Copeland

Account Executive

• Drive year over year sales territory growth.
• Develop and drive strategies for refrigeration customers to lower GWP refrigerants (CO2, R290, A2L) solutions.
• Define, build and nurture relationships with key decision makers at all customers in territory.
• Identify and define customer growth strategies then design and drive account-specific strategies to align with customer needs. Including strategies for refrigeration customers to lower GWP refrigerants (CO2, R290, A2L) solutions.
• Complete accountability for delivering and maintaining territory sales and account business plans.
• Recognition and closure of opportunities for cross-business products (compression, controls, enterprise services to increase recurring revenue).
• Monthly participation in forecast process and updating.
• Monthly participation in our business opportunity management/pipeline process.
• Develop Key Relationships with Customer Engineering, Marketing, Supply Chain, etc.
• Manage customer profile, contacts, and opportunity funnel within Salesforce CRM platform.

Strategic Account Executive – OEM Cold Chain Sales

ServiceNow

• Provide enterprise-level technical and strategic leadership across the ServiceNow platform
• Collaborate closely with developers, analysts, and business stakeholders
• Define and maintain the overall architecture of the ServiceNow platform
• Partner with the Platform Owner to establish governance, standards, and guidelines
• Translate business strategies and operational needs into modular, scalable technical designs
• Provide thought leadership on platform evolution and industry trends
• Serve as a trusted advisor to business leadership on how ServiceNow can best address business challenges
• Collaborate with business stakeholders to shape high-level solution designs
• Develop and validate high-level solution designs and proof-of-concept prototypes
• Ensure a smooth handoff to developers by framing clear, technically feasible solution designs
• Guide developers and analysts on solution design, integrations, and configurations
• Own and lead Copeland’s mandatory ServiceNow upgrades
• Ensure upgrade activities align with Copeland’s governance, change management, and SOX compliance standards
• Establish and enforce coding, configuration, and documentation standards
• Lead design reviews, solution validations, and architecture checkpoints
• Mentor developers and analysts, fostering a culture of excellence, innovation, and accountability.

IT Architect, ServiceNow

Hardware Engineer

• Design and develop firmware for microcontroller-based products and cellular, BT, WIFI modem integrations
• Drive the full product development cycle—from requirements and functional specs through testing, validation, and release
• Ensure robust communication protocols and performance for wireless products
• Create and maintain documentation: requirements, functional specifications, test plans, and product change notices
• Collaborate with validation and manufacturing teams to build and execute test plans
• Support manufacturing on new product releases as well as sustaining engineering: quality improvements, cost reduction, obsolescence, and root-cause failure analysis
• Troubleshoot product returns/failures to identify issues and corrective actions

Senior Firmware Engineer

Sales

• Develop, collaborate, and complete sales strategies across multiple channels in collaboration with our End User and Aftermarket Sales Teams.
• Deliver sales growth through leadership and the execution of a strategic sales plan.
• Direct the work and strategy for several Account Executives.
• Manage communications both internally and externally to ensure alignment.
• Drive year over year sales territory growth.
• Develop and drive strategies for refrigeration customers to lower GWP refrigerants (CO2, R290, A2L) solutions.
• Define, build and nurture relationships with key decision makers at all customers.
• Identify and define customer growth strategies then design and drive account-specific strategies.
• Own complete accountability for delivering and maintaining territory sales and account business plans.
• Develop key relationships with Customer Engineering, Marketing, Supply Chain, etc.
• Manage customer profile, contacts, and opportunity funnel within Salesforce CRM platform.

OEM Sales Manager

Director

• Provide leadership to our North American HVACR distribution network
• Direct responsibility for multiple distribution centers and logistics
• Strategic leadership for Copeland’s overall distribution footprint
• Ensure operational excellence, drive efficiency, and maintain high service levels for customers while aligning with corporate objectives
• Develop and execute the business unit distribution strategy in alignment with company objectives
• Accountable for logistics, fulfillment, and transportation performance by leading through multiple site leaders
• Implement best practices and process improvements to enhance service delivery and operational productivity
• Manage and develop relationships with third-party suppliers and customers
• Ensure compliance with company policies, industry regulations, and safety standards
• Support the VP in long-term strategic planning and expansion initiatives

Senior Director, Distribution and Logistics

Analyst

• Assist in the day-to-day administration of global benefits programs, including health, wellness, and retirement benefits, ensuring accurate enrollment and issue resolution.
• Collect, analyze, and report on benefits data to support decision-making and identify opportunities for program improvement.
• Conduct research on industry trends, competitive benchmarks, and emerging best practices to help maintain competitive benefits offerings.
• Help develop and distribute benefits communication materials, ensuring clarity and understanding of available programs for employees.
• Assist in managing relationships with external vendors and ensure efficient program delivery and compliance with regulations.
• Ensure that benefits programs comply with country regulations, assisting with audits and reporting as needed.
• Maintain benefits program documentation and contribute to process improvements to increase efficiency and accuracy.
• Work closely with other HR teams to support the overall Benefits and Total Rewards strategy to ensure seamless program administration.

