Equifax

SDET

• Develop and maintain automated test suites for functional and non-functional requirements using Selenium and Cucumber
• Integrate automated tests into the CI/CD pipeline using build tools like Maven or Gradle
• Collaborate with cross-functional teams in an Agile environment to identify bottlenecks and ensure high-quality software delivery
• Execute performance and scalability testing within cloud-based environments (GCP preferred)

Quality Automation Engineer – Intermediate

Account Executive

• Develop strong relationships with clients, evaluate strategies, and recommend appropriate, profitability driving solutions
• Demonstrate the value of Equifax solutions and assets based on actual client data
• Proactively identify and design quantitative analyses to generate new sales opportunities and support ongoing sales initiatives
• Maintain a thorough understanding of the prevailing economic environment and its key drivers, the unique and changing business needs of financial services clients, and important trends in the consumer lending market
• Act as a project leader for the development and delivery of analytical solutions such as quantitative analysis, model deployment and custom analytics
• Create high impact proposals, presentations, internal business plans and related solution materials
• Engage internal stakeholders, sales leadership, internal analytic teams and system/IT infrastructure teams to enable successful deployment, integration, and consumption of newly developed solutions by the customer
• Present at customer and industry forums to help elevate the Equifax brand, generate product interest and drive industry thought-leadership

Analytical Business Advisor – Analytics Sales Consultant, Fintech

Product Manager

• Connects with the Customer in partnership with Product Management
• Understands the needs of customers and stakeholders in a broader context
• Participates in interviews with users, customers and stakeholders to understand requirements
• Provides guidance to engineering and QA teams when clarity about business requirements is needed
• Active participant in solutioning and epic decomposition process to groom the backlog of stories
• Drives the process to identify, capture and document dependencies required to deliver the plan in partnership with engineering and architecture teams
• Reviews initial drafts of stories developed and/or contributes to refinement for Product Management review
• Drives adherence to story acceptance criteria to ensure development team delivers according to desired outcome and readiness checklist
• Captures feedback from demos for tangible future work efforts to be considered in the backlog

Product Owner

Customer Success Manager

• Proactively drive adoption, usage, net retention, and renewals by optimizing the customer experience for complex accounts.
• Serve as the central liaison between the customer and internal teams throughout the customer lifecycle.
• Advocate on behalf of customers to resolve issues from acquisition through adoption, ongoing use, and value realization.
• Act as a trusted advisor and customer advocate.
• Contribute to the resolution of customer support issues.

QA Engineer

• With limited oversight, use your experience and knowledge of testing and testability to influence better software design, promote proper engineering practice, bug prevention strategies, testability, accessibility, privacy, and other advanced quality concepts across solutions.
• Develop test strategies, automate tests using test frameworks and write moderately complex code/scripts to test solutions, products and systems.
• Monitor product development and usage at all levels with an eye for product quality.
• Create test harnesses and infrastructure as necessary.
• Demonstrate an understanding of test methodologies, writing test plans, creating test cases and debugging.

Quality Engineer

• Serve as the industry and domain expert for identity and fraud solution sales within the portfolio and account base
• Lead and collaborate on development of value proposition to include metrics and responsible for aligning go to market plan with marketing and the corresponding value to their organization (e.g., ROI)
• Partner with the account teams to identify and advance new business and upsell/cross-sell or renewal opportunities within the assigned verticals
• Earn trusted advisor status by both internal account teams and external customers as a subject matter expert (SME)
• Guide conversations with senior stakeholders and business leaders in their domain area, interpreting internal and external business challenges and recommending best practices/solutions to deliver business value and return on investment for the business through the use of products, processes, and services
• Leverage existing products and distribution channels to deliver differentiated data-driven solutions/bundles that address the industry solution needs
• Translate detailed business requirements from the customer/partner to deploy solutions that solve client needs.
• Partner with account executives and the account team on proposals, negotiations, and contracting processes demonstrating extensive expertise on Equifax’s unique value proposition, value levers and ROI
• Understand the competitive landscape (competitors, pricing strategies, go to market approach), how Equifax solutions compare in the market and be able to articulate and defend our unique value proposition
• Present and validate use cases, demos and customer scenarios for which covered solutions are uniquely suited
• Gain deep and comprehensive perspective on industry challenges by networking with experienced industry peers and colleagues within own area of expertise
• Develop a strong perspective on the voice of the customer through consistent client interaction and feedback, acting as a conduit between customers and product teams, gathering feedback to inform product improvements, new features, and roadmap planning

