Field Property Claims Adjuster

Farmers Insurance

Field Property Claims Adjuster for Farmers Insurance conducting investigations and negotiating settlements. Involves travel to policyholders' residences in Madison, WI with virtual and on-site assessments.

Posted 7/25/2026full-timeMadison • Wisconsin • 🇺🇸 United StatesMid-LevelSenior💰 $28 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong customer service skills and effective communication abilities while conducting investigations and negotiating claims. Proficient in using claims handling software and maintaining professionalism in diverse stakeholder interactions.

Highest-signal resume keywords

Claims Handling SoftwareCustomer Service ExperienceExcellent Communication SkillsInsurance ExperienceValid Driver's License

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Property Damage AssessmentLiability DeterminationLoss EvaluationNegotiation SkillsSubrogation Evaluation

Soft Skills

Outgoing PersonalityProfessional DemeanorInterpersonal Skills

Tools & Technologies

MS WordExcelOutlookSmartphonesClaims Handling Applications

Certifications & Qualifications

High School DiplomaBondable

Industry Keywords

InsuranceFraud InvestigationArson ReportingSafety StandardsCatastrophe Deployment

About the role

Key responsibilities & impact

Conduct both virtual and on-site investigations by visiting policyholders’ residences to assess property damage, determine liability, evaluate the extent of loss, and negotiate fair settlements.
Use claims handling software, a company car, and a laptop to determine claims-related damage and write estimates in a paperless environment.
Evaluate and report on potential subrogation opportunities.
Reports incidents involving theft, fraud, or arson to appropriate state and industry agencies.
Perform duties independently, with work directly impacting management outcomes.
Acts as a company representative in public interactions, maintaining a professional demeanor consistent with management standards.
Engages regularly with a variety of stakeholders, including policyholders, claimants, agents, witnesses, contractors, law enforcement, fraud and arson investigators, attorneys, medical professionals, and other relevant parties.
Use strong customer service skills to negotiate with policyholders to settle the claim.
Performs additional duties as assigned.
Promotes safety at all times and complies with safety/ergonomic standards as outlined in relevant company published manuals.
Employees assigned to the Catastrophe team will be required to travel away from their residence for a specified period of time, usually consisting of 2-3 days. Although this is not a CAT-specific role, hires will be expected to commit to 1–3 CAT deployments per year.

Requirements

What you’ll need

High School diploma or equivalent required.
Excellent Customer service experience, preferably in a retail environment.
Construction or Insurance experience is highly desirable and preferred.
Excellent communication skills – both oral and written.
Computer Literate: MS Word, Excel, Outlook.
Proficiency with smartphones and applications.
Eagerness to learn about insurance policies and property damage from the inside out to identify how coverage applies to a particular loss.
Outgoing personality that would enjoy interacting with a wide variety of people including policyholders, claimants, agents, witnesses, and fraud investigators.
Valid driver's license and Bondable.

Benefits

Comp & perks

Paid training through the award-winning and industry-leading University of Farmers.
Flexibility and independence to work outside the confines of a desk job.
Total Rewards Benefits Package: 401K and a competitive starting salary.
Rapid growth potential and management opportunities for success-oriented people through education, mentorship programs, and inspirational leadership.