CYBOT

Analyst

• Verify correct application of ICMS, ICMS-ST, DIFAL, ISS, IPI, PIS and COFINS
• Support tax handling of interstate transactions: shipments, returns, promotional items, goods on loan (comodato) and industrial processing
• Perform monthly calculation of indirect taxes (ICMS, ICMS-ST, ISS, IPI and PIS/COFINS)
• Assist with tax vs. accounting reconciliations and analysis of tax credits
• Prepare and submit tax filings and ancillary obligations: SPED Fiscal, EFD-Contribuições, GIA/DIME and municipal declarations
• Validate tax documents and support tax configuration in the ERP (TOTVS Datasul)
• Provide support to internal areas (purchasing, sales, finance and logistics) regarding applicable tax rules
• Maintain organized tax controls and support process standardization initiatives
• Monitor updates in tax legislation and report operational impacts

Junior Tax Analyst

Operations

• Support the department head in daily operational activities
• Coordinate, analyze and prepare data (including performance indicators, process data, operational reports)
• Participate in administrative and operational processes across the entire logistics chain
• Coordinate projects and independently manage subprojects in collaboration with various departments
• Ensure quality and productivity targets, including deriving and implementing corrective measures
• Prepare presentations, decision papers and analyses
• Organize meetings, workshops and operational coordination sessions

Junior Operations Manager — Logistics

Procurement

• Oversee purchasing activities, ensuring that goods and services are acquired efficiently and cost-effectively to support business operations.
• Update Purchase Orders as shipments arrive and resolve any discrepancies.
• Monitor inventory levels to avoid shortages and overstock situations & coordinate with internal stakeholders to meet organizations needs.
• Develop and maintain positive relationships with suppliers, negotiate contracts and terms to secure the best deals.
• Work closely with internal QED cross functional teams to ensure a smooth procurement operations.
• Maintain accurate records of transactions, purchase orders, receipts, and payments.
• Prepare reports as needed on purchasing activities and supplier performance.

Purchasing Coordinator

Bookkeeper

• Manage key accounts portfolio by establishing strong, long term customer relationships, analyzing customer-specific situations and data, and leveraging product knowledge to generate solutions
• Achieve assigned strategic account objectives including growth of revenue and margin
• Monitor and assess sales performance metrics on assigned accounts
• Communicate regularly and proactively with major customers and account managers to solicit orders, respond to questions and convey Irby capabilities, and determine competitive price levels
• Act as the liaison between key customers and internal stakeholders, including branch and District management, internal specialist teams, and outside salesforce
• Exercise judgment within Irby practices and procedures to suggest solutions and innovative ideas to meet customer needs and resolve challenges
• Establish relationships with key vendors and purchasing teams to aid the securing of materials
• Acquire, use and continuously develop personal technical knowledge of general and specialty merchandise items to assist customers and other company personnel

Strategic Accounts Coordinator

Account Executive

• Strives to meet customer expectations with each interaction.
• Receives customer product orders by phone and email.
• Solicits sale of new or additional products by phone and email.
• Practices good interpersonal relations, using tact, courtesy, a positive attitude toward customers and co-workers, pleasant telephone etiquette, and a general attitude as a representative of goodwill on behalf of the company.
• Liaison between the customer and OneSource departments, including credit purchasing, warehouse, outside sales, and management.
• Determines make, type, and quality of merchandise desired by being familiar with products sold in the department by use, vendor, location in warehouse, catalog and catalog number, other reference materials, and special selling points.
• Identifies and uses appropriate company and/or customer pricing systems.
• Describes or demonstrates product, using samples or catalog, and emphasizes salable features.
• Compiles lists of prospective customers for use as sales leads.
• Provides oral and written quotations or estimates of prices, terms, and delivery for standard, complex or non-standard merchandise.
• Prepares cash or charge sales tickets with required identification, necessary information for the customer, merchandise, price, and sales tax status for processing, shipment, and delivery of merchandise in a timely manner.
• Follows up with any specific record-keeping requirements.
• Estimates date of delivery to customers, based on knowledge of own firm's delivery schedules.
• Purchases materials following approved purchasing procedures.
• Reviews of complaints concerning billing or products sold, referring to complaints to designated departments for investigation and resolution.
• Prepare correspondence and reports necessary for business transactions.
• Recognize when special pricing is required and provide competitive pricing.
• Follow up on all quotations to write the order or receive input for use in future quotations.
• Acquires, uses, and continuously develops personal technical knowledge of general and specialty merchandise items to assist customers and other company personnel.
• Other responsibilities may be assigned.

Inside Sales Representative

Collections

• Monitor receivables and collection of over-due balances and account reconciliation
• Job account maintenance and monitoring lien deadlines and complete lien releases upon request
• Coordinate collection/customer disputes between Sales/Operations and the customer
• Provide customer support and process customer payments and process refunds
• Monitor customer credit limits and credit holds
• Answer phones and customer service
• Other duties as assigned

Lead Credit and Collections Representative

Recruitment

• Ensure a welcoming, transparent, and timely candidate experience throughout the hiring process.
• Collaborate with hiring managers to refine role requirements, review job descriptions, determine interview processes, and review candidate profiles.
• High volume full cycle recruiting for assigned roles, including posting jobs, reviewing resumes, conducting initial phone screens, and scheduling interviews with hiring managers.
• Skilled at leveraging recruiting platforms (LinkedIn, Indeed, Handshake) to proactively source talent and build candidate pipeline.
• Collaborate with the hiring manager and/or other HR staff during the offer process, identifying and recommending salary ranges, bonuses, start dates, and other pertinent offer details.
• Maintain consistent communication with candidates to ensure a positive and professional experience.
• Provide regular and timely recruiting updates for hiring managers; proactively address constraints and work collaboratively to find solutions.
• Identify and foster partnerships with local universities, trade schools, workforce centers, industry specific organizations, etc.
• Optimize recruiting processes through use of technology, analytics, and workflow improvements.
• Ensure compliance with federal, state, and local employment laws and company policies.
• Maintain accurate and up-to-date data in the applicant tracking system (ATS).
• Ensure proper file retention in all facets on the recruitment lifecycle.
• Assist with generating reports, tracking open roles, and maintaining job posting accuracy.
• Work closely with HR team on onboarding, new-hire documentation, and general process improvements.
• Attends and participates in job fairs and recruiting sessions as needed.
• Other duties as assigned.

