Salary
💰 $72,000 - $78,000 per year
About the role
- The Health Information Operations Manager focuses on both front-line People management and leading as account manager at designated sites. The Health Information Operations Manager is responsible for client/customer service and serves as a knowledge expert for the HIS staff. This role may also assist leadership with planning, developing and implementing departmental or regional projects. The Health Information Operations Manager provides support to the VPO. The Health Information Manager will also assist in the new hire process, meeting with clients, and developing staff at multiple sites.
- This role requires that you live within a 2 hour drive of Charlottesville, Virginia
- You will:
- Primary Internal Account Manager overseeing multiple health systems
- Mentor hourly staff and supervisor team for further professional development
- Responsible for driving team performance and account metrics
- Have a passion to lead, train and motivate a growing and excited Team
- Oversee the safeguarding of patient records and ensuring compliance with HIPAA standards
- Own the management of patient health records
- Participates in project teams and committees to advance operational Strategies and initiatives
- Ensure smooth communication channels between internal stakeholders via regular reporting and info sharing (daily/weekly/quarterly reports, meetings, status updates, etc.).
- Identify, define and execute process improvements in line with department needs and organizational goals
Requirements
- Experience in a healthcare environment
- Passion to identify process improvements and provide solutions
- Demonstrated ability in leading employees and processes successfully (20+)
- Strong bias for action and collaboration and well developed sense of urgency
- Coordinates with site management on complex issues
- Knowledge, experience and/or training in accurate data entry, office equipment and procedures