VP, Operations

Driven Brands Inc.

VP of Operations overseeing multi-unit franchise collision operations for Driven Brands. Driving sales growth and operational excellence through franchisee engagement and execution of brand standards.

Posted 6/30/2026full-timeRemote • California • 🇺🇸 United StatesLead💰 $156,300 - $279,100 per yearWebsite

About the role

Key responsibilities & impact

Lead and develop Operations Managers to deliver KPI excellence, drive franchisee engagement, and ensure consistent execution of brand standards across the network
Drive franchisee adoption of operational best practices that improve customer experience and increase unit-level sales and profitability
Build scalable operating rhythms and processes across franchise locations to improve sales growth, customer service, strategic account performance, and key KPIs
Establish strong feedback loops by seeking input and providing timely coaching to franchisees, field leaders, peers, direct reports, and business partners

Requirements

What you’ll need

5+ years of multi-unit field operations leadership in a fast-paced, high-growth organization
Demonstrated ability to build trust-based franchisee relationships, influence without authority, and drive adoption of system standards and strategic priorities
Proven track record delivering operational excellence, customer experience, and loss prevention through consistent execution across multiple locations
Demonstrated ability to build positive, efficient teams through mentorship, coaching, and feedback
Strong ability to set a clear vision, align stakeholders, and execute from inception through measured results
Ability to manage competing priorities in a fast-paced, high-growth environment
Excellent communication skills across all levels of the organization, including franchisees, C-suite leaders, vendors, field teams, and cross-functional partners.

Benefits

Comp & perks

Health and wellness benefits including paid time off and holiday pay
Get early access to 50% of your earned wages at any time through our myFlexPay program

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

Excellent Communication SkillsInfluence Without AuthorityBuilding Trust-Based RelationshipsManaging Competing Priorities