CooperCompanies

Business Development Rep

• Identify new business opportunities and drive revenue growth
• Build long-term customer relationships and act as a trusted advisor
• Develop and execute territory business plans
• Achieve annual sales targets and KPIs

Business Development Manager

Customer Support

• Provide administrative support for the Sales Team, including placement of product, fit set, literature and promotional orders.
• Responsible for providing optimal quality customer experience in communications with internal and external customers.
• Support concepts, goals and objectives of the Department.

Sales Support Representative

Account Manager

• Achieves territory sales objectives in assigned geographical areas by developing and executing an effective sales plan and actively managing the territory; maintains sales base while closing new business in both new and existing accounts.
• Develops leads for new business in all areas/channels of opportunity (consumer and healthcare provider).
• Travels throughout assigned territory to call on hospitals, physician offices, and birth centers, and provides clinical and product technical support to providers.
• Maintain pricing integrity & contractual agreements that are consistent with company policies.
• Successfully complete training requirements of the products and the clinical & surgical applications within service portfolio; maintain proficiency in current product, market, and disease state knowledge across the product portfolio; includes knowledge of competing products and services.
• Cultivates professional relationships with obstetrics and gynecological caregivers, hospitals, physician offices, and birth centers; demonstrates maturity, integrity, and respect in all patient engagements & interactions.
• Understand, articulate, and educate on clinical reimbursement for all relevant products.
• Effectively leverage data analytics to enable territory management efficiency and inform decisions.
• Maintain high visibility of CSI marketing collateral in all sites of patient care.
• Responsible for sales, marketing feedback, and customer satisfaction related to sales activities.
• Represents CSI at local, regional, and national meetings and conventions as required.
• Ensures that all administrative tasks (i.e., training modules, expense reports, business plans, database/CRMs Tableau/PowerBI updates, etc.) are completed promptly and accurately.

Associate Territory Manager, Stem

Manager

• Supports CooperVision’s US Marketing and Professional Affairs team in the design, development and execution of cross channel campaigns that engage eye care professionals and contact lens wearers.
• Primary responsibilities consist of print and digital support for rebate, campaign and website data management and reporting.
• Additional responsibilities include working knowledge and support of CRM, Marcom Central and rebate program development and execution.

Rebate Manager

• Primary purpose of this position is to develop and expand sales in the OR Business Unit to existing and new accounts assuring sales goals of the assigned territory are met, and customer needs are satisfied.
• Individual is required to make sales calls to surgeons of various specialties, operating room management, and nursing and administration.
• Individual must communicate to these professionals the various benefits of using CooperSurgical products in their surgical practice and/or operating room.
• Individual must compile weekly and monthly sales and activity reports and submit them to their Regional Manager in a complete and timely fashion.
• Individual must plan and execute their sales plan to obtain the sales and business goals and objectives within their assigned territory.
• Individual must complete the training requirements of the products and the surgical applications of those products. They must pass both interim and final examinations and demonstrate to Training and Sales Management that their clinical and product knowledge, ability to articulate proper assembly, use, clinical application, and maintenance of the instrumentation is within Company Standards. They must demonstrate to the satisfaction of Training and Sales Management their competency in communicating and training physician, nursing, and cleaning and sterilization personnel, in the proper use and maintenance of the products.
• Individual must maintain up to date certification of their training in Operating Room Protocol for Health Care Representatives, Exposure to Bloodborne Pathogens, and HIPPA regulations as directed. The individual must also maintain medical documentation and a good documented health profile in order to allow them the ability to comply with customer requirements within their territory.
• Must be willing to travel and work independently (overnight as necessary) within territory.
• Performs other duties as assigned by management.

Territory Manager – Surgical BU

• Conduct sales visits and identify new business opportunities
• Explain product benefits and support Key Opinion Leaders
• Complete all product and clinical training and be able to train medical staff
• Maintain accurate CRM records and submit weekly/monthly reports
• Execute a sales plan to meet territory targets
• Attend conferences and trade shows when required
• Submit expenses and administrative documents on time
• Travel frequently, including occasional overnight and international trips
• Perform additional tasks assigned by management

Territory Manager – East France, Luxembourg, Wallonia

Engineer

• Collaborate with users and product marketing to understand user needs and business objectives.
• Conduct analysis of user journeys, workflows, and use cases.
• Translate user needs into product requirements, epics, user stories, and acceptance criteria for development sprints.
• Work with development and testing teams to ensure user stories and acceptance criteria are clearly understood.
• Work with UI/UX leads to support translation of requirements into visual and interactive design assets.
• Document, manage and prioritize product backlog, ensuring alignment with evolving requirements and business goals.
• Foster cross-functional collaboration to ensure alignment on technical requirements, timelines, and priorities.
• Actively participate in agile meetings to maintain transparency on progress, impediments, and successes.
• Own and maintain comprehensive product documentation, including user guides, and release notes.
• Champion best practices involved in requirements engineering and technical product ownership.

