Field Property Claims Adjuster

Farmers Insurance

Field Property Claims Adjuster evaluating property damage and negotiating settlements by visiting policyholders’ residences in the Greater Milwaukee area. Utilizing software, vehicles, and strong customer service skills in a dynamic role.

Posted 7/21/2026full-timeRemote • Wisconsin • 🇺🇸 United StatesMid-LevelSenior💰 $28 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills and effective communication abilities while conducting investigations and negotiating settlements. Proficient in using claims handling software and maintaining professionalism in diverse stakeholder interactions.

Highest-signal resume keywords

Claims Handling SoftwareCustomer Service ExperienceExcellent Communication SkillsInsurance ExperienceValid Driver's License

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Property Damage AssessmentLiability DeterminationLoss EvaluationNegotiation SkillsSubrogation Evaluation

Soft Skills

Outgoing PersonalityProfessional DemeanorEagerness to Learn

Tools & Technologies

MS WordExcelOutlookSmartphonesClaims Software

Certifications & Qualifications

High School DiplomaBondable

Industry Keywords

InsuranceFraud InvestigationArson InvestigationSafety StandardsStakeholder Engagement

About the role

Key responsibilities & impact

Conduct both virtual and on-site investigations by visiting policyholders’ residences to assess property damage, determine liability, evaluate the extent of loss, and negotiate fair settlements.
Use claims handling software, a company car, and a laptop to determine claims-related damage and write estimates in a paperless environment.
Evaluate and report on potential subrogation opportunities.
Reports incidents involving theft, fraud, or arson to appropriate state and industry agencies.
Perform duties independently, with work directly impacting management outcomes.
Acts as a company representative in public interactions, maintaining a professional demeanor consistent with management standards.
Engages regularly with a variety of stakeholders, including policyholders, claimants, agents, witnesses, contractors, law enforcement, fraud and arson investigators, attorneys, medical professionals, and other relevant parties.
Use strong customer service skills to negotiate with policyholders to settle the claim.
Performs additional duties as assigned.
Promotes safety at all times and complies with safety/ergonomic standards as outlined in relevant company published manuals.

Requirements

What you’ll need

High School diploma or equivalent required.
Excellent Customer service experience, preferably in a retail environment.
Construction or Insurance experience is highly desirable and preferred.
Excellent communication skills – both oral and written.
Computer Literate: MS Word, Excel, Outlook.
Proficiency with smartphones and applications.
Eagerness to learn about insurance policies and property damage from the inside out to identify how coverage applies to a particular loss.
Outgoing personality that would enjoy interacting with a wide variety of people including policyholders, claimants, agents, witnesses, and fraud investigators.
Valid driver's license and Bondable. Final candidates will also be subject to a Motor Vehicle Record background check as this position may include a company vehicle.

Benefits

Comp & perks

Paid training through the award-winning and industry-leading University of Farmers.
Flexibility and independence to work outside the confines of a desk job.
Total Rewards Benefits Package: 401K and a competitive starting salary.
Rapid growth potential and management opportunities for success-oriented people through education, mentorship programs, and inspirational leadership at a company you can be proud of.