Esri

Account Manager

• Build relationships. Prospect, develop, and implement location strategies for large, complex organizations. Create new opportunities within high-level accounts and deepen relationships. Participate in and present at trade shows, workshops, and seminars.
• Understand our customers. Demonstrate advanced industry knowledge and its relevance to the application of GIS. Identify key stakeholders and business drivers within organizations and gain access to executive, enterprise-level decision makers. Understand complex customer budgeting and acquisition processes.
• Learn and grow. Clearly articulate the strength and value of Esri technology as it relates to the needs of major cities and affiliated organizations. Consistently conduct research and pursue professional development to ensure competitive knowledge. Use your innovative whiteboarding and presentation skills to support visual storytelling.
• Deliver results. Proactively execute the account management and sales processes for all opportunities in order to meet revenue goals. Continually evaluate work in terms of its contribution to meeting customer needs.
• Collaborate with others. Lead account strategies by consistently collaborating with teams across Esri and Esri business partners. Actively share knowledge and support/mentor team members. Be motivated and resourceful and take initiative to resolve issues.

Senior Account Manager – Local Government

Project Manager

• Lead medium to large-scale strategic and technology projects using a blend of Agile and Waterfall methodologies.
• Manage all phases of project delivery, including planning, requirements gathering, solution design, testing, implementation, and post-project review.
• Partner with business leaders, stakeholders, and cross-functional teams to define project objectives, deliverables, timelines, and success metrics.
• Monitor project scope, timelines, budgets, risks, and dependencies to ensure successful project outcomes.
• Provide clear and timely project status updates to stakeholders and leadership teams, ensuring transparency and alignment.
• Facilitate collaboration among project team members and business partners to drive progress and remove barriers.
• Proactively identify project risks, issues, and roadblocks, and develop mitigation strategies to keep projects on track.
• Manage stakeholder expectations through effective communication, problem-solving, and change management practices.
• Coordinate with external vendors and third-party partners, influencing outcomes and resolving challenges as needed.
• Promote a culture of continuous learning, innovation, and process improvement across project teams.
• Ensure project work adheres to Summit's Project Management Office (PMO) standards and industry best practices.

General

• Lead the planning, design, and construction phase support services for new trenchless installations and trenchless rehabilitation projects.
• Manage trenchless and tunnel projects including scope, schedule, budget, and client relations.
• Collaborate with and lead multidiscipline and multi-location internal and external teams.
• Perform and/or supervise geotechnical and trenchless design analyses
• Manage development of designs for new trenchless installations and trenchless rehabilitations, tunnels, shafts, excavation support, and other underground facilities including preparation of calculations and design reports, plans, specifications, reports, and other project contract documents.
• Prepare proposals including approach narratives, level of effort estimates, and client coordination.
• Mentor and train junior staff.
• Lead business development efforts to pursue trenchless design projects across the country and support growth of Schnabel’s trenchless practice.

Trenchless Practice Lead

Data Engineer

• Develop and execute Summit Credit Union's enterprise data strategy to support business and technology objectives.
• Design, build, and maintain data architectures, databases, data models, and integration solutions that enable scalable and reliable data management.
• Partner with business leaders, developers, engineers, and IT teams to understand data needs and deliver solutions that drive business value.
• Establish and maintain data governance practices that ensure data quality, consistency, security, and regulatory compliance.
• Analyze complex datasets to identify trends, answer business questions, and support informed decision-making.
• Leverage historical data and analytics to develop insights and predictive models that support future business outcomes.
• Recommend and implement data tools, technologies, and best practices to improve data capabilities and operational efficiency.
• Develop and monitor key performance indicators (KPIs) and metrics related to data consumption, integration, and utilization.
• Ensure data is protected against unauthorized access while remaining accessible to authorized users.
• Exercise independent judgment when evaluating technologies, data solutions, and business opportunities.
• Communicate technical concepts and insights effectively to both technical and non-technical audiences, including senior leadership.

