Darktrace

Technical Customer Success

🌐
Worldwide
Post a Job
Affiliates
❌ Jobs You've Hidden
⭐️ Saved Jobs
✅ Applied Jobs
Account
This job opening is no longer available.
🌐
Worldwide
Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com
Search
Search Jobs by country
Search jobs by city
Search jobs by job title
Search entry-level jobs
Search junior-level jobs
Search senior-level jobs
Search jobs by tech stack
Search jobs by contract type
Search remote internships
Search remote part-time jobs
Remote jobs Anywhere in the World
Companies Hiring Anywhere in the World
Companies Hiring Sales People Anywhere in the World
Companies Hiring Software Engineers Anywhere in the World
Resources
Advice
Tips for finding remote jobs
Interview questions and answers
Resume examples
Cover letter examples
Post a job
Affiliates
Privacy policy
Terms of service
Job board SEO course
AI Apply Copilot
OpenClaw job finder
Jobs by Country
Remote jobs anywhere in the world (Worldwide remote jobs)
Remote jobs United States
Remote jobs Australia
Remote jobs Brazil
Remote jobs Canada
Remote jobs France
Remote jobs Ireland
Remote jobs Germany
Remote jobs Netherlands
Remote jobs Spain
Remote jobs UK
Popular Jobs
Remote data analyst jobs
Remote customer support jobs
Remote executive assistant jobs
Remote marketing jobs
Remote product designer jobs
Remote product manager jobs
Remote project manager jobs
Remote recruiter jobs
Remote sales jobs
Remote software engineer jobs
Jobs by Type
Remote full-time jobs
Remote part-time jobs
Remote contract jobs
Remote internship jobs
Remote entry-level jobs
Remote jobs with no experience required
Remote junior jobs (1-3 years of experience)
Digital nomad jobs
Remote jobs with no degree required
Freelance remote jobs
Temporary remote jobs
Remote jobs hiring now
Stay at home mom jobs

Customer Success Engineer

Sales

• Act as the Adaptive Human Defence specialist for field sales teams, supporting opportunity strategy, positioning, and execution.
• Participate directly in priority customer and prospect engagements, including executive‑level meetings, workshops, and key deal milestones.
• Help sellers articulate the business value, use cases, and differentiation of AHD, aligned to customer risk, outcomes, and buying motivations.
• Support complex deal cycles by shaping account strategies, value narratives, and commercial approaches to maximize win rates and deal size.
• Design and deliver sales enablement programs to ensure field teams are confident and effective in selling AHD.
• Develop and maintain enablement assets such as pitch materials, playbooks, messaging frameworks, competitive guidance, and success stories.
• Partner closely with Sales Enablement, Solutions Engineering, and Product Marketing to ensure consistent and compelling AHD messaging across the organization.
• Support the definition and execution of the global go‑to‑market strategy for Adaptive Human Defence.
• Collaborate with Sales, Marketing, Product, and Customer Success to drive coordinated launches, campaigns, and pipeline acceleration initiatives.

Sales Director – Overlay, Americas

QA Engineer

• Conducting thorough penetration tests
• Simulating real-world attacks
• Delivering actionable insights to security and development teams
• Collaborating with internal teams to validate findings and support remediation efforts
• Staying up to date with emerging threats, vulnerabilities, and offensive security techniques

Penetration Tester

Infrastructure Engineer

• Ensure Darktrace is deployed, integrated, and optimized to the highest standards
• Assist customers with deploying Darktrace technology within network, cloud, OT, and email environments
• Lead and become a trusted advisor to key customers in their security infrastructure design and planning
• Complete deployment projects on or before expected Service Level Objectives (SLOs)
• Integrate new systems into existing network architecture
• Manage customer support tickets to assist with technical issues
• Proactively engage with customers to help maintain a healthy deployment
• Maintain and enhance communication between all go-to-market teams, including sales, customer success, and operations

Cyber Infrastructure Engineer

Security Operations

• Lead the triage and investigation of security alerts across multiple environments using Darktrace and other security tooling
• Perform advanced incident analysis and coordinate remediation actions with internal stakeholders
• Act as an escalation point for complex security tickets raised within the business
• Drive continuous improvement of SOC processes, playbooks, and detection capabilities
• Monitor emerging threats and contribute to updating detection and response strategies
• Provide training, guidance, and knowledge‑sharing for junior analysts

