Fullsteam

Sales

• Lead sales organizations across multiple business units within a vertical
• Build and manage an inbound/outbound sales organization
• Design sales tactics and resource plans
• Directly accountable for leading, coaching, and managing individual and team performance
• Lead forecasting efforts, pipeline management, and backlog inspection
• Host weekly sales pipeline reviews and win/loss evaluation meetings
• Monitor and analyze sales performance
• Develop new sales approaches to penetrate target customer markets
• Drive and foster a positive organizational culture

Sales Manager

Account Executive

• Build and expand a client base within the Sales Team.
• Engage directly with customer contacts to drive sales growth.
• Generate leads through calls, emails, and virtual meetings.
• Schedule and deliver product demos to prospective clients.
• Maintain accurate records in the company’s CRM system.
• Create quotes, negotiate terms, and close deals aligned with company goals.
• Monitor sales dashboards and follow up on pending opportunities.
• Prepare and present sales forecasts and performance reports.
• Stay informed on software updates, industry trends, and competitors.
• Collaborate with Product and Customer Success teams to ensure product knowledge.
• Represent the company at trade shows and industry conferences.
• Train new sales team members on software and sales processes.
• Adapt to evolving business needs and take on additional responsibilities as assigned.
• Uphold company standards, policies, and values.

People Operations

• Provide first-line HR support to employees and managers
• Provide HR guidance on policies and procedures
• Lead employee relations initiatives
• Identify workplace trends and recommend HR interventions
• Support talent management programs
• Maintain regular communication with business unit leaders
• Analyze HR metrics and trends to provide actionable insights

People Business Partner

• Identify and pursue new business opportunities
• Conduct client needs assessments and deliver tailored solutions
• Represent HoldMyTicket at trade shows and industry events
• Utilize Salesforce CRM to track sales pipeline and targets
• Engage in thorough needs assessments to understand clients’ objectives and pain points
• Negotiate pricing, contracts, and close deals

Account Executive, Live Event Software

Full-stack Engineer

• Own features end-to-end — from technical design and implementation to testing, deployment, and observability — across Next.js UI, Node APIs, and data layers.
• Build high-quality React/Next.js frontends with Tailwind CSS, emphasizing accessibility (WCAG 2.1), Core Web Vitals, and cross-browser/device reliability.
• Design and integrate APIs (REST/GraphQL): write clear contracts, handle auth, rate limiting, and error semantics; integrate third-party APIs when needed.
• Develop backend services in Node.js (Express/Nest or similar), including data modeling, migrations, and business logic.
• Work with databases (MySQL + NoSQL flavors), including query optimization, indexes, and pragmatic use of ORMs (e.g., Prisma/TypeORM).
• Improve reliability & performance using caching (e.g., Redis), background jobs/queues (e.g., SQS/BullMQ), and thoughtful SSR/ISR strategies.
• Contribute to mobile (React Native/Expo) by sharing UI patterns and business logic to extend key web features to mobile.
• Level-up DevOps practices: contribute to CI/CD (GitHub Actions/Vercel/AWS), environment configs/secrets, basic IaC where appropriate, and zero-downtime deploys.
• Instrument and observe applications (logs/metrics/traces) and drive MTTR down with alerting and error budgets (Sentry/Datadog/Grafana or similar).
• Champion security basics (OAuth/OIDC/JWT, session management.
• Raise the bar on code quality via thoughtful PR reviews, reusable abstractions, and incremental refactors.
• Collaborate tightly with Product and Design to shape scope, break work into milestones, and deliver predictable, incremental value.

Senior Software Developer

Operations

• Lead and manage all day-to-day operations across the business.
• Oversee budgeting, financial reporting, and expense management.
• Maintain strong relationships with existing high-value clients, ensuring service excellence and long-term satisfaction.
• Represent the company in the wine industry, reinforcing Cultivate’s reputation as a trusted partner to high end brands.
• Develop and refine SOPs and best practices.
• Ensure compliance with legal, regulatory, safety, and quality standards.
• Define product vision and roadmap aligned with business and customer needs.
• Collaborate with technical partners and resources to ensure product performance and client success.
• Build and retain high-performing teams.
• Foster a culture of accountability, collaboration, and innovation.
• Use data to drive decisions and measure performance.

Vice President, Operations

Customer Success Manager

• Lead onboarding and training for new clients, ensuring a smooth transition to BridalLive's platform.
• Serve as the primary point of contact for assigned accounts, building strong relationships and understanding client goals.
• Monitor account health and usage to ensure clients are leveraging key features that drive retention and value.
• Assist clients with BridalLive Pay setup, including terminal ordering, installation, and configuration.
• Provide basic hardware troubleshooting and escalate technical issues as needed.
• Collaborate cross-functionally with Support, Product, and Sales teams to ensure client needs are met.
• Identify opportunities for upselling or expansion based on client usage and feedback.
• Maintain accurate records of client interactions and account status in CRM tools.
• Advocate for customer needs internally and contribute to product improvement discussions.

