Dandy

Manager

• Analyze historical volume trends across all contact channels to generate short- and long-term demand forecasts and translate forecasts into actionable staffing models
• Guide the Workforce Associate’s daily tasks and professional development and collaborate with frontline operations and CX leadership
• Design and implement analytics and reporting solutions, present regular performance reports to senior leadership
• Lead cross-functional workforce initiatives, identify process improvements and utilize technology to increase agent quality and efficiency
• Partner with CX leadership to define Support’s expansion strategy and ensure scalable staffing as the company expands globally

Manager, CX Workforce Capacity

Data Scientist

• Define and execute the data science roadmap for the entire customer journey, including lead generation, marketing efficiency, funnel optimization, churn, and net revenue retention (NRR).
• Act as the subject matter expert for our sales data, building scalable analytics and models to empower the entire commercial organization.
• Develop and deploy mission-critical models for lead scoring, churn prediction, and revenue forecasting.
• Manage, mentor, and grow a team of senior data scientists, setting a high bar for analytical rigor and business impact.
• Partner directly with executive leadership to provide strategic recommendations backed by data.
• Establish and own the measurement frameworks for customer health, sales funnel performance, and marketing ROI.

Staff Data Scientist, Customer

Robotics

• Develop a deep understanding of internal CAD and automation tools built by Dandy’s engineering team and how they integrate into the manufacturing process.
• Serve as the first line of technical defense for any software or system-related failures in Provo-based manufacturing processes.
• Build and maintain diagnostic and triage tools to detect, isolate, and resolve system failures with minimal disruption to operations.
• Lead and coordinate local debugging efforts during production station bring-up and work in tight sync with vendors and cross-functional stakeholders.
• Act as the engineering point of contact for automation development partnerships.
• Contribute to backend development and tooling in support of automation initiatives and process improvement.

Senior Software Engineer, Robotics & Automation

Customer Support

• Operate lab management software to intake and update orders for dental products (e.g., crown, bridge, implant)
• Prepare lab pans and process orders per customer expectations and deadlines
• Operate quickly in a fast-paced, digital-only facility
• Serve as go-to for workflow, equipment, and capacity improvement opportunities
• Troubleshoot and solve process, equipment, and technology issues
• Uphold strict standard operating procedures and lead by example (order intake quality checks)
• Collaborate with team members to identify and quickly address bottlenecks
• Work as part of a team of 5+ order entry specialists in Carrollton, Texas

Order Entry and Support Specialist

Data Analyst

• Develop and share insights that drive impact within the Manufacturing, Supply Chain, and Operations teams
• Build production management and capacity planning systems to help the business execute and scale
• Define the data language (i.e. KPIs, dashboards, measurement, etc) to ensure your team grasps the underlying truth that drives progress and success
• Facilitate rapid decision making through ad hoc work or by democratizing data/self service (effective BI or user-friendly explores in Looker in partnership with our data engineers)
• Utilize your data super powers to reduce ambiguity and solve problems
• Mentor other analysts and help them grow
• Work cross-functionally with Operations, Manufacturing, and Supply Chain teams to modernize dental lab operations

Senior Data Analyst – Supply Chain Analytics

• Design, build, and maintain our lead scoring models to help prioritize sales efforts and surface the highest-intent prospects.
• Analyze marketing campaign performance and develop models to optimize spend and improve efficiency across all channels.
• Conduct deep-dive analysis of our marketing and sales funnel to identify conversion bottlenecks and opportunities for optimization.
• Partner with Rev Ops to enhance data infrastructure and build a robust measurement framework for all GTM activities.
• Communicate insights and recommendations clearly to marketing and sales leadership to inform strategy and tactics.

Senior Data Scientist

Technical Program Manager

• Take the lead in driving the technical, operational and lifecycle of various manufacturing automation initiatives within the organization.
• Innovate factory processes, concepts, and design to enable an ideal automated manufacturing process.
• Work closely with factory teams to create and achieve OKRs for automation and continuous improvement programs.
• Draft requirements documents, develop concepts, and envision the automated manufacturing process with factory teams.
• Create RFQ/RFPs documenting design requirements, delivery schedule, required documentation and qualification for acceptance at supplier facility and factory.
• Engage with vendors to construct machines, ensuring alignment with Dandy's specifications and standards.
• Ensure vendors conform to Dandy’s ARS specs and requirements and approve vendor process, process flow and automation equipment design.
• Design and execute FAT, SAT and commissioning of automation equipment/line into factories.
• Lead integration of newly built machines into the factory alongside engineers and manufacturing teams to ensure optimal operation.
• Supervise and report OEE, Yield, manufacturing metrics (CpK, FMEA etc.) from automated systems and interpret metrics to drive improvement programs.
• Routine status reporting to executives and escalation of issues as needed.
• Set bold targets and drive plans to achieve them.

