Dandy

Staff Data Scientist, Customer

Dandy

full-time

Posted on:

Origin:  • 🇺🇸 United States

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Job Level

Lead

Tech Stack

PythonSQL

About the role

  • Define and execute the data science roadmap for the entire customer journey, including lead generation, marketing efficiency, funnel optimization, churn, and net revenue retention (NRR).
  • Act as the subject matter expert for our sales data, building scalable analytics and models to empower the entire commercial organization.
  • Develop and deploy mission-critical models for lead scoring, churn prediction, and revenue forecasting.
  • Manage, mentor, and grow a team of senior data scientists, setting a high bar for analytical rigor and business impact.
  • Partner directly with executive leadership to provide strategic recommendations backed by data.
  • Establish and own the measurement frameworks for customer health, sales funnel performance, and marketing ROI.

Requirements

  • Extensive experience (6+ years) in a senior or lead data science role with a focus on commercial/customer analytics (Sales/ Customer Success).
  • A proven track record of building and deploying models that have had a measurable impact on business outcomes.
  • Strong communication skills and experience communicating results in a way that drives change.
  • Prior experience managing or formally mentoring other data scientists.
  • Exceptional ability to influence senior business stakeholders and translate complex data into a clear, actionable narrative.
  • Excellent SQL & Python skills
  • Strong senses of autonomy and ownership
  • Strong critical thinking, problem-solving, and statistical skills
  • Proven ability to navigate ambiguity and deliver value in cross-functional settings
  • Experience working with a B2B sales pipeline and revenue data (Shopify, Amazon, Uber, Lyft, Instacart, or similar) — bonus
  • Strong customer empathy, particularly for dentists — bonus
  • Experience turning vague business problems into statistically rigorous analyses & solutions (e.g., causal inference, predictive modeling) — bonus
  • Interest in working and learning in an earlier stage company — bonus
  • Experience in Looker, Hex, and dbt — bonus
  • Deep expertise in analyzing sales funnels and working with complex CRM data (Salesforce is a strong plus) — bonus
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