Manager, New Verticals, Merchant Strategy & Operations

DoorDash

Manager driving strategies for new verticals merchant experience at DoorDash. Collaborating across teams to enhance merchant growth and support initiatives.

Posted 7/28/2026full-timeSan Francisco • California, New York • 🇺🇸 United StatesMid-LevelSenior💰 $136,000 - $200,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in product operations, including writing business cases and defining success metrics, while effectively driving alignment across cross-functional teams to support merchant growth initiatives.

Highest-signal resume keywords

Product Operations ExperienceData Analysis ProficiencyBusiness Case DevelopmentCross-Functional Team AlignmentMerchant Growth Strategy

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Data AnalysisSQLSpreadsheet ModelingBusiness Case WritingSuccess Metrics Definition

Soft Skills

Coalition-BuildingClear Written CommunicationProblem StructuringRisk Communication

Industry Keywords

Merchant GrowthCross-Functional RolesStrategy and OperationsBusiness Relationships

Tech Stack

Tools & technologies

SQL

About the role

Key responsibilities & impact

Support product and engineering teams in building new self-serve capabilities for merchants.
Drive merchant growth priorities and maintain alignment across cross-functional teams.
Own the narrative of growth investments, translating merchant pain points into business cases.
Scope and accelerate new capabilities necessary for merchant growth.
Act as a bridge across the merchant growth ecosystem to represent priorities.
Ensure launches create durable value for merchants and their customers.

Requirements

What you’ll need

5–10 years of experience in strategy and operations, business or product operations, consulting, or similar cross-functional roles.
Natural coalition-builder with ability to drive alignment across teams.
Think in opportunity cost and communicate risks effectively.
Ability to structure ambiguous problems and create clarity.
Genuine merchant fluency regarding growth and business relationships.
Experience in product operations, including writing business cases and defining success metrics.
Clear written communication skills for asynchronous collaboration.
Proficiency in data analysis (SQL, spreadsheet modeling).

Benefits

Comp & perks

401(k) plan with employer matching
16 weeks of paid parental leave
Wellness benefits
Commuter benefits match
Paid time off and paid sick leave
Medical, dental, and vision benefits
11 paid holidays
Disability and basic life insurance
Family-forming assistance
Mental health program