CooperCompanies

Account Executive

• Support the sales efforts of the full line Certified Surgical Sales Representatives and Independent Manufacturers Representatives within the assigned region
• Develop and expand sales in the OR Business Unit to existing and new accounts
• Assure sales goals are met and customer needs are satisfied
• Make sales calls to surgeons, operating room management, nursing, supply chain, and administration
• Communicate the benefits of using CooperSurgical products
• Compile weekly and monthly sales and activity reports
• Plan and execute sales plans to obtain sales and business goals
• Complete training requirements and demonstrate clinical and product knowledge

Associate Sales Representative

• Responsible for new account penetration and sales growth in an assigned territory.
• Build professional sales relationships with assigned customers in all channels of distribution.
• Utilize a consultative selling style that operates independently on a daily basis.
• Meet and exceed projected sales goals based on territory quota established by sales management for the given territory.
• Maximize time management skills efficiently to use opportunities in all stages of the sales funnel.
• Maintain territory call cycle; approx. 5-7 pre-set appointments per workday.
• Develop new business within geographic territory.

Field Sales Account Executive

Solutions Engineer

• Deliver quota and revenue growth.
• Own the territory number.
• Be in front of customers ~90% of the time.
• Drive revenue growth, grow product mix and volume, and new product adoption through disciplined, in-person relationship development, data-driven account management, and tight collaboration with commercial teammates.

Territory Account Manager – Fertility Solutions

Account Manager

• Develop and expand sales in the OR Business Unit to existing and new accounts
• Assure sales goals of the assigned territory are met
• Communicate benefits of using CooperSurgical products in surgical practices
• Compile weekly and monthly sales and activity reports
• Plan and execute sales plans to obtain business goals
• Complete product training requirements and maintain up-to-date certifications
• Must be willing to travel and work independently within territory

Territory Manager – GYN/L&D

Backend Engineer

• Support the design, configuration, development, and ongoing optimization of the Windchill PLM platform.
• Translate approved business and functional requirements into technical solutions.
• Support system enhancements, integrations, and validation activities under guidance of senior architects.
• Contribute to project delivery, system stability, and continuous improvement while ensuring compliance with standards.
• Work closely with Business Analysts, Quality, Regulatory Affairs, Engineering and other stakeholders to support implementations.
• Participate in requirements gathering, functional design, configuration, and development, and support validation documentation.

Senior Technical Architect – Developer

Customer Support

• Responsible for providing a quality customer experience to both internal and external customers.
• Channels include phone, fax, email, and webchat.
• Duties include assisting customers and sales representatives with inquiries, accurate order processing, product information, and any internal follow-up to exceed customer needs and expectations.
• Supports team concepts as well as the goals and objectives of the department.

Customer Service Specialist

Customer Success Manager

• Support onboarding of new accounts, aligning goals, KPIs, and training needs.
• Assess clinic and patient workflows and recommend process improvements.
• Lead clinical experience projects aligned with Genomics roadmap priorities.
• Gather customer feedback and document areas needing workflow or system enhancements.
• Provide support for digital platform integrations and related technical processes.
• Maintain project plans and deliver consistent status updates.
• Collaborate with cross-functional teams to execute customer-focused initiatives.
• Train clinics on new processes and collect feedback for continuous improvement.
• Participate in strategic customer meetings and help identify expansion opportunities.
• Act as the voice of the customer to guide product and service enhancements.
• Provide best-practice guidance both virtually and on site; support NA Clinical Application Scientists.
• Support investigations of embryology-related customer complaints with Product Surveillance.

• Manage the sales, growth, and profitability of the promoted product lines
• Develop a strategic territory business plan to achieve sales goals for all promoted products
• Travel throughout assigned territory to call on hospitals and physician offices to provide clinical and product technical support to providers
• Maintain competence in product demonstrations for healthcare professionals in office-based procedures for the promoted product lines
• Collaborate with internal and external partners to achieve sales results
• Identify and share insights of promoted products, competition, market landscape, and customer feedback
• Manage a territory operating budget within target
• Represents CSI at local, regional, and national meetings and conventions as required
• Operate strictly within the corporate code of conduct and compliance guidelines as set forth by CooperSurgical Incorporated
• Understand, articulate, and educate on clinical reimbursement (when applicable dependent on product line) for relevant products
• Ensure strict adherence to all applicable pharmaceutical compliance standards and regulatory requirements to maintain product integrity and patient safety for applicable product lines
• Document all field activities and ensure all assigned employee training is completed and up to date
• Contribute to the success of the organization by contributing to a positive work environment for all partners

