Driven Brands Inc.

Manager

• Manage and oversee multiple locations within the designated district
• Ensure that all locations are staffed with competent and well-trained employees who deliver exceptional customer service
• Implement and enforce standard operating procedures to maintain consistency in service quality and operational efficiency
• Conduct regular audits of location operations to ensure compliance with company standards, policies, and procedures
• Develop and implement marketing strategies to increase customer traffic and revenue growth
• Provide leadership and mentorship to location managers and staff to promote a positive work environment and foster employee development
• Monitor and analyze financial performance metrics to identify areas for improvement and develop plans to increase profitability
• Ensure that all locations adhere to local, state, and federal regulations governing the industry

District Manager

Project Manager

• Define site scope and project timeline for entitlements.
• Allocate resources needed to entitle projects quickly.
• Manage a detailed project schedule and work plan in Smartsheet.
• Provide project updates on a consistent basis to internal and external stakeholders about strategy, adjustments, and progress.
• Manage contracts with consultants by assigning tasks and communicating expected deliverables.
• Monitor progress and adjust as needed.
• Obtain necessary permits, approvals, and entitlements for sites quickly and correctly with minimum supervision.
• Initiate construction starts within 30 days of entitlement completion.
• Meet site budgets without compromising quality or compliance.
• Support team with receptiveness to direction, and effective collaboration with both internal team and external stakeholders.

Project Manager – Entitlements, Design

Business Development Rep

• Conduct outbound calls to independent auto repair shops across the U.S.
• Effectively communicate the value of our upcoming live events and webinars
• Qualify leads, identify decision-makers, and secure attendance commitments
• Identify and qualify prospective customers and record sales prospecting activity in computer-based tracking systems
• Overcome objections with confidence and professionalism
• Maintain accurate and up-to-date records in the CRM software
• Collaborate with marketing and the national coaching team to ensure alignment in messaging and goals
• Follow up with no-shows and interested leads to support the national team’s post-event outreach

Business Development Representative

Director

• Serve as the 3rd Line owner responsible for providing independent assurance to the Board, Audit Committee, and senior management on the effectiveness of internal controls over financial reporting (ICFR)
• Lead end-to-end execution of SOX testing, including materiality, risk assessment, scoping, walkthroughs (TOD) and operating effectiveness (TOE), while developing and overseeing the Internal Audit team
• Manage the Risk and Control Matrix (RACM) to reflect the current control environment
• Manage the sub-certification process and support the CEO/CFO certification process
• Serve as the primary Internal Audit liaison to external auditors (PwC)
• Deliver periodic reporting to senior leadership and the Audit Committee
• Stay current on SEC regulations, PCAOB standards, and COSO framework developments

Director, Internal Audit

Marketing

• Ensure that Maaco shops deliver on brand promise while serving as primary marketing interface for franchisees
• Partner with operations to diagnose barriers and deploy local marketing solutions that lift estimates and repair orders
• Test new tactics and evaluate scalability across the system
• Ensure shops execute against brand standards and promotions to deliver the Maaco customer promise
• Provide actionable insights to marketing leadership, surfacing best practices that influence broader field marketing playbooks
• Hold one-on-one communications with DMAs and franchisees across system to communicate local marketing and media plans
• Lead all FZ to consumer efforts including Call Center, Reputation Management, and Promotions

Field Marketing Specialist

Customer Support

• To make every customer excited to use Auto Glass Now
• Create estimates, price quotes, and invoices for all customer’s glass needs
• Answer phones and return customer calls
• Provide excellent customer service
• Attention to detail
• Ensure accuracy when booking all appointments
• Input documentation on all calls and follow-up with callers as needed
• Confirm all customer information is correct before booking
• Be professional and have a positive attitude

Customer Support Representative

Communications

• Lead the planning and execution of communications schedule capturing marketing campaigns across multiple channels
• Develop, write, and manage high-quality content including social media posts, email newsletters, blog articles, website copy, and editorial submissions
• Oversee the creation and execution of ATI’s social media strategy
• Drive the creation and execution of targeted email campaigns
• Take the lead in coordinating efforts between internal departments
• Support the oversight of ATI’s brand usage across all internal and external communications
• Regularly analyze marketing campaign results, website traffic, and social media metrics
• Develop and produce sales collateral, presentations, press releases, case studies, and other materials

Marketing Communications Specialist

Account Manager

• Developing and maintaining relationships with decision-makers at customer accounts
• Visiting clients throughout the Inland Empire market
• Identifying, developing and closing new sales opportunities
• Creating demand for products and services by raising the organization's profile
• Achieving revenue targets and conducting regular status meetings with senior management

Sales Account Manager

Chief Operating Officer

• Plan, direct, coordinate, and oversee operations activities in the organization.
• Ensure development and implementation of efficient operations and cost-effective systems.
• Review and approve cost-control reports, cost estimates, and staffing requirements for projects.
• Oversee operations and partner with HR, Finance and other supporting functions.
• Manage capital investments and expenses aggressively to achieve investor targets for growth and profitability.
• Ensure departmental decisions and project plans are in line with the organization's business plan and vision.
• Establish, communicate, and implement operations-related policies, practices and standards.
• Establish and administer the department's budget.
• Evaluate department’s profits and revenue, and calculate risks.
• Leading the operations excellence team.
• Ensure business practices meet company goals and maximize efficiency.
• Facilitate leadership development within the company.