Senior SOC Analyst

Account Executive

• Drive new business acquisition by identifying and closing net-new logo opportunities within your assigned territory.
• Develop and execute strategic sales plans to expand market presence and exceed revenue targets.
• Self-generate leads through targeted outreach, networking, and leveraging marketing and inside sales support.
• Engage and present Darktrace’s cybersecurity solutions to key stakeholders, including CISOs, IT leaders, and security professionals.
• Own the sales cycle end-to-end, from prospecting and qualifying leads to negotiating and closing deals.
• Upsell and expand within accounts by identifying additional opportunities for Darktrace’s solutions.
• Collaborate cross-functionally with technical teams, including Subject Matter Experts, Technical Account Managers, and Cyber Threat Analysts, to deliver tailored demos and Proof of Values (POVs).
• Maintain accurate pipeline management using CRM tools and provide regular sales forecasts.

• Achieve quarterly revenue targets through the acquisition of new accounts and maintenance of existing accounts within your assigned territory.
• Identify, develop, and qualify leads; self-sourcing efforts will be supplemented by regional support from Marketing, Inside Sales, and Channel teams.
• Present and demonstrate Darktrace cyber threat defense solutions to information security experts and C-level executives.
• Create proposals and negotiate contracts to meet client needs.
• Coordinate with cross-functional teams, including Darktrace Subject Matter Experts, Technical Account Managers, and Cyber Threat Analysts, to deliver tailored solutions and Proof of Values (POVs) to prospective customers.
• Monitor market trends to advise clients strategically, aiming to drive sales growth and customer satisfaction.
• Act as a mentor to less experienced team members, sharing best practices and helping them develop their skills.

Enterprise Account Executive

Marketing

• Build and execute the federal marketing strategy across DoD, civilian, and IC.
• Develop clear, differentiated messaging, positioning, use cases and content that align to mission outcomes, evolving federal cybersecurity mandates, and AI adoption.
• Develop and deliver a thought—leadership plan to seed Darktrace speakers and content that shape the narrative in market.
• Partner closely with Federal Sales, Product, Product Marketing, Marketing, Corporate Affairs to ensure tight alignment on priorities, plays, pipeline goals, and execution to accelerate deals and Darktrace market position.
• Own pipeline creation and acceleration for the federal segment.
• Build a repeatable, data-driven federal marketing engine that scales.
• Design and execute targeted programs that address federal use cases, customer needs, procurement cycles, and compliance requirements (e.g. FedRAMP, CMMC, EO 14028).
• Plan, orchestrate and execute events virtually and in-person to drive Darktrace value and meetings (e.g., RSA Public Sector Day, DoDIIS, AFCEA events, agency-specific forums).
• Build marketing materials that drive through sales and channel, or direct to agency including executive-ready narratives, demos, presentations, content snacks, designed for federal audiences.
• Drive presence and influence within federal communities, associations, and thought-leadership platforms.
• Collaborate with channel marketing, federal systems integrators, channel partners, and alliances to co-market solutions and expand reach.
• Monitor federal cybersecurity and AI trends, funding priorities, and competitive insights to inform plans and plays for sales, product and executive leadership.
• Define KPIs for awareness, engagement, and pipeline contribution and track, measure and report monthly and quarterly.
• Build repeatable processes leveraging Darktrace systems for campaign execution and optimization.
• Manage federal marketing budget with 100% accuracy and transparency, delivering ROI and pipeline.

Director, Federal Marketing

Sales Development Rep

• Engaging with new prospective customers and representing Darktrace across your region, identifying all potential business opportunities.
• Identifying key decision makers whilst developing and qualifying new business opportunities within the targeted markets through cold calling, event recruitment and high-level prospecting.
• Articulating the value proposition and helping the customer understand how it will improve their business’s information security.
• Earning trust and developing relationships with senior executives by displaying knowledge, professionalism and relevance to business issues.
• Meeting set targets and working closely with Marketing and Sales by methodically working on and following up on a variety of sales campaigns.
• Maintaining quality relationships with your manager and external customer-facing Account Executives to support new business growth.
• Consistently achieving quarterly and annual KPIs.
• Booking direct one-to-one meetings at customers’ sites and at trade shows.
• Writing succinct emails to highlight the capabilities of our offering.

