Inside Sales Representative

CYBOT

Inside Sales Representative at Echo Electric recommending electrical solutions and providing exemplary customer service. Collaborating with sales teams to nurture client relationships and meet sales objectives.

Posted 5/8/2026full-timeQuincy • Illinois • 🇺🇸 United StatesJuniorMid-Level💰 $21 - $23 per hourWebsite

About the role

Key responsibilities & impact

Understand client needs and requirements to recommend appropriate electrical products or solutions that meet their specific needs.
Provide product information, pricing, and quotes to clients in a timely and accurate manner by phone and email.
Enters, tracks, bills, and expedites direct and stock customer orders, backorders, and vendor purchase orders, including stock transfers when appropriate.
Develop and maintain strong relationships with existing clients to ensure customer satisfaction and drive repeat business.
Collaborate with the sales team to develop and implement strategies to achieve sales targets and objectives.
Finds win-win solutions for all involved parties.
Work closely with other departments, such as logistics, to coordinate sales efforts and ensure seamless order processing and fulfillment.
Stay up-to-date on industry trends and market developments to better serve customers.
Participate in training gaining electrical product knowledge and application to create value to the end use market.

Requirements

What you’ll need

High School diploma or equivalent, with secondary or post-secondary coursework concentrated in sales/marketing, or equivalent on the job experience as determined by Echo Electric.
At least two (2) years of sales, electrical or distribution experience and/or product and application knowledge.
Commitment to and demonstration of high ethical standards governing professional behavior and interactions.
Strong customer service orientation.
Ability to perform basic mathematical functions/calculations.
Demonstrated time management and organizational skills, including an ability to plan and manage multiple priorities simultaneously.
Proven attentiveness to detail coupled with problem analysis and resolution skills.

Benefits

Comp & perks

Medical, dental, and vision insurance plus employer paid short term and long-term disability and life insurance.
Paid time off and paid holidays
401K match
Profit Sharing
Tuition reimbursement and employee development.
Annual Safety Shoe Reimbursement
Employee Discount on products
Access to a variety of trainings for personal development.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

sales experienceelectrical product knowledgeorder processingpricingquotingmathematical functionsproblem analysisresolution skills

Soft Skills

customer service orientationtime managementorganizational skillsattention to detailrelationship buildingcollaborationethical standardscommunication

Certifications

High School diplomasales/marketing coursework