Experian

Account Executive

• Responsibility in a named account environment generating revenue growth and managing your client relationship.
• Maintain close alliances with senior client management personnel, offering recommendations through formal sales presentations and written proposals, and negotiating annual and individual pricing contracts and agreements.
• Be a strategic partner and primary contact for each client, helping them use data, analytics, software, and technology solutions to lead lending, risk management, and fraud prevention.
• Uncover new opportunities by developing relationships with new partners across the financial services industry.
• Collaborate with members across different teams balancing priorities, bringing the right people to the table, handling issues and identifying opportunities.
• Develop forecasts, advance pipelines, and ensure delivery of solutions.

Client Executive, West Region

DevOps Engineer

• Support, evolve, and ensure the reliability of applications and infrastructure running in AWS environments.
• Ensure availability, performance, scalability, and resilience of production services.
• Define, implement and monitor reliability indicators (SLIs, SLOs and SLAs).
• Automate provisioning and management of infrastructure using Infrastructure as Code (IaC).
• Participate in incident response, troubleshooting, root cause analysis (RCA) and implementation of preventive actions.
• Maintain and develop automations, CI/CD pipelines and GitOps practices to reduce manual tasks and improve operational efficiency.
• Implement and enhance observability, monitoring and alerting solutions using metrics, logs, traces and dashboards.
• Analyze performance, capacity and availability bottlenecks, proposing continuous improvements.
• Collaborate with Development, Architecture, Security and Product teams to promote reliability and operational best practices.

Site Reliability Engineer, Mid-level

Customer Success Manager

• Connect customer data and behavior to CRM decision-making
• Translate analytical models into practical CRM actions
• Contribute to increasing customer engagement, conversion, and retention
• Monitor performance of campaigns using NBO/NBA

Senior Data Analyst – SME CRM

Security Analyst

• Partner with system owners to prioritize and coordinate the remediation of security vulnerabilities
• Track remediation activities, validate completed fixes, and monitor progress against established deadlines
• Hold stakeholders accountable for remediation commitments
• Develop and maintain security reports, dashboards, and automation solutions
• Create, maintain, and improve security documentation
• Assist technical teams in understanding and adhering to security processes
• Provide timely and accurate guidance to stakeholders regarding security governance
• Identify opportunities to improve vulnerability detection capabilities
• Contribute to continuous improvement initiatives

Junior Security Analyst

• Ensure cloud products and services are reliable, observable, scalable, secure, and resilient
• Protect the customer through high availability, fast response times, and consistent performance with minimal service disruptions
• Measure success by uptime, latency, reliability, and customer satisfaction
• Identify reliability risks early and influence architect decisions
• Establish reliability requirements and validate system behavior under failure conditions
• Create operational excellence, increase system resilience, and drive continuous improvements.

Mid SRE – Cloud Product Reliability

Client Services Representative

• Maintain client satisfaction and expand employer services within assigned account territory
• Drive sales and provide superior customer experience
• Initiate client-facing sales efforts for current clients and new logos prospects
• Consult with clients to construct solutions to meet their needs
• Facilitate and negotiate contract renewals and RFPs through the complete sales cycle
• Build and sustain trusted advisor relationships with client executives
• Maintain ongoing contact with clients and develop understanding of their environments

Client Development Executive – Employer Services

Bilingual

• Perform preventive fraud analysis for online purchases
• Analyze purchase/service requests
• Conduct bulk analyses of purchase/service requests
• Participate in meetings to align and discuss improvements to the analysis process

Bilingual Authentication Operator I

Full-stack Engineer

• Take a leading role in the design, development, enhancement, and support of cloud-based applications, APIs, and backend services that enable audience onboarding, audience management, taxonomy management, and activation workflows
• Build expertise in existing products and systems, contribute to their ongoing reliability and evolution, and help deliver new capabilities that improve scalability, usability, and operational effectiveness
• Collaborate with product, architecture, and engineering teams to deliver scalable, reliable, and secure solutions while contributing to technical design, implementation, operational excellence, and mentoring of other engineers
• Design, develop, test, and maintain cloud-based applications, APIs, backend services, and user-facing applications that support audience onboarding, audience management, taxonomy management, and activation workflows
• Develop expertise in existing products, services, workflows, and business processes; contribute to their ongoing support, maintenance, troubleshooting, and enhancement while ensuring reliability and business continuity
• Contribute to technical design, architecture discussions, and implementation planning by evaluating tradeoffs, proposing solutions, and helping ensure systems are scalable, secure, maintainable, and aligned with business objectives
• Design, implement, and support integrations between internal systems, databases, cloud services, and third-party platforms using APIs, data pipelines, and service-based architectures
• Participate in monitoring, troubleshooting, incident response, and continuous improvement activities to ensure production systems remain reliable, observable, and performant
• Collaborate with product managers, architects, engineers, and other stakeholders to clarify requirements, align technical solutions with business goals, perform peer reviews, and provide guidance to other team members