Territory Manager

• Individual is required to make sales calls to surgeons of various specialties, operating room management, nursing, supply chain, and administration.
• Individual must communicate to these professionals the various benefits of using CooperSurgical products in their surgical practice and/or operating room.
• Individual must compile weekly and monthly sales and activity reports and submit them to their Regional Manager in a complete and timely fashion.
• Individual must plan and execute their sales plan to obtain the sales and business goals and objectives within their assigned region and territory.
• Individual must complete the training requirements of the products and the surgical applications of those products.  They must pass both interim and final examinations and demonstrate to Training and Sales Management that their clinical and product knowledge, ability to articulate proper assembly, use, clinical application, and maintenance of the instrumentation is within Company Standards.  They must demonstrate to the satisfaction of Training and Sales Management their competency in communicating and training physician, nursing, and cleaning and sterilization personnel, in the proper use and maintenance of the products.
• Individual must maintain up to date certification of their training in Operating Room Protocol for Health Care Representatives, Exposure to Bloodborne Pathogens, and HIPPA regulations as directed.  The individual must also maintain medical documentation and a good documented health profile in order to allow them the ability to comply with customer requirements within their territory.
• Performs other duties as assigned by management.

• Responsible for account penetration and sales growth in an assigned territory
• Build professional sales relationships with assigned customers in all channels of distribution
• Utilize a consultative selling style that operates independently on a daily basis
• Demonstrates advanced executive of customer engagement and business acumen competencies

Inside Sales Account Executive

• Primary purpose of this position is to develop and expand sales in the OR Business Unit to existing and new accounts assuring sales goals of the assigned territory are met, and customer needs are satisfied.
• Individual is required to make sales calls to surgeons of various specialties, operating room management, and nursing and administration.
• Individual must communicate to these professionals the various benefits of using CooperSurgical products in their surgical practice and/or operating room.
• Individual must compile weekly and monthly sales and activity reports and submit them to their Regional Manager in a complete and timely fashion.
• Individual must plan and execute their sales plan to obtain the sales and business goals and objectives within their assigned territory.
• Individual must complete the training requirements of the products and the surgical applications of those products. They must pass both interim and final examinations and demonstrate to Training and Sales Management that their clinical and product knowledge, ability to articulate proper assembly, use, clinical application, and maintenance of the instrumentation is within Company Standards. They must demonstrate to the satisfaction of Training and Sales Management their competency in communicating and training physician, nursing, and cleaning and sterilization personnel, in the proper use and maintenance of the products.
• Individual must maintain up to date certification of their training in Operating Room Protocol for Health Care Representatives, Exposure to Bloodborne Pathogens, and HIPPA regulations as directed. The individual must also maintain medical documentation and a good documented health profile in order to allow them the ability to comply with customer requirements within their territory.
• Must be willing to travel and work independently (overnight as necessary) within territory.

• Responsible for new account penetration and sales growth in an assigned territory.
• Build professional sales relationships with assigned customers in all channels of distribution.
• Utilize a consultative selling style that operates independently on a daily basis.
• Opportunities for advancement to a Senior Account Executive Sales role after establishing a track record of success in this position.
• Meet and exceed projected sales goals based on territory quota established by sales management.

Business Development Rep

• Identify new business opportunities and drive revenue growth
• Build long-term customer relationships and act as a trusted advisor
• Develop and execute territory business plans
• Achieve annual sales targets and KPIs

Business Development Manager

• Provide administrative support for the Sales Team, including placement of product, fit set, literature and promotional orders.
• Responsible for providing optimal quality customer experience in communications with internal and external customers.
• Support concepts, goals and objectives of the Department.

Sales Support Representative

• Achieves territory sales objectives in assigned geographical areas by developing and executing an effective sales plan and actively managing the territory; maintains sales base while closing new business in both new and existing accounts.
• Develops leads for new business in all areas/channels of opportunity (consumer and healthcare provider).
• Travels throughout assigned territory to call on hospitals, physician offices, and birth centers, and provides clinical and product technical support to providers.
• Maintain pricing integrity & contractual agreements that are consistent with company policies.
• Successfully complete training requirements of the products and the clinical & surgical applications within service portfolio; maintain proficiency in current product, market, and disease state knowledge across the product portfolio; includes knowledge of competing products and services.
• Cultivates professional relationships with obstetrics and gynecological caregivers, hospitals, physician offices, and birth centers; demonstrates maturity, integrity, and respect in all patient engagements & interactions.
• Understand, articulate, and educate on clinical reimbursement for all relevant products.
• Effectively leverage data analytics to enable territory management efficiency and inform decisions.
• Maintain high visibility of CSI marketing collateral in all sites of patient care.
• Responsible for sales, marketing feedback, and customer satisfaction related to sales activities.
• Represents CSI at local, regional, and national meetings and conventions as required.
• Ensures that all administrative tasks (i.e., training modules, expense reports, business plans, database/CRMs Tableau/PowerBI updates, etc.) are completed promptly and accurately.

Associate Sales Representative

Field Sales Account Executive

Territory Account Manager – Fertility Solutions

Territory Manager – GYN/L&D

Senior Technical Architect – Developer

Customer Service Specialist

Customer Success Manager

Territory Manager

Associate Sales Representative

Inside Sales Account Executive

Territory Manager – GYN/L&D

Field Sales Account Executive

Business Development Manager

Sales Support Representative

Associate Territory Manager, Stem