GM Financial

Security Engineer

• The Cybersecurity Architect plays a key role in enabling GMF’s strategic initiatives by developing, delivering, and validating security requirements across applications, networks, cloud environments, and data platforms.
• This role involves threat modeling, aligning security controls with business goals, and ensuring compliance with internal standards and frameworks.
• A successful Cybersecurity Architect can translate a variety of project, organizational, and design details into a clear list of requirements for business and IT teams to execute.

Cybersecurity Architect

Account Manager

• Responsible for service and support of all GM Business Elite franchised dealers and Commercial Vehicle Lending (CVL) products and programs.
• Provide quality customer service by satisfying the business needs of the dealers, customers, manufacturer partners and GM Financial.
• Effectively manage and market assigned dealer relationships to achieve all quality, pricing, and volume objectives.
• Be a subject matter expert in all GM Financial CVL products.
• Develop dealer relationships that generate contracts according to GM Financial CVL's established credit risk and profitability models.
• Support the growth and development of the GM Financial Fleet Solutions Program, providing solutions to dealers and customers that create loyalty and retention.

Commercial Vehicle Account Manager

Data Engineer

• Debugging computer code to correct errors and improve performance.
• Problem solving and solution creation.
• Participating in peer code reviews to improve the quality of code written by team members.
• Proactively learning about new technologies.
• Regular communication and troubleshooting with team members.
• Reviewing documentation about the latest technology releases and project updates to ensure understanding of system operations.

Data Engineer Intern

Insurance

• Formulate pricing strategy in line with corporate objectives
• Establish key profitability metrics and deliver performance summaries to senior leadership, including identification of trends and comparison of actual and expected results
• Serve as expert on actuarial pricing work, providing clear explanations of methodologies and results
• Accountable for the preparation of rate level indications and actuarial support for state filings in line with actuarial standards of practice, internal governance protocols, and state laws and regulations
• Accountable for rate impact analysis that supports decision-making and rate testing that underlies accurate and efficient rate deployment
• Work closely with Product & Design teams to inform the design of pricing data management and lead the design and maintenance of tools related to performance monitoring and deployment
• Work closely with State Management to support data-driven state pricing decisions
• Collaborate with data scientists and modelers to continuously improve rate segmentation and our understanding of the impact of rate changes
• Advise Finance on profitability projections
• Mentor and grow a high-performing team of pricing managers and analysts
• Promote innovation in pricing data and methodologies, as well as continuous modernization of work products
• Perform other duties as assigned
• Conform with all company policies and procedures

AVP Insurance Pricing

• Provide claims service via various channels to policy holders and third-party customers
• Handle low to moderately complex auto claims
• Acquire and apply basic knowledge of Property & Casualty insurance industry products, services, and processes to include P&C insurance policy contracts and coverages and the General Motors Insurance claims handling processes and procedures
• Seek guidance from team members to resolve issues and identify appropriate issues for escalation
• Partner with and/or directs vendors and internal business partners to facilitate claims resolution
• Contribute to business goals, performance metrics, and effectively uses tools & technology
• Support workload surges and/or catastrophe operations as needed

Auto Damages Adjuster

Procurement

• Acts as the primary connection between the IT department and external vendors
• Drives the execution and ongoing management of the organization’s vendor strategy
• Cultivates strong vendor partnerships and ensures alignment with company objectives
• Manages every phase of the vendor lifecycle—from vendor selection to monitoring performance
• Coordinates proposal evaluations and oversees vendor selection processes
• Maximizes vendor utilization and negotiates contracts
• Mitigates vendor-related risks and handles contract terminations
• Ensures vendors fulfill contractual commitments
• Supports IT projects, daily operations, and contingent workforce needs
• Optimizes IT service delivery and strengthens vendor relationships

IT Vendor Management Lead

• Investigate, evaluate, negotiate and adjust moderate to high complexity claims
• Confirm coverage and determine legal liability
• Manage and support the customer through the damages process
• Look for recovery opportunities and pursue them when appropriate
• Work with a great deal of autonomy to resolve claims efficiently