Lead Requirements Engineer

• Manages an assigned territory to drive sales and market share for obstetric products primarily in office or clinic settings, labor & delivery, and directly with consumers.
• Identifying new customer opportunities and driving growth within existing customer base.
• Includes a technical/product support approach, in addition to a conceptual sale for leveraging newborn banking services for expecting families.
• Develop strong relationship building skills while also supporting clinically technical product portfolios.

Territory Manager – Stem

Business Intelligence Analyst

• Develop high-impact reporting, dashboards, and analytical solutions that support data-driven decision-making across the organization.
• Go beyond report development to include metric ownership, stakeholder partnership, and influence over BI standards and best practices.
• Serve as a trusted partner to business leaders, working closely with Data Engineering, Data Governance, and Data Quality teams to ensure reporting is accurate, scalable, and aligned with enterprise definitions and priorities.
• Design, develop, and maintain complex dashboards, reports, and KPI scorecards that track key business metrics and performance indicators.
• Translate ambiguous business questions into clear metrics, calculations, and reporting solutions.
• Ensure reporting solutions are efficient, scalable, intuitive, and aligned with visualization best practices.
• Guide stakeholders in interpreting results and understanding business implications.
• Influence reporting priorities and shape analytical roadmaps based on business impact.

Senior Analyst, Business Intelligence

Technical Product Manager

• Define the vision and strategic direction for the team's products aligned with business objectives and market demands. Create and own a comprehensive product roadmap aligned with this vision.
• Collaborate extensively with internal and external stakeholders and translate user needs into clear product requirements.
• Craft detailed user stories and acceptance criteria for development sprints.
• Manage and prioritize the product backlog, ensuring alignment with evolving requirements and business goals.
• Serve as a bridge between the engineering team and other departments, fostering collaboration and ensuring alignment on technical requirements, timelines, and priorities.
• Actively participate in agile meetings to maintain transparency on progress, impediments, and successes.
• Monitor and evaluate product progress across all stages and communicate product updates.
• Own and maintain comprehensive product documentation, including user guides, and release notes.

Technical Product Owner

Account Executive

• The Field Account Executive position is responsible for new account penetration and sales growth in an assigned territory.
• Position is required to build professional sales relationships with assigned customers in all channels of distribution.
• The Account Executive position will utilize a consultative selling style that operates independently on a daily basis.
• Opportunities for advancement to a Senior Account Executive Sales role are available after establishing a track record of success in this position.
• Responsible for formulating and executing an effective call cycle plan to grow territory business; Account Executive will prepare account business plans with their Regional Director.
• Develop new business within geographic territory.
• Maintain technical proficiency with CVI products and competitive products.

Field Sales Account Executive

• Primary purpose of this position is to develop and expand sales in the OR Business Unit to existing and new accounts assuring sales goals of the assigned territory are met, and customer needs are satisfied.
• Individual is required to make sales calls to surgeons of various specialties, operating room management, and nursing and administration.
• Individual must communicate to these professionals the various benefits of using CooperSurgical products in their surgical practice and/or operating room.
• Individual must compile weekly and monthly sales and activity reports and submit them to their Regional Manager in a complete and timely fashion.
• Individual must plan and execute their sales plan to obtain the sales and business goals and objectives within their assigned territory.

Territory Manager, GYN/L&D

• Support the sales efforts of Certified Surgical Sales Representatives and Independent Manufactures Representatives within the assigned region.
• Develop and expand sales in the OR Business Unit to existing and new accounts assuring sales goals are met, and customer needs are satisfied.
• Make sales calls to surgeons of various specialties, operating room management, nursing, supply chain, and administration.
• Communicate to these professionals the benefits of using CooperSurgical products in their surgical practice and/or operating room.
• Compile weekly and monthly sales and activity reports and submit them to their Regional Manager.
• Plan and execute their sales plan to achieve sales and business goals.

Associate Sales Representative

Data Analyst

• Own the integrity, usability and structure of customer data throughout the implementation and ongoing reporting
• Own data ingestion, validation, and transformation processes
• Clean, analyze, and transform clinic cryo-storage data from disparate, unstructured sources like Excel, Microsoft Access, SQL databases, and CSV
• Work closely with our Customer Success team to communicate any data issues back to IVF clinics and EMR providers
• Provide clear, reproducible analysis to help answer business questions for IVF centers and our product team
• Collaborate with our product team to identify new application features that help IVF centers better understand their patient data
• Act as data lead during customer implementations by maintaining clear documentation and timelines for data related workstreams
• Partner directly with customers to understand current data structures, diagnose quality issues and set expectations on reporting capabilities
• Help define standards for clean data, documentation and identify opportunities for automation

Administrative Assistant

• Plays a critical role in supporting the genetic counseling team
• Ensures efficient coordination of patient and clinic-related activities by maintaining clear communication channels between internal teams and external stakeholders.
• Responsible for a wide range of administrative functions, including review of submitted referral documentation, triaging inbound phone calls, serving as a primary point of contact for patients and clinic partners, responding to general inquiries, and scheduling patient genetic counseling consultations.