Solutions Sales Executive – Identity and Fraud

Full-stack Engineer

• Design, develop, and operate high scale applications across the full engineering stack
• Design, develop, test, deploy, maintain, and improve software
• Apply modern software development practices (serverless computing, microservices architecture, CI/CD, infrastructure-as-code, etc.)
• Work across teams to integrate our systems with existing internal systems, Data Fabric, CSA Toolset
• Participate in technology roadmap and architecture discussions to turn business requirements and vision into reality
• Participate in a tight-knit, globally distributed engineering team
• Triage product or system issues and debug/track/resolve by analyzing the sources of issues and the impact on network, or service operations and quality
• Manage sole project priorities, deadlines, and deliverables
• Research, create, and develop software applications to extend and improve on Equifax Solutions
• Collaborate on scalability issues involving access to data and information
• Actively participate in Sprint planning, Sprint Retrospectives, and other team activity

Software Engineer

LLM Engineer

• Develop and deploy key components of GenAI solutions on Google Cloud Vertex AI to generate insights from structured and unstructured data.
• Integrate diverse data sources, data types, and data structures into AI / LLM based solutions, using data and technology best practices.
• Implement prompt engineering and RAG (Retrieval-Augmented Generation) strategies to improve response accuracy.
• Integrate GenAI capabilities into data pipelines and dashboards, and APIs for real-time analytics.
• Understand how business requests translate into AI-enabled analytical and technical solutions.
• Develop and maintain a deep understanding of the latest advancements in AI, particularly in generative AI and its applications in data analysis and insight generation.
• Communicate complex technical concepts clearly and concisely to both technical and non-technical audiences.

Generative AI Engineer

• Foster and maintain customer trust
• Grow customer revenue across the full Equifax solution portfolio
• Orchestrate Equifax resources to deliver customer value and satisfaction across the full customer lifecycle
• Strengthen the business relationship by expanding the ways in which customer relies on Equifax as a trusted advisor
• Identify, develop, manage, and close customer opportunities spanning all Equifax solutions
• Engage with clients on a consultative basis to learn their business, anticipate needs, and position optimal solutions
• Define and execute sales strategies that drive profitable growth while delivering meaningful customer value
• Develop strong working relationship with client economic buyers, decision makers, and influencers
• Leverage account, solution, and delivery pre-sales/sales resources effectively and at appropriate times to move opportunities forward and to maintain customer satisfaction
• Lead account strategy and planning motions with cross-functional team to align customer business imperatives with Equifax solutions
• Prepare and conduct periodic customer business reviews
• Manage contracting and contract compliance
• Drive strong pipeline development and sales execution

Inside Sales Account Executive – Mortgage

Inside Sales

• Develop strong relationships with our clients by maintaining a high level of engagement, aligning business objectives, and providing raving fan service
• Maintain a deep understanding of our solutions, client base, and best practices
• Act as a trusted advisor and advocate for the client, ensuring success and maximum value as they adopt a new platform/service
• Educate clients on business value of solutions and application of best practices
• Provide business insights through client value presentations, Quarterly Business Reviews, and other methods
• Identify potential growth and upsell opportunities to expand revenue, engaging the Account Executive at the appropriate time to hand off the opportunity
• Assess customer health by monitoring product usage, reported issues, and other success metrics
• Act as a liaison between internal COE teams to ensure customer needs are being met and to create solutions to client pain points; coordinating amongst technology, sales, marketing, finance, and product teams
• Identify trends and relay feedback internally to appropriately address underlying issues
• Provide clients full transparency on status of issues / requests from submission through resolution, working across teams and driving the escalation process as needed
• Actively participate in the customer life cycle process, from prospect to renewal
• Participate in CSM program development and improvement activities
• Facilitate customer account changes, product set up and billing research/corrections
• Work with Sales and other Learning & Development teams to facilitate customer training as needed

