GM Financial

Risk

• Assist in the design, development, and maintenance of sophisticated portfolio forecasting models
• Utilize data mining and advanced spreadsheet/technical skills to participate in complex forecasting, modeling, analysis, and reporting related to factors that affect portfolio performance
• Employ best practices of data analysis and validation to ensure data results are accurate
• Promote innovative ways to visualize and digest complex data
• Proactively monitor and report relevant changes in portfolio performance to management
• Effectively summarize and communicate portfolio performance trends, expectations, forecast methodology and results to management
• Provide direction, training, and guidance to less experienced analysts and lead projects or assignments as required

Senior Risk Analyst – Portfolio Forecasting

DevOps Engineer

• Manage/Administer/Deploy Kubernetes and Spark cluster environments, on bare-metal and container infrastructure, including service allocation and configuration for the cluster, capacity planning, performance tuning, and ongoing monitoring
• Define and refine processes and procedures for the site reliability engineering practice
• Setup, manage and maintain Kubernetes based scalable environments for high-availability and work with vendors for smooth and continuous operations
• Work closely with data scientists, data architects, data engineers, ETL developers, cybersecurity, network, Linux, other IT counterparts, and business partners to design and setup the environments to manage the ingested and processed datasets from the external sources, internal systems, and the data warehouse to extract features of interest
• Evaluate, research, experiment with data processing, management and scalability technologies in a lab to keep pace with industry innovation while assessing business impact and viability for use cases associated with efforts in hand
• Design, setup, test, deploy, monitor, document, and troubleshoot data processing and associated automation issues from the operations perspective
• Work with IT Operations and Information Security Operations with monitoring and troubleshooting of incidents to maintain service levels
• Work with Information Security Vulnerability Management and vendors to remediate known impacting vulnerabilities
• Contribute to the evolving distributed systems architecture to meet changing requirements for scaling, reliability, performance, manageability, and cost
• Report utilization and performance metrics to user communities
• Contribute to planning and implementation of new/upgraded hardware and software releases
• Responsible for monitoring the Linux, Kubernetes, Object Storage(MinIO), Feature Store, and Spark
• Research and recommend innovative, and where possible, automated approaches for administration tasks
• Identify approaches to efficiencies in resource utilization, provide economies of scale, and simplify support issues
• Responsible for administration of Machine Learning platforms & Operations (MLOps) Such as Kubeflow/Jupyterhub/Python
• This role will support GMF international operations and will closely align with our GMF IT NorthStar architecture and operating Principles

Lead Site Reliability Engineer

Salesforce Analyst

• This individual facilitates all stages of a project, from requirements gathering through testing and training
• Build and foster relationships by displaying industry knowledge and expertise in the Salesforce.com platform
• Analyze business processes and champion the ability to provide process solutions to increase accuracy and efficiency
• Prepare and maintain detailed documentation and reports to provide information for summaries, presentations, and reports
• Create functional business requirement documents/user stories
• Keep abreast of SFDC features and functionality to provide recommendations for process improvements
• Strong experience in user interface configuration, data transfer and cleansing via APEX Data Loader and SFDC Import Wizard
• Participate and facilitate Agile related ceremonies such as scrum, sprint planning and refining meetings
• Use declarative Salesforce skills to build and maintain flows, validation and sharing rules, and page layouts

