Customer Support

• Process medical record requests and take calls from patients, insurance companies, and attorneys to provide medical record status
• Document information in multiple platforms using two computer monitors
• Operate in a high-volume call center production environment
• Participate in comprehensive onsite/virtual training and job shadowing with an assigned mentor
• Use Microsoft Office (including Word and Excel) to complete documentation and tasks
• Work full-time Monday - Friday 8am-4:30pm EST

Customer Support – CPC Processor

Claims Support Representative

Pharmaceutical Support Specialist

Licensed Customer Service Representative

Bilingual Licensed Customer Service Representative

Customer Experience Specialist