Gartner

Account Executive

• Consult with C-level executives to develop and implement an effective, enterprise-wide strategy that improves the value delivered by Gartner products and services
• Manage your accounts toward an outcome of increased customer satisfaction and an increase in retention and account growth
• Fulfill a quota responsibility of 800K+ of contract value within a territory of major client accounts
• Handle forecast accuracy on a monthly/quarterly/annual basis

Procurement

• Work with a collaborative team of highly experienced experts to build pragmatic and authoritative insight that directly addresses the priorities and challenges of clients aligned to the procurement technology sector
• Help clients understand the impact of technology on their procurement function
• Assist in selecting and using the best fit technology vendors for their procurement organization
• Support procurement leaders, application leaders who support procurement, technology vendors and providers, consultants and investors
• Write research and represent thought leadership by providing advice to Procurement technology leaders, Chief Procurement Officers, and their teams on procurement technology strategies and implementations

Senior Director Analyst, Procurement Digital Transformation Expert

Software Engineer

• Lead and mentor a multidisciplinary development team, fostering a collaborative and high-performance culture.
• Drive significant improvements to core systems and business processes to support company/division goals for profit, growth, and customer satisfaction.
• Architect solutions for high application performance, data security, and future scalability.
• Leverage AI/ML Platforms to personalize and optimize delivery to drive engagement and retention.
• Analyze business requirements and translate them into effective technical designs.
• Facilitate and participate in technical design discussions.
• Oversee the implementation, unit testing, integration testing, and support of software applications and services.
• Conduct code reviews and peer inspections to ensure code quality and best practices.
• Direct multiple technology projects and teams in support of IT initiatives.
• Develop strategic and tactical plans for technology and people resources to ensure successful completion of large-scale projects.
• Lead technical activities across estimation, planning, design, build, testing, and deployment phases.
• Provide guidance, feedback, and professional development to developers, evaluating performance and identifying strengths and growth areas.
• Stay current with emerging technologies and apply them effectively to solve business challenges.

Senior Manager, Engineering – Client Engagement and Retention

Operations

• Drive the strategic roadmap for Service Operations within the Client Success Organization (CSO)
• Partner with teams to deliver innovative tools, processes, and systems
• Lead cross-functional initiatives to enhance systems/processes
• Develop business cases and implementation plans
• Champion change management and adoption strategies
• Improve operational excellence while mentoring a team

Associate Director, Service Technology – Operations

Manager

• Own the NPV Financial/Economic territory investment model to determine the lifetime client value and returns for all investments in our salesforce across all markets and regions
• Evolve the investment model to strategize how to drive double-digit revenue growth from prospect enterprises
• Conduct thorough financial analysis to evaluate the effectiveness of current sales investments and identify areas for improvement
• Utilize data-driven insights to recommend reallocation of sales territories to high-ROI areas
• Establish key performance indicators (KPIs) to measure the success of sales investments and track progress against targets
• Provide regular reports and updates to the executive team on the effectiveness of sales investments
• Oversee analysis initiatives, both quantitative and qualitative, to support strategic recommendations and ensure they are grounded in core business economics
• Drive conversations with TP&A leaders and business partners to understand Sales’ current and future state needs to inform strategies and programs
• Lead preparation and development of executive-level meeting material and presentations
• Connect the dots - partner across GSSO to ensure the TP&A function stays aligned with overall GSSO strategy and initiatives; collaborate with others to stay abreast of initiatives that impact TP&A
• Partner with sales leadership, finance, marketing, product, HR and other teams to align territory planning with overall Gartner objectives and sales forecasts

Senior Manager, Territory Planning & Analytics

Security Operations

• Drive operational excellence of a geographically dispersed Security Operations team.
• Serve as the Incident Commander during the incident response process.
• Continuously seek out opportunities to improve the team’s ability to rapidly and effectively respond to security incidents.
• Work with key business stakeholders to detect, respond to, and remediate security issues.
• Provide mentorship and guidance to team members, promoting a culture of open communication, continuous improvement, and operational excellence.
• Drive automation initiatives, enhancing analyst capabilities and workflows while eliminating monotonous tasks.
• Develop innovative and cutting-edge detection content aligned with ATT&CK, Cyber Kill Chain, and various other cyber security frameworks.
• Bring your own ideas and solutions to a fast-paced, growing, and evolving team centered around operational excellence.
• Ensure smooth handover of alerts and incidents between team members located in various geographic locations.

Director, Security Operations

Recruitment

• Work with Business Leaders, HR Partners, Recruiters and Campus Recruiting Director to create a plan for your Universities.
• Develop innovative and creative ways to attract the best and brightest diverse candidates.
• Coordinate all events at assigned universities ensuring timeliness and consistency.
• Develop relationships with University Leaders and Professors.