Technical Program Manager, Partial Dentures

Engineering Manager

• Be the bridge between our machine development and software development teams
• Oversee development testing and deployment of custom software modules critical to machine function (eg: custom path planning or design for manufacturing compensation algorithms)
• Drive team execution and accountability in alignment with the strategic goals of the phases of machine development
• Partner with our TPMs to ensure development dependencies are in alignment with project program plans
• Work with the U.S.-based team during a daily 1–2 hour overlap window to stay aligned and escalate major issues or requests for support
• Support the human needs of your team
• Grow, coach and ensure career development of your team members
• Act as the engineering point of contact for automation development partnerships
• Serve as the first line of technical defense for any software or system-related failures in Singapore-based machine development and testing
• Solve novel problems that intersect software and hardware and contribute to shaping the future of custom digital manufacturing

Engineering Manager, Automation Systems Software

Sales

• Serve as the technical and product subject matter expert for the sales team, responsible for building and delivering programs that ensure they can effectively articulate our value proposition, navigate clinical questions, and differentiate our offerings.
• Build and manage product and technical enablement programs from the ground up, including new product introductions, competitive intelligence, and clinical deep-dives.
• Serve as the primary liaison between the sales team and Product Marketing, Engineering, Product Development, and Manufacturing teams, translating complex information into easily digestible, sales-ready content.
• Develop and facilitate engaging learning experiences that focus on the practical, role-specific application of technical knowledge, ensuring sellers can confidently handle objections and demonstrate product value.
• Work directly with sellers to improve their product knowledge and technical selling skills, both in 1:1 coaching sessions and group training.
• Bridge the gap between the product organization and the sales floor, directly influencing our ability to sell complex, clinical solutions.

Sales Enablement Lead, Product

• Design and manage a comprehensive sales onboarding program for new Account Executives and BDRs across SMB and Enterprise segments
• Blend in-person and remote training to create engaging and effective onboarding experiences
• Teach sellers product knowledge for both software and manufactured products
• Build career advancement programs to develop internal talent pipeline and improve retention
• Collaborate closely with senior sales leaders and frontline managers to align program content with business priorities and KPIs
• Continuously iterate and improve the onboarding program to shorten ramp time and scale internationally
• Partner with Revenue Operations, Business Systems, and People Operations to create a seamless end-to-end onboarding experience

Senior Sales Enablement Manager, Onboarding and Advancement

Sales Operations Manager

• Partner directly with Enterprise sales leaders and their teams to diagnose challenges and design solutions that drive revenue growth and improve sales efficiency.
• Build and implement enablement solutions from the ground up that support complex sales cycles and continuously adapt as we define success in this segment.
• Operationalize the vision of sales leaders, turning their strategic priorities into tangible, actionable programs and initiatives for the sales team.
• Serve as the key enablement partner to cross-functional teams like Revenue Operations, Product Marketing, and Post-Sales, ensuring a seamless and coordinated go-to-market effort.

Sales Enablement Manager, Enterprise

Operations

• Dandy is transforming the massive and antiquated dental industry—an industry worth over $200B. Backed by some of the world’s leading venture capital firms, we’re on an ambitious mission to simplify and modernize every function of the dental practice through technology. As we expand our reach globally, Dandy is building the operating system for dental offices around the world—empowering clinicians and their teams with technology, innovation, and world-class support to achieve more for their practices, their people, and their patients. • We're scaling fast, and we need an Operations Manager who thrives in complexity and moves with urgency. In this role, you'll be at the heart of our operations engine, driving the strategy and execution required to scale production at unprecedented volume and speed. This isn't just about keeping the lights on—it's about building the operational backbone for hypergrowth. • This role sits on our central Operations team and is focused on building infrastructure and develop strategic initiatives that solve complex business problems spanning multiple core functions You'll lead projects that determine how we scale operationally across a distributed footprint, and how we coordinate that scale cross-functionally—from Shipping Logistics to Quality to Product & Engineering. • If you're energized by deep analysis, complex systems, and building scalable infrastructure, this is the role for you. • What We're Looking For: • 5+ years in operations, manufacturing, or systems-focused roles (consulting, strategy, or product ops experience a plus).
• Strong program/project management skills with experience delivering cross-functional system rollouts.
• Experience designing and implementing systems for scale (ERP/MES, scheduling, resource allocation).
• Data-driven problem solver; comfortable using SQL,, Looker, or similar tools to build visibility and drive decisions.
• Strong communicator who can translate operational needs into system requirements and influence cross-functional partners.
• Self-starter with high ownership, detail orientation, and ability to drive clarity in ambiguous environments.