Benefits Analyst

Product Manager

• Lead the development, implementation, and optimization of our global Workday environment, ensuring the platform enhances operational efficiency and enables delivery of our business objectives.
• Focus on the Compensation/Benefits & HCM Core areas and be a bridge between HR, IT, and the business to successfully bring product vision to deliverable outcomes.
• Utilize modern best practices, community, and experience to prioritize the features and functionality of Workday to obtain maximum performance for the benefit of the user experience.
• Lead governance process and product road mapping exercises.
• Establish and facilitate the deployment of feature releases and system maintenance.
• Evaluate feasibility of system modifications and enhancements.
• Lead/provide Workday Level 3 support ensuring day-to-day systems support is balanced with strategic enhancements and projects.
• Overall accountability for Workday HCM data governance, security and compliance.
• Ensure up-to-date documentation of system functions, processes and capabilities.
• Develop and promote iterative change and learning within the support team.

Product Owner, Workday HCM

Engineer

• Work on assigned software tasks
• Write clean code and unit tests
• Attend and participate in Daily standup
• Build and support cloud, Ebox (device firmware in Python), and customer website
• Contribute to updates, data flow, and customer-facing interfaces
• Engage with mentors and leaders; participate in hands-on projects and cross-department exploration

Associate Agile Engineer Intern

IT Support

• Lead the planning, design, development, and implementation of OnBase solutions across business units
• Partner with stakeholders to identify process automation, workflow, and document management opportunities
• Establish and enforce ECM governance, policies, and best practices
• Maintain strong vendor relationships, particularly with Hyland Software
• Manage a team of six ECM professionals, including business analysts, developers, and system administrators
• Lead hiring, recruiting, and onboarding of new team members
• Conduct regular performance reviews and provide feedback and coaching to support growth and retention
• Set clear performance goals, expectations, and development plans for direct reports
• Foster a collaborative and accountable team culture
• Oversee daily operations and performance of the OnBase ECM platform
• Ensure timely system maintenance, upgrades, and support issue resolution
• Prioritize and manage ECM project pipeline, enhancements, and change controls
• Maintain system availability, data integrity, and disaster recovery protocols
• Ensure ECM operations comply with relevant regulations (e.g., GDPR, SOX)
• Monitor security, implement access controls, and maintain audit trails in OnBase

IT Manager, Content Services

Own the Bluetooth (4.0–6.0) and 2.4/5 GHz Wi-Fi firmware stack for Copeland’s wireless modem products.
Design and develop firmware for microcontroller-based products and cellular modem integration.
Drive the full product development cycle—from requirements and functional specs through testing, validation, and release.
Ensure robust communication protocols and performance for wireless products.
Create and maintain documentation: requirements, functional specifications, test plans, and product change notices.
Collaborate with validation and manufacturing teams to build and execute test plans.
Support manufacturing on new product releases as well as sustaining engineering: quality improvements, cost reduction, obsolescence, and root-cause failure analysis.
Troubleshoot product returns/failures to identify issues and corrective actions.

Senior Firmware Engineer – Wireless Communications

Backend Engineer

• Design and implement cloud-native solutions with 24/7 availability, demonstrating infrastructure-as-code (IaC) standard methodologies for efficient and scalable deployments.
• Use serverless computing on Azure to optimize scalability, performance, and cost-efficiency.
• Build modern software applications using TypeScript, incorporating React for the frontend and NestJS for the backend to deliver robust and maintainable solutions.
• Create automated unit and behavioral tests to ensure software reliability, functionality, and quality throughout the development lifecycle.
• Implement production code daily, following security standard methodologies and integrating efficient rollback mechanisms for quick issue resolution.
• Develop APIs and protocols to enable seamless integration with websites, third-party partners, mobile applications, and IoT devices.