Senior Auto Damages Adjuster

Full-stack Engineer

• Develop product features for any of the following: Web applications, API services, Integration workflows with Payment service providers. (Stripe, Adyen, ACI worldwide and Paymentus)
• Experience working with Digital wallet or financial transaction applications that secures and processes payment information in the cloud
• The SDE III establishes direction and provides guidance to other team members while consistently delivering on commitments
• The SDE III engages beyond the team to accomplish objectives, influencing and collaborating with other teams within GM Financial, and working directly with organizations external to the company
• The SDE III is expected to demonstrate mastery of software development practices performed by Scrum teams
• Developing product features for any or all of the following: data marketplaces, mobile applications, web applications, and API services
• The SDE III provides technology leadership and promotes team learning throughout the product development lifecycle
• Using automated pipelines for building, testing, and deploying software packages; continuously improving both the quality and speed of the pipelines
• The SDE III is instrumental in the design and implementation of the pipelines
• Leveraging test automation and peer reviews to increase product quality.

Software Development Engineer III – Digital Payments

Engineering Manager

• Lead the team to build the next generation of modern applications, platforms and services by providing technical expertise throughout the software development lifecycle
• Communicate a plan for the budget, resources, and tools required to support the business and evolve the product, then execute the plan
• Establish relevant learning plans that grow the team professionally and technically
• Motivate the team to share ideas and learnings to promote innovation and generate excitement within the team
• Take an active role in defining metrics that measure our ability to deliver on business and service level objectives; use the metrics to improve the process and product
• As a servant leader, work closely with the team to anticipate and remove impediments
• Review test plans and results providing guidance with the development of test plans to assist the business with development of user acceptance criteria
• Develop relationships with our Business Operations partners and regularly update them with what is transpiring related to automation

Software Engineering Manager

Analyst

• Collaborates with external and internal customers to analyze information needs and functional requirements and deliver the artifacts as needed and escalates complex or consequential issues to management
• Must have high attention to detail, be well organized and be a self-starter with the ability to resolve most conflicts and issues intuitively
• Uses a broad and deep understanding of technical concepts in multiple specialized fields to develop or find solutions
• Identifies and directs changes through appropriate review and approval mechanisms
• Responsible for taking immediate action when alerts are raised to notify appropriate technology groups and business entities in a timely manner often without immediate understanding of actual root cause
• Responsible for researching and documenting various processes and must stay current on changing technologies within the business in order to understand the significance and business impact of a given outage or problem
• Responsible for carrying out frequent pre-approved code deployments (software and code upgrades) on various systems in accordance with defined company processes ensuring proper change management procedures are followed
• Responsible for monitoring all areas of the company’s local area network, wide area network, voice network, defined server and application thresholds and system services using monitoring applications like SolarWinds (suite), HP Tools, Splunk etc.
• Requires strong intercommunication skills with upper level management, IT support teams, business departments and outside vendors
• Make recommendations for threshold changes, and alert configurations to improve the effectiveness of the NOC and reduce potential for business impacts
• Maintain and complete daily log (Shift log) detailing service and application availability and other issues that arise
• Recognize, identify, and report trends in hardware and application performance
• Escalate incidents and problems to the appropriate support departments with follow-up
• Initiate major incident notifications in response to high impact outages
• Monitor local and wide area networks, voice/telephony systems, and server infrastructure for performance and availability issues spanning local and remote network sites
• Communicate and escalate unavailable or degraded systems and services to the appropriate support teams

Global NOC Analyst II

Chief Technology Officer

• Own the enterprise technology strategy and multi-year roadmap in alignment with business unit objectives.
• Advise executive leadership on technology implications of strategic initiatives, and platform integrations.
• Provide strategic and tactical planning, development, evaluation, and coordination of IT systems.
• Build and develop high-performing technology teams and vendor partnerships that scale with growth.
• Coach and mentor IT/IS professionals to create a world-class technology organization.
• Oversee delivery of technology capabilities and operations, including software engineering, platform architecture, and infrastructure.
• Drive operational excellence across all technology domains aligned with business objectives and world class expectations.
• Guide enterprise architecture decisions, balancing innovation with scalability, compliance, and maintainability.
• Lead planning and implementation of an integrated technology ecosystem
• Develop, deploy, and manage the technology budget; aligning business and technology strategy; continually analyzing costs, value, and risks.
• Communicate effectively with executive leadership and business units; foster productive collaboration among teams, vendors, and stakeholders.
• Oversee the implementation of the technology security posture in partnership with the corporate cyber security team; stay ahead of cybersecurity threats and implement organization-wide safeguards.