Recruiting Specialist

Sales

• Telefonbetreuung und -beratung unserer Kunden
• Vermarktung und Umsetzung unserer Sonepar-spezifischen Vertriebskonzepte
• Auftragserfassung, Angebotserstellung und Nachverfolgung
• Enge Zusammenarbeit mit dem Außendienst, Fachaußendienst, Digital Business & Key-Account
• Neukundenakquise sowie Datenpflege im CRM-System

Innendienstmitarbeiter im Vertrieb, 80-100%

• Suivi des commandes et des informations fournisseurs
• Contribution à la gestion des relations fournisseurs
• Aide aux prévisions et au suivi des stocks
• Support au pilotage des KPI Achats
• Contribution à la qualité des données et au suivi tarifaire

Stagiaire Achats

Inside Sales

• Providing excellent service to customers who visit the branch to either place orders, and/or pickup their product requirements.
• Time will be spent in the warehouse picking orders as well as shipping/receiving.
• Helping out at the counter servicing customers in the branch.
• Filling orders and ensure they are completed in a timely manner.
• Informing customer and/or the Sales Department of any issues that might occur.
• Continuously updating Branch Manager of customer interests and issues.
• Entering sales order for product(s) selected by the customer and ensuring all materials have been entered accordingly and documentation is complete within the close of sale.
• Assisting customers that visit the Branch with identifying the specific product they are looking for based on their requirements and suggesting alternatives if required and/or up-selling of related product(s).
• Physically locating/picking order once product order has been finalized.
• Maintaining a safe and clean working environment.
• Assisting Shipping/Receiving with storing product/inventory.

Counter/Inside Sales Associate

• Handle incoming customer phone calls
• Greet walk-in customers
• Assist customer with order and provide appropriate product selection
• Pick customer order from warehouse and bring to counter
• Prepare customer sales ticket and charge accordingly
• Promote and sell company’s product promotions
• Provide assistance to certain warehouse functions
• Reach monthly goals in sales and gross margin
• Courtesy and politeness toward customers
• Multi-task and continually prioritize tasks to be completed throughout the day
• Other duties as required

Counter Sales Representative

• Counter Sales for Contractor, Industrial & OEM Market
• Quotations, order entry, tracking and proactive Customer Service
• Establish and maintain strong working relationships with key vendors
• Commit to proactive and team approach to sales
• Identify and pursue gross margin and market share growth opportunities
• Promote heavily the DOTP (Deliver on the Promise) CSG’s (Customer Service Guarantees) for increased share
• Relationship building with Will Call customers
• Daily merchandising display maintenance
• Helping warehouse as needed (wire cuts, filling orders, loading delivery truck)

• Responsible for generating sales with existing customers and developing opportunities with new customers within assigned territory
• Scheduling appointments and visiting existing customers to review product needs and determining other opportunities
• Providing product quotes as required
• Organizing and attending joint sales calls with Vendors
• Opening new accounts
• Continuously updating customers on product changes and modifications
• Providing solutions to customers’ problems
• Attending Trade Shows and Conferences (if applicable)
• Product introduction of new releases
• Liaising between customers and the company for up-to-date status of service, pricing and new product release launches
• Preparing reports for marketing and sales and keeping expense accounts
• Performing maintenance and updating of customers’ accounts including contact names for future sales
• Keeping up to date on new products, services, procedures and tools by attending training and departmental meetings
• Other duties as assigned

Industrial Sales Representative

Customer Support

• Strategische & operative Führung eines Kundenserviceteams im Innendienst an einem oder mehreren Standorten
• Sicherstellung exzellenter Servicequalität und Kundenzufriedenheit
• Umsetzung unserer Vertriebs- und Unternehmensziele im Innendienst
• Effizienz- und Produktivitätssteigerung durch moderne IT-Tools
• Sicherstellung optimaler Aufgaben- und Zeiteinteilung für Fachvertrieb, Projektvertrieb & weitere Vertriebseinheiten

Teamleitung Vertrieb, Kundenservice

• Take orders in person, over the phone, and through email
• Greet and assist customers as they enter the branch
• Collaborate with customers to fulfill order requests
• Load orders into customers’ vehicles or delivery trucks
• Provide product information to customers (training will be provided)
• Assist colleagues in the back-of-store warehouse as needed

Junior Tax Analyst

Junior Operations Manager — Logistics

Purchasing Coordinator

Strategic Accounts Coordinator

Inside Sales Representative

Lead Credit and Collections Representative

Recruiting Specialist

Innendienstmitarbeiter im Vertrieb, 80-100%

Stagiaire Achats

Counter/Inside Sales Associate

Counter Sales Representative

Counter Sales Representative

Industrial Sales Representative

Teamleitung Vertrieb, Kundenservice

Counter Sales Associate