Ensures accuracy of first notice of loss entry
• Obtains and inputs information relating to accidents for new claim creation
• Assists with starting the claims process by initiating method of vehicle inspection, rental car set up, etc.
• Provides excellent customer service at all times
• Seeks guidance from team members to resolve issues and identify appropriate issues for escalation
• Contributes to business goals, performance metrics, and effectively uses tools & technology
• Supports workload surges and/or Catastrophe operations as needed to include working significant overtime during designated catastrophic events

Bilingual Claims First Notice of Loss, FNOL Representative II

Data Analyst

• Duties include assisting in the development and support of complex models, analysis, and reporting related to remarketing pricing and cash flow projections
• Ad hoc research projects incorporating project design, data collection and analysis, summarization of findings
• Support recommendations for operational policies and procedures; ensure team compliance with such policies and procedures
• Provide analytical support for auction optimization and related operational metrics
• Aid with the evaluation of Remarketing Solutions programs for GM Financial off-lease vehicles and GM Certified Pre-Owned programs as it pertains to corporate profitability
• Provide analytical support as needed to evaluate strategic corporate remarketing projects and initiatives as it pertains to corporate profitability

Remarketing Solutions Analytics, Analyst II

• Develop and execute the vision of the General Motors Insurance quality improvement function within the claims department, continuously improving, and enhancing this function in accordance with claims best practices and regulatory requirements
• Create and maintain file audit dashboards to educate Claims leadership on trends, performance, and opportunities for improvement
• Develop and implement automated systematic claims handling quality file review and audit processes
• Collaborate with claims leaders to develop and implement policies, standards, processes, controls, and related documentation of best practices, guidelines, and workflows to ensure a center of excellence within Claim Quality Improvement
• Develop and implement quality and compliance reviews of General Motors Insurance Company claims to ensure quality and appropriate service results, to drive best in class claims handling
• Develop meaningful, updated audit forms calibrated to claims best practices and current regulatory requirements, analyze audit results, reporting on the results, and developing post-audit management action plans to drive continuous improvement
• Monitor, coordinate, track, measure, and report to internal stakeholders trends, issues, opportunities, and analysis on file quality data
• Collaborate with Claims leadership and related internal stakeholders on training initiatives, job aids, guidelines to continuously improve claims handling quality and execution in support of team and individual professional growth and development
• Bring a solid understanding of compliance issues and regulatory environment in all project development and implementation.
• Build and maintain key relationships with internal stakeholders (e.g., Peers, Operations, Learning & Development, various executive management leaders) and external stakeholders (e.g., auditors and vendors)

Claims Quality Improvement Analyst

• Contribute in all areas of development as a member of an Agile Scrum team
• Demonstrate excellence in the software development practices performed by Scrum teams
• Develop product features for any or all of the following: data marketplaces, mobile applications, web applications, and API services
• Use automated pipelines for building, testing, and deploying software packages
• Maintain a production-first mindset focused on scale, uptime, and ability to rapidly triage/resolve production issues