Farmers Insurance

Data Scientist

• Develops highly complex value-based analytics solutions for quality, business process functionality, or other strategic/data/analytic initiatives of advanced complexity
• Collaborates with cross-functional teams to identify and establish analytics requirements
• Creates detailed documentation and business plans that address stakeholder needs
• Liaises between IT, data science/R&D teams and Product Management for analytics models and data solutions
• Develops and implements expert level enterprise-wide data integration strategies
• Continuously works to improve data platforms, dashboards, and reports to meet emerging and changing business demands and guidelines
• Mentors, advises, coaches, and provides leadership to ensure solutions are properly implemented
• Manages data from multiple sources and uses project management skills to complete highly complex projects

Director of Product Analytics

Customer Support

• Delivery of exceptional customer service while proactively seeking solutions within compliance and legal requirements
• Communication with customers via multiple channels (phone, chats, emails) while navigating multiple systems and platforms
• Assisting internal and external customers with moderately complex issues related to insurance matters
• Documenting customer interactions and outcomes thoroughly in the system
• Escalating unresolved issues requiring advanced support for further resolution
• Staying informed about underwriting and policy guidelines and other updates including compliance and legal requirements
• Recognizing opportunities for process improvement and making recommendations to leadership

Customer Care Representative

• Deliver exceptional customer service while proactively seeking solutions within compliance and legal requirements
• Communicate with customers via multiple channels (phone, chats, emails) while navigating multiple systems and platforms
• Receive and respond to inquiries related to insurance matters
• Interact with customers, agents, and others to resolve moderately complex issues regarding policy provisions and conditions
• Document customer interactions and outcomes thoroughly in system
• Recognize opportunities for process improvement and makes recommendations to leadership

Insurance

• Leads competitor analysis to inform product strategies.
• Evaluates models, rating variables, and market segments to recommend strategic adjustments that improve competitive positioning.
• Analyzes competitor earning reports, market positioning, and countrywide rating curves to guide product development and rate strategies.
• Leverages insights from market analysis, customer feedback, and benchmarking to drive product initiatives and pricing decisions.
• Accountable for achieving/exceeding profit and growth targets in assigned geography.
• Develops strategic vision and supporting roadmap that will profitably expand market share within assigned geography.
• Collaborates with cross-functional teams to design and implement product strategies and operating standards that facilitate profitable growth.
• Uses broad business knowledge to contribute to strategic planning for rating approaches, rating variables, and performance metrics.
• Optimizes rating structures by analyzing losses, coverage types, and industry trends.
• Performs advanced trend analyses such as retention analysis and new money trends to support product planning and inform decisions.
• Leads P&L driven projects to adjust rating factors, refine pricing models, and enhance profitability through targeted rating initiatives.
• Monitors performance and communicates product, pricing, underwriting philosophies, strategies, and financial results to internal/external partners, leadership, as well as team members.
• Tracks product performance metrics to identify trends, ensure compliance, and assess alignment with business objectives.
• Prepares reports for stakeholders and senior leadership.
• Maintains systems to monitor financial results, product outcomes, and post-project performance.
• Leverages data to deliver actionable insights and recommendations.
• Guides and supervises efforts of direct reports to execute product line strategies aligned with business objectives.

Business Insurance Product Director

• Utilizes specialized knowledge and experience to apply advanced analytics and modeling to improve business results
• Leverages unique customer information and behavioral data to influence strategic business decisions while using complex, innovative analytics, multi-variate models, machine learning and data mining technologies
• Assists in and leads complex, cross-functional projects operationalizing business decisions
• Works independently receiving guidance in only the most complex situations
• The role mentors, coaches, and trains less experienced team members and supervises direct reports who are individual contributors

Senior Data Science Manager – Marketing

Product Analyst

• Responsible for obtaining and evaluating information that supports revenue growth and profitability.
• Analyzes information using data correlation, and statistical analysis.
• Modifies computer programs to extract information from company databases.
• Prepares state indications and other analyses of loss experience, retention, and expense data.
• Responsible for development of data and information structure.
• Performs primary field research, including customer, distribution, competitor, insurance department, and market surveys.
• Identifies market segments and develops specialized pricing approaches.
• Measures and monitors performance of states, initiatives, and identified segments.
• Facilitates through other parts of the organization to accomplish results.
• Performs other duties as assigned.