Salesforce Analyst II

Manager

• Developing and maintaining a IT Disaster Recovery Program
• Consulting on the development of a Disaster Recovery Plan and runbooks for stated scope business critical applications
• Monitor the deployment and changes of applications and infrastructure for impacts to Disaster Recovery-related contingency planning
• Ensure that Recovery Point Objectives (RPO) and Recovery Time objectives (RTO) are met in exercises
• Guide and provide work direction to IT subject matter experts as their roles pertain to Disaster Recovery
• Participate in Disaster Recovery Exercises to ensure vendors can recovery critical services provided to GMF
• Participate in the ongoing review of Disaster Recovery scope services and support to align with budget planning
• Assess technical risk and provide timely mitigation and remediation plans.
• Evaluate new technology and tools and build business cases for their use
• Participate in cross-functional reviews and identify high risk areas pertaining to Disaster Recovery scope
• Must understand the integration of people, processes and tools within the overall delivery environment, how they impact the Disaster Recovery Program, and determine best strategic and tactical approach (given organizational culture and other constraints) to continually improve those processes and services
• Assess current state, where and to what extent Disaster Recovery work is being performed, and prioritize what improvements and changes to the existing state are required
• Coordinate with Business Continuity teams to ensure business expectations are met
• Provide support for the approved Mass Notification system to the IT stakeholders
• Help maintain Knowledge Management System and Knowledge Document repository with relevant Disaster Recovery content to include: Enterprise Process Improvement, Policy and Procedure; Quality control and process compliance auditing; ITSM/ITIL Gap Analysis and CMMI-ITIL Maturity Assessments
• Assist with Availability Management, Business Continuity Management, and other collateral processes, ensuring that all ITSM process touch points and interfaces to Disaster Recovery are working effectively

IT Disaster Recovery Manager

Security Analyst

• Support the Cybersecurity Incident Response Team by keeping incident activities, tasks, and follow-ups organized and on track
• Capture notes, timelines, decisions, and action items from incident response activities to ensure accurate and consistent records
• Create, update, and maintain incident response documentation such as playbooks and process flows
• Maintain trackers, dashboards, and shared repositories that provide visibility into incident response projects
• Partner closely with incident response and leadership to coordinate priorities and ensure follow through
• Support readiness efforts by coordinating tabletop exercises, training materials, and onboarding resources
• Identify opportunities to improve team workflows or processes and implement improvements over time
• Audit management and tracking of remediation items and/or findings to completion
• Collaborate with business partners to manage Cybersecurity needs
• Initiate, facilitate and promote Cybersecurity within the organization and monitor adherence to Cybersecurity policies, standards and controls
• Ensure effective communication and partnership with all departments at GMF and serve as a liaison of Cybersecurity and first point of contact for Cybersecurity concerns
• Represent the Global Cybersecurity organization on projects as needed.

Associate Cybersecurity Analyst – Incident Response

Financial Planning and Analysis

• Lead day-to-day accounting operations
• Focus on general ledger oversight, month-end close, and financial reporting
• Partner closely with internal teams, auditors, and external stakeholders
• Ensure accuracy, compliance, and timely results
• Drive process improvements and develop a high-performing finance team

AVP, Finance

Insurance

• Inspire and lead team in a manner that effectively maximizes business results and employee satisfaction
• Oversee and manage a team of claims adjusters, providing guidance and support throughout the claims process
• Develop, implement, and execute behavioral based coaching techniques to maximize individual and team productivity and performance
• Coach, mentor, and teach Claims Adjusters to support their continued growth and improvement
• Consistently work to develop all Claims Adjusters
• Serve as an expert resource to representatives and colleagues regarding claims team processes and procedures
• Review and evaluate claims, ensuring accuracy and adherence to company policies and procedures
• Foster a cooperative environment and empower individuals by supporting an open forum for innovation, change, growth, and sharing of knowledge and skills
• Conduct performance evaluations and provide ongoing training and development opportunities for Claims Adjusters
• Monitor claim activities, identify trends or areas for improvement, and implement strategies to enhance claims handling efficiency and customer satisfaction
• Maintain a strong working knowledge of insurance regulations, industry trends, and best practices to ensure compliance and optimal claims management
• Use established monitoring systems to QA, monitor, and evaluate performance
• Generate appropriate action plans to enhance and improve performance of under-performing representatives
• Effectively use reward and recognition tools to drive business results and associate satisfaction
• Identify and implement strategies that will enhance the customer experience and improve productivity and performance
• Perform other duties as assigned
• Conform with all company policies and procedures