Sales Development Rep – Manager Outreach

Solutions Engineer

• Leading, coaching, and empowering a pre-sales engineering team supporting Enterprise & Mid‑Market customers across the TOLA territory, with a focus on continuous development, clear expectations, and high accountability.
• Building and executing territory strategies in partnership with regional Sales and Channel leadership, ensuring alignment across go-to-market motions.
• Leveraging extensive channel experience to strengthen relationships within the partner ecosystem—empowering partners, supporting joint business, and amplifying technical value in the field.
• Driving a high‑performance culture by monitoring KPIs, refining technical excellence, and implementing strategies to exceed POV, partner-influenced, and direct sales targets.
• Providing strategic technical guidance throughout the customer lifecycle, collaborating closely with Sales and Customer Success teams to support acquisition, expansion, and retention motions.
• Leading talent development: recruiting top technical talent, providing structured coaching and mentorship, and managing performance to ensure team and individual success.

Solutions Engineering Manager – Enterprise TOLA

• Conduct in-depth research on industry trends, competitor landscape, and emerging technologies to identify potential business opportunities; quickly and thoroughly develop knowledge of your target prospects to create value-centric and personalized messaging.
• Proactively identify and qualify new business leads through target outreach, networking, and engagement with key stakeholders.
• Establish and nurture strong relationships with key decision-makers and influencers in the cybersecurity and technology space.
• Act as the liaison between Darktrace and potential clients, understanding their needs and articulating the unique value proposition of Darktrace's solutions.
• Maintain accurate and up-to-date records of business development activities using our CRM; generate regular reports and analysis on key performance metrics, providing insights for continuous improvement.
• Achieve quarterly revenue targets through the acquisition of new accounts within your assigned territory.

Senior Account Executive

Events

• Contribute to global event strategy and plans across assigned Tier 1, Tier 2 and strategic sponsorship events.
• Own and manage specific objectives tied to pipeline, brand elevation, customer engagement, and competitive positioning working with executive sponsors, brand, creative and product marketing teams.
• Collaborate with cross-functional teams to drive alignment on execution, promotion and event readiness.
• Deliver operational excellence at every stage of pre-and post-event to ensure tracking, reporting and performance.
• Orchestrate event plan timelines, deliverables, and production with agency partners to ensure the highest quality experience.
• Own the game plan for speaking opportunities, traffic, promotion, meetings and networking with creative, innovative ideas and execution.
• Manage logistics comfortably: booth build, AV, staffing, run-of-show, vendor management and onsite operations.
• Work with regional marketing to build demand gen plans, meeting targets, including pre-event, onsite, and post-event motions.
• Track KPIs: sourced pipeline, influenced pipeline, MQLs, SQOs, meetings, registration, attendance, and ROI.
• Deliver executive-ready reporting and insights.

Manager, Global Events Marketing

• Proactively identify and qualify new business leads through targeted outreach, networking, and engagement with key stakeholders.
• Establish and nurture strong relationships with key decision-makers and influencers within your territory.
• Maintain accurate and up-to-date records of business development activities in the CRM; generate regular reports and analysis on key performance metrics, providing insights for continuous improvement.
• Achieve quarterly revenue targets through the acquisition of new accounts and growing existing accounts within your assigned territory.
• Conduct in-depth research on industry trends, competitor landscape, and emerging technologies to identify potential opportunities; thoroughly develop knowledge of target personas to create value-centric and personalized messaging.
• Strong foundational understanding of cybersecurity and the ability to explain how Darktrace products mitigate security challenges to customers.

SMB Account Executive

Translator

• Coordinating end‑to‑end localization workflows across R&D, Product, and other cross‑functional teams
• Managing the localization platform and ensuring translation quality and consistency
• Leading or supporting procurement processes when sourcing new translators, in collaboration with regional teams
• Maintaining glossaries, terminology databases, and other language assets
• Developing and improving long‑term localization strategies, including: Vendor selection and management
• Evaluating localization technology
• Designing processes for launching new languages and maintaining existing ones

Customer Success Engineer

Sales Director – Overlay, Americas

Penetration Tester

Cyber Infrastructure Engineer

Senior SOC Analyst

Account Executive

Enterprise Account Executive

Director, Federal Marketing

Sales Development Rep – Manager Outreach

Solutions Engineering Manager – Enterprise TOLA

Senior Account Executive

Manager, Global Events Marketing

Account Executive

SMB Account Executive

Localization Coordinator