Connection

Solutions Engineer

• Act as a technical project and engagement leader for the most complex, strategic customer initiatives, serving as a mentor and coach to Field Solution Architects (FSAs) and Senior FSAs.
• Partner with Account Managers and Sales Managers to discover, qualify, and architect network-centric solutions, translating business requirements into scalable, secure, and resilient architectures.
• Lead customer discovery sessions by asking targeted business and technical questions (who, what, where, why, and when) throughout the sales cycle to uncover opportunities.
• Design and present advanced network architectures including routing, switching, data center networking, WAN, campus, and cloud-connected solutions.
• Develop and deliver high-impact solution proposals and technical presentations that clearly articulate business value, ROI, and risk mitigation.
• Drive growth of advanced technology revenue and gross profit by penetrating new and existing accounts with proactive, consultative engagement.

Principal Field Solution Architect

• Act as a technical project and engagement leader for the most complex, strategic customer initiatives, serving as a mentor and coach to Field Solution Architects (FSAs) and Senior FSAs.
• Partner with Account Managers and Sales Managers to discover, qualify, and architect network-centric solutions, translating business requirements into scalable, secure, and resilient architectures.
• Lead customer discovery sessions by asking targeted business and technical questions (who, what, where, why, and when) throughout the sales cycle to uncover opportunities.
• Design and present advanced network architectures including routing, switching, data center networking, WAN, campus, and cloud-connected solutions.
• Develop and deliver high-impact solution proposals and technical presentations that clearly articulate business value, ROI, and risk mitigation.
• Drive growth of advanced technology revenue and gross profit by penetrating new and existing accounts with proactive, consultative engagement.
• Provide clear and detailed documentation of discovery findings, solution designs, and recommendations to ensure effective follow-up and execution.
• Collaborate with Sales teams to ensure they are fully enabled on networking solutions, architectures, and the broader advanced technology portfolio.
• Deliver internal enablement and training sessions on current, new, and emerging networking and infrastructure technologies.
• Support sales and marketing events such as Tech Showcases, Tech Summits, and vendor conferences in a technical evangelist and sales-support role.
• Participate as a contributor or Team Lead on Solution Development initiatives, helping define strategic direction and creating high-quality deliverables.
• Work closely with peers, Inside Solution Architects (ISAs), and Practice Engineers to develop new solutions, services, and go-to-market offerings.
• Maintain strong alignment with vendor programs, certifications, and best practices to ensure high-value customer interactions and compliance.
• Perform required administrative duties including documentation, scheduling, reporting, skills maintenance, and corporate training.
• Perform other duties and special projects as assigned.

Full-stack Engineer

• Work with engineering and business partners to define and build out complex solutions driving value through business process automation and new product capabilities and innovations.
• Lead solution development end-to-end for new innovations with iterative improvements.
• Strong emphasis on customer journey, product quality, performance tuning, troubleshooting, and continuous development.
• Develop architectures that scale well, can be maintained responsively and efficiently, and follow many other enterprise best practices.
• Document software designs, objectives, and create and respond to RFCs in a shared collaboration environment such as Confluence.
• Develop business logic to empower our web and mobile applications via RESTful APIs.
• Design and develop services in a serverless AWS architecture to maintain modularity, performance, security, development efficiency and enhancements.
• Participate application design and design services that support those applications.
• Work in an agile development environment, maintaining user story and task status, t-shirt sizing.
• Respond to bugs and support issues to ensure web users are delighted to use our applications.
• Conduct code reviews, create pull requests, respond to peer and manager feedback to improve source code, designs and deliverables.
• Communicate on all open projects and give updates to both team members and Technology team staff.

Software Engineer, Full-Stack

Account Manager

• Responsible for providing proactive direct sales support for one or more Enterprise Account Executives (EAEs).
• Function as a lead to an inside sales account team.
• Manage client support provided.
• Generate client demand, identify opportunities for new solutions and lines of business.
• Maximize margins, promote self-service, and deliver results that allow for the attainment of revenue and gross profit quotas.
• Communicate Connection Enterprise’s complete value proposition and demonstrate the MarkITplace platform.
• Daily manage the flow of a client’s business and maintain structured time management practices.

Inside Account Manager – Enterprise

Project Manager

• Develops or oversees the development of relevant project artifacts to deliver contractual services utilizing judgment and discretion based on the agreed deliverables.
• Utilizes internal resources across departments and third-party service providers to fulfill project requirements.
• Proactively manages, controls and drives scope, budget, and schedule for the overall program.
• Coordinates projects and their interdependences.
• Utilizes resources across projects.
• Proactively analyzes program risks and develop effective mitigation strategies to minimize/eliminate risks, develop program-level milestone schedules by consolidating individual project schedules, and develop detailed communication plans across large programs
• Acts as a primary point of contact for the program
• Mentors team members.
• Works with Product Management, Business Development, partners, and engineers to create complex solution offerings through programs.
• Assists Account Team, Technical Sales Organization, and/or SBDM with solutioning, budget development, timeline development.
• Establishes communication requirements.
• Establishes and delivers program governance.
• Recommends process improvements & move forward plans.
• Oversees program budget which is a consolidation of individual project budgets.
• Completes consolidated program reporting.
• Maintains PDUs for PMP/PgMP certification.

Senior Project Manager, Agile

Sales

• Conducts pre-sales consulting and assessments to understand client challenges and business objectives as it relates to IT solutions.
• Designs and presents technical solution configurations based on client needs and solution pricing while recommending applicable services as part of the overall client solution.
• Collaborates with partners to design technical solutions as needed.
• Advises on pricing programs and deal registration.
• Serves as subject matter expert to Account Managers on IT solutions such as Data Center, Networking, Cloud and Security.
• Engages Connection Technology Practices to ensure optimal results for the client based on the solution(s) selected.
• Collaborates with Account Managers and Sales Leadership on business development to identify solution opportunities and target accounts through proactive engagement.
• Forecasts and manages pipeline to meet monthly recurring revenue (MRC) target.
• Achieves vendor certifications through online or onsite training.

Pre-Sales Solutions Specialist

Program Manager

• Develops or oversees the development of relevant project artifacts to deliver contractual services utilizing judgment and discretion based on the agreed deliverables.
• Utilizes internal resources across departments and third-party service providers to fulfill project requirements.
• Proactively manages, controls and drives scope, budget, and schedule for the overall program.
• Coordinates projects and their interdependences.
• Utilizes resources across projects.
• Proactively analyzes program risks and develop effective mitigation strategies to minimize/eliminate risks, develop program-level milestone schedules by consolidating individual project schedules, and develop detailed communication plans across large programs.
• Acts as a primary point of contact for the program.
• Mentors team members.
• Works with Product Management, Business Development, partners, and engineers to create complex solution offerings through programs.
• Assists Account Team, Technical Sales Organization, and / or SBDM with solutioning, budget development, timeline development.
• Establishes communication requirements.
• Establishes and delivers program governance.
• Recommends process improvements & move forward plans.
• Oversees program budget which is a consolidation of individual project budgets.
• Completes consolidated program reporting.
• Maintains PDUs for PMP / PgMP certification.