Datavant

Customer Support

• Process medical record requests by taking calls from patients, insurance companies, and attorneys to provide medical record status
• Document information in multiple platforms and maintain accurate records using two monitors
• Operate in a high-volume remote call center production environment
• Participate in comprehensive onsite/virtual training and job shadowing with an assigned mentor
• Use company-provided equipment (computer, monitor, virtual phone) to perform daily duties

Customer Support I, CPC Processor

• This is a Remote role (Call Center)
• Full-Time: Monday - Friday 9 am to 5pm EST
• Comfortable working in a high-volume production environment.
• Processing medical record requests by taking calls from patients, insurance companies and attorneys to provide medical record status
• Documenting information in multiple platforms using two computer monitors.
• Proficient in Microsoft office (including Word and Excel)
• Comprehensive onsite/virtual training program followed by job shadowing with an assigned mentor
• Company equipment will be provided to you (including computer, monitor, virtual phone, etc.)
• Full Benefits: PTO, Health, Vision, and Dental Insurance and 401k Savings Plan and tuition Assistance

CPC Processor, Customer Support

Billing Specialist

• Independently prepare, finalize, and transmit weekly and monthly client invoices, including complex payer and passthrough billing.
• Investigate and resolve billing discrepancies and client disputes, identifying root causes and implementing corrective measures.
• Execute billing month-end close activities, ensuring compliance with deadlines and accuracy of revenue recognition.
• Partner with Collections and Account Management teams to accelerate resolution of outstanding issues and support timely collections.
• Maintain and audit contract and pricing documentation; support reviews of contract terms for billing accuracy.
• Perform advanced data analysis (Excel, Cognos, and/or ERP reporting) to reconcile accounts and identify trends.
• Contribute to process improvements by recommending and testing billing system enhancements.
• Serve as a point of contact for escalated client inquiries; support knowledge sharing and guidance for Billing Specialist I team members.
• Collaborate with Finance leadership to prepare billing reports and support audit/compliance requirements.

Client Billing Specialist

• Process medical record requests and take calls from patients, insurance companies, and attorneys to provide medical record status
• Document information in multiple platforms using two computer monitors
• Operate in a high-volume call center production environment
• Participate in comprehensive onsite/virtual training and job shadowing with an assigned mentor
• Use Microsoft Office (including Word and Excel) to complete documentation and tasks
• Work full-time Monday - Friday 8am-4:30pm EST

Customer Support – CPC Processor

• Datavant is a data platform company and the world’s leader in health data exchange.
• Processing medical record requests by taking calls from patients, insurance companies and attorneys to provide medical record status
• Documenting information in multiple platforms using two computer monitors.
• Comfortable working in a high-volume production environment.
• Reporting to Lakesha Brown

Customer Support, CPC Processor

• Processing medical record requests by taking calls from patients, insurance companies and attorneys to provide medical record status
• Comfortable working in a high-volume production environment
• Documenting information in multiple platforms using two computer monitors
• Take inbound calls in a call center environment and provide status updates on medical records
• Participate in comprehensive onsite/virtual training program followed by job shadowing with an assigned mentor

CPC Processor – Customer Support

Full-stack Engineer

• Build new AI products to assist our customers during their data discovery journey
• Contribute to design, implementation, and overall development of your products
• Guide and mentor other engineers while developing cutting-edge solutions for our health data ecosystem
• Own substantial projects, take on more responsibility with fewer rules, and act like an owner
• Drive innovation and deliver valuable data solutions for our clients
• Work with our modern tech stack including Python, JavaScript, TypeScript, React, Spark, Snowflake, AWS, and more!

