GLOBO

Translator

• The Translation Manager oversees the team of translation project managers responsible for delivering translation projects.
• The manager will oversee multiple language service integration projects, new client implementations of translation and localization services and support acquisition activities for GLOBO.
• This critical role is accountable for the overall success of the translation portfolio, provides innovative solutions for GLOBO translation systems and processes, and helps cultivate future opportunities by maintaining a high level of program quality and customer loyalty.
• This role works very closely with all GLOBO divisions and the GLOBO leadership team to successfully deliver translation projects.
• The manager will be measured on the on-time delivery of quotes, projects and their ability to achieve an established project margin, among other metrics.
• Operational Management: Oversee the team of translation project managers and ensure projects are completed on time, to specifications, and to closure with accuracy and efficiency
• Manage multiple concurrent complex, global, multi-phased client translation implementations
• Effectively communicate and work with C-Level sponsors, internal and client project teams, international and multicultural clients
• Provide project management subject matter expertise in client/prospect related discussions, presentations, or RFP responses
• Track and manage program risks, actions, issues, decisions, and metrics for the overall program portfolio
• Escalate and drive risks and issues to resolution
• Manage and report on program financial spend to budget and other Translation team metrics
• Identify team training needs and ensure successful delivery of training and professional development
• Source, vet, and integrate best-fit translation and localization vendors.
• Manage vendor contracts in alignment with margin and other quality goals
• Ongoing participation and management of relevant ISO processes to maintain certification of standards.

Manager, Document Translation