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Health Information Specialist
DatavantHealth Information Specialist processing medical records for Datavant’s healthcare data platform. Protecting patient privacy, maintaining electronic health records, and handling ROI requests remotely.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates proficiency in processing medical record requests while ensuring compliance with HIPAA regulations and maintaining patient confidentiality. Capable of managing patient health records and utilizing office equipment effectively in a fast-paced healthcare environment.
Highest-signal resume keywords
HIPAA ComplianceMedical Record ManagementData Entry SkillsProfessional Communication SkillsHealthcare Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Medical Record ProcessingData EntryBasic Computer ProficiencyElectronic Health RecordsPatient Chart Preparation
Soft Skills
Detail OrientedOrganizational SkillsAbility to Work IndependentlyAdaptabilityCustomer Service Skills
Tools & Technologies
Office EquipmentFax MachinesPrintersElectronic Medical Records Software
Certifications & Qualifications
High School DiplomaGED
Industry Keywords
Patient PrivacyConfidentialityHealthcare EnvironmentProduction-Based WorkClient Relationship Building
About the role
Key responsibilities & impact- Process all release of information (ROI), specifically medical record requests, in a timely and efficient manner
- Safeguard patient privacy and ensure authorized access to medical information in compliance with company policy and HIPAA regulations
- Receive and process requests for patient health information according to company and facility policies
- Maintain confidentiality and security of privileged information
- Maintain working knowledge of company and facility software
- Adhere to company and customer facility codes of conduct and policies
- Inform the manager of work, site difficulties, and fluctuating volumes
- Manage, safeguard, assemble, and maintain accurate and complete patient health records
- Prepare new patient charts using paper sources and/or electronic health records
- Create digital images of paperwork for electronic medical records
- Retrieve and appropriately transmit patient records to internal and external requesters
- Answer inbound and outbound calls
- Assist with patient walk-ins when needed
- Assist with faxes, mail, and data entry
- Meet site productivity expectations
- Schedule pickups when needed
- Perform other duties as assigned
Requirements
What you’ll need- High School Diploma or GED
- Ability to commute between locations as needed
- Able to work overtime during peak seasons when required
- Basic computer proficiency
- Comfortable using phones, fax machines, printers, and other general office equipment regularly
- Professional verbal and written communication skills in English
- Detail and quality oriented regarding accurate and compliant medical-record information
- Strong data entry skills
- Ability to work with minimum supervision while responding to changing priorities and role needs
- Ability to organize and manage multiple tasks
- Able to respond to requests in a fast-paced environment
- Experience in a healthcare environment is a bonus
- Previous production/metric-based work experience is a bonus
- In-person customer service experience is a bonus
- Ability to build relationships with on-site clients and customers is a bonus
- Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders is a bonus
- This job is not eligible for employment sponsorship
- May be required to complete post-offer health screenings and provide or complete vaccinations such as flu, Tdap, and COVID-19, subject to client requirements
Benefits
Comp & perks- Comprehensive onsite/virtual training program followed by job shadowing with an assigned mentor
- Company equipment will be provided to you (including computer, monitor, virtual phone, etc.)
- PTO
- Health Insurance
- Vision Insurance
- Dental Insurance
- 401k Savings Plan
- Tuition Assistance