Software Engineer, Life Sciences Data Discovery

Financial Planning and Analysis

• Serve as a Senior Financial Analyst within Provider FP&A, shaping planning, measurement, and investment decisions.
• Partner closely with business leaders across the Provider organization to drive financial insight and operational efficiency.
• Build and enhance financial models for reporting, forecasting, and budgeting cycles.
• Consolidate and analyze KPIs across multiple data sources to deliver clear business insights.
• Partner with stakeholders to design and implement scalable reporting processes.
• Review financial reports and identify trends, risks, and opportunities for leadership.
• Support month-end close with variance analysis and commentary.
• Conduct ad hoc analysis (e.g., headcount, OPEX, indirect costs) to support strategic decision-making.
• Report to Director of FP&A in the Provider business unit.

Senior Financial Analyst

Auditor

• Datavant is a data platform company and the world’s leader in health data exchange.
• Reports to: Head of Internal Controls & Audit
• Position Summary: We are seeking a highly motivated and experienced Internal Controls Sr. Auditor to support the implementation of robust internal controls in preparation for a potential IPO.
• Key responsibilities: Work with control owners to document existing internal controls and further develop the Risk and Controls Matrix (RACM); Ensure all controls are aligned with SOX standards and best practices; Assist in the design of controls for new or modified processes; Draft process narratives and develop embedded flowcharts; Partner with control owners to review, light test, and validate controls; Support remediation efforts; Transition ownership of controls to process owners; Perform tests of operating effectiveness; Regularly meet with control owners and stakeholders; Educate and support control owners; Provide regular status updates and reports on progress toward IPO readiness and internal control implementation to senior leadership.

Senior Auditor, Internal Controls

Data Scientist

• Datavant is a data platform company and the world’s leader in health data exchange. Datavant is looking for an enthusiastic and meticulous Data Scientist to join our growing team, which builds machine learning models for use across Datavant in multiple verticals and for multiple customer types.
• You will play a crucial role in developing new product features and automating existing internal processes to drive innovation across Datavant. You will work with tens of millions of patients’ worth of healthcare data to develop models, contributing to the entirety of the model development lifecycle from ideation and research to deployment and monitoring. You will collaborate with an experienced team of Data Scientists and Machine Learning Engineers along with application Engineers and Product Managers across the company to achieve Datavant’s AI-enabled future.
• You Will: Play a key role in the success of our products by developing models for NLP (and other) tasks; Perform error analysis, data cleaning, and other related tasks to improve models; Collaborate with your team by making recommendations for the development roadmap of a capability; Work with other data scientists and engineers to optimize machine learning models and insert them into end-to-end pipelines; Understand product use-cases and define key performance metrics for models according to business requirements; Set up systems for long-term improvement of models and data quality (e.g. active learning, continuous learning systems, etc.).
• What You Will Bring to the Table: Advanced degree in computer science, data science, statistics, or a related field, or equivalent work experience.
• 4+ years of experience with data science and machine learning in an industry setting.
• 4+ years experience with Python.
• Experience designing and building NLP models for tasks such as classification, named-entity recognition, and dependency parsing.
• Proficiency with standard data analysis toolkits such as SQL, Numpy, Pandas, etc.
• Proficiency with deep learning frameworks like PyTorch (preferred) or TensorFlow.
• Demonstrated ability to drive results in a team environment and contribute to team decision-making in the face of ambiguity.
• Strong time management skills and demonstrable experience of prioritising work to meet tight deadlines.
• Initiative and ability to independently explore and research novel topics and concepts as they arise.

Senior Data Scientist

Manager

• Owns all Datavant facilities-related support, including strategy, execution, and local operations.
• Serves as the primary escalation point for field facilities emergencies and provides 24/7/365 emergency support as needed.
• Leads implementation and communication of Datavant’s facilities strategic plan.
• Partners cross-functionally with teams including Office Managers, Site Leaders, HR, Finance, Communications, and others to support initiatives and ensure alignment.
• Manages work order systems, service-related requests, and maintenance workflows through a centralized CMMS (Computerized Maintenance Management System).
• Conducts site assessments (both physical and virtual) to ensure properties meet company expectations and brand standards.
• Sources, contracts, and evaluates vendors and service providers; manages procurement and contract execution.
• Prepares and reviews Requests for Proposal (RFPs), Scopes of Work (SOWs), and service provider bids for various projects.
• Oversees equipment procurement, repair, and installation, ensuring all assets are properly managed and maintained.
• Conducts quality inspections, analyzes vendor scorecards and benchmarks, and identifies continuous improvement opportunities.
• Tracks and evaluates work orders, labor rates, preventive maintenance (PM) costs, and other performance indicators to ensure value and compliance.
• Collaborates with leadership on capital planning and project execution, including budgeting, scoping, and implementation.
• M&A integration
• Follow all compliance and HIPAA standards as it relates to highly sensitive information encountered naturally as part of the role.

