Gartner

Account Manager

• Build, develop and manage relationships with existing clients
• Regularly meet and engage with clients virtually to understand their business priorities
• Recommend programs of action that drive high value, client retention and ROI
• Collaborate with internal Gartner colleagues to maximize delivered value

Client Success Manager, Spanish/English Speaking Territory

Recruitment

• Create high quality, clear, actionable, “must-have research” content focused on talent acquisition
• Bring your experience in talent acquisition strategy and operations to the creation of original research
• Develop in-depth analysis to identify the root cause of a client’s barriers or overall needs
• Demonstrate thought leadership in establishing Insights positions
• Create and deliver high value presentation materials for Gartner events
• Support BTI and Sales: Provide sales support serving as voice of the market
• Actively participate in innovation, ideation, and research discussions
• Be a mentor and a coach by supporting more junior team members

Director Analyst, Talent Acquisition Operations

Customer Success Manager

• Collaborate with our Sales teams on how to effectively demonstrate Gartner products and resources to prospects or clients to increase likelihood of engaging and purchasing a license.
• Communicate with internal Gartner partners to overcome obstacles and maximize the value Gartner delivers to prospects and clients.
• Research prospective and existing companies, C-Level executives, business trends, and competitive intelligence to prepare relevant and tailored Gartner resources to drive impact.
• Facilitate prospect and/or client calls to understand client priorities and challenges, and articulate the value of Gartner’s renowned products and services.
• Understand and communicate Gartner services and capabilities to prospective clients and demonstrate value to decision makers.
• Support continuous improvement strategies that align with team, client, and organizational priorities.

Client Success Associate – Spanish Speaking

Security Operations

• This role creates thought leading security operations, monitoring and vulnerability management research to our Gartner for Technical Professionals clients through published research, conversations with client (Inquiry), stage presentations, teleconferences, and client meetings
• Meet with clients every day: on the phone, in a video-conference, from the stage at a Gartner event or face-to-face during a sales support visit
• Research technology, practices and trends and produce written research for Gartner clients to download and apply
• Deliver high quality actionable advice through a variety of media
• Write high quality, clear, actionable, advisory research documents
• Remain ahead of the curve on developments and issues within these specified areas as well as applicable adjacent areas
• Articulate and defend assigned topic positions during discussions, while demonstrating openness to reconsidering viewpoints and accepting consensus decisions
• Respond to client questions, create materials for and deliver to clients in person, via teleconference, video conference or webinar and event presentations
• Maintain the Gartner’s industry leadership reputation by responding to press inquiries
• Proactively work with the wider sales organization and deliver outstanding sales support to retain and grow the business

Senior Director Analyst – Security Operations, Threat Detection, Response and Automation

Associate

• Partner with Lead SBAs and sales teams to execute GBS priorities
• Deliver standard business reporting that enables leaders to make decisions aligned with regional goals
• Contribute directly to contract value growth through high-quality analytics
• Prepare, maintain and distribute standard reports in collaboration with Lead SBAs
• Support ad-hoc reporting requests; assist in executive presentations using Microsoft Office and Google Suite tools
• Summarize key insights such as top/bottom performance for sales teams
• Become an expert on your region’s business needs; ensure all outputs align with GBS objectives
• Review underlying data for accuracy before sharing deliverables
• Develop expertise in the methodology, use cases and metrics of all GBS sales tools
• Utilize enterprise/supplemental tools for efficient data flow; avoid duplication of effort
• Partner with Lead SBAs to educate leaders on tool usage for high adoption rates
• Build trust-based partnerships within the SBA team; share best practices across regions
• Proactively identify opportunities to standardize/improve processes

Associate, SBA

Affiliate Manager

• Sustain and grow Gartner Consulting’s relationship with a defined portfolio of Gartner clients
• Advise clients at the highest strategic level on both big-picture and tactical matters - showcasing how technology enables a wide range of business outcomes
• Collaborate with Expert Partners and others to bring the best solutions to our clients

Senior Managing Partner – State & Local Government

Client Partner

• Partner with the EP on service delivery specifically around Consultation and engagement planning & preparation
• Assist EP with building meeting agenda and clarify participants’ roles in consultation calls
• Create starter decks for strategic meetings
• Attend all Consultation calls requested by the EP
• Deliver agreed content and capture and curate notes that document the topics discussed and agreed-upon actions
• Draft PCFUs and take action on agreed-upon follow-up items
• Work with client & internal Gartner partners to ensure clients are registered for events
• Lead the facilitation of client engagement, partnering with Gartner teams
• Support client with ad-hoc requests for access to Gartner content
• Share feedback, insights and learnings from other interactions and relevant experiences with EPs
• Review & align with EP on the Value Plan for each client

Client Success Partner – GBS

Account Executive

• Drive value delivery with current Gartner clients, ensuring clients maximize the value they receive from their Gartner services
• Identify, cultivate, qualify and close client growth opportunities through cross-sell and upsell
• Continually build a pipeline of high-quality opportunities to deliver against your sales metrics, ensuring KPIs are met
• Quota responsibility for your assigned territory
• Manage complex high-revenue sales across matrix and diverse business environments
• Own forecasting and account planning on a monthly/quarterly/annual basis

• Drive value delivery with current Gartner clients, ensuring clients maximize the value they receive from their Gartner services
• Identify, cultivate, qualify, and close client growth opportunities through cross-sell and upsell
• Continually build a pipeline of high-quality opportunities to deliver against your sales metrics, ensuring KPI’s are met
• Quota responsibility for your assigned territory
• Manage complex high-revenue sales across matrix and diverse business environments
• Own forecasting and account planning on a monthly/quarterly/annual basis