Marketing

• Launch, monitor, and optimize paid campaigns on Google and Meta with daily budget, keyword, and audience adjustments.
• Conduct A/B tests on ads, creative, and landing pages to improve CTR, CVR, and SQL/opp conversion.
• Finalize rollout of new LPs, including GTM setup, A/B tests, and site transition tasks.
• Build and optimize workflows in HubSpot and Salesforce for lead nurturing, attribution, and reporting.
• Conduct ongoing keyword productivity and quality score analyses—identify top performers, pause underperformers, and refine targeting.
• Relaunch and optimize ad copy to maintain visibility and ensure LP alignment.
• Run creative tests for video and image ads; evaluate performance, recalibrate visuals and messaging, and analyze cost per SQL/opp.
• Track CVR and funnel progression, diagnose slowness, and test form adjustments (high-intent vs. volume-focused).
• Remove friction (e.g., 2FA) to improve lead flow and conversion.
• Develop and maintain dashboards in HubSpot, Databox, and internal spreadsheets for SQLs, Opps, Customers, CAC, and ROAS.
• Provide actionable recommendations to the Marketing Manager.
• Connect ad campaign data into HubSpot/Salesforce and implement conversion tracking (e.g., Thank You Page setup) for closed-loop reporting.
• Evaluate impact of campaigns on projected revenue using ACV, customer duration, and opportunity data.
• Adjust spend and campaign allocations to maximize ROI.
• Coordinate with Marketing Manager on campaign strategies, optimization requests, and email marketing campaigns.
• Collaborate with Sales to improve pipeline quality and reporting.

Marketing Specialist

Platform Engineer

• Support administration and configuration of the ITSM platform (Jira Service Management/ServiceNow) to enable enterprise processes: Incident, Change, Problem, and Request Management.
• Assist in designing and implementing workflows, automations, and integrations to streamline service delivery.
• Engineer monitoring and alerting capabilities to ensure platform availability and integrity.
• Ensure enterprise service delivery platforms adhere to security policies, including access management and data protection.
• Provide Tier 2/3 platform support for ITSM and ITAM systems.
• Support change management, problem investigations, and service request fulfillment as part of Enterprise Service Delivery.
• Assist in documenting processes, runbooks, and standards to support IT teams and MSP partners.
• Identify opportunities to enhance IT service delivery processes and workflows.
• Develop scripts, automations, and playbooks to improve efficiency and reduce manual work.
• Collaborate with service delivery and platform engineering teams on integrations via APIs and modern DevOps tooling.
• Act as a liaison between IT, management, and end-users.
• Develop clear documentation and standards for implemented solutions to streamline support and enhance service delivery.
• Provide support for complex issues.
• Develop strategies for rapid incident and problem resolution.
• Assist in administering cloud-native infrastructure and applications.

Associate Platform Engineer

Architect

• The Workday Architect will lead the design, development, implementation, and ongoing optimization of our Workday HCM system
• Serve as the platform owner and primary point of accountability for Workday, ensuring alignment with enterprise goals and a superior user experience
• Lead Workday roadmap planning and governance, aligning with organizational priorities and identifying opportunities for process and system improvements
• Manage and optimize Workday security architecture and role-based access controls
• Partner with functional users to lead system testing, including test planning, execution support, and issue resolution
• Lead production support efforts: triage issues, resolve bugs, perform root cause analysis, and implement long-term solutions
• Stay current on Workday releases and functionality enhancements and recommend innovative solutions that improve system performance and user experience
• Oversee vendor and partner relationships related to Workday, including implementation partners, managed services, and support vendors
• Ensure data integrity, compliance, and audit readiness across all Workday modules and associated integrations
• Establish and monitor platform health metrics, system performance indicators, and usage analytics to drive continuous improvement
• Analyze and refine requirements with HR users and vendors to collect and consult
• Champion and drive user adoption and change management strategies related to Workday enhancements and new functionality
• Partner with HR to develop and refine actionable reports and user-friendly dashboards that inform decision-making