Operations Manager

Dandy is transforming the massive and antiquated dental industry—an industry worth over $200B. Backed by some of the world’s leading venture capital firms, we’re on an ambitious mission to simplify and modernize every function of the dental practice through technology. As we expand our reach globally, Dandy is building the operating system for dental offices around the world—empowering clinicians and their teams with technology, innovation, and world-class support to achieve more for their practices, their people, and their patients.
About the Role
As we continue scaling our go-to-market strategy, we are seeking a Senior Manager, Strategic Sales to lead and grow our team of Strategic Account Executives (AEs). This team is focused on penetrating and expanding within the largest 20 dental group practices in North America, primarily using a land-and-expand, bottoms-up sales motion. Your role will be to coach, develop, and manage a high-performing team of AEs while collaborating with executive leadership to shape our Strategic sales motion. Your AEs will be responsible for executing the overarching account plan as well advising BDRs and IRs on bottoms up account penetration in service of the account plan. This is an opportunity to get in on the ground floor of the fastest growing team in Dandy’s sales organization.
What You'll Do
Hire, onboard, and manage a team of Strategic AEs responsible for new business and expansion within large group dental practices
Drive performance management, coaching, and day-to-day execution to ensure your team consistently hits sales KPIs and revenue targets
Collaborate with executive stakeholders to refine and optimize our enterprise sales process and segmentation strategy
Partner with the Strategic Account Management, BDR, and IR leadership to ensure aligned account coverage across top-down and bottom-up motions
Identify process gaps, enablement needs, and tooling improvements that increase team productivity
Serve as a player-coach when needed, helping to close key deals or unstick complex opportunities
Foster a culture of continuous learning, collaboration, and accountability
Analyze pipeline, forecast accurately, and report on team performance using Salesforce and related tools
Help build the foundational infrastructure, processes, and playbooks that will shape how Enterprise organization operates, prospects, and closes at scale
Build strong cross-functional support to execute long-term strategic initiatives alongside the Director of Enterprise Sales

Senior Manager, Strategic Sales

Account Executive

Dandy is transforming the massive and antiquated dental industry—an industry worth over $200B. Backed by some of the world’s leading venture capital firms, we’re on an ambitious mission to simplify and modernize every function of the dental practice through technology.
As we expand our reach globally, Dandy is building the operating system for dental offices around the world—empowering clinicians and their teams with technology, innovation, and world-class support to achieve more for their practices, their people, and their patients.
Founding Strategic Account Executive to build, execute, and scale strategic sales for largest group practices and DSOs (100-1500 locations).
Focus on complex, executive sales to win master agreements, pilots, and large rollouts; will have pod support (Inside AE, BDR, post-sales).
Serve as core stakeholder in defining strategic sales process and partner with inside AE; work closely with senior sales leadership; track activity in Salesforce.

Strategic Account Executive

Supply Chain

• Collaborate on the development of our manufacturing execution systems (MES), production planning, and scheduling systems to support efficient design and manufacturing operations.
• Build deep empathy for operational users by understanding their workflows and pain points, ensuring our solutions meet their needs.
• Partner with cross-functional teams, including design, manufacturing, S&OP, and sales teams, to ensure seamless integration between planning and production execution.
• Drive product development initiatives, from ideation and requirements gathering to launch and subsequent iterations.
• Develop expertise in manufacturing workflows, production orchestration, and planning processes, applying industry best practices to our solutions.
• Work closely with engineering teams to define detailed product requirements, collaborating to deliver high-quality, scalable software.
• Use data to guide decision-making, validate assumptions, and measure the success of your initiatives.
• Communicate clearly with teams and stakeholders to ensure shared understanding of context, goals, and progress.
• Integrate qualitative and quantitative research, data, and market insights into roadmaps and product requirements.

Senior Product Manager, Supply Chain & Manufacturing

• Define and execute the long-term technology vision for supply chain and manufacturing systems that will support Dandy's growth to a multi-billion dollar manufacturing business
• Champion the development of production planning, scheduling, and optimization systems that can handle increasing complexity and volume
• Develop comprehensive technology roadmaps for advanced manufacturing capabilities, robotics integration, and international supply chain expansion
• Partner with executive leadership to align manufacturing technology strategy with business objectives and growth plans
• Drive the evolution from current-state manufacturing to "lights out" automated production capabilities
• Drive the integration of advanced analytics, machine learning, and IoT technologies into manufacturing and supply chain operations
• Ensure technology solutions support quality management systems and regulatory compliance across all manufacturing operations
• Build, lead, and scale a high-performing team of product managers focused on supply chain and manufacturing technology
• Establish clear goals, metrics, and accountability frameworks for your team while fostering a culture of innovation and operational excellence
• Mentor and develop product management talent, creating career growth paths and succession planning
• Collaborate with engineering leadership to ensure seamless execution across product and engineering organizations
• Work closely with the Advanced Manufacturing and Robotics Team to identify technology requirements for robotics adoption and automated production systems
• Partner with the technology organization to build in-house manufacturing planning and execution systems that align with Dandy's broader platform architecture
• Collaborate with operations leadership to translate business needs into technology solutions that improve efficiency, quality, and scalability
• Interface with international expansion teams to develop supply chain technology that supports global operations