Product Analyst I, II

Business Analyst

• Partners with business teams to design and implement moderately complex data-centric and value-added systems and solutions that enable business outcomes.
• Develops moderately complex value-based analytics solutions for quality, business process functionality, or other strategic/data/analytic initiatives of moderate complexity.
• Collaborates with cross-functional teams to identify and establish analytics requirements.
• Creates detailed documentation and business plans that address stakeholder needs.
• Liaises between IT and Product Management for data solutions.
• Develops and implements moderately complex enterprise-wide data integration strategies that utilize various data-marts and data warehouse applications to enhance reporting.
• Continuously works to improve data platforms, dashboards, and reports to meet emerging and changing business demands and guidelines.
• Manages data from multiple sources and uses project management skills to complete moderately complex projects with minimal coaching and guidance.

Data Product Owner – Business Solutions Analyst

Inside Sales

• Manages an assigned portfolio of core Foremost Independent Agencies
• Drives profitable premium growth
• Achieves financial and operational goals
• Develops and manages agency partnerships
• Serves as the primary relationship between the agency and the company
• Promotes and supports the available suite of Foremost products and services within an assigned portfolio
• Develops and executes territory tactical plan and agency management processes
• Builds and cultivates mutually beneficial agency partnerships
• Drives and ensures quality of new business flow

Inside Sales Territory Manager

Solutions Engineer

• Demonstrates customer needs by interpreting into viable solutions and leads the system design
• Effectively breaks down features and writes and refines user stories, including clear and accurate acceptance criteria
• Executes Test-Driven (TDD) and Behavior-Driven Development (BDD) to build in quality
• Performs broad and detailed impact assessments relating to people, processes, and/or technology to evaluate work
• Supports implementation activities, troubleshoots user/system environmental issues, and provides training
• Supports business in building a Lean Business case and breaking epics into features
• Identifies and raises issues, risks with functional design, and offers alternative solutions
• Works with the Product Owner to confirm that the code and acceptance tests reflect the desired functionality
• Codes instructions for computer programs/objects/components in multiple applications; configures packaged software
• Provides a high level of expertise in the solution design and functionality of business applications
• Reviews and validates the application technical design of team members to ensure alignment with business needs and best practice architecture principles
• Responsible for the conceptual design/architecture of business applications, monitors, and mentors lower-level colleagues to ensure accuracy of program logic and efficient use of computer and storage resources
• Conducts system studies, analyzes existing computerized and manual processes to improve efficiency
• Researches and develops techniques for automation
• Documents and implements programs according to installation standards and conventions
• Analyzes and makes recommendations on the need for system backup, security, restart/recovery, balancing controls, and recommends approaches for meeting such needs
• Analyzes and documents the requirements and approaches to data conversion and data modeling
• Quality checks program code, related objects, and documentation
• Delivers working code each sprint
• Conducts audits to ensure test planning and execution adhere to standards and guidelines
• Defines advanced test plans needed to achieve an appropriate level of coverage
• Contributes to the overall test strategy
• Develops and documents application quality and testing standards and best practices and measuring techniques
• Mentors junior team members in test planning and execution tools and techniques
• Participates in key ceremonies to drive execution, improve flow, and ensure transparency
• Provides limited guidance to junior team members when needed
• Plans work via the preparation for and participation in Program Increment (PI) Planning and Sprint Planning, which includes developing and committing to Team PI Objectives and Sprint goals
• Demonstrate working code to Product and Business Owners and support the Product Owner in the execution of the iteration and PI System Demos
• Actively participates in the Sprint Retrospectives, Inspect and Adapt, discusses opportunities for improvement, and is responsible for executing improvement stories
• Participates in Daily Stands-ups

Solution Engineer – Applied AI, Google GCP

Strategy

• This role is dedicated to the development and implementation of our third-party data strategy for underwriting and agent quote flow and will play a critical leadership function in shaping and executing the third-party data strategy to streamline agent quoting and accelerate underwriting decisions.
• Oversees the development of underwriting excellence by identifying operational weaknesses which affect profit and growth goals cross the Property and Casualty, Auto and Workers Compensation business units.
• Evaluates corporate policies, procedures, and practices related to Commercial operating results and recommends and directs modifications with corrective measures.
• Performs and directs special projects, industry research and development, and training enhancements: develops, implements, and monitors 3rd Party validation programs.
• Acts as a liaison between Home Office Underwriting, Risk Management, Product Management, Commercial Operations, and the Commercial Service Centers.

