Datavant

Engineer

• Contribute to the design, implementation, and operation of vulnerability management capabilities
• Build and enhance automation and workflows that ingest, normalize, and prioritize vulnerability signals
• Develop and improve engineer-facing dashboards and integrations
• Work with product and engineering teams to assess vulnerability findings
• Help embed vulnerability signals into existing engineering workflows (CI/CD, PRs, backlogs)
• Support validation of remediation efforts to ensure exposure is meaningfully reduced
• Assist in translating compliance and control requirements into scalable technical implementations
• Support FedRAMP and other assessments by validating technical evidence
• Execute technical projects that improve visibility, prioritization, and risk reduction
• Contribute to improving processes, tooling, and automation within the vulnerability management program

Vulnerability & Exposure Management Engineer

General Counsel

• Draft, negotiate, and advise cross-functional teams on a wide variety of commercial agreements with a focus on commercial agreements for Datavant’s Legal & Insurance and Provider business units, including contracts for new business development initiatives, business associate agreements, data agreements, consulting agreements, partnership agreements, vendor contracts, and NDAs
• Advise on legal and commercial issues arising from the development, deployment, and commercialization of AI-enabled products and services, including risk allocation, data usage, data rights, privacy laws, IP ownership, and evolving regulatory and product considerations
• Provide thoughtful and practical product, business, and legal counseling on various legal risks, business strategies, and other issues related to product features, including AI-enabled products and services, commercial transactions, and general operations
• Manage and resolve complicated issues related to commercial deals, and drive alignment with various cross-functional teams
• Own the entire contracting cycle--from initial draft to execution--and collaborate with business and product teams to drive contract negotiations to timely and successful completion
• Work cross-functionally to develop and implement internal contracting processes and resources that support Datavant’s growing Legal & Insurance business unit
• Develop familiarity with internal departments and the Company’s business practices to help identify and manage risk related to contracts and accurately and clearly communicate the meaning of contract terms and associated risks as they relate to the business

Senior Counsel, Commercial Legal

Designer

• Act as Staff-level technical owner for Voice AI and Agentic Agent architecture across Datavant.
• Define reference architectures, best practices, and design patterns for Voice LLM workflows, orchestration, and integrations.
• Lead technical decision-making for build vs. buy, platform selection, and long-term scalability.
• Design and implement end-to-end Voice AI systems using LLMs, NLMs, NLP/NLU, STT, and TTS technologies.
• Build agentic, multi-step conversational workflows capable of tool use, memory, escalation, and human handoff.
• Optimize real-time and near-real-time Voice AI performance (latency, accuracy, reliability).
• Architect and build API-first, event-driven systems integrating CCaaS platforms, data pipelines, and AI services.
• Integrate with CCaaS and Voice platforms (e.g., Five9, Genesys, NICE, Cognigy, Kore.ai, PolyAI, or similar).
• Ensure clean interfaces between AI agents, telecom infrastructure, and downstream systems.
• Partner with Security and Legal to ensure HIPAA, HITECH, and privacy-by-design compliance across all Voice AI workflows.
• Implement observability, auditing, and reporting for AI decisions, conversations, and outcomes.
• Design systems that are fault-tolerant, testable, and production-ready.
• Mentor senior and mid-level engineers in AI, Voice, and distributed systems design.
• Influence roadmap and prioritization through strong technical partnership with Product and Leadership.
• Raise the technical bar through reviews, documentation, and shared standards.

