Workday Configuration Analyst

Copeland

Workday Analyst providing Tier 2 support for Workday in a global climate technologies company. Assisting with complex issues and configuration of HR systems to meet business needs.

Posted 7/13/2026full-timeRemote • 🇺🇸 United StatesJuniorMid-Level💰 $80,900 - $121,300 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Workday functional support, including HCM, Recruit, Compensation, Benefits, Talent, and Learning modules. Proficient in system configuration, troubleshooting, and implementing solutions to enhance user experience and operational efficiency.

Highest-signal resume keywords

Workday Functional SupportHCM Module ExpertiseSystem ConfigurationProblem-Solving SkillsCommunication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Workday ModulesSystem ConfigurationTestingImplementationRoot Cause AnalysisAdvanced Compensation SupportBenefits Module SupportTroubleshootingDocumentationUser Support

Soft Skills

Analytical SkillsInterpersonal SkillsTeam CollaborationIndependenceEffective Communication

Tools & Technologies

Workday

Industry Keywords

Human ResourcesBusiness AdministrationInformation TechnologyTier 2 SupportGlobal EnvironmentFast-Paced Environment

About the role

Key responsibilities & impact

Assist in the configuration and maintenance of Workday modules to meet business requirements.
Provide Tier 2 functional support for Workday, addressing and resolving user issues and inquiries.
Troubleshoot and resolve complex system issues related to Workday modules such as HCM, Recruit, Compensation, Talent and Learning with a strong focus on Advanced Comp and Benefit module support.
Collaborate with Tier 1 support, IT, HR COEs, and other groups to advance and resolve issues as required.
Conduct root cause analysis and implement solutions to prevent recurrence of issues.
Participate in system upgrades, testing, and implementation of new features and functionalities.
Maintain documentation of support activities, issue resolutions, and system configurations.
Stay updated on the latest Workday updates, industry trends, and standard methodologies to provide informed support and recommendations.

Requirements

What you’ll need

Bachelor’s degree in Information Technology, Human Resources, Business Administration, or a related field.
Minimum of 2-3 years of experience in Workday functional support or a similar role.
Strong knowledge of Workday modules, including HCM, Recruit, Compensation, Benefits, Talent and Learning.
Experience with system configuration, testing, and implementation.
Excellent problem-solving and analytical skills.
Good communication and interpersonal skills, with the ability to interact effectively with end-users and technical teams.
Ability to work independently and as part of a team in a global and extremely fast-paced environment.
Authorization to work in the United States now and in the future without sponsorship.

Benefits

Comp & perks

medical insurance plans
dental and vision coverage
401(k)
flexible time off plans
paid parental leave
vacation and holiday leave