Senior Software Engineer – Full Stack

Operations

• Analyze cloud spending, identify optimization opportunities, and implement cost-saving initiatives through collaboration with engineering teams
• Develop and maintain cloud spend forecasts and budgets based on historical data and business trends
• Create and maintain dashboards and reports that provide visibility into cloud costs, usage trends, and key drivers
• Establish and enforce cloud financial governance practices, including tagging strategies and cost allocation models
• Collaborate with engineering, finance, and product teams to incorporate FinOps best practices.

Senior FinOps Analyst

• Ensure cloud products and services are reliable, observable, scalable, secure, and resilient.
• Protect the customer through high availability, fast response times, and consistent performance with minimal service disruptions.
• Identify reliability risks early and influence architect decisions.
• Establish reliability requirements and validate system behavior under failure conditions.
• Create operational excellence, increase system resilience, and drive continuous improvements.

Mid Cloud Product Reliability Engineer

Cloud Engineer

• A cloud observability engineer’s day is about making complex systems understandable, improving signal quality, and enabling faster, smarter debugging across teams.
• Check system health, review alerts/incidents.
• Triage alerts
• Investigate issues
• Improve observability instrumentation
• Build and improve dashboards
• Alert optimization
• Work with development teams and other engineering partners.
• Continuous improvements.
• Release support.
• Design and implement observability frameworks using metrics, logs, and distributed tracing
• Develop dashboards, alerts, and visualizations to monitor system health
• Standardize observability practices across engineering teams (logging, telemetry, tracing)
• Implement and manage native monitoring tools.
• Build alerting systems (avoid alert fatigue)
• Participate in on-call rotations
• Build intelligent alerting using Improve System Reliability/ proactively reduce risk
• Identify reliability risks to help harden systems against failure
• Reduction in alert noise / false positives
• Increased observability coverage (% of services instrumented)
• Improved SLO compliance
• Embed observability into applications
• Add tracing/metrics into code
• Standardize logging formats
• Ensure all services are observable end-to-end

Mid Cloud Observability Engineer

• Support cloud financial operations by providing visibility into cloud spend
• Monitor and analyze cloud usage and costs, develop reports and dashboards
• Identify cost-saving opportunities and assist in implementation of optimization initiatives
• Assist in forecasting, budgeting, and variance analysis for cloud spend
• Partner with engineering, finance, and product teams

Mid FinOps Analyst

Payroll

• Collaborate with others on this multi-year, major strategic initiative to build a new business.
• Assist leadership with managing specific client relationships.
• Lead client projects which include task management, file organization, project deadlines, and billing.
• Provide clients with payroll tax consulting and guidance.
• Help clients improve payroll tax processes.
• Help clients identify and assess payroll tax refunds.
• Provide clients with M&A support to satisfy reporting requirements and secure savings.
• Provide federal and state audit support services.
• Engage with federal, state, and local taxing authorities to resolve client matters.
• Manage tax risk in a thoughtful, wise, and logical manner.
• Assist leadership in research, publications, and presentations.

Payroll Tax Consulting, Associate

• Responsible for generating revenue growth and managing client relationships in a named account environment
• Maintain close alliances with senior client management personnel, offering recommendations through formal sales presentations and written proposals
• Negotiate annual and individual pricing contracts and agreements
• Act as a strategic partner and primary contact for clients, helping them use data, analytics, software, and technology solutions
• Uncover new opportunities by developing relationships with partners across the financial services industry
• Collaborate across different teams, balance priorities, handle issues, and identify opportunities
• Develop forecasts, advance pipelines, and ensure delivery of solutions
• Identify new ways to grow business and expand partnerships
• Prioritize accountability and build trust with teammates and customers

Client Executive

• Manage an assigned portfolio of Fintech clients and build long-term strategic partnerships
• Align Experian capabilities to client objectives and deliver measurable business value
• Identify opportunities to improve growth, risk management, fraud prevention, customer acquisition, and operational efficiency
• Serve as the voice of the customer within Experian and partner across teams to deliver integrated solutions
• Drive revenue growth, strengthen client relationships, and create exceptional client experiences