Senior Software Engineer, Node.js, TypeScript, React, NestJS

• Focus on residential HVAC contractors with key sales and product training to enhance their success with Copeland.
• Developing and strengthening partnerships with distribution accounts and national partners who do business in your territory.
• Represent Copeland - Electronics and Controls at key trade show events and symposiums within your territory as well as other key locations with the Southwest region on an ad hoc basis.
• Develop & achieve annual sales plan with territory accounts across thermostats, heating & cooling controls
• Develop, build and nurture wholesaler and contractor business relationships, resulting in a mutual and beneficial partnering position.
• Demand creation - Develop pull-through sales process with territory contractors, delivering product & application knowledge and implementing Contractor Rewards Program.
• Identify and implement account-specific, training opportunities that enable “teaching for differentiation” centered around Electronics and Controls product portfolio
• Identify how, to whom, and when to provide merchandising, sales program, stocking programs and product training – wholesaler and contractor customers – resulting in offering valuable perspectives on the market & territory
• Develop sales, marketing and training plans at identified branch locations - open houses, lunch & learn sessions, trade show events, distributor ride-alongs; Develop shared performance metrics for identified branch locations
• Maintain up-to-date sales data and records from Sales & Marketing Plans by using the CRM system.
• Provide feedback to product & marketing teams for product enhancements driving portfolio growth.

Regional Sales Manager

Manager

• Manage Global Benefits Programs: Support the execution and continuous improvement of global benefits programs, with a primary focus on health and welfare benefits, tailored to regional and cultural needs.
• US Benefits Support: Lead the management of U.S. based health and welfare programs, including vendor management, program analytics, employee communications, and annual benefits renewal process.
• Market Research & Benchmarking: Stay informed on industry trends and best practices to maintain competitive and innovative benefits offerings.
• Localized Benefits and Global Standards: Support the customization of benefits programs based on regional and cultural differences, ensuring compliance and relevancy in all geographies, while maintaining adherence to global benefit standards.
• Vendor & Stakeholder Collaboration: Partner with external vendors and internal stakeholders to ensure effective program administration and compliance with global regulations.
• Program Communication: Develop and execute communication strategies for benefits programs, ensuring clarity and engagement across the organization.
• Compliance Oversight: Ensure that benefits programs are following local and international regulations, maintaining consistency across the organization.
• Collaboration: Work closely with cross-functional teams to align benefits with the broader Total Rewards strategy, promoting a comprehensive employee experience.

Global Benefits Manager

Human Resources

• Serve as the primary administrator for Copeland’s global recognition platform, supporting functionality, data integrity, and daily operations.
• Respond to user inquiries and issues, ensuring timely resolution and a positive user experience.
• Assist with updating platform content, configurations, and communications.
• Maintain reports and dashboards to track program usage, spend, and engagement.
• Compile and distribute recurring reports and ad hoc data requests to support decision-making.
• Support data validation and accuracy across systems and reports.
• Help maintain records and documentation for audits and internal reviews.
• Serve as the day-to-day contact for recognition platform provider.
• Monitor service delivery, report issues, and escalate as needed.
• Assist with coordinating updates, feature releases, and communications with vendors.
• Document and streamline processes.
• Ensure programs comply with internal policies and applicable tax or legal requirements.
• Maintain process documentation and support audit readiness.
• Collaborate with HR, Communications, Finance, and regional teams to ensure consistent program delivery.
• Provide training materials and guidance to employees and managers on Total Rewards tools and processes.
• Promote awareness and use of Total Rewards offerings through ongoing support and communications.
• Provide administrative and operational support for Total Rewards projects, including benefits, compensation, and employee experience efforts.
• Assist in coordination, documentation, and communication for cross-functional rewards initiatives.

HR Analyst - Total Rewards & Recognition

• The Project Engineer is a technical resource for the Project Services and Sales; actively driving and leading the technology/technical evaluation stage of the Pre-bid; supporting delivery team members during project execution or customer interactions.
• The Project Engineer develops relationships with domain experts; hybrid work arrangement preferred in Bentonville, AR or Kennesaw, GA; remote option considered for stellar candidates.
• Work with Sales to understand and quantify customer requirements; participate in pre-sales meetings; develop solutions.
• Respond to functional and technical elements of RFI/RFP; assist senior project engineers in crafting technical portions and final project scope.
• Research options and request quotes for outsourced components or custom products.
• Support Applications Engineering in developing detailed low-level solutions and required documentation (installation guides, training materials, Remote Commissioning templates, submittals).
• Determine project specifications by studying product design, customer requirements, and performance standards; assist in technical studies and cost estimate preparation.
• Provide technical support during pilot implementation, troubleshoot, and contribute to training field resources and preparing support documentation.
• Coordinate assigned engineering projects, maintain documentation and tools for Project Services, log applications and opportunities, and ensure ongoing product knowledge and continuous improvement.