SVP, COO

Operations

• Own the design, launch, and delivery of strategic initiatives that span multiple functions and business units.
• Build alignment across organizational boundaries using influence, credibility, and relationship capital rather than direct authority.
• Establish governance frameworks, decision-making structures, and accountability mechanisms where none previously existed.
• Prepare and manage executive briefings, board materials, and high-stakes presentations with precision and clarity.
• Create clarity from ambiguity — rapidly assess unstructured situations and design actionable frameworks, project plans, and operating rhythms.
• Drive the leadership team's operating cadence including business reviews, strategic planning cycles, and leadership offsites.

Director, Ops Excellence

Accounting Manager

• Serve as the technical subject matter expert supporting the Director of Income Tax on all ASC 740 income tax provision matters each quarter and at year-end
• Identify, analyze, and document significant income tax accounting issues arising each quarter — including changes in facts, tax law developments, uncertain tax position (UTP) activity, valuation allowance considerations, and return-to-provision adjustments
• Analyze and document deferred tax asset and liability movements, including the adequacy of valuation allowances, using the more-likely-than-not framework under ASC 740-10
• Assess and document the financial statement impact of significant transactions, business combinations, restructurings, and legislative changes under ASC 740
• Support external auditor (Big 4) review of the provision by preparing clear, audit-ready technical documentation and responding to technical inquiries on complex income tax accounting positions
• Research complex federal, multi-state, and Canadian income tax issues that arise in connection with the provision
• Monitor U.S. and Canadian income tax legislative and regulatory developments and deliver timely written assessments of the ASC 740 impact to leadership
• Support SOX 404 compliance by ensuring income tax provision workpapers and technical documentation meet internal control standards

Income Tax Technical Accounting Lead

• Provides world-class support to Franchisees and Center Managers
• Achieves position goals, timelines, and KPI metrics through coaching all franchisees in a geographic territory
• Conduct market meetings and peer-to-peer focus groups to deliver training on company initiatives
• Utilizes observations and data driven insights to provide directional coaching
• Utilizes available reports and tools to improve gross profit, reduce expenses, and maximize EBITDA
• Documents all activity in FranConnect
• Interfaces with all support departments to ensure timely and accurate responses to franchisees needs
• Focuses on strategic and tactical processes to improve customer experience
• Provides oversight to ensure franchisee compliance to brand obligations
• Attends and participates in the Take 5 Annual Rally
• Implements marketing and sales direction to increase regional revenue growth
• Communicates succession planning with franchisees across the district

Franchise Operations Analyst

• Proactively outreach to landlords, developers, and property owners via cold calling, email, and follow-ups
• Identify potential real estate opportunities aligned with brand growth strategies
• Build and maintain a consistent outbound call cadence to generate new site leads
• Track outreach activity, responses, and opportunities in CRM or internal trackers
• Qualify inbound and outbound opportunities before passing to the Real Estate team
• Maintain organized records of contacts, notes, and next actions
• Coordinate with internal Real Estate and Development teams
• Support pipeline reporting and market coverage initiatives as needed

Business Development – Outbound Specialist

• Support and coordinate franchise resale recruiting and transition efforts
• Recruit, screen, and qualify franchise resale candidates, including pursuing out-of-market leads and identifying current franchisees and referral leads
• Manage the end-to-end resale pipeline in SFDC (or designated CRM)
• Evaluate location performance and readiness for resale by reviewing operational KPIs and trends
• Review unit-level financial performance, including P&L statements and location profitability
• Partner with Finance to ensure required remediation plans are in place prior to transfer
• Develop and coordinate triage plans for underperforming or at-risk locations
• Consult with franchisees on exit strategies and transition plans
• Coordinate the participation of Company executives and cross-functional partners in the resale/recruiting process
• Lead candidate and franchisee interviews as part of the due diligence process
• Prepare and present complete candidate packets and location performance/financial summaries to the Franchise Review Committee
• Provide routine pipeline and sales activity reporting

District Manager

District Manager

Project Manager – Entitlements, Design

Business Development Representative

Director, Internal Audit

Field Marketing Specialist

Customer Support Representative

Marketing Communications Specialist

Sales Account Manager

SVP, COO

Director, Ops Excellence

Income Tax Technical Accounting Lead

Franchise Operations Analyst

Business Development – Outbound Specialist

Franchise Resale Manager