Facilities Manager

Human Resources

• Datavant is a data platform company and the world’s leader in health data exchange; vision to power healthcare decisions with the right data.
• Oversee People compliance-related activities including OFCCP and all other federal, state, and local regulations; report into Head of People Operations.
• Own Datavant Open Reporting/Concern Raising Process and case management, investigation and closure of People related concerns.
• Maintain an up-to-date employee handbook including state and local supplements and track handbook distribution.
• Ensure annual training obligations (anti-harassment, EEO, FMLA, ADA, OFCCP, etc.) are met, including vendor partnership, content creation, and tracking completion.
• Fulfill annual reporting obligations including EEO reports, OFCCP, VETS, California Pay Data, and more.
• Monitor legislative and regulatory developments; partner with legal to recommend and implement policy changes and communications.
• Train internal People team colleagues on compliance processes and guidelines.
• Ensure data tracking meets OFCCP requirements across applicant tracking, payroll, and HRIS systems.
• Lead internal audits and coordinate responses to compliance reviews and audits by state and federal agencies.
• Partner internally and externally to ensure compliance with federal affirmative action plan requirements and track progress toward AAP goals.

Senior Manager, HR Compliance

Operations

• The Health Information Operations Manager focuses on both front-line People management and leading as account manager at designated sites. The Health Information Operations Manager is responsible for client/customer service and serves as a knowledge expert for the HIS staff. This role may also assist leadership with planning, developing and implementing departmental or regional projects. The Health Information Operations Manager provides support to the VPO. The Health Information Manager will also assist in the new hire process, meeting with clients, and developing staff at multiple sites.
• This role requires that you live within a 2 hour drive of Charlottesville, Virginia
• You will:
• Primary Internal Account Manager overseeing multiple health systems
• Mentor hourly staff and supervisor team for further professional development
• Responsible for driving team performance and account metrics
• Have a passion to lead, train and motivate a growing and excited Team
• Oversee the safeguarding of patient records and ensuring compliance with HIPAA standards
• Own the management of patient health records
• Participates in project teams and committees to advance operational Strategies and initiatives
• Ensure smooth communication channels between internal stakeholders via regular reporting and info sharing (daily/weekly/quarterly reports, meetings, status updates, etc.).
• Identify, define and execute process improvements in line with department needs and organizational goals

Health Information Operations Manager

• Act as the first point of contact for issue resolution.
• Research and identify solutions to software issues
• Diagnose and troubleshoot technical issues, including account setup and configuration
• Track issues through to resolution, within agreed time limits
• Properly escalate complex/ unresolved issues to appropriate internal teams (e.g. software developers)
• Provide prompt and accurate feedback to customer operations
• Refer to internal or external resources to provide accurate solutions
• Ensure all issues and solutions are properly logged
• Prioritize and manage several open issues at one time
• Follow up to ensure systems are fully functional after troubleshooting
• Prepare accurate and timely reports
• Document technical knowledge in the form of notes and manuals
• Learn and work with emerging technologies
• Maintain positive relationships with customers and software developers. Have great interpersonal skills

