Inside Sales Representative

CYBOT

Inside Sales Representative developing client relationships and managing orders at Echo Electric, a leading electrical distribution firm. Maintains strong customer service and drives market share growth.

Posted 4/25/2026full-timeBeatrice • New York • 🇺🇸 United StatesJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Understand client needs and requirements to recommend appropriate electrical products or solutions that meet their specific needs.
Provide product information, pricing, and quotes to clients in a timely and accurate manner by phone and email.
Enters, tracks, bills, and expedites direct and stock customer orders, backorders, and vendor purchase orders, including stock transfers when appropriate.
Develop and maintain strong relationships with existing clients to ensure customer satisfaction and drive repeat business.
Collaborate with the sales team to develop and implement strategies to achieve sales targets and objectives.
Finds win-win solutions for all involved parties.
Work closely with other departments, such as logistics, to coordinate sales efforts and ensure seamless order processing and fulfillment.
Stay up-to-date on industry trends and market developments to better serve customers.
Participate in training gaining electrical product knowledge and application to create value to the end use market.

Requirements

What you’ll need

High School diploma or equivalent, with secondary or post-secondary coursework concentrated in sales/marketing, or equivalent on the job experience as determined by Echo Electric.
At least two (2) years of sales, electrical or distribution experience and/or product and application knowledge.
Commitment to and demonstration of high ethical standards governing professional behavior and interactions.
Strong customer service orientation.
Ability to perform basic mathematical functions/calculations.
Demonstrated time management and organizational skills, including an ability to plan and manage multiple priorities simultaneously.
Proven attentiveness to detail coupled with problem analysis and resolution skills.
Ability to sit and/or alternate between sitting and standing at will.
Ability to use a keyboard to enter text or data into a computer.
Ability to speak to express or exchange ideas by means of the spoken word to impart oral information to clients or the public and to convey detailed spoken instructions to other workers accurately, loudly, or quickly.
Ability to hear, understand, and distinguish speech and/or other sounds. (i.e., in person speech, telephone, computer, etc.)
Clarity of vision ability of approximately 20 inches or less (i.e., use of computers).

Benefits

Comp & perks

Medical, dental, and vision insurance plus employer paid short term and long-term disability and life insurance.
Paid time off and paid holidays
401K match
Profit Sharing
Tuition reimbursement and employee development.
Annual Safety Shoe Reimbursement
Employee Discount on products
Access to a variety of trainings for personal development.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

sales experienceelectrical product knowledgeproduct application knowledgemathematical functionsorder processingcustomer order managementvendor purchase ordersstock transferspricingquoting

Soft Skills

customer service orientationtime managementorganizational skillsattention to detailproblem analysiscommunication skillsrelationship buildingcollaborationethical standardsadaptability

Certifications

High School diplomasales/marketing coursework