First Party MP/PIP Claims Supervisor

Security Engineer

• Develop and update Cybersecurity policies, standards, and procedures referencing NIST 800-53 controls and the NIST Cybersecurity Framework, including implementing revisions in accordance with updates in relevant regulatory or industry Cybersecurity practices
• Track remediation items and/or findings to completion as part of the risk assessment process
• Collaborate with business partners to manage Cybersecurity needs
• Initiate, facilitate, and promote Cybersecurity within the organization and monitor adherence to Cybersecurity policies, standards and controls
• Perform third party risk assessments
• Partner with Application Custodians to perform application risk assessments
• Possess and continue building knowledge of GRC tooling, processes, and the global regulatory environment relating to the management of risk
• Drive maturation of the Cybersecurity Risk Program through continuous process improvement

Cybersecurity Risk Analyst

Vice President

• Develop, monitor and maintain internal controls, policies and processes to ensure accurate and timely cash flows.
• Maintain knowledge of cash flows, debt and investments.
• Prepare and manage forecasts and budgets for areas of responsibilities.
• Maintain and develop bank and vendor relationships.
• Implement process efficiencies and bank services to improve company and department processes.
• Participate in planning and successfully executing corporate and departmental initiatives.
• Manage team members by coaching, establishing annual performance goals, allocating resources, assessing annual performance and determining individual merit, incentive and/or promotional increases.
• Ensure adequate staffing and training needs for the department.
• Develop effective relationships with other departments to better understand their operations, strategies and service expectations.

AVP Corporate Treasury – Cash Management

• Identify and manage existing and emerging risks that stem from business activities and the job role
• Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled
• Manage complex litigation claims, including evaluation, strategy development, and negotiation of settlements
• Follow written risk and compliance policies and procedures for business activities
• Adjust complex bodily injury claims with significant demonstrable injuries (e.g. traumatic brain injury, disfigurement, fatality) and UIM claims, as well as all auto physical damage associated with those claims
• Identify, confirm, and make coverage decisions on complex claims
• Investigate loss details, determine legal liability, evaluate, negotiate, and arrive at claim settlement within appropriate authority guidelines
• Clearly document thought process, investigation, evaluation, negotiation, and settlement decisions
• Prioritize and manage assigned claims workload to keep members and other involved parties informed, provide timely claims status updates
• Collaborate and support team members to resolve issues and identify appropriate matters for escalation
• Partners and/or directs vendors and internal business partners to facilitate timely claims resolution
• Serves as a resource for less experienced team members on complex claims

Examiner

• Oversee financial and operational aspects of auto and medical subrogation
• Manage arbitrations and filings
• Drive recovery outcomes through accurate evaluations and strategic execution
• Lead daily operations
• Coordinate with vendors and stakeholders
• Act as a subject matter expert to ensure efficient processes, strong communication, and alignment with organizational goals

Lead Subrogation Specialist

IT Support

• Accurately research Secretary of State websites on CVL Business Customers to validate business legitimacy and status, and record results in the CVL underwriting system.
• Perform research to identify any existing/previous GM Financial vehicle loans/leases originated in either the CVL Business Customer’s and/or Guarantor’s name, and document results in the CVL underwriting system.
• Request and capture Dunn & Bradstreet business reports and personal credit bureau reports within the CVL underwriting system on Business Customers and Guarantors.
• Perform Lexis Nexis searches and capture results within the CVL underwriting system on Business Customers and Guarantors.
• Conduct OFAC research of all identified Owners using Bridger Insight, and document results in the CVL underwriting system.
• Create/Enter New Express Line of Credit requests through Salesforce as leads are provided by Commercial Credit Analyst I.
• Assist with Auto Approval type Credit Applications.
• Monitor Credit related group mailboxes and handle/route as appropriate.
• Monitor Dealer Chats and forward information to necessary parties.
• Review Lease Return emails and route to assigned CVAM.
• Perform ad-hoc requests and tasks as assigned.