Business Development Rep

• Market Research and Analysis: Identify trends, market conditions, competitor activity, and growth opportunities across assigned sectors to guide business development strategy.
• Business Development: Prospect, qualify, and develop new customers across assigned markets, with a focus on high-value industrial and infrastructure projects that diversify revenue and support regional growth.
• Sales Strategy and Execution: Create market-specific sales strategies, conduct client meetings and presentations, and communicate the value of AssetGuard’s polyurea coating and lining solutions using proven project outcomes and technical expertise.
• Territory Development: Build market presence primarily across the Midwest, Rust Belt, Northeast, and East Coast, while remaining flexible to pursue opportunities nationwide based on customer demand and business needs.
• Cross-Functional Collaboration: Partner with marketing, technical, production, and project management teams to align product offerings with client needs, support successful project execution, and ensure customer satisfaction.
• Reporting and Forecasting: Prepare sales performance reports, share market insights and client feedback, and forecast sales and revenue for assigned markets to support strategic planning.

Business Development Representative – Industrial

Customer Support

• Answer inbound phone calls, emails, and web inquiries promptly and professionally
• Qualifying inbound leads: gather contact details, needs, timeline, budget, and buying readiness; record and update CRM entries
• Route qualified leads to outside sales with clear handoff notes and follow-up tasks
• Support outside sales: prepare quotes/proposals, assist with order entry, track contract and fulfillment status
• Manage client issues (billing, product questions, returns, scheduling); resolve or escalate according to guidelines
• Conduct onboarding tasks and follow-ups to ensure timely time-to-value for new clients
• Maintain accurate CRM and ticket records; document interactions and next steps
• Follow up on outstanding quotes, renewals, and service requests to advance opportunities
• Contribute client feedback and suggestions to product, operations, and sales teams

Sales Support Representative

Technician

• Install caulk into joints using a bulk caulk gun, pulling product out of buckets, using “sausage” tubes, or standard tubes.
• Inspect joints to make sure they are sound, and that all joint filler material has been removed, and size is acceptable.
• Joints requiring it will be packed with backer rod to ensure proper joint depth, eliminate three side adhesion, and provide a sound backing to tool against.
• Must be able to operate and work on a forklift, boom lift and/or scissor lift.
• If required, joint primer is applied using a spatula type knife of proper size, smoothing sealant to match masonry mortar joints.
• When using self-leveling products, use compatible material to “dam” ends, penetrations, and holes, so that the material remains in the joint.
• Mix material when required utilizing a drill and mixing paddle. Mix according to manufacturer’s directions.
• Access to joints may require use of boom lifts, scissor lifts, swing stage, scaffolds, ladders, boswain’s chair (sky genie), or bucket trucks to reach heights inside and outside of buildings under construction.
• Clean tools using toluene or xylene type products. Specific care and precautions are to be taken when working with these solvent type materials.

Waterproofing Technician

• Build relationships. Present, demonstrate, and support selling Esri software and solutions as part of the account team. Gain access to technical enterprise-level decision makers and lead technical meetings that drive revenue.
• Be an expert. Be a technical leader of Esri technology as well as a subject matter expert of Public Safety. Demonstrate your advanced understanding of sales strategies and initiatives to develop complex solutions for Esri’s most strategic customers. Understand an organization’s business structure, associated workflows, third party business systems, and integration points. Share knowledge and coach new team members on best practices.
• Solve problems. Proactively craft and propose solutions that clarify how GIS brings business value to our customers by addressing the critical challenges they face. Define and deliver complex strategies that align Esri technology with our largest customers’ business needs.
• Tell our story. Design presentations for technical and non-technical audiences within Esri’s largest customers. Provide configuration guidance and best practices. Present at large conferences and executive engagements.

