DoorDash

Collections

• Oversee collection of past due invoices primarily through phone calls and emails
• Research and resolve invoice/payment settlement disconnects, past due invoices, deductions, on account cash, etc.
• Research credits for pricing discrepancies and disputes
• Resolve queue and general inbox customer inquiries
• Build and maintain loyal relationships with customers
• Monitor customer delinquency and report material payment delays to the immediate manager
• Continually evaluate the processes and systems utilized and prepare well researched recommendations for enhancements
• Maintain accurate, organized, and complete customer files that assist in providing superior service to our customers

Collections Analyst

Engineer

• Assisting sales reps in handling any technical or product questions and blockers in the sales cycle
• Joining sales calls with merchants to understand their business and technology stack
• Creating and communicating solutions that align merchants' needs and goals to our marketing offering
• Driving sales by assisting in qualifying and closing deals from a technical standpoint, collaborating with sales and development partners
• Becoming a subject matter expert on the DoorDash Advertising product suite, including campaign performance and upsell opportunities
• Creating and delivering customized performance reviews, product demos, and proof of concepts
• Influencing the product roadmap by aggregating merchant feedback calls

Value Engineer – Ads & Promos

Manager

• Lead and develop part of the US Cyber Defense team, including incident responders, threat hunters, threat intelligence specialists, investigators, and automation-focused engineers.
• Serve as a hands-on people leader, supporting team well-being, performance, career growth, and day-to-day execution.
• Hire, mentor, and develop security professionals, fostering a culture of continuous learning, resilience, knowledge sharing, and strong collaboration.
• Ensure the team is working on the highest-priority items from a shared global backlog, with clear priorities and sustainable work-in-progress limits.
• Partner with the Senior Manager and team leads across the UK, Finland, and India to coordinate ownership, resolve resourcing questions, and maintain strong cross-regional execution.
• Lead the response to information security incidents, including investigation, containment, recovery, and follow-through on lessons learned.
• For certain high-priority or high-impact incidents affecting US-based functions, serve as Incident Commander and coordinate response activities with relevant teams.
• Support communications with US stakeholders during incidents, including executive updates when needed.
• In partnership with Legal, support engagement with US authorities where required.
• Track, monitor, and report team metrics and operational outcomes for business reviews and Cyber Defense reporting.
• Execute business-critical projects and operational improvements that strengthen the effectiveness of the Cyber Defense program.
• Help mature team processes, playbooks, and coordination models in support of a global, follow-the-sun response function.

Manager, Cyber Defense

Affiliate Manager

• Manage day-to-day immigration cases (work visas, green cards, compliance tracking) in close partnership with employees, managers, recruiters, and vendors to ensure timely, compliant, and employee-friendly processes.
• Review immigration petitions and applications for accuracy.
• Monitor shared inboxes and escalate issues as needed to ensure timely resolution.
• Serve as the first point of contact for stakeholders, providing clear guidance on immigration processes, policies, and timelines.
• Be part of a supportive and fast-paced global People team that values collaboration and innovative problem-solving.
• Partner with cross-functional teams (Legal, Talent Acquisition) and the rest of the GMI team to ensure alignment and compliance.
• Contribute to scalable practices and program enhancements to improve transparency, predictability, and employee experience while meeting heightened compliance expectations.

Global Mobility & Immigration Partner

Sales

• Own the end-to-end enablement strategy supporting a major go-to-market segment at DoorDash
• Design structured onboarding programs
• Build certification frameworks
• Elevate core selling capabilities
• Govern how cross-functional initiatives reach and are absorbed by the field
• Partner closely with Sales leadership, Product, Marketing, and Strategy & Operations
• Tie every enablement initiative to measurable business outcomes
• Drive alignment across senior stakeholders

Manager, Sales Enablement

• Manage and resolve tax audits, appeals, and disputes with federal, state, and international tax authorities
• Develop and implement effective strategies for tax controversy resolution
• Take the lead in gathering information for tax authorities
• Design and implement automated solutions for tax audits
• Manage external relationships with outside counsel and tax advisors
• Review and edit correspondence with income tax authorities
• Conduct research and analysis of tax laws and regulations
• Identify and assess potential tax risks
• Lead and mentor a team of tax professionals
• Ensure compliance with tax regulations and reporting requirements

Senior Manager, Tax Controversy and Audit Management

Account Executive

• Help organizations feed their employees on a frequent basis
• Hunt for new business and build a pipeline of qualified leads
• Lead the full sales cycle while closing deals with mid to large sized organizations
• Leverage tools like Outreach and LinkedIn to consistently engage prospects
• Conduct deep discovery calls with prospects and get them excited about the DoorDash platform

