Datavant

Customer Support – CPC Processor

Datavant

full-time

Posted on:

Origin:  • 🇺🇸 United States

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Salary

💰 $15 - $18 per hour

Job Level

Mid-LevelSenior

About the role

  • Process medical record requests and take calls from patients, insurance companies, and attorneys to provide medical record status
  • Document information in multiple platforms using two computer monitors
  • Operate in a high-volume call center production environment
  • Participate in comprehensive onsite/virtual training and job shadowing with an assigned mentor
  • Use Microsoft Office (including Word and Excel) to complete documentation and tasks
  • Work full-time Monday - Friday 8am-4:30pm EST

Requirements

  • Remote role (Call Center)
  • Full-Time: Monday - Friday 8am-4:30pm EST
  • Comfortable working in a high-volume production environment
  • Processing medical record requests by taking calls from patients, insurance companies and attorneys to provide medical record status
  • Documenting information in multiple platforms using two computer monitors
  • Proficient in Microsoft office (including Word and Excel)
  • Post-offer health screenings and proof and/or completion of various vaccinations (flu, Tdap, COVID-19) may be required
  • This job is not eligible for employment sponsorship