Happy Money

Lead Business Analyst, Fraud

Happy Money

full-time

Posted on:

Origin:  • 🇺🇸 United States

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Salary

💰 $135,000 - $155,000 per year

Job Level

Senior

Tech Stack

PythonSQL

About the role

  • Develop and implement fraud strategies leveraging data, machine learning models and advanced analytics tools to mitigate fraud losses and maintain superior customer experience.
  • Manage and optimize existing strategies effectively controlling risks due to first party and third-party fraud.
  • Design A/B tests and understand the risk and customer experience trade-offs.
  • Lead fraud forecasting and budgeting activities by modeling fraud losses, operational impacts, and fraud trend assumptions.
  • Lead the efforts to constantly iterate and improve existing strategies while identifying additional automation opportunities.
  • Continue to innovate by testing new data, analytics approaches and models.
  • Monitor and analyze portfolio performance at a granular segment level on an ongoing basis. Identify trends and conduct root-cause analysis to isolate key performance drivers.
  • Communicate findings and recommendations to the Risk Team  and the broader Happy Money community.
  • Identify and evaluate new vendors/data sources and create business cases and present them to senior management.
  • Partner with Product, Marketing, Engineering and external vendor teams to implement strategies and monitor the strategy performance.
  • Bring innovative/out of the box thinking to solve problems and make recommendations.
  • Conduct ad-hoc analysis related to risk management, product, operations.
  • Drive feedback loops using member complaints, bureau data, and operations insights to improve fraud detection performance.
  • Provide subject matter expertise during fraud incidents, investigations, and root cause analyses.

Requirements

  • 4+ years of experience in business analytics and/or data science
  • 2+ years of experience in quantitative analytics, with a strong preference for credit risk or fraud risk
  • Bachelor’s or Master’s degree in Business, Statistics, Mathematics, Computer Science, Engineering or Economics
  • Strong analytical and problem-solving skills: deep experience working with data-driven business strategies and rule/policy making, with a strong preference toward those doing so in identity fraud.
  • Strong proficiency with Python & SQL and the ability to analyze large, complex datasets and derive actionable insights
  • Familiarity with machine learning models or techniques
  • Excellent problem-solving skills with the ability to synthesize complex data into actionable insights for both technical and non-technical audiences