Inside Sales Representative

Copeland

Inside Sales Representative focused on HVAC-R accounts across France and Benelux markets. Building relationships and managing sales through digital channels.

Posted 7/6/2026full-timeCluj-Napoca • 🇷🇴 RomaniaJuniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong account management and sales skills, with a focus on building relationships and driving growth in the HVAC-R sector. Proficient in managing sales pipelines and utilizing CRM tools to enhance customer engagement and achieve sales targets.

Highest-signal resume keywords

Sales Account ManagementCRM Tools ProficiencyBilingual Fluency in English and FrenchCustomer Relationship BuildingResults-Driven Mindset

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales Quota AchievementPortfolio ManagementTechnical SalesUpselling and Cross-SellingContract Negotiation

Soft Skills

Strong Communication SkillsTime ManagementCustomer-Centric ApproachSolution-Oriented MindsetFollow-Up Discipline

Tools & Technologies

CRM Systems

Industry Keywords

HVAC-RMarket TrendsCustomer EngagementSales Pipeline ManagementRemote Customer Interaction

About the role

Key responsibilities & impact

Build and maintain strong relationships with HVAC-R OEM customers via remote channels (video, phone, email)
Manage a high-volume, diverse portfolio of regional accounts across France and Benelux, ensuring consistent engagement and follow-up
Conduct regular customer check-ins to understand needs and identify growth opportunities
Drive upsell and cross-sell initiatives across the full product and solutions portfolio, clearly translating technical value into customer benefits
Lead pricing discussions and contract negotiations within defined frameworks
Own and maintain a healthy sales pipeline within CRM systems, ensuring accurate forecasting and documentation
Act as the primary point of contact for assigned accounts, coordinating internally to deliver a seamless customer experience
Identify and develop “hidden champions” within customer organizations to expand business potential
Monitor HVAC-R market trends, competitor activity, and customer challenges to inform sales strategy
Engage with agents and support indirect sales channels where relevant
Proactively identify new opportunities within existing accounts and the wider market

Requirements

What you’ll need

1–3 years’ experience in sales, account management, or technical sales
Proven ability to manage a broad portfolio with strong prioritization, time management, and follow-up discipline
Experience working towards targets and sales quotas in a high-volume environment, with a results-driven mindset
Strong communication skills, particularly in remote/digital customer engagement
Customer-centric and solution-oriented approach, with the ability to build lasting relationships
Experience using CRM tools and managing sales pipelines
Technical curiosity and the ability to quickly understand and communicate product value
Fluency in English and French

Benefits

Comp & perks

Flexible working schedule
Hybrid work options
Flexible time off plans, including parental leave, vacation and holiday leave