Conversation Designer

Customer Support

• Processing medical record requests by taking calls from patients, insurance companies and attorneys to provide medical record status
• Documenting information in multiple platforms using two computer monitors

Customer Service

Security Engineer

• Coordinate and manage responses to customer enquiries, including contributing to Request for Proposals (RFP), responding to customer security enquiries, diligence assessments, customer audits, etc.
• Perform technical assessments and documentation around key controls and security processes, including working knowledge of key controls across a number of industry best practices
• Liaise with customers, articulating control implementation, and describing considerations for applying security and compliance concepts to a technical environment. Simplify security compliance requirements into clear technical control specifications and policies.
• Field and address requests for team support in collaboration with internal and external stakeholders.
• Communicate effectively and regularly with internal teams and customers
• Continuously build and refine knowledge base information, whitepapers, frequently asked questions, control narratives, etc. and contribute to ongoing development and improvement.
• Understand the impact of security in our go-to-market pipeline, report on trends and help us improve how we invest in security.
• Stay apprised on industry standards and regulations for security and compliance

Security Customer Assurance Specialist

Operations

• Lead daily retrieval operations, ensuring teams hit quality, turnaround time, and productivity goals.
• Monitor queues, volumes, and workflow health, adjusting plans as conditions change.
• Own execution during busy periods, escalations, and unexpected challenges to ensure continuity of operations and timely delivery.
• Keep inventory moving by setting clear priorities and delegating execution through the team, proactively flagging risks early before they escalate.
• Manage and support team members with a strong emphasis on coaching, vendor performance management, and career development opportunities.
• Provide regular feedback through one-on-ones, side-by-side coaching, and ongoing check-ins.
• Foster an environment where expectations are clear, support is accessible, and team members are positioned for success.
• Partner on hiring, onboarding, and training to build strong, engaged teams.
• Use performance data and team feedback to identify opportunities to improve operational effectiveness.
• Support process changes, system updates, and new workflows by guiding teams through adoption.
• Share best practices to improve consistency and efficiency in day-to-day operations.
• Serve as an operational point of contact for assigned clients and internal partners.
• Communicate clearly and proactively with stakeholders about performance and priorities.
• Work closely with cross-functional teams such as Business Intelligence, Product, and Client Success.
• Participate in projects and working groups that support the advancement of retrieval operations.

Retrieval Operations Manager

• Maintain a positive, empathetic, and professional attitude toward customers at all times.
• Respond promptly to customer inquiries in a high call volume, fast-paced environment following established processes and guidelines.
• Interact with customers via telephone, email, and online chat to answer product-related questions, resolve standard issues, and provide basic education on Record Hub services.
• Accurately document customer interactions, inquiries, issues, and resolutions in designated systems.
• Identify issues that require additional expertise and appropriately escalate to senior representatives or specialists.
• Make outbound telephone and email contacts to customers to provide updates, education, and support issue resolution.
• Follow defined workflows, scripts, and quality standards to ensure consistency and compliance.
• Communicate and coordinate with colleagues and team leads as needed to support customer needs.
• Actively participate in training, coaching, and feedback sessions to build product knowledge and customer service skills.
• Provide feedback on customer experience challenges and opportunities for improvement.

Customer Experience Representative

Consultant

• Review medical records and assign precise codes to ensure accurate coding aligned with client needs (CPT, ICD-10-CM, ICD-10 procedures, ICD-10-CM and ICD-10 PCS, HCPCS).
• Conduct data quality reviews of records to assess compliance with official coding and documentation guidelines.
• Communicate professionally with co-workers, management, and hospital staff regarding clinical and reimbursement issues.
• Demonstrate strong written and verbal communication skills
• Identify documentation improvement opportunities and coding issues
• Use VPN access to ensure productive and flexible task completion
• Uphold Datavant and HIM Division policies, promoting a culture of compliance and operational efficiency.
• Track continuing education credits, maintaining a high standard of professional expertise.
• Attend mandatory sponsored in-service and educational meetings, ensuring alignment with industry best practices for continual improvement.
• Adhere to the American Health Information Management Association's code of ethics, upholding professional standards and integrity.

