Senior Associate – Strategy and Operations

DoorDash

Senior Associate on DoorDash's GTM Growth team focusing on Merchant volume for new business lines. Involves analysis, playbook design and implementation, ensuring great customer experiences.

Posted 7/25/2026full-timeRemote • Arizona, California, Illinois • 🇺🇸 United StatesSenior💰 $87,000 - $128,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in designing playbooks and implementing processes to enhance customer experiences and drive new Merchant volume. Possesses strong analytical skills to perform comprehensive business strategy analysis and make insightful recommendations.

Highest-signal resume keywords

Cross-Functional CollaborationProcess DocumentationECommerce ExperienceLogistics KnowledgeAnalytical Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Organizational SkillsCuriosityQuestioning Skills

Industry Keywords

Merchant VolumeBusiness StrategyCustomer ExperiencePlaybook DesignComprehensive Analysis

About the role

Key responsibilities & impact

Design playbooks to measure and grow new Merchant volume for new business lines
Quickly become an expert about product, operations, and Merchants
Build models, create documents, and implement processes to win deals and enhance customer experiences
Perform comprehensive analysis and make insightful recommendations about business strategy

Requirements

What you’ll need

Strong cross-functional skills and experience with projects spanning multiple teams
Organized with an appreciation for following process and thorough documentation
Previous experience working in eCommerce and/or logistics
Curious about the business with the ability to ask great questions and challenge the status quo

Benefits

Comp & perks

401(k) plan with employer matching
16 weeks of paid parental leave
Wellness benefits
Commuter benefits match
Paid time off and paid sick leave
Medical, dental, and vision benefits
11 paid holidays
Disability and basic life insurance
Family-forming assistance
Mental health program