Credit Specialist I – Contractor

Technical Project Manager

• The Sr. Project Manager is responsible for managing the project management lifecycle for the organization's most complex, cross-functional enterprise projects designed to support GM and GMF in making strides towards achieving our strategic priorities.
• These projects often require considerable resources and high levels of functional integration.
• This individual will partner with others across the enterprise to ensure consistent application of the GPPM (Global Project Portfolio Management) processes and procedures, and will contribute to EPMO initiatives.
• Serves as a project manager for high-priority projects, applying the enterprise GPPM (Global Project Portfolio Management) processes and procedures.
• Identifies and assembles the appropriate blend of resources to meet project needs and requirements.
• Fosters and champions an environment that promotes trust, self-development, continuous improvement, innovation and quality outcomes.
• Ensures a consistent level of quality, accuracy, compliance to GPPM standards, state and federal regulations, and internal controls.
• Leads the development of project requirements and scope; establishes appropriate metrics for measuring successful delivery of the projects.
• Engages with project teams, business partners and stakeholders frequently on the status of key initiatives with respect to scope, schedule, cost, and resources; presents RAID logs.
• Coaches and counsels members of cross-functional teams to accomplish project goals, meet deadlines, and resolve technical/operational issues.
• Administers the project change process when needed, formulating contingency plans to address schedule revisions, risks, costs, and scope.
• Supports reporting needs of the PMO.
• Maintains awareness of industry trends, practices, techniques and emerging technologies related to the project management discipline.
• Captures and distributes meeting minutes highlighting decisions, action items, issues, risks, and key discussion topics as needed.

Senior Technical Project Manager

QA Automation Engineer

• Develop and support tools and infrastructure for SDLC pipelines and configuration management
• Architect, implement, and deploy CI/CD pipelines for software and infrastructure delivery
• Lead knowledge sharing of standards, technical approaches, and tooling capabilities across the team
• Communicate technical strategies and implementation status to stakeholders
• Troubleshoot and resolve issues within team-owned infrastructure and platforms
• Drive continuous improvement of tools, processes, and platform capabilities
• Plan, install, and upgrade tools and infrastructure in alignment with platform needs
• Promote and advocate for DevOps best practices, standards, and platform capabilities across the organization
• Represent stakeholder requirements and collaborate with cross-functional teams across the enterprise
• Lead or facilitate critical incident response and escalation activities as needed
• Manage work intake through Agile processes and team workflows
• Track and report platform KPIs for stakeholder visibility and decision-making
• Participate in on-call rotation and provide after-hours support as required

Lead DevOps Automation Engineer

• Designs, tunes, and maintains high‑fidelity cybersecurity detections across the incident response lifecycle, ensuring alerts are accurate, actionable, and aligned to investigation and response workflows.
• Leverages advanced analytics and AI‑assisted techniques to reduce noise, accelerate investigations, and improve detection quality at scale.
• Develop and maintain detection rules at source and within a SIEM to identify anomalous behaviors, suspicious activity, and emerging threats across on-prem and cloud environments
• Manage, filter, and correlate high-volume telemetry from multiple sources to produce actionable insights
• Align detection engineering efforts with CSIRT operational goals, ensuring seamless integration with incident response workflows and Detection as Code (DaC) Pipelines
• Continuously improve alert fidelity by tuning detection logic and reducing false positives
• Perform threat hunting and detection gap analysis to proactively identify coverage gaps and strengthen detection capabilities
• Investigate security incidents from detection to resolution, engaging in any containment, eradication and recovery actions as needed
• Conduct purple teaming exercises and analyze resulting log activity to validate detection coverage and identify gaps
• Collaborate with our threat intelligence team to incorporate emerging indicators and TTPs into detection strategies
• Document detection logic, tuning, playbooks and validation results for transparency, auditability, and knowledge sharing
• Stay current with evolving attack techniques and security technologies to adapt detection strategies accordingly
• Participate in an on‑call rotation as needed to support timely response to security incidents outside of standard business hours