Senior Director of Product, Supply Chain and Manufacturing Technology

Recruitment

• Analyze and implement a strategy to help drive standardized interviewing
• Leverage market intel to continue to identify ways to uplift current recruiting team efforts, including current AI solutions
• Use data to identify process improvements, needed initiatives and recruiting training opportunities
• Drive effective hiring programs for Dandy
• Partner with People Team and Finance to continuously improve and automate our headcount planning process to ensure clarity, consistency and timeliness of hiring priorities and plans
• Own and optimize efficiency and adoption of recruitment processes and workflows; including shared and regularly maintained documentation
• Partner with recruiting leadership to maximize recruiting enablement
• Partner with marketing on employee brand to drive critical initiatives to build pipelines
• Lead, coach and develop Recruiting Ops team member(s)
• Lead other ad-hoc Talent initiatives as needed
• Support scaling recruiting operations - you will need to work smarter and not just harder
• Create communication channels for senior leadership members to get transparency into the hiring process

Recruiting Operations Manager

Product Manager

• Dandy is transforming the massive and antiquated dental industry—an industry worth over $200B. Backed by some of the world’s leading venture capital firms, we’re on an ambitious mission to simplify and modernize every function of the dental practice through technology.\n• Dandy's differentiator is deep tech innovation and groundbreaking product development. We are redefining how high-volume, completely-custom restorative products are designed and manufactured, setting a new standard in the industry with superior quality and unmatched turnaround times while reducing costs through advanced AI/ML-native automation and cutting-edge robotics.\n• Our advanced digital platforms, intelligent manufacturing systems, and AI-powered design tools deliver outstanding value to dentists and their patients, enabling superior clinical outcomes, improved practice efficiency, and enhanced patient satisfaction. By seamlessly integrating machine learning throughout our entire workflow—from automated design optimization to robotic manufacturing precision—we're not just modernizing dental labs, we're revolutionizing them. At Dandy, we don't just serve practices—we make them more profitable, more efficient, and more successful.\n• About the Role: Dandy is seeking a Senior Principal Product Manager to lead our Practice Advanced Technology initiatives. This is a visionary leadership role focused on building technology solutions that directly drive revenue growth and profitability for our dental practice customers. You will own the strategy and execution of cutting-edge features that leverage AI/ML, CAD, and advanced technologies to transform how practices operate and grow their business.\n• As the Senior Principal for Practice Advanced Technology, you will be responsible for developing and delivering technology solutions that make every practice that partners with Dandy more successful. This includes pioneering capabilities in practice engagement tools, direct-to-patient communication systems, and AI/ML-native treatment simulation platforms.\n• This role represents a unique opportunity to shape the future of dental practice technology and directly impact the success of thousands of dental practices worldwide.\n• What You'll Do: Define and execute the vision, strategy, and roadmap for Practice Advanced Technology solutions that measurably increase practice revenue and profitability\n• Drive the creation of intelligent practice engagement tools that optimize workflow efficiency and patient throughput\n• Architect direct-to-patient communication platforms that improve case acceptance rates and strengthen patient relationships\n• Pioneer AI/ML-native treatment simulation capabilities that enhance patient understanding and treatment plan acceptance\n• Work closely with full-stack engineering, ML/AI, CAD, and design teams to deliver scalable, high-performance technology solutions\n• Develop deep expertise in dental practice operations, revenue drivers, and patient journey optimization to inform product decisions\n• Partner with the executive team to establish success metrics that directly correlate with practice revenue growth and customer retention\n• Conduct extensive customer discovery with practice owners, office managers, and clinical teams to understand pain points and opportunities\n• Build compelling business cases demonstrating ROI for practices and articulating the value proposition of advanced technology adoption\n• Lead cross-functional initiatives that span multiple engineering disciplines and require coordination across complex technical systems\n• Champion data-driven decision making by establishing measurement frameworks and success criteria for all technology initiatives\n• Communicate product vision, progress, and impact to stakeholders at all levels through clear reporting and compelling demonstrations