Data Strategy Manager

• Design, build and maintain the end-to-end modernization roadmap, describing the evolution from legacy on-premises mainframe environments to a unified Guidewire Cloud future state.
• Partner with business leaders to translate complex commercial insurance requirements (e.g., multi-location policies, diverse risk assessments) into scalable platform configurations.
• Act as a trusted advisor to key stakeholders, aligning technical modernization milestones with broader business value and organizational agility.
• Establish and enforce standards for Gosu scripting, APD design, JDP UI/UX and the Guidewire data model to minimize technical debt and ensure "evergreen" compatibility.
• Oversee the design of robust integration layers using REST /Cloud APIs and messaging frameworks to connect Guidewire with third-party data services (e.g., LexisNexis, Verisk) and internal core systems, like Salesforce (CRM), Earnix (Rating) etc.
• Provide hands-on guidance to development teams, conducting critical code reviews, as needed and leading troubleshooting efforts for complex system issues.
• Lead the technical strategy for migrating on-premises legacy mainframe policy admin system to the Guidewire Cloud Platform (GWCP).
• Establish CI/CD pipelines, automated testing strategies, and observability frameworks tailored for cloud-native Guidewire deployments.
• Optimize cloud-native implementations for high-speed, transaction-heavy commercial operations, ensuring security and regulatory compliance.
• Design and implement "Agentic AI" pilots, such as the Underwriting Assistant, to automate manual triage and data enrichment.

Senior Solution Architect – Guidewire

Account Manager

• Owns and manages assigned portfolio driving profitable growth to achieve financial and operational targets
• With moderate guidance from management and field distribution partners, assists in developing and executing territory tactical plan and agency management processes
• With coaching, builds and cultivates mutually beneficial agency partnerships with agency ownership, management, and frontline staff using a consultative sales framework
• Establishes position as a trusted advisor while delivering product, underwriting philosophy, appetite, and system training
• With moderate guidance creates, maintains, and executes high quality agency strategies and plans
• Coordinates plans with field distribution partners
• With coaching, drives and ensures quality of new business flow
• Provides appetite and target market clarity

Inside Territory Manager, MI, OH, IN, KY

Growth Marketing

• Responsible for leading and managing sales growth in direct distribution (online and call center) audience
• Develops and executes strategic business plans, initiatives and marketing to generate gross written premium, new business, and profit targets
• Leads a team to build, manage and execute on growth initiatives
• Drive experimentation through A/B and multivariate testing, personalization at scale, and performance-based optimization

Director of Growth Strategy

Architect

• Designs and develops IT architecture strategy, standards and roadmap.
• Creates Enterprise architecture delivery in alignment with Enterprise architecture vision and direction.
• Interprets internal/external business challenges and recommends best practices to improve products, processes or services.

Lead Data Integration – Streaming Architect

• Partners with business teams to design and implement complex data and analytics-centric and value-added systems and solutions that enable business outcomes
• Develops complex value-based analytics solutions for quality, business process functionality, or other strategic/data/analytic initiatives that are complex in nature
• Collaborates with cross-functional teams to identify and establish analytics requirements
• Creates detailed documentation and business plans that address stakeholder needs
• Liaises between IT, data science/R&D teams and Product Management for analytics models and data solutions
• Trusted business partner working with business leaders and cross-functional teams to identify key challenges and work on resolutions with the goal of improving organizational performance
• Develops and implements complex enterprise-wide data integration strategies that utilize various data-marts and data warehouse applications to enhance reporting
• Continuously works across departments with a variety of stakeholders to develop and execute project plans, improve data platforms, dashboards, and reports to meet emerging and changing business demands and guidelines

Director of Product Analytics

Customer Care Representative

Customer Care Representative

Business Insurance Product Director

Senior Data Science Manager – Marketing

Product Analyst I, II

Data Product Owner – Business Solutions Analyst

Inside Sales Territory Manager

Solution Engineer – Applied AI, Google GCP

Data Strategy Manager

Senior Solution Architect – Guidewire

Inside Territory Manager, MI, OH, IN, KY

Director of Growth Strategy

Lead Data Integration – Streaming Architect

Business Solutions Manager