Associate University Recruiter

Business Development Rep

• Seek out and drive new business opportunities with new-to-Gartner organizations across your territory, from initial client outreach to close, targeting Large Enterprise organizations.
• Convert viable prospects into active Gartner clients, owning the full sales conversation and negotiation, through to the transition of new clients to the account management team.
• Continually build a pipeline of high-quality opportunities to deliver against your sales metrics ensuring KPI’s are met.
• Manage complex high-revenue sales across matrix and diverse business environments.
• Own forecasting and account planning on a monthly/quarterly/annual basis.

Business Development Executive – Large Enterprise

Sales Development Rep

• Lead, coach, and develop a team of Sales Development Program (SDP) associates
• Drive outreach strategy and execution across new and existing accounts
• Partner with front-line Sales leaders and quota-bearing sellers to support SDP associate pipeline generation and client engagement
• Deliver ongoing feedback and performance management to accelerate associate growth
• Collaborate with Sales Learning & Development and front-line Sales leaders to ensure strong alignment and impactful training

Sales Development Manager

• Account management with an outcome of increased customer satisfaction and an increase in retention and account growth
• Quota responsibility of $800,000+ of contract value within a territory of major client accounts
• Mastery and consistent execution of Gartner’s sales methodology
• Account planning and territory management
• Managing forecast accuracy on a monthly/quarterly/annual basis
• Maintaining competitive knowledge and focus
• In-depth knowledge of Gartner’s products and services

Senior Account Executive, LE, GTS

• Manage a team of 8-10 Account Management Associates or Business Development Associates
• Assist in prioritizing new business outreach activities and cold calling
• Collaborate on campaigns and develop sales resources
• Mentor team members to improve performance and achieve sales outcomes

• Drive value delivery with current Gartner clients
• Ensure clients maximize the value they receive from Gartner services
• Identify, cultivate, qualify and close client growth opportunities
• Continually build a pipeline of high-quality opportunities
• Manage complex high-revenue sales across matrix and diverse business environments
• Own forecasting and account planning on a monthly/quarterly/annual basis

Senior Account Executive, LE/GE, GTS

Backend Engineer

• Lead and manage a 24x7 team of software engineers focused on supporting and maintaining mobile and web applications
• Ensure conference readiness by delivering clear, concise, and business-friendly updates in readiness and status meetings
• Develop and implement strategic plans to reduce incidents for Mobile & Web and Onsite Experience Technology
• Conduct comprehensive analyses of incident data and develop communication strategies for business and technology stakeholders
• Identify, prioritize, and resolve incident trends permanently to enhance application stability and user experience
• Implement effective incident resolution workflows, delegating incidents with clear problem statements, priorities, and deadlines
• Partner with Scrum Masters to compile, publish, and communicate open production bugs and process gaps
• Establish a communication plan with PMs and POs to provide regular updates on the overall health of technical services
• Build and communicate a training strategy to reduce the presence of engineers from onsite Information Booth support
• Create and execute a comprehensive onboarding plan for new engineers
• Develop a talent plan to upskill support engineers on new products and technologies
• Identify a successor and delegate roles and responsibilities during PTOs or conference support
• Lead planning and retrospective sessions for software delivery, ensuring continuous improvement and operational excellence

Senior Manager, Software Engineering – .Net, SQL, Cloud, People Management

• Partner with Sales Executives to create customized strategic plans for sales territories, with a goal of supporting their monthly, quarterly and annual revenue targets.
• Successful participation and completion of the sales development program training curriculum within 15 months.
• Generate leads by prospecting potential clients, identify new sales opportunities with existing clients, and qualifying inbound leads.
• Research prospective and existing companies, C-Level executives, business trends, and competitive intelligence to prepare relevant and tailored outreach to secure meetings.
• Proactively schedule calls with prospective and existing clients via phone, email, LinkedIn, and cold calling.
• Educate prospects and clients on the value of Gartner’s renowned products and services.
• Shadow and/or own calls with aligned Sales Executive.
• Support follow up actions to enable pipeline progression and drive client engagement.

Sales Development Associate

Supply Chain

• Attract, lead, coach and develop a team of quota-bearing associates to drive revenue for Gartner
• Achieve or overachieve financial targets
• Develop and execute strategy for achievement of business results tied to overall sales strategy
• Ensure that each team member is capable of developing and maintaining C-level relationships

Account Executive

Senior Director Analyst, Procurement Digital Transformation Expert

Senior Manager, Engineering – Client Engagement and Retention

Associate Director, Service Technology – Operations

Senior Manager, Territory Planning & Analytics

Director, Security Operations

Associate University Recruiter

Business Development Executive – Large Enterprise

Sales Development Manager

Senior Account Executive, LE, GTS

Sales Development Manager

Senior Account Executive, LE/GE, GTS

Senior Manager, Software Engineering – .Net, SQL, Cloud, People Management

Sales Development Associate

Sales Manager, Supply Chain