Operations Support Specialist

Product Manager

• Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format.
• Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions.
• Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care.
• By joining Datavant today, you’re stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions.
• Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare.
• Role Overview: As a Product Manager, Risk Adjustment Coding Data Integration, you will own the data strategy and execution for Datavant’s Retrospective Risk Adjustment Coding products, driving client data standardization, data integrations, database management, and optimization within business verticals for downstream use.
• You will also support scalable, reliable, and performant project data ingestion pipelines and maintain databases that support specific product services, while providing end to end visibility into these pipelines and databases.
• The ideal candidate combines deep healthcare data expertise with strong product management skills, and thrives at the intersection of product, data integration, engineering, and operations.
• Key Responsibilities: Product Strategy—Own and evolve the product vision, strategy, and roadmap for the Data Integration pod within the Retrospective Risk Adjustment Coding Product Suite.
• Execution & Delivery—Client Data Management: Oversee secure and compliant onboarding and management of client data for MA, ACA, and Medicaid plans, ensuring HIPAA and CMS compliance.
• Standard Data Specifications: Develop and maintain standardized data specifications for Retrospective Coding Products; Data Type Additions: Prioritize new data types to enhance AI-driven coding accuracy; Data Integration.
• Lead efforts in collaboration with the Retrieval Product team to streamline chart access for Retrospective Coding Products; Build standard APIs and UIs to improve retrieval integration with a possibility of creating an SDK for external client access; Manage data ingestion for projects where we receive data directly from clients (i.e., code-only projects).
• Data Optimization: Optimize structured data ingestion pipelines and automate data pipelines for performance, reducing latency and improving speed; Convert ingested data into a format supported by Datavant’s Common Document Repository (CDR).
• Infrastructure Standards, Visibility & Compliance: Work with infrastructure limits to promote scalability; Enable end-to-end visibility into data pipelines; Maintain databases / data stores; Ensure scalability, performance and reliability.
• Stakeholder engagement: Collaborate with Retrieval and Client Success teams to address diverse client needs; Drive adoption of data specifications to improve the client experience.
• KPIs: Product Execution, Client Experience, Data Standards.
• About You: 5+ years in product management or data product roles; Domain expertise in HL7, FHIR, CMS; Cross-Functional Partner; Execution-Oriented.

Product Manager, Risk Adjustment Coding Data Integration

• Team Leadership & Management: Supervise, mentor, and evaluate inpatient and outpatient coding staff, including remote employees.
• Coordinate work assignments and schedules to ensure productivity and turnaround time goals are met.
• Provide regular performance feedback and conduct annual evaluations.
• Support team development through training, mentoring, and continuing education.
• Track and report on coding productivity and quality metrics for leadership review.
• Maintain coding policies, procedures, and workflow documentation.
• Implement process improvements to enhance accuracy, efficiency, and regulatory compliance.
• Ensure coding is completed within established turnaround times to support timely billing.

Supervisor of Coding Operations

Accountant

• The Senior Revenue Accountant provides research, guidance and validation (review of work) on invoicing and revenue recognition for standard and complex customer contracts/agreements. This position will provide accounting support to major financial accounting areas, including general ledger accounting reconciliation of associated revenue accounts.
• You Will: Use technical expertise to determine proper revenue recognition of various types of contracts within the organization. Provide this information in a usable format to the Client Billing group.
• Works with Client Billing group to establish appropriate checks and balances in addition to invoicing in a manner that is professional, required by the customer and has the ability to recognize appropriately per GAAP.
• Establish and maintain appropriate documentation as back up for billing along with procedures for completing and recognizing revenue.
• Completes monthly General Ledger account reconciliations for revenue related accounts.
• Develop and maintain regular reports via the company’s accounting system.
• Considers sales tax impact when reviewing contracts and invoicing.
• Make necessary recommendations concerning changes in contracts that would facilitate better revenue recognition for the company (including working with Sales, Operations and Legal teams).
• Supports year-end and interim year end audits.
• You Will Bring to the Table: 5+years’ experience; NetSuite; ability to read contracts; knowledge of GAAP; Excel skills; degree in Accounting/Finance; etc.