Senior Enterprise Account Executive

Security Engineer

• Conduct threat intelligence-informed adversary emulations to simulate real-world cyber attacks
• Identify security improvement opportunities in the DoorDash environment
• Collaborate with cross-functional teams to assess the security posture of DoorDash’s critical assets and products
• Execute full-scope Red Team operations against valuable objectives in the company
• Provide feedback for efforts upholding customer trust

Senior Security Engineer, Red Team

• Lead the Cyber Defense team in the US
• Ensure the organization's security posture by proactively identifying, investigating, and mitigating cybersecurity threats and incidents
• Build AI-based automation
• Report to the director of Cyber Defense in the EU
• Collaborate with team members in the UK and EU
• Develop and implement a roadmap for continuous improvement
• Lead the response to information security incidents
• Act as executive support for Americas timezone business and Legal
• Define, monitor, and report key performance indicators and service level agreements
• Develop, maintain, and execute key incident response plans and playbooks
• Collect and analyze information security threat intelligence
• Hire, mentor, and train security engineers

Senior Manager, Cyber Defense

Full-stack Engineer

• Architect and build scalable software solutions that simplify complex security workflows.
• Integrate global security technologies and improve operational efficiency for security teams.
• Design microservices, build automation pipelines, and develop APIs that enable secure integrations across infrastructure, applications, and safety systems.
• Guide technical direction, lead architectural decisions, and mentor engineers.
• Help establish engineering standards that improve developer productivity and scalability across the security ecosystem.

Staff Software Engineer

Operations

• Engineer and maintain end-to-end data pipelines and delivery models
• Lead contractors and vendors for daily operations across legal holds, preservation, and production
• Serve as the primary eDiscovery consultant to various teams
• Provide expert guidance on data minimization and early case assessment strategies
• Own performance, capacity planning, and quality standards across our vendor ecosystem
• Define and operationalize technical standards and best practices for discovery workflows
• Drive continuous improvement through automation, analytics, and AI-enabled review capabilities

Manager, eDiscovery Operations

Account Manager

• Lead Implementation and Account Management teams across SMB and select Mid-Market merchants.
• Own performance and sales org design, driving retention and growth outcomes.
• Create clarity, structure, and accountability in evolving processes.
• Own and deliver against quarterly and annual performance targets.
• Develop repeatable motions for activation, upsell, cross-sell, and new product rollout.
• Influence across Merchant Strategy, Sales Ops, Product, Finance, Engineering, Support, HR, and Recruiting.
• Build strong internal networks to unblock constraints and accelerate progress.
• Hire, coach, and develop high-performing managers and frontline teams.

Director, SMB Account Management – New Verticals

• Own Plan Design and Governance. Define and lead plan strategy the development and quarterly refresh of all Sales Incentive Plans across segments and regions, ensuring alignment to business strategy and pay philosophy.
• Partner Cross-Functionally. Act as a trusted strategic partner to Finance, Legal, Payroll, HR and GTM leadership - influencing executive decisions, reconciling tradeoffs between cost and behavior, and driving alignment for plan changes.
• Model and Analyze Performance. Build, own and present robust models and scenario analyses (cost, attainment, payout, quota-setting) to inform strategy and enable confident executive decision-making.
• Operationalize Programs at Scale. Drive documentation, communications, and change management to ensure plans are implemented accurately and efficiently across markets and increasing headcount.
• Manage and Develop Talent. Lead and coach a Senior Commission Analyst, supporting prioritization, professional growth, and excellence in plan administration.
• Drive Continuous Improvement. Identify opportunities to automate, streamline, and enhance the accuracy and scalability of sales comp processes and reporting.
• Ensure Compliance and Audit Readiness. Own documentation, approval flows and controls; partner with internal teams on audits and control requirements.

Manager, Sales Strategy – In-Store

• Oversee live, tactical operations of 60+ locations across a national hub and spoke network
• Design, build, and execute data-based alerting for resource allocation
• Collaborate with central teams to prioritize initiatives for customer experience
• Interface with central and ground teams across a 24/7 support network

Senior Associate – Logistics, Live Operations, Parcel Strategy & Operations

• Conduct business-critical analyses and act on them
• Partner with cross-functional teams to implement new initiatives
• Build for the long-term and set key business goals and milestones
• Dive into data to understand hyperlocal nuances
• Launch high-impact experiments
• Build new playbooks for growth