Coding Consultant

DevOps Engineer

• Increase our cloud efficiency - Working across engineering, security, platform and others you will seek out and eliminate cloud waste
• Ship - Deliver on the Cloud Engineering - Service’s charter, daily
• Lead - Actively collaborate with the team of your peers, keep your pod focused and engaged, contribute to engineering-wide decisions on technical strategy, product strategy, and organizational strategy

Senior Site Reliability Engineer

Product Manager

• Own and evolve the product vision, strategy, and roadmap for the Coding core pod
• Drive end-to-end execution of the Coding Core roadmap
• Partner with Product Design to shape intuitive experiences for internal tools
• Ensure systems, reporting, and analytics are scalable and reliable
• Act as the primary product point of contact across stakeholders

Senior Product Manager, Retrospective Risk Adjustment Coding

• Full-Time: Monday-Friday 8:00AM-4:30 PM CST
• Location: Remote

CPC Processor, Customer Service

• Processing medical record requests by taking calls from patients, insurance companies and attorneys to provide medical status.
• Documenting information in multiple platforms using two computer monitors.

CPC Processor Customer Support, Bilingual

Medical Billing and Coding

• Review medical records and assign accurate codes for diagnoses and procedures.
• Assign and sequence codes accurately based on medical record documentation.
• Assign the appropriate discharge disposition.
• Abstract and enter the coded data for hospital statistical and reporting requirements.
• Communicate documentation improvement opportunities and coding issues to appropriate personnel for follow up and resolution.
• Maintain a 95% coding accuracy rate and a 95% accuracy rate for APC assignment and meet site-designated productivity standards.
• Be responsible for tracking continuing education credits to maintain professional credentials.
• Attend Datavant Health sponsored education meetings/in-services.
• Demonstrate initiative and judgment in the performance of job responsibilities.
• Communicate with co-workers, management, and hospital staff regarding clinical and reimbursement issues.
• Function in a professional, efficient, and positive manner.
• Adhere to the American Health Information Management Association’s code of ethics.
• Be customer-service focused and exhibit professionalism, flexibility, dependability, and a desire to learn.
• Handle a high complexity of work function and decision-making.
• Possess strong organizational and teamwork skills.
• Comply with all HIM Division Policies.

Outpatient Coder

Manager

• Use your deep understanding of vulnerability management to help refine the shared responsibility vulnerability and exposure management framework for Datavant.
• Consolidate the infrastructure and application security detection functions under a single banner.
• Simplify and where possible, automate the onboarding and integration to our scanning technologies beyond out of the box vendor connections.
• Provide direct technical engineering guidance and coaching, including code review to your team.
• Own creating the reporting and presentation for our exposure posture across all detection sources, with metrics rolled up and broken down across multiple facets to drive risk reduction.
• Smoothly mesh vulnerability management practices into our secure SDLC.
• Identify and implement a solution to give Datavant a prioritized, single pane of glass view of all vulnerabilities and misconfigurations.
• Work directly with security senior leadership to ensure maturity, depth, and coverage of our exposure management program.
• Speak on vulnerability management to government agencies on behalf of Datavant for our FedRAMP compliance.
• Have an understanding of risks, but may have some knowledge gaps in depth of risk management. It’s OK, we’ll teach you. The core skill set you bring to the table is an engineering mindset.
• Own new projects for advancing security in our environment. Be the deep technical expert and collaborate with others on the teams to ensure project success. Your impact here cannot be understated, you are a core contributor and have deep influence to empower Datavant greatness.

Senior Manager, Vulnerability & Exposure Management

Customer Success Manager

• Lead the Datavant relationship with the client ensuring that they receive the best possible result delivery, service and support.
• Manage coordination, tracking and reporting of all things related to client projects.
• Lead (coordinate, motivate and facilitate) the efforts of associated project resources working closely with all internal teams including data integrations, coding management, engineering, sales, and executive teams.
• Ensure smooth communication channels between internal stakeholders via regular reporting and info sharing (daily/weekly/quarterly reports, meetings, status updates, etc.).
• Own client operations project management processes, tools, reference materials and cross functional usage.
• Monitor project status and success throughout the entire project lifecycle.
• Identify, analyze and resolve client problems as they arise, coordinating escalation and resolution with sales and other internal stakeholders.
• Prepare final reports and presentations for clients; calculate project results summaries, coordinate results delivery with the Sales team.
• Identify, define and execute process improvements in line with department needs and organizational goals.
• Partner with the engineering team to identify, prevent, and resolve software issues affecting client projects.