Workday Architect

• It's fun to work in a company where people truly BELIEVE in what they're doing!• Fullsteam is a leading provider of vertical software and embedded payments technology dedicated to helping businesses flourish by providing their customers with seamless experiences. With a dynamic and growing team of over 1,900 employees, we are committed to driving innovation and delivering best-in-class software and payment solutions that empower small and medium-sized businesses across numerous industries. Our purpose is to help our customers grow their businesses and delight their customers. Join us and be a part of a forward-thinking company that values growth, excellence, and the success of our clients.• As a People Business Partner at Fullsteam and strategic consultant to our business leaders, you will play a pivotal role in aligning people strategies with business objectives, fostering a positive and productive work culture, and driving organizational success through effective talent management and employee engagement.• Location: Primarily remote – must be located in Atlanta, GA This role is mostly remote, but we’re looking for someone based in Atlanta who can occasionally come into our Buckhead office as needed.• Responsibilities and Duties: Provide first-line HR support to employees and managers, ensuring timely and accurate responses to HR inquiries. Provide HR guidance to managers and employees on policies, procedures, and best practices. Lead employee relations initiatives by assisting with investigations, resolving employee concerns, developing documentation, and promoting a positive work culture. Proactively identify workplace trends and recommend HR interventions to address engagement, performance, and retention challenges. Support talent management programs, including performance management, and leadership development. Support initiatives related to organizational design, change management, and workforce optimization. Lead efforts to ensure the organization has the right people in the right roles. Maintain regular communication with business unit leaders to understand team dynamics and provide support where needed. Help maintain accurate employee records, support HR compliance efforts, and ensure alignment with company policies and labor laws. Support change management efforts and help communicate initiatives effectively within the organization. Analyze HR metrics and trends to provide actionable insights and strategic recommendations. Collaborate with HR COEs to roll out company-wide initiatives such as learning programs and change management processes. Work to create a positive and inclusive workplace culture that reflects the organization's values. Ensure compliance with employment laws and regulations while staying abreast of changes and updates.• Skills and Competencies: Strong Knowledge of HR best practices, employment laws, and industry trends. Exceptional communication and interpersonal skills, with the ability to influence and build strong relationships at all levels. Ability to assess and mitigate risks related to employee relations issues, ensuring compliance with legal requirements and minimizing organizational exposure. Demonstrated ability to think strategically, solve complex problems, and drive results. Takes ownership of challenges, driving solutions with supervision. Demonstrates a forward-thinking approach by anticipating business needs and HR interventions. Thrives in an evolving and high-energy work environment, adapting quickly to shifting business priorities. Maintains composure under pressure and effectively manages competing deadlines. Demonstrates agility in responding to changing business needs and HR challenges. Experience with an HCM system, preferably Workday.• Experience and Education Requirements: Bachelor's degree in Human Resources, Business Administration, or a related field; Master's degree preferred. 3+ years related HR experience, with a focus on business partnership and employee relations. HR certification (e.g., SPHR, SHRM-SCP, CHRP, CHRL) is preferred.• Primarily remote role with occasional in-office attendance required. Fullsteam supports an inclusive workplace that values diversity of thought, experience, and background. Fullsteam is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state, or local law. Recruitment Fraud Alert It has come to our attention that various individuals and organizations are contacting people offering false employment opportunities with Fullsteam. These individuals and organizations may request personal information or money in order to progress the application. Fullsteam does not ask for money transfers or payments from applicants to secure a job. If you are asked for money transfers or payments to secure a job, you should assume that such individuals and organizations are not providing genuine offers or services. If you believe you have received a fraudulent job offer, we would appreciate you contacting us at HumanResources@fullsteam.com . All legitimate open positions at Fullsteam can be found in our careers job site. Please access that from the Apply for a job section to verify the legitimacy of a job offer.

• Primary Responsibilities: • Resolution of technical support tickets • Development and design of new feature requests • Skills & Competencies: • Develop and Maintain Web Applications: Build responsive, scalable, and high-performance frontends using Angular, integrated with Firebase Firestore as the backend data layer. • Frontend Expertise: Leverage Angular (TypeScript, components, services, routing) to create modular, reusable UI codebases that align with modern web standards. • Firestore Integration: Implement and manage Firebase Firestore for structured, scalable NoSQL data storage, including designing collections, querying data, and handling real-time updates. • API Consumption: Design and integrate RESTful APIs or Firebase SDKs to ensure seamless communication between Angular frontends and Firestore databases. • State Management: Utilize Angular tools like RxJS, or custom services to manage application state and sync with Firestore’s real-time capabilities. • Security & Optimization: Apply Firestore Security Rules to protect data and optimize Angular apps for performance (e.g., lazy loading, AOT compilation, efficient Firestore queries). • Collaboration: Work with Leadership team and stakeholders to translate requirements into technical solutions, ensuring smooth deployment. • Troubleshooting: Debug and resolve issues across the stack, from Angular frontend bugs to Firestore query or configuration errors. • Version Control: Use Git for source code management, collaborating effectively in team environments.

Full Stack Developer

• Identify and prospect potential clients through various channels, including cold calling, email campaigns, networking events, and social media platforms.
• Conduct in-depth needs analysis and discovery with prospective clients to understand their pain points and business goals.
• Tailor software solution presentations and demos to address their unique requirements with a customer centric and value-driven approach.
• Build and maintain relationships with prospective clients, serving as their primary point of contact throughout the sales cycle.
• Negotiate contract terms and pricing with clients, working closely with cross-functional teams to ensure compliance and mutual agreement.
• Maintain an accurate record of sales activities, leads, and opportunities in the CRM system.
• Develop and manage a sales pipeline to achieve monthly, quarterly, and annual targets.
• Leverage sales dashboards to understand where to focus your time and activities.
• Collaborate closely with internal teams, including leadership, marketing, product management, and customer success, to align strategies and ensure a seamless customer experience.
• Stay informed about industry trends, competitor activities, and market developments.
• Utilize this knowledge to position the solution effectively and provide insights to clients.
• Provide regular sales forecasts, reports, and updates to management, highlighting progress, challenges, and opportunities.