Senior GIS Solution Engineer – Public Safety

• Lead in-store visits and merchandising of product
• Serve as primary contact for major retailers
• Offer product knowledge training for retail associates

Territory Account Representative

• Support the Implementation Specialist with new account onboarding and implementation activities from kickoff through account handoff.
• Assist in coordinating implementation timelines, deliverables, follow-up items, and internal deadlines.
• Help prepare, organize, update, and distribute training materials, job aids, account guides, scripts, and other implementation resources.
• Coordinate virtual training schedules, meeting invitations, attendance tracking, and related implementation logistics for remote learners and internal stakeholders.
• Maintain implementation trackers, training records, assessment results, completion logs, and other related documentation in an accurate and timely manner.
• Document trainee grades, quiz results, completion data, and other implementation-related records in designated trackers, drives, or systems.
• Support account readiness by helping track setup items such as access requests, logins, materials readiness, and other pre-launch needs; escalate issues as appropriate.
• Help maintain version control for implementation documents, SOPs, checklists, training materials, and shared folders or drives.
• Assist with process documentation, protocol organization, and account setup preparation to support a smooth implementation process.
• Send follow-up communications, track open items, and help keep Client Relations, Performance Development, Operations, and other teams aligned on deliverables and deadlines.
• Shadow implementation meetings, planning sessions, and training activities to build working knowledge of all major Implementation Specialist functions.
• Assist with updates to account-specific content and support refresher training, continuing education, or implementation follow-up as assigned.
• As skills develop, assist with leading portions of training, implementation tasks, or account transition activities under guidance.
• Help monitor implementation progress and proactively raise concerns related to delays, missing information, readiness risks, or training issues.
• Support successful handoff of newly implemented accounts to Team Leads, Performance Development team members, and Operations.
• Cross-train in all major duties of the Implementation Specialist role with the expectation of progressively taking on increased responsibility over time.
• Perform other duties as assigned based on department, client, and company needs.

Implementation Coordinator

• Support and manage assigned client relationships, implementation activities, and ongoing account needs.
• Serve as a key point of contact for clients, ensuring timely follow-through and identifying opportunities to strengthen and expand existing client partnerships.
• Prepare presentations and client-facing materials, supporting outreach and follow-up efforts.
• Maintain accurate activity within CRM systems and ensure visibility into account status, priorities, and next steps.
• Collaborate internally with various departments to support account needs and service setup.
• Identify opportunities to strengthen Call 4 Health's presence within existing client relationships.

Client Relations Specialist

• Identify new/untapped hospital/healthcare system opportunities
• Drive profitable revenue within accounts
• Develop and maintain strong relationships with key senior account stakeholders
• Seek to expand business opportunities
• Analyze sales and market trends

Territory Business Manager

Sales

• Traveling to prospective and existing customer offices, engaging in face-to-face meetings to establish trust and foster long-lasting partnerships.
• Utilizing a variety of channels, including phone, email, and social media, prospecting for new relationships and provide exceptional service to existing clients.
• Understanding and articulating complex finance and lease structures is essential to your success; providing tailored financial solutions to meet clients' unique needs.
• Generating new business at assigned volume and yield levels including identifying potential opportunities, presenting compelling value propositions, and closing deals to meet and exceeding sales targets.
• Maintaining and developing relationships with existing customers and prospects; leveraging interpersonal skills and industry expertise to nurture these relationships and helping to build loyalty and drive business growth.
• Attending training events, sales training, product training, trade shows, and industry-related conferences to stay forefront of industry trends and developments.

Regional Sales Manager – Indiana, Ohio, Michigan, Illinois, Wisconsin

• Traveling to prospective and existing customer offices, engaging in face-to-face meetings to establish trust and foster long-lasting partnerships.
• Utilizing a variety of channels, including phone, email, and social media, prospecting for new relationships and provide exceptional service to existing clients.
• Understanding and articulating complex finance and lease structures is essential to your success; providing tailored financial solutions to meet clients' unique needs.
• Generating new business at assigned volume and yield levels including identifying potential opportunities, presenting compelling value propositions, and closing deals to meet and exceeding sales targets.
• Maintaining and developing relationships with existing customers and prospects; leveraging interpersonal skills and industry expertise to nurture these relationships and helping to build loyalty and drive business growth.