Client Relations Specialist

Esri

Client Relations Specialist managing client relationships and account needs in the healthcare sector. Ensuring timely follow-through and identifying opportunities for client partnership growth.

Posted 6/25/2026full-timeRemote • Alabama, Louisiana, Mississippi, South Carolina, Tennessee, Texas • 🇺🇸 United StatesMid-LevelSenior💰 $55,000 per yearWebsite

About the role

Key responsibilities & impact

Support and manage assigned client relationships, implementation activities, and ongoing account needs.
Serve as a key point of contact for clients, ensuring timely follow-through and identifying opportunities to strengthen and expand existing client partnerships.
Prepare presentations and client-facing materials, supporting outreach and follow-up efforts.
Maintain accurate activity within CRM systems and ensure visibility into account status, priorities, and next steps.
Collaborate internally with various departments to support account needs and service setup.
Identify opportunities to strengthen Call 4 Health's presence within existing client relationships.

Requirements

What you’ll need

3–5+ years of experience in client relations, account management, implementation support, or a similar client-facing role.
Experience in healthcare, healthcare services, patient access, call center operations, or outsourced services strongly preferred.
Strong organizational skills with the ability to manage multiple projects, contacts, follow-up items, and priorities at once.
Strong working knowledge of Microsoft Office Suite, including Outlook, Word, Excel, and PowerPoint.
Strong written and verbal communication skills.
Experience using CRM systems, preferably HubSpot.
Ability to work independently, take initiative, and operate effectively without significant hand-holding.
Strong problem-solving skills and a proactive, solutions-oriented mindset.
Familiarity with AI-powered tools and a willingness to learn and adapt to emerging technologies that support efficiency.

Benefits

Comp & perks

Comprehensive benefits package including health, dental, vision, PTO, and more.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

client relationsaccount managementimplementation supportproject managementCRM systemsMicrosoft Office SuiteExcelPowerPointproblem-solvingAI-powered tools

Soft Skills

organizational skillscommunication skillsindependenceinitiativeproactive mindsetsolutions-oriented mindset