Account Executive, DACH – Large Enterprise

Analyst

• Create innovative, thought provoking, and highly leveraged “must-have insights” content
• Develop new insights and ideas through thought leadership and offer compelling, actionable approaches to client's needs and requests that accelerate the client's ability to act
• Develop in-depth analysis to identify the root cause of a client’s barriers or overall needs and reframe thinking to drive strategy forward
• Demonstrate thought leadership in establishing Insights positions across a team of analysts
• Bring provocative, independent insights to Gartner leaders that can evolve the course of a research agenda
• Research, analyze and predict market trends and shifts to provide clients and vendors with actionable insights
• Provide clients and prospects with actionable advice aligned to their designated content area via virtual or face-to-face interactions
• Create and deliver high value presentation materials on and off stage for Gartner events, industry and professional association conferences, and client briefings
• Support BTI and Sales: Provide sales support serving as voice of the market to help Insights teams create content and to drive engagement with clients to make progress against their critical priorities to grow their business
• Provide high quality and timely content peer review
• Build credibility as an industry expert to represent Gartner insights, methodology and strategy
• Actively participate in innovation, ideation, and research discussions and collaborate effectively with peers in the Insights community
• Identify research process improvements or develop new processes that help the team and BTI provide excellent service delivery
• Be a mentor and a coach by supporting more junior team members
• Be client-centric while actively seeking to help clients engage regularly and often with Gartner insights and interactions

Senior Director Analyst – Innovation and Emerging Technologies

Program Manager

• Act as regional lead for program strategy and execution of core Experiential Marketing prospect engagement programs – virtual and in-person – which are designed to showcase the value of Gartner to highly qualified prospects.
• Work closely with regional Sales Operations and Sales leadership to enable the Sales organization to maximize their success with Experiential Marketing programs.
• Act as main point of contact for the salesforce within select regions (i.e., Europe).
• Ensure that requests for participation in marketing programs meet the qualification criteria and set clear expectations for these qualification requirements with all relevant stakeholders.
• Act as center of excellence (e.g., adapt program strategy to the region’s needs, lead Sales training, develop communications, support best practice execution, etc.).
• Work closely with other regional Experiential Marketing program leads to ensure consistent execution across regions and sharing of best practices globally.
• Partner with peers in Integrated and Digital Marketing teams to create a seamless experience in pre-event marketing campaigns and communications, onsite experiences (when in-person) and post-event communications.
• Execute programs for a portfolio of events/experiences throughout the year.
• Manage programs according to playbooks provided by global leads and act as the main point of contact for your region.
• Responsible for measurement and success of programs, including reporting, analysis, and interpretation of trends.
• Leverage the positive impact of the programs and continuously innovate to improve the prospect experience.
• Coordinate the needs of various stakeholders and ensure consistency and optimum utilization of Gartner resources (Analysts, budget, locations, etc.).
• Collaborate with key stakeholders including Sales leadership, Sales organization, Research & Advisory, Service Delivery, Conferences, and more, working cross-functionally to accomplish goals.

Marketing Program Manager

Procurement

• Create innovative, thought-provoking “must-have insights” content
• Develop new insights and ideas through thought leadership to meet client needs
• Develop in-depth analysis to identify client barriers or needs and drive strategy forward
• Demonstrate thought leadership in establishing insights positions
• Research, analyze, and predict market trends to provide actionable insights
• Create and deliver high-value presentation materials for various audiences
• Provide sales support and help drive engagement with clients to meet priorities
• Actively participate and collaborate with a diverse global team
• Identify research process improvements and develop new processes
• Mentor and coach junior team members
• Be client-centric and engage clients regularly with insights

Director Analyst – Sourcing, Contracts and Negotiations – Software Licensing/SAP

• Drive New Business Growth
• Identify, prospect, and secure new opportunities across large enterprise accounts
• Build and execute territory plans focused on net-new business acquisition
• Engage senior decision makers and become a trusted advisor within the C suite
• Create and advance high value sales opportunities through strategic, consultative selling
• Uncover new business units, stakeholders, and growth opportunities within existing accounts
• Increase Gartner's footprint through cross functional and multi product expansion
• Develop account strategies that drive long term client value and revenue growth
• Retain and Grow Strategic Accounts
• Partner with clients to ensure they realise value from Gartner's insights and services
• Build executive relationships that support long-term retention and renewal success
• Identify emerging priorities and align Gartner solutions to evolving business needs
• Lead Executive Conversations Around Critical Priorities

Account Executive – GTS/LE

• Drive value delivery with current Gartner clients, ensuring clients maximize the value they receive from their Gartner services
• Identify, cultivate, qualify and close client growth opportunities through cross-sell and upsell
• Continually build a pipeline of high-quality opportunities to deliver against your sales metrics, ensuring KPI’s are met
• Quota responsibility for your assigned territory
• Manage complex high-revenue sales across matrix and diverse business environments
• Own forecasting and account planning on a monthly/quarterly/annual basis

Account Executive, LE/GE, GTS

• Source potential and passive candidates through direct channels, social media, internet sourcing, extensive name generation research and relationship building
• Continually expand network through leveraging user groups, blogs and networking events
• Generate candidate interest through creative marketing and social media messaging by clearly articulating the Gartner value proposition
• Prequalify potential candidates to determine their qualifications through profiling, trait assessments and behavioral based interviewing
• Develop a pipeline of talent for current role and future hiring needs