Inside Sales Customer Success Manager – Mortgage

Director

• Lead the end-to-end planning and execution of corporate-level meetings, incentive trips, and customer hospitality programs from conception to post-event analysis
• Manage all program elements for high-level executives and attendees, ensuring a seamless, luxury experience that aligns with the Equifax brand
• Research, secure, and manage vendors for all meeting elements (function space, transportation, F&B, entertainment, offsite activities)
• Develop and manage program budgets with autonomy, tracking actual spend vs. budget, processing vendor payments, reporting on ROI, and devising contingency plans
• Project manage every detail, including attendees/rooming lists, complex agendas, and transportation manifests
• Work with the core planning team to align content and presenters with program goals, coordinate marketing efforts with the Creative team
• Develop program websites for logistical information and manage online registration via Stova
• Drive the ideation and production management of high-end attendee gifts and giveaways
• Provide guidance and leadership to administrative assistants for internal meeting planning

Director – Corporate Meetings and Programs

Manager

• Lead the Data Management & Quality function
• Help ensure we have an up-to-date Data Management Framework covering policies, standards, rules, metrics and training; leverage global policies and detail UK specifics as required
• Oversee the performance of the management of data across the a to b to c journey, helping to ensure all is working effectively and accurately and, where not, helping remediate / improve
• Establish, lead and drive a Data Management improvement roadmap, working closely with supporting functions across the business to continuously improve data process controls based on approved funding to deliver this
• Oversee the presence of and then management and monitoring of effective validation rules, pass verses fail thresholds, remediation processes and SLA’s
• Define and drive our Data Quality improvement programme, being an advocate across the business for its importance
• Lead the data fix (incidents & issues) resolution process along with the prioritisation process
• Provide the UK organisation with guidance on Data Management & Quality best practice in line with our Data Management Framework
• Proactively identify and mitigate Data Management & Quality risks where possible (working closely with the Head of Consumer Data & Data Governance and Frameworks)
• Monitor and report on our data health and improvement areas based on capabilities available at the time
• Work with the training manager and CDO D&A colleagues to ensure there is data training for internal employees, including induction and annual existing employee training, to support all employees to obtain the required level of data knowledge for their role

Data Management & Quality Manager – Consumer Data

Business Development Rep

• identify and qualify new opportunities through outbound sales, inbound enquiries from existing customers, and industry events
• responsible for pipeline generation and profitable revenue growth in the Equifax Fraud & ID Bureau line of business
• act as a trusted advisor in your field of expertise (Fraud & ID)
• lead discussions in your field of expertise, offering market insight
• deliver client presentations and demos on our market-leading solutions
• negotiate and close new contracts with customers

Fraud & ID Business Development Manager, BDM

Platform Engineer

• Work in a DevSecOps environment responsible for the building and running of large-scale, massively distributed, fault-tolerant systems.
• Work closely with development and operations teams to build highly available, cost-effective systems with extremely high uptime metrics.
• Work with cloud operations team to resolve trouble tickets, develop and run scripts, and troubleshoot
• Create new tools and scripts designed for auto-remediation of incidents and establishing end-to-end monitoring and alerting on all critical aspects
• Build infrastructure as code (IAC) patterns that meet security and engineering standards using one or more technologies (Terraform, scripting with cloud CLI, and programming with cloud SDK).
• Participate in a team of first responders in a 24/7, follow the sun operating model for incident and problem management.

Platform Engineer – Intermediate

• Lead, mentor, and manage a team of Sales Managers and Account Executives, fostering a high-performance, collaborative, and results-oriented culture.
• Develop and drive the overarching Government Sales Strategy across the UK Public Sector vertical.
• Set clear team goals, objectives, and KPIs, and conduct regular performance reviews to ensure the team is achieving and exceeding targets.
• Provide guidance and support to the team on complex government negotiations, strategic planning, and problem-solving.
• Drive continuous improvement in the team's processes, tools, and best practices.
• Be accountable for the performance and results of the team, managing sales and revenue quota for the entire government vertical across all product lines.
• Develop strategic relationships with key UK Public Sector agencies to secure complex revenue opportunities via solution selling.
• Develop and execute long-range planning and account penetration strategies to grow accounts.
• Focus on Win-back, Win-from and New to market opportunities; positioning new innovative products and services to meet current and emerging challenges of the UK Government.
• Stay ahead of industry trends, competitor activity, and emerging technologies to identify new opportunities within the Public Sector.
• Act as the voice of the Public Sector vertical within Equifax UK, advocating for innovation and ability to grow in customer management and collections needs and opportunities.
• Represent Equifax UK at industry events, conferences, and executive-level forums to